Not so.... neither of our sites are back to life yet. I am getting the same 500 error I have been getting since about 7 hours ago. You said: ..."the server along with all sites are up and running"... This type of response, frankly is what is so exasperating. For 6 days we have heard assurances that a fix was imminent, while days go by.... Case in Point, I called in almost 6 hours ago and was very politely told that the 1TB of data was being copied over and that it needed "a couple hours" to be fully complete. Our site is still down. I can understand that techs are running like mad to get the situation resolved. It doe snot help to hear platitudes and polite assurances, but results are what is needed. After 6 days of asking for the honest truth about ETAs, I am still unsure that the honest truth exists at the level of tech support I can reach. All of that said, we have been very very happy with the service up until 6 days ago. Typical though.... One never worries about one's IT dept, or infrastructure until it fails. Then one bitches up a storm. So once more for those that read this: Arvixe has been a great service, right up until this damned DDOS attack. From that point on, they have tried very hard to tell us what we needed to hear, they have just too many things spinning to make sure the info they pass on is accurate across the entire support team.

I manage a site on their ASP Pro platform. We have been on Arvixe for 18 months or so. 6 days ago the shared server that we are on was subject to a DDOS attack. I have heard as many excuses as I care to hear over the past 6 days and still have no LIVE website. Up until now, we have been very happy with them, with the only exception being the server response times (we are on a shared server after all). If the response times were terrible we could have always moved to a dedicated server and improved them. DO NOT expect any true DDOS protection. I suppose they could rightfully claim that they monitor such stuff tho ;-)