"this is the best answer anyone can get" Yup... code, code,code about says it all! Plus it helps to have studied your customers subject domain say accounting or graphic design. Development is such a diverse area that no one method is final. What works for a small application roll out won't work for a major organisation update. What does COUNT is this though: "Delivery" It doesnt matter how good something is (or will be) if you don't deliver. ... Under promise and over deliver!