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  3. Bank of America's "Stop Check Payment" service

Bank of America's "Stop Check Payment" service

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  • P Offline
    P Offline
    Pete Madden
    wrote on last edited by
    #1

    Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

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    • P Pete Madden

      Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

      E Offline
      E Offline
      El Corazon
      wrote on last edited by
      #2

      Pete Madden wrote:

      they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later

      Also if they make a mistake and cancel 110 to 11110 instead of 1101 to 1110, and end up cancelling all checks by accident, you have to pay all the returned check fees to all the companies and all the collection fees because you are the one who authorized it. It is probably the same with any bank, but I changed anyhow.... mostly it was the attitude they gave me more than the situation. _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

      P 1 Reply Last reply
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      • P Pete Madden

        Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

        V Offline
        V Offline
        Vikram A Punathambekar
        wrote on last edited by
        #3

        Pete Madden wrote:

        $30 fee

        Sounds hefty. :omg: My bank (IDBI) charges something like Rs. 60, which is very reasonable as people rarely use cheques for anything less than a few hundred bucks. I have no idea about the reverting part though. Cheers, Vikram.


        I don't know and you don't either. Militant Agnostic

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        • E El Corazon

          Pete Madden wrote:

          they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later

          Also if they make a mistake and cancel 110 to 11110 instead of 1101 to 1110, and end up cancelling all checks by accident, you have to pay all the returned check fees to all the companies and all the collection fees because you are the one who authorized it. It is probably the same with any bank, but I changed anyhow.... mostly it was the attitude they gave me more than the situation. _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

          P Offline
          P Offline
          Pete Madden
          wrote on last edited by
          #4

          Which bank did u move to and how are you finding their service? I have always seen that local credit unions are the best bet ... but if one is moving across the country all the time it makes sense to bank with the bigger ones.

          E A 2 Replies Last reply
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          • P Pete Madden

            Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

            K Offline
            K Offline
            Kant
            wrote on last edited by
            #5

            Pete Madden wrote:

            they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later

            How you submitted request? via phone or via online banking? When you submit the stop pay via online banking the system sends the request right away to the host. But if you cancel it before the COB then you are OK. But once business day passed then there is no turning back, because at night the host will process all the pending transactions and information is passed to other systems. This is done to stop the other person to whom you wrote the check to cash in at the next day at their bank. Out of all banks BOA is worst in fees. I use Credit Union. [Quick Reply][Reply][Email][View Thread][Get Link][Bookmark]

            P 1 Reply Last reply
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            • K Kant

              Pete Madden wrote:

              they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later

              How you submitted request? via phone or via online banking? When you submit the stop pay via online banking the system sends the request right away to the host. But if you cancel it before the COB then you are OK. But once business day passed then there is no turning back, because at night the host will process all the pending transactions and information is passed to other systems. This is done to stop the other person to whom you wrote the check to cash in at the next day at their bank. Out of all banks BOA is worst in fees. I use Credit Union. [Quick Reply][Reply][Email][View Thread][Get Link][Bookmark]

              P Offline
              P Offline
              Pete Madden
              wrote on last edited by
              #6

              Kant wrote:

              But if you cancel it before the COB then you are OK. But once business day passed then there is no turning back, because at night the host will process all the pending transactions and information is passed to other systems.

              ... which is clearly a flaw in their design ... they have not considered certain cases where in it might take a while for the check to make its way to the bank ... in the meanwhile the customer should be given the right to cancel the requested stop check payment feature ... but I guess that would be too customer-friendly for a banking institution that thrives on sucking every dollar ...

              K 1 Reply Last reply
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              • P Pete Madden

                Kant wrote:

                But if you cancel it before the COB then you are OK. But once business day passed then there is no turning back, because at night the host will process all the pending transactions and information is passed to other systems.

                ... which is clearly a flaw in their design ... they have not considered certain cases where in it might take a while for the check to make its way to the bank ... in the meanwhile the customer should be given the right to cancel the requested stop check payment feature ... but I guess that would be too customer-friendly for a banking institution that thrives on sucking every dollar ...

