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Computer Freezing

Scheduled Pinned Locked Moved System Admin
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  • L Lost User

    Ev'ning All (OK, so I mean Roger, but I'm in a nice mood. The wife will be driving to a family wedding tomorrow, so I can get pissed as a maggot at the reception :)). My computer has started freezing (I need to press the power or reset button to have any effect on it) at random times. It can be a matter of seconds after Windows has started or an hour or so later after I have performed many tasks. I don't believe it is the hardware on the computer as I have been in Knoppix now for over 2 hours with no problems. Looking through the Event Viewer shows no problems and I haven't installed any new hardware, drivers or patches in the past week or two. It took me 7 reboots yesterday to read 26 emails in Outlook using IMAP. Frustrating doesn't begin to describe it. Wednesday I was downloading the latest Knoppix release while I was at work. My wife decided to use my computer (the effort of pressing her power button must have been too much). After she finished surfing the net she shut it down. At this point it froze. She then rang me and I got her to power it off. When I got home I powered on no problem then set the Knoppix download off while I went to bed. In the morning all was well, MD5'd the ISO and then burn't it to CD. Wasn't till that night that shit started happening. I have NAV 2003 installed with latest sigs, can't get machine up long enough to scan. Any ideas? Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

    M Offline
    M Offline
    Mike Dimmick
    wrote on last edited by
    #2

    Err, check seating of all add-in cards, check CPU temperature, check CPU fan working? If that doesn't help anything, try booting up in safe mode (hold Ctrl before boot screen appears) and see if it stays up longer. If it does, probably some driver or service is running that shouldn't be. Could it be NAV itself that's the problem? Perhaps the latest signature set has broken something. Modern anti-virus products on Windows NT/2000/XP/Server 2003 use a file system filter driver to process file requests for the on-access scanner.

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    • L Lost User

      Ev'ning All (OK, so I mean Roger, but I'm in a nice mood. The wife will be driving to a family wedding tomorrow, so I can get pissed as a maggot at the reception :)). My computer has started freezing (I need to press the power or reset button to have any effect on it) at random times. It can be a matter of seconds after Windows has started or an hour or so later after I have performed many tasks. I don't believe it is the hardware on the computer as I have been in Knoppix now for over 2 hours with no problems. Looking through the Event Viewer shows no problems and I haven't installed any new hardware, drivers or patches in the past week or two. It took me 7 reboots yesterday to read 26 emails in Outlook using IMAP. Frustrating doesn't begin to describe it. Wednesday I was downloading the latest Knoppix release while I was at work. My wife decided to use my computer (the effort of pressing her power button must have been too much). After she finished surfing the net she shut it down. At this point it froze. She then rang me and I got her to power it off. When I got home I powered on no problem then set the Knoppix download off while I went to bed. In the morning all was well, MD5'd the ISO and then burn't it to CD. Wasn't till that night that shit started happening. I have NAV 2003 installed with latest sigs, can't get machine up long enough to scan. Any ideas? Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

      K Offline
      K Offline
      Kevin Olbrich
      wrote on last edited by
      #3

      I had something like this happen to me a couple of years ago. The machine would intermittently hang for no apparent reason. I did eventually determine that one of my memory chips had gone bad. Of course it would only crash when the system addressed a specific address so it didn't happen all the time. I'd get a diagnostics program and make sure your memory is OK. Same thing could be true if you have a bad sector on your HD, so ChkDsk it. What OS? XP? -Kevin ============== If we knew what it is that we were doing, it would not be called research, would it? -Einstein

      1 Reply Last reply
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      • L Lost User

        Ev'ning All (OK, so I mean Roger, but I'm in a nice mood. The wife will be driving to a family wedding tomorrow, so I can get pissed as a maggot at the reception :)). My computer has started freezing (I need to press the power or reset button to have any effect on it) at random times. It can be a matter of seconds after Windows has started or an hour or so later after I have performed many tasks. I don't believe it is the hardware on the computer as I have been in Knoppix now for over 2 hours with no problems. Looking through the Event Viewer shows no problems and I haven't installed any new hardware, drivers or patches in the past week or two. It took me 7 reboots yesterday to read 26 emails in Outlook using IMAP. Frustrating doesn't begin to describe it. Wednesday I was downloading the latest Knoppix release while I was at work. My wife decided to use my computer (the effort of pressing her power button must have been too much). After she finished surfing the net she shut it down. At this point it froze. She then rang me and I got her to power it off. When I got home I powered on no problem then set the Knoppix download off while I went to bed. In the morning all was well, MD5'd the ISO and then burn't it to CD. Wasn't till that night that shit started happening. I have NAV 2003 installed with latest sigs, can't get machine up long enough to scan. Any ideas? Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

        R Offline
        R Offline
        Roger Wright
        wrote on last edited by
        #4

        What OS is it? Win98 (both editions) was famous for this, especially on shut down. I've never seen a definitive analysis of the cause, so I suspect there are multiple flaws in the OS that can result in a freeze up. Installing NAV almost always destroys a Win98 machine, but since you've had it running successfully for a while before this started it is most likely innocent this time. New signature files are just data, and don't have any effect on the program code. Most of the freezing problems I've run into have been resolved by re-installing various devices. It's a long process to isolate them, but the procedure is to disable devices in Device Manager, one at a time, rebooting each time, until the system runs for a long time without failing. If this isolates a problem device, remove it and re-install it. If not, re-install Windows. Sorry if this isn't particualrly helpful, but this is the kind of problem that really needs to be fiddled with personally for me to diagnose properly. "Some people are like Slinkies... not really good for anything,
        but you still can't help but smile when you see one
        tumble down the stairs."

