No, I`ve uninstalled it before. ;) I`ve cleaned up the registry of any information regarding this service and it doesn`t exists on the HDD either. I`ve changed the product and upgrade code and still nothing. I have administrative rights, I even give miself rights to act as a part of the operating sistem ;P. The entry in the Application log is: The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: FaxManagementServices -- Error 1001. Access is denied. , (NULL), (NULL), (NULL), (NULL), (NULL), (NULL). I`ve activated the security audit and apparenty there is not an authentication faliure during the install process.