                K Offline
                K Offline
                Kant
                wrote on last edited by
                #7

                Pete Madden wrote:

                which is clearly a flaw in their design

                Once the host processed the stop payment request then there is no going back. There are number of dependent systems have to informed to do so.

                Pete Madden wrote:

                they have not considered certain cases where in it might take a while for the check to make its way to the bank

                For example if you wrote a check to me with old rules it used to take 3 to 5 business days to clear the check, but now with new Check 21[^] system the check can be cleared sooner. [Quick Reply][Reply][Email][View Thread][Get Link][Bookmark]

                1 Reply Last reply
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                • P Pete Madden

                  Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

                  S Offline
                  S Offline
                  stephenthomas
                  wrote on last edited by
                  #8

                  That is not the only Rip. They will hold transactions until your account is low then let all of them go thru to intentionally bounce transactions at $34 dollars a pop. I have seen debit transactions held as long as a week.

                  A J 2 Replies Last reply
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                  • P Pete Madden

                    Which bank did u move to and how are you finding their service? I have always seen that local credit unions are the best bet ... but if one is moving across the country all the time it makes sense to bank with the bigger ones.

                    E Offline
                    E Offline
                    El Corazon
                    wrote on last edited by
                    #9

                    Pete Madden wrote:

                    I have always seen that local credit unions are the best bet ... but if one is moving across the country all the time it makes sense to bank with the bigger ones.

                    I have debated on switching to a local credit union. Right now I am at Wells Fargo because the company has their account there, they offered higher interest and more services without costs so for at least the moment there is no reason to. I have been lucky with Wells Fargo, and hear many people who have not, so I keep my eye on the credit union. :) _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                    1 Reply Last reply
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                    • P Pete Madden

                      Which bank did u move to and how are you finding their service? I have always seen that local credit unions are the best bet ... but if one is moving across the country all the time it makes sense to bank with the bigger ones.

                      A Offline
                      A Offline
                      Andy Brummer
                      wrote on last edited by
                      #10

                      Pete Madden wrote:

                      I have always seen that local credit unions are the best bet ... but if one is moving across the country all the time it makes sense to bank with the bigger ones.

                      I went to the internet for that reason. ETrade offers better service then any of the large banks I've ever used and is way more convienient. If I was sure that I was moving in for the long term I'd probably find a credit union.

                      Using the GridView is like trying to explain to someone else how to move a third person's hands in order to tie your shoelaces for you. -Chris Maunder

                      1 Reply Last reply
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                      • S stephenthomas

                        That is not the only Rip. They will hold transactions until your account is low then let all of them go thru to intentionally bounce transactions at $34 dollars a pop. I have seen debit transactions held as long as a week.

                        A Offline
                        A Offline
                        Andy Brummer
                        wrote on last edited by
                        #11

                        Do they still do that? I thought there was a class action lawsuit about them running all the withdrawls before the deposits just to collect fees and now they run them in order recieved.

                        Using the GridView is like trying to explain to someone else how to move a third person's hands in order to tie your shoelaces for you. -Chris Maunder

                        M 1 Reply Last reply
                        0
                        • P Pete Madden

                          Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

                          T Offline
                          T Offline
                          Taka Muraoka
                          wrote on last edited by
                          #12

                          How about this[^]?

                          [Australian] banks have hit a new low by charging fees for cancelled transactions and billing customers if they put in a wrong pin number

                          :omg: :wtf: :mad:


                          0 bottles of beer on the wall, 0 bottles of beer, you take 1 down, pass it around, 4294967295 bottles of beer on the wall. Awasu 2.2 [^]: A free RSS/Atom feed reader with support for Code Project.

                          1 Reply Last reply
                          0
                          • A Andy Brummer

                            Do they still do that? I thought there was a class action lawsuit about them running all the withdrawls before the deposits just to collect fees and now they run them in order recieved.

