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VB.Net Telephony

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  • B Offline
    B Offline
    Brooksy
    wrote on last edited by
    #1

    Looking for a little help in getting started with what is required to do telephony with VB.Net. Really any information would help. Have used VB for several years, but never in this manner.:confused:

    M 1 Reply Last reply
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    • B Brooksy

      Looking for a little help in getting started with what is required to do telephony with VB.Net. Really any information would help. Have used VB for several years, but never in this manner.:confused:

      M Offline
      M Offline
      Michael P Butler
      wrote on last edited by
      #2

      A lot depends on your defintion of telephony. Currently the only way to do Telephony via TAPI is using TAPI 3 via COM interop. (Unless you have access to a third party telephony component that comes with your telephony hardware) There may be third party libraries which can help, try doing a google for VB.NET and TAPI. If you can give more details about your hardware/software set-up, I might be able to offer further advice. (Most of my work is done with PABX's, using COM interop in C# and my own COM objects) Michael Blue canary in the outlet by the light switch Who watches over you Make a little birdhouse in your soul - They Might Be Giants

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      • M Michael P Butler

        A lot depends on your defintion of telephony. Currently the only way to do Telephony via TAPI is using TAPI 3 via COM interop. (Unless you have access to a third party telephony component that comes with your telephony hardware) There may be third party libraries which can help, try doing a google for VB.NET and TAPI. If you can give more details about your hardware/software set-up, I might be able to offer further advice. (Most of my work is done with PABX's, using COM interop in C# and my own COM objects) Michael Blue canary in the outlet by the light switch Who watches over you Make a little birdhouse in your soul - They Might Be Giants

        B Offline
        B Offline
        Brooksy
        wrote on last edited by
        #3

        We have a lot of nurses that work out of the office. What we want is for them to call in from the patients home and our system to be able to determine the patient from the phone number the call is placed from and then our system ask a couple of questions that the nurse answers via selecting from options and entering that correct response and the information (phone number, time and her responses) being stored in a SQL server database. This is as far as we have gotten with this. And as we have never worked with TAPI. Also we were told that MCI or another company has a patent and that any telephony development must pay them a fee. Do you have any info on this?? Any guidance to get us started will be appreciated. :-D

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        • B Brooksy

          We have a lot of nurses that work out of the office. What we want is for them to call in from the patients home and our system to be able to determine the patient from the phone number the call is placed from and then our system ask a couple of questions that the nurse answers via selecting from options and entering that correct response and the information (phone number, time and her responses) being stored in a SQL server database. This is as far as we have gotten with this. And as we have never worked with TAPI. Also we were told that MCI or another company has a patent and that any telephony development must pay them a fee. Do you have any info on this?? Any guidance to get us started will be appreciated. :-D

          D Offline
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          Dave Kreskowiak
          wrote on last edited by
          #4

          You don't have to pay MCI or any other company a fee if your not selling or distributing this thing. You'll have to talk to a patent lawyer if you suspect the someone has a patent on what your doing and you want to sell it. RageInTheMachine9532

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          • B Brooksy

            We have a lot of nurses that work out of the office. What we want is for them to call in from the patients home and our system to be able to determine the patient from the phone number the call is placed from and then our system ask a couple of questions that the nurse answers via selecting from options and entering that correct response and the information (phone number, time and her responses) being stored in a SQL server database. This is as far as we have gotten with this. And as we have never worked with TAPI. Also we were told that MCI or another company has a patent and that any telephony development must pay them a fee. Do you have any info on this?? Any guidance to get us started will be appreciated. :-D

            M Offline
            M Offline
            Michael P Butler
            wrote on last edited by
            #5

            Brooksy wrote: Any guidance to get us started will be appreciated. First, I've never heard of the MCI patent and I've been working with Telephony for the last 4 years developing similiar systems, but then I'm a developer now a lawyer. What you describe is basically an IVR system (Interactive Voice Response). A lot depends on what you have answering the call. I assume it is a proper phone PABX rather than a modem? Knowing the hardware will allow you to define your software requirements. Most decent phone systems will already have an IVR that you can purchase which will do what you require. Some phone systems support TAPI, others have their own API's. So the first step is to identify the hardware that is answering the calls. Michael Blue canary in the outlet by the light switch Who watches over you Make a little birdhouse in your soul - They Might Be Giants

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