        J L 2 Replies Last reply
        0
        • R Roger Wright

          What OS is it? Win98 (both editions) was famous for this, especially on shut down. I've never seen a definitive analysis of the cause, so I suspect there are multiple flaws in the OS that can result in a freeze up. Installing NAV almost always destroys a Win98 machine, but since you've had it running successfully for a while before this started it is most likely innocent this time. New signature files are just data, and don't have any effect on the program code. Most of the freezing problems I've run into have been resolved by re-installing various devices. It's a long process to isolate them, but the procedure is to disable devices in Device Manager, one at a time, rebooting each time, until the system runs for a long time without failing. If this isolates a problem device, remove it and re-install it. If not, re-install Windows. Sorry if this isn't particualrly helpful, but this is the kind of problem that really needs to be fiddled with personally for me to diagnose properly. "Some people are like Slinkies... not really good for anything,
          but you still can't help but smile when you see one
          tumble down the stairs."

          J Offline
          J Offline
          J Dunlap
          wrote on last edited by
          #5

          Roger Wright wrote: Installing NAV almost always destroys a Win98 machine Have it installed on two Win98 machines, and they've done fine.

          "Blessed are the peacemakers, for they shall be called sons of God." - Jesus
          "You must be the change you wish to see in the world." - Mahatma Gandhi

          R 1 Reply Last reply
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          • J J Dunlap

            Roger Wright wrote: Installing NAV almost always destroys a Win98 machine Have it installed on two Win98 machines, and they've done fine.

            "Blessed are the peacemakers, for they shall be called sons of God." - Jesus
            "You must be the change you wish to see in the world." - Mahatma Gandhi

            R Offline
            R Offline
            Roger Wright
            wrote on last edited by
            #6

            A few people have had very good luck with it, but not me, nor any others I've met around here. When it is preinstalled as part of an OEM package, it usually works well, too. But never as an addon, and the huge database of workarounds and fixes Symantec maintains is good evidence that my experience isn't unique. "Some people are like Slinkies... not really good for anything,
            but you still can't help but smile when you see one
            tumble down the stairs."

            1 Reply Last reply
            0
            • R Roger Wright

              What OS is it? Win98 (both editions) was famous for this, especially on shut down. I've never seen a definitive analysis of the cause, so I suspect there are multiple flaws in the OS that can result in a freeze up. Installing NAV almost always destroys a Win98 machine, but since you've had it running successfully for a while before this started it is most likely innocent this time. New signature files are just data, and don't have any effect on the program code. Most of the freezing problems I've run into have been resolved by re-installing various devices. It's a long process to isolate them, but the procedure is to disable devices in Device Manager, one at a time, rebooting each time, until the system runs for a long time without failing. If this isolates a problem device, remove it and re-install it. If not, re-install Windows. Sorry if this isn't particualrly helpful, but this is the kind of problem that really needs to be fiddled with personally for me to diagnose properly. "Some people are like Slinkies... not really good for anything,
              but you still can't help but smile when you see one
              tumble down the stairs."

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #7

              Windows XP Professional SP1 with all the fixin's. It's been runing perfectly since I installed it 3 or so months ago. It could still be something in the hardware area, though since Knoppix 3.2 has been able to run for hours at a time I think it is more Windows specific. Could also be a driver but I doubt that as nothing has changed. Only thing is my wife shutting down the computer while it was still downloading and creating the first freeze point. I have more than enough space to install another installation of Windows. I will probably do this before blowing away my may installation. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

              R 1 Reply Last reply
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              • L Lost User

                Windows XP Professional SP1 with all the fixin's. It's been runing perfectly since I installed it 3 or so months ago. It could still be something in the hardware area, though since Knoppix 3.2 has been able to run for hours at a time I think it is more Windows specific. Could also be a driver but I doubt that as nothing has changed. Only thing is my wife shutting down the computer while it was still downloading and creating the first freeze point. I have more than enough space to install another installation of Windows. I will probably do this before blowing away my may installation. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                R Offline
                R Offline
                Roger Wright
                wrote on last edited by
                #8

                Before installing a fresh copy of Windows, try using System Restore to roll it back to Tuesday, before this started happening. I did one this week with similar problems, except that there were also significant files completely missing from WInXP - in that case, the Restore function was one of the missing files, so a full reinstallation was the only hope. Perhaps yours isn't so far gone. "Some people are like Slinkies... not really good for anything,
                but you still can't help but smile when you see one
                tumble down the stairs."