                            Using the GridView is like trying to explain to someone else how to move a third person's hands in order to tie your shoelaces for you. -Chris Maunder

                            M Offline
                            M Offline
                            Matt Newman
                            wrote on last edited by
                            #13

                            I'm not entirely convinced that my bank doesn't do that. I have had deposits held till the next day (even though it was "desposited" before there end of day which is "2pm"). I also have a nice minimum balance of $100 so if I have say $150 in my account and say I have to buy a $125 book I am suddenly over drawn by 35 dollars... here is why: The $125 purchase lowers my account balance to $25. Since that is less than $100 I get charged a $30 fee. That leaves my account at -$5. Since that is less than $0 I get charged a $30 fee. So really that $125 book cost me $185. This policy was not there when I opened the account, this is a very recent change to the bank's policy. Coincidentally, or not, my bank just replaced all of their offices and buildings with brand new buildings. Matt Newman
                            Even the very best tools in the hands of an idiot will produce something of little or no value. - Chris Meech on Idiots

                            B 1 Reply Last reply
                            0
                            • S stephenthomas

                              That is not the only Rip. They will hold transactions until your account is low then let all of them go thru to intentionally bounce transactions at $34 dollars a pop. I have seen debit transactions held as long as a week.

                              J Offline
                              J Offline
                              Jeff Martin
                              wrote on last edited by
                              #14

                              They also run the largest withdrawals first, which potentially results in multiple $34 fees. Jeff Martin My Blog

                              1 Reply Last reply
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                              • M Matt Newman

                                I'm not entirely convinced that my bank doesn't do that. I have had deposits held till the next day (even though it was "desposited" before there end of day which is "2pm"). I also have a nice minimum balance of $100 so if I have say $150 in my account and say I have to buy a $125 book I am suddenly over drawn by 35 dollars... here is why: The $125 purchase lowers my account balance to $25. Since that is less than $100 I get charged a $30 fee. That leaves my account at -$5. Since that is less than $0 I get charged a $30 fee. So really that $125 book cost me $185. This policy was not there when I opened the account, this is a very recent change to the bank's policy. Coincidentally, or not, my bank just replaced all of their offices and buildings with brand new buildings. Matt Newman
                                Even the very best tools in the hands of an idiot will produce something of little or no value. - Chris Meech on Idiots

                                B Offline
                                B Offline
                                bwhittington
                                wrote on last edited by
                                #15

                                I've had a similar experience with my bank and their policy was not enforce when I opened my account. I called an complained and I got all of my charges withdrawn. I did have to refill my account to the minimum though, otherwise I would have gotten charged $30 dollars the next day. Brett A. Whittington Application Developer

                                1 Reply Last reply
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                                • P Pete Madden

                                  Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

                                  C Offline
                                  C Offline
                                  Christopher Duncan
                                  wrote on last edited by
                                  #16

                                  $30 isn't bad considering the fact that in the mid 80s the going rate for stop payment fees was around $20 - $25. Christopher Duncan Practical Strategy Consulting Author of The Career Programmer Unite the Tribes

                                  1 Reply Last reply
                                  0
                                  • P Pete Madden

                                    Just an FYI ... they charge $30 fee for it and if you don't call within the same day you requested the service they cannot revert it later ... talk about real-time crap They can have their $30 bucks but they just lost a home loan customer

                                    A Offline
                                    A Offline
                                    Allen Anderson
                                    wrote on last edited by
                                    #17

                                    they are one of the worst banks in the US. The only bank I've worked with that was even more rotten was Wells Fargo. I used to bank with First Interstate before they got bought out by Wells Fargo and they were great. But then Wells took over and I no longer was able to talk to a real human on the phone. Screw them all, I bank with a credit union now.

                                    S 1 Reply Last reply
                                    0
                                    • A Allen Anderson

                                      they are one of the worst banks in the US. The only bank I've worked with that was even more rotten was Wells Fargo. I used to bank with First Interstate before they got bought out by Wells Fargo and they were great. But then Wells took over and I no longer was able to talk to a real human on the phone. Screw them all, I bank with a credit union now.

                                      S Offline
                                      S Offline
                                      stephenthomas
                                      wrote on last edited by
                                      #18

                                      I will look into banking with a credit union. I got shafted by Bank of America and I can't take anymore.

                                      1 Reply Last reply
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