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  3. McAfee is a rip-off!

McAfee is a rip-off!

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  • Richard Andrew x64R Offline
    Richard Andrew x64R Offline
    Richard Andrew x64
    wrote on last edited by
    #1

    When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

    J L L D A 12 Replies Last reply
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    • Richard Andrew x64R Richard Andrew x64

      When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

      J Offline
      J Offline
      Jeremy Falcon
      wrote on last edited by
      #2

      Troposphere wrote:

      So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

      Well, I've always bought the CDs at the store and never had that issue. I would suggest emailing support at least before you assume that's the case. Jeremy Falcon

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      • Richard Andrew x64R Richard Andrew x64

        When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #3

        Troposphere wrote:

        and they do NOT give you any kind of install package that you can keep on your hard drive.

        Are you sure? Their tech. support says to choose 'save' after clicking the download link. It also says to make a note of where you save the executable, in case you need to install it again at a later date. I don't have McAfee, but Norton does something similar. Their executable is a stub that downloads the actual installer. Still works for re-installs though, even without purchasing the extended download. Cheers, Drew.

        Richard Andrew x64R 1 Reply Last reply
        0
        • Richard Andrew x64R Richard Andrew x64

          When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

          L Offline
          L Offline
          Luis Alonso Ramos
          wrote on last edited by
          #4

          Norton works the same way, but you can save the installer.

          Luis Alonso Ramos Intelectix Chihuahua, Mexico

          Not much here: My CP Blog!

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          • Richard Andrew x64R Richard Andrew x64

            When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

            A Offline
            A Offline
            Al Ortega
            wrote on last edited by
            #5

            I've used a free anti-virus program from Grisoft (http://free.grisoft.com/doc/1[^]) for years now with out problem and hassle. I'll never again pay for McAfee or Norton. hth Al

            1 Reply Last reply
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            • Richard Andrew x64R Richard Andrew x64

              When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

              D Offline
              D Offline
              Douglas Troy
              wrote on last edited by
              #6

              Forget McAfee, this will solve your headache:AVG Free[^]


              :..::. Douglas H. Troy ::..
              Bad Astronomy |Development Blogging|Viksoe.dk's Site

              1 Reply Last reply
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              • Richard Andrew x64R Richard Andrew x64

                When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                R Offline
                R Offline
                Ray Cassick
                wrote on last edited by
                #7

                I prefer AVAST[^]. The home version is free and updates have never failed.


                My Blog[^]
                FFRF[^]


                1 Reply Last reply
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                • Richard Andrew x64R Richard Andrew x64

                  When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                  O Offline
                  O Offline
                  Orcrist
                  wrote on last edited by
                  #8

                  I was never happy with McAfee from day 1. Switched to AVG http://www.grisoft.com/doc/1[^] and never looked back. Free for personal use. 2 year license for commercial use is quite reasonable ($20/year) Downloads for updates are great for AVG. It updates every day (for me about 10:00am) and it pops up on the screen for about 5 seconds then notifies me that update was complete. You can opt to suppress the notification but I actually prefer to know that it has been updated and that it is working. It is not a big inconvenience (but as i mentioned you can suppress it if you want too). Update usually is less than 15 seconds. I havent used McAfee for a while but the last time i used it the silent background updates took about 2-3 minutes... It was a serious problem when i was online gaming. I am not affiliated with AVG. cheers, David

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                  • L Lost User

                    Troposphere wrote:

                    and they do NOT give you any kind of install package that you can keep on your hard drive.

                    Are you sure? Their tech. support says to choose 'save' after clicking the download link. It also says to make a note of where you save the executable, in case you need to install it again at a later date. I don't have McAfee, but Norton does something similar. Their executable is a stub that downloads the actual installer. Still works for re-installs though, even without purchasing the extended download. Cheers, Drew.

                    Richard Andrew x64R Offline
                    Richard Andrew x64R Offline
                    Richard Andrew x64
                    wrote on last edited by
                    #9

                    I will check. Maybe I jumped the gun. :-O

                    1 Reply Last reply
                    0
                    • Richard Andrew x64R Richard Andrew x64

                      When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                      V Offline
                      V Offline
                      Vikram A Punathambekar
                      wrote on last edited by
                      #10

                      I second (looking at the other posts, fourth or fifth would be more appropriate here) AVG too. Cheers, Vikram.


                      I don't know and you don't either. Militant Agnostic

                      1 Reply Last reply
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                      • Richard Andrew x64R Richard Andrew x64

                        When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                        B Offline
                        B Offline
                        Bob X
                        wrote on last edited by
                        #11

                        Try Clamwin[^]aka ClamAV[^] :-D

                        1 Reply Last reply
                        0
                        • Richard Andrew x64R Richard Andrew x64

                          When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                          D Offline
                          D Offline
                          DerMeister
                          wrote on last edited by
                          #12

                          I would recommend you try eset nod32 - nod32 website[^] It is by far the best antivirus program out there.

                          1 Reply Last reply
                          0
                          • Richard Andrew x64R Richard Andrew x64

                            When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                            C Offline
                            C Offline
                            code frog 0
                            wrote on last edited by
                            #13

                            It doesn't work either. AVG is a premium product by comparison.


                            The enemy's gate is down. :cool: Welcome to CP in your language. Post the unicode version in My CP Blog[^] now.

                            1 Reply Last reply
                            0
                            • Richard Andrew x64R Richard Andrew x64

                              When you buy anti-virus from McAfee, they offer to charge you $10 more for their "extended download" service, that allows you 12 extra months to download the product you just bought. I just had reason to uninstall McAfee from my laptop, and when I went to reinstall it, I realized that I did not have a local copy of the installer! This is because their apps are designed to download and install directly from their website, and they do NOT give you any kind of install package that you can keep on your hard drive. This means that because I didn't pay the extra $10 for their extortion scheme, I am unable to reinstall a product that I legitimitely bought from their website!! So, not only do you have to pay the money for the product itself, but you have to pay $10 more for the "privilege" of being to reinstall it if you ever need to!

                              T Offline
                              T Offline
                              toxcct
                              wrote on last edited by
                              #14

                              when you downloaded it, did you have a look in you temporary internet files folder ? the installer might be there ;)

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