Hi BBar2, If you are still having issues please let us know. Any FTP issues that were on your server should have already been fixed and there have been no complaints and no issues when it has been tested. Please e-mail us at QA [@] arvixe dot come for any issues you may have and we will work to make sure they are resolved quickly and permanently. Regards,

Hi, We are sorry for the issues you have experienced and we do try to make sure that all our techs have accurate information. We also have http://www.arvixe.com/alerts[^] that gives information directly from the tech(s) that are working on the server. We are always willing to make sure the issue is fixed to a satisfactory level and our QA department makes sure of that. DDoS attacks unfortuantely do happen and we work to make sure that we do everything we can to fix it. They can be reached at QA [@] arvixe dot com. Again we are sorry that there were issues. Regards.

Hi Bsw79, We would like to assist you in getting the response time for your account. If you can send us your account information and what domains you are having the issue with we would be more than happy to help. Please e-mail us at QA[@]arvixe{.}com Thanks,

Hi, We are sorry that you have been experiencing that situation with your hosting account. Unfortunately one of our servers has been DDoSed. We have put it behind DDoS protection through and the server along with all sites are up and running. If you can provide us more information about your account we will see that we can do to assist you and get you access to your domain. We can be reached at QA[@]arvixe{.}com. Regards,

Hi Mark, We are sorry that you have had issues with our service (Arvixe). We do have a 24/7 server monitoring team that makes sure if there is a server issue that is fixed as quickly as possible. They also work to prevent servers issues. Our QA team will be reaching out to you as we do want to work with you and make sure your experience is excellent. If you have any questions (or anyone else does) they can also be reached at QA{@}arvixe{.}com. Regards,

Noah at Arvixe Arvixe.com