richard_k wrote: it seemed clear to me that what is NOT being considered is phone and desktop 'death rate'. This is an outsourcing calculation, how many new units commissioned #n, how many decommissioned, what is this decommission thing, sorry our system does not allow the decommissioning of a unit. Never underestimate the power of human stupidity RAH

Hi Terrence. Dropped in to say that the comments on those article headings are pretty hilarious so good job :-D. I are n00b. This message brought to you by "The Devil's Advocate, LLC". Our slogan - "If you suck, we'll damn well tell you about it." -- JSOP