                L 1 Reply Last reply
                0
                • R Roger Wright

                  Before installing a fresh copy of Windows, try using System Restore to roll it back to Tuesday, before this started happening. I did one this week with similar problems, except that there were also significant files completely missing from WInXP - in that case, the Restore function was one of the missing files, so a full reinstallation was the only hope. Perhaps yours isn't so far gone. "Some people are like Slinkies... not really good for anything,
                  but you still can't help but smile when you see one
                  tumble down the stairs."

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #9

                  Roger Wright wrote: Before installing a fresh copy of Windows, try using System Restore to roll it back to Tuesday, before this started happening. Done and it's working as perfectly as a Windows computer can. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                  M 1 Reply Last reply
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                  • L Lost User

                    Roger Wright wrote: Before installing a fresh copy of Windows, try using System Restore to roll it back to Tuesday, before this started happening. Done and it's working as perfectly as a Windows computer can. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                    M Offline
                    M Offline
                    Matt Newman
                    wrote on last edited by
                    #10

                    Michael Martin wrote: Done and it's working as perfectly as a Windows computer can. My computer just started doing this :sigh: I'm running a scandisk right now to see if thats part of the problem. I guess I'll just have to use System Restore Matt Newman
                    Sonork: 100:11179 "If you're Noah and you're facing the Flood, don't call a lawyer, start building an Ark." - David Cunningham

                    L 1 Reply Last reply
                    0
                    • M Matt Newman

                      Michael Martin wrote: Done and it's working as perfectly as a Windows computer can. My computer just started doing this :sigh: I'm running a scandisk right now to see if thats part of the problem. I guess I'll just have to use System Restore Matt Newman
                      Sonork: 100:11179 "If you're Noah and you're facing the Flood, don't call a lawyer, start building an Ark." - David Cunningham

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #11

                      My computer has started doing this occasionally again yeaterday. What I have noticed (months ago and now) is when I am using Outlook 2002 to connect to my email via IMAP I get this hanging. Using Kmail under Knoppix 3.3 for hours at a time caused no problem or POP3 and Outlook. Has me confused still. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                      M R 2 Replies Last reply
                      0
                      • L Lost User

                        My computer has started doing this occasionally again yeaterday. What I have noticed (months ago and now) is when I am using Outlook 2002 to connect to my email via IMAP I get this hanging. Using Kmail under Knoppix 3.3 for hours at a time caused no problem or POP3 and Outlook. Has me confused still. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                        M Offline
                        M Offline
                        Matt Newman
                        wrote on last edited by
                        #12

                        I think my problem was a bad IDE Controller driver, which was related to my attempts at getting a ATI TV Tuner to work. The problem really showed up when I tried defragmenting the HD :omg: I reinstalled windows and it seems to be working so far. Michael Martin wrote: I am using Outlook 2002 to connect to my email via IMAP I get this hanging. :sigh: I have an IMAP account I access with Outlook 2002 too :doh: I can't wait until 2003 comes out. Matt Newman
                        Sonork: 100:11179 "If you're Noah and you're facing the Flood, don't call a lawyer, start building an Ark." - David Cunningham

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                        • L Lost User

                          My computer has started doing this occasionally again yeaterday. What I have noticed (months ago and now) is when I am using Outlook 2002 to connect to my email via IMAP I get this hanging. Using Kmail under Knoppix 3.3 for hours at a time caused no problem or POP3 and Outlook. Has me confused still. Michael Martin Australia "I suspect I will be impressed though, I am easy." - Paul Watson 21/09/2003

                          R Offline
                          R Offline
                          Roger Wright
                          wrote on last edited by
                          #13

                          It sounds like the IMAP implementation in Outlook 2002 is not quite ready for prime time. X| I've never used it, since all the ISPs I've ever used or seen are strictly POP3. I wonder if that's a US thing, or just this area? "Some people are like Slinkies... not really good for anything,
                          but you still can't help but smile when you see one
                          tumble down the stairs."

                          M 1 Reply Last reply
                          0
                          • R Roger Wright

                            It sounds like the IMAP implementation in Outlook 2002 is not quite ready for prime time. X| I've never used it, since all the ISPs I've ever used or seen are strictly POP3. I wonder if that's a US thing, or just this area? "Some people are like Slinkies... not really good for anything,
                            but you still can't help but smile when you see one
                            tumble down the stairs."

                            M Offline
                            M Offline
                            Matt Newman
                            wrote on last edited by
                            #14

                            Roger Wright wrote: I've never used it, since all the ISPs I've ever used or seen are strictly POP3. I wonder if that's a US thing, or just this area? I am only using IMAP because thats what my school email is available in IMAP. Roger Wright wrote: It sounds like the IMAP implementation in Outlook 2002 is not quite ready for prime time. I used Outlook 2003 Beta for a while and it is quite improved. Matt Newman
                            Sonork: 100:11179 "If you're Noah and you're facing the Flood, don't call a lawyer, start building an Ark." - David Cunningham

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