Thanks for the SARS clip. O M G . . . I guess it depends on the size of the department. I am the technical manager, and I'm reasonably successful. Myself I prefer a non-technical manager, my boss is an accountant, but he is technical enough that he can back me up sometimes. I call on him when I need people help, when we have policy issues that require conformance or if I am trying to schedule something big - and of course around budgeting projects. In a bigger company, I have seen mixed results from a non-technical CIO. The problem with that is that the honchos put the person in the area to achieve a business goal, not really aligned with operations. So she was there for a little while on the way to another position. It's not her fault exactly, but the corporation outsourced all of IT as of 1/1/2000. It was a nightmare. My entire team and I left over 6 months. (Me: After I rehired for my position of course) Chasing "shareholder value" can be destructive. It was the non-technical managers who bought the crack the salesman was selling. :wtf: