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I hate users

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  • C Offline
    C Offline
    Christopher Thornburg
    wrote on last edited by
    #1

    Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

    Christopher J. Thornburg Senior Systems Analyst Ideal Card

    A realJSOPR G P K 11 Replies Last reply
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    • C Christopher Thornburg

      Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

      Christopher J. Thornburg Senior Systems Analyst Ideal Card

      A Offline
      A Offline
      Aaron VanWieren
      wrote on last edited by
      #2

      Everyday, but I have learned not to let it bother me anymore (except at Christmas)! Take a deep breath and step away from the computer...:)

      _____________________________________________________________________ Our developers never release code. Rather, it tends to escape, pillaging the countryside all around. The Enlightenment Project (paraphrased comment) Visit Me at GISDevCafe

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      • C Christopher Thornburg

        Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

        Christopher J. Thornburg Senior Systems Analyst Ideal Card

        realJSOPR Offline
        realJSOPR Offline
        realJSOP
        wrote on last edited by
        #3

        It's even worse when you're the tech support guy for your family.

        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
        -----
        "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

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        • realJSOPR realJSOP

          It's even worse when you're the tech support guy for your family.

          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
          -----
          "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

          C Offline
          C Offline
          Christopher Thornburg
          wrote on last edited by
          #4

          For your family...OMG...that would really suck.

          Christopher J. Thornburg Senior Systems Analyst Ideal Card

          realJSOPR 1 Reply Last reply
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          • C Christopher Thornburg

            For your family...OMG...that would really suck.

            Christopher J. Thornburg Senior Systems Analyst Ideal Card

            realJSOPR Offline
            realJSOPR Offline
            realJSOP
            wrote on last edited by
            #5

            Welcome to my own personal hell.

            "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
            -----
            "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

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            • C Christopher Thornburg

              Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

              Christopher J. Thornburg Senior Systems Analyst Ideal Card

              G Offline
              G Offline
              Gary Kirkham
              wrote on last edited by
              #6

              Christopher Thornburg wrote:

              I hate users

              Go easy on them, if it wasn't for them you would need to find some other line of work.

              Gary Kirkham Forever Forgiven and Alive in the Spirit He is no fool who gives what he cannot keep to gain what he cannot lose. - Jim Elliot Me blog, You read

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              • G Gary Kirkham

                Christopher Thornburg wrote:

                I hate users

                Go easy on them, if it wasn't for them you would need to find some other line of work.

                Gary Kirkham Forever Forgiven and Alive in the Spirit He is no fool who gives what he cannot keep to gain what he cannot lose. - Jim Elliot Me blog, You read

                C Offline
                C Offline
                Christopher Thornburg
                wrote on last edited by
                #7

                I know...users are like your kids...you love them and cherish them and are glad you have them...but sometimes you wish you could kill them...

                Christopher J. Thornburg Senior Systems Analyst Ideal Card

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                • C Christopher Thornburg

                  Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

                  Christopher J. Thornburg Senior Systems Analyst Ideal Card

                  P Offline
                  P Offline
                  pbraun
                  wrote on last edited by
                  #8

                  The bad part isn't the support requests that I get from my family, its the request to diagnose the problem while not knowing what they did to cause the problem and also being thousands of miles away over a telephone line. The alternatives that I give them are: 1. Ship the computer to me at your expense (oh this used to be across an international border). 2. Take it into a place that does computer repair. 3. Wait till I get there Phil - If it ain't broke, you ain't tryin'.

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                  • realJSOPR realJSOP

                    Welcome to my own personal hell.

                    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                    -----
                    "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                    N Offline
                    N Offline
                    NealAB
                    wrote on last edited by
                    #9

                    That's my personal hell too. Maybe we should swap, I support your family and you support mine. Then my family won't curse MY name every time they blue-screen.

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                    • C Christopher Thornburg

                      Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

                      Christopher J. Thornburg Senior Systems Analyst Ideal Card

                      K Offline
                      K Offline
                      Kevin McFarlane
                      wrote on last edited by
                      #10

                      Yeah, that's pretty standard.

                      Kevin

                      1 Reply Last reply
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                      • C Christopher Thornburg

                        Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

                        Christopher J. Thornburg Senior Systems Analyst Ideal Card

                        E Offline
                        E Offline
                        El Corazon
                        wrote on last edited by
                        #11

                        Christopher Thornburg wrote:

                        Does anyone else feel my pain?

                        Always remember the three most dangerous things in the Universe.... 1) An Engineer with a software patch 2) A Programmer with a screwdriver 3) A User with an idea. But seriously.... It's unfortunately a sign of respect. I know it doesn't seem that way. But we know something they don't, we seem to know a lot about many things they don't, and because they don't understand it, they aren't going to understand the differences between what you do know and don't know... you know? ;) I just remind them I am human, and send them to someone who can help them. They are human too, same as you and me, they just need to be reminded once in a while we don't know everything. :)

                        _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                        K 1 Reply Last reply
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                        • realJSOPR realJSOP

                          It's even worse when you're the tech support guy for your family.

                          "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                          -----
                          "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                          E Offline
                          E Offline
                          El Corazon
                          wrote on last edited by
                          #12

                          John Simmons / outlaw programmer wrote:

                          It's even worse when you're the tech support guy for your family.

                          No... its even worse than that when you are the "clean-up" for the "tech-support" for the family... you know.. the cousin/brother/uncle who thinks he knows a great deal more than he really knows, and makes the situation 10 times worse before screaming to you to offer "advice" but expect you to fix it so they he/she it can take credit for the fix. :)

                          _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                          T 1 Reply Last reply
                          0
                          • C Christopher Thornburg

                            I know...users are like your kids...you love them and cherish them and are glad you have them...but sometimes you wish you could kill them...

                            Christopher J. Thornburg Senior Systems Analyst Ideal Card

                            E Offline
                            E Offline
                            El Corazon
                            wrote on last edited by
                            #13

                            I have honestly never felt that last bit about either kids or users... except for once, never felt that about anyone.

                            _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                            1 Reply Last reply
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                            • E El Corazon

                              Christopher Thornburg wrote:

                              Does anyone else feel my pain?

                              Always remember the three most dangerous things in the Universe.... 1) An Engineer with a software patch 2) A Programmer with a screwdriver 3) A User with an idea. But seriously.... It's unfortunately a sign of respect. I know it doesn't seem that way. But we know something they don't, we seem to know a lot about many things they don't, and because they don't understand it, they aren't going to understand the differences between what you do know and don't know... you know? ;) I just remind them I am human, and send them to someone who can help them. They are human too, same as you and me, they just need to be reminded once in a while we don't know everything. :)

                              _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                              K Offline
                              K Offline
                              Kasic Slobodan
                              wrote on last edited by
                              #14

                              El Corazon wrote:

                              Always remember the three most dangerous things in the Universe.... 1) An Engineer with a software patch 2) A Programmer with a screwdriver 3) A User with an idea.

                              I am going to use this for my signature :).

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                              • K Kasic Slobodan

                                El Corazon wrote:

                                Always remember the three most dangerous things in the Universe.... 1) An Engineer with a software patch 2) A Programmer with a screwdriver 3) A User with an idea.

                                I am going to use this for my signature :).

                                E Offline
                                E Offline
                                El Corazon
                                wrote on last edited by
                                #15

                                Kasic Slobodan wrote:

                                I am going to use this for my signature

                                :laugh: well, thank you. But I never wrote it. I'm just a smidgen older than that quote. ;)

                                _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                                K 1 Reply Last reply
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                                • realJSOPR realJSOP

                                  Welcome to my own personal hell.

                                  "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                  -----
                                  "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                                  L Offline
                                  L Offline
                                  leckey 0
                                  wrote on last edited by
                                  #16

                                  And my husband's family wonders why I avoid family gatherings...

                                  __________________ Bob is my homeboy.

                                  1 Reply Last reply
                                  0
                                  • realJSOPR realJSOP

                                    It's even worse when you're the tech support guy for your family.

                                    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                    -----
                                    "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

                                    C Offline
                                    C Offline
                                    Chris Losinger
                                    wrote on last edited by
                                    #17

                                    ugh... i get calls all the time "i ran [enterprise app i've never heard of] and i pressed the XYZ button and it brought up the PDQ screen. what do i do now?" "uhh.. what does it say?" "data store sector Z is incompatible with action Y at this time. deleting XXS storage." "i dunno. you'd better call your support guy" "he's not in" "then go home"

                                    image processing toolkits | batch image processing | blogging

                                    1 Reply Last reply
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                                    • N NealAB

                                      That's my personal hell too. Maybe we should swap, I support your family and you support mine. Then my family won't curse MY name every time they blue-screen.

                                      P Offline
                                      P Offline
                                      PJ Arends
                                      wrote on last edited by
                                      #18

                                      Ditto, Last week I even got called by my brother's inlaws:doh: Luckily it was simply a matter of plugging in a new monitor.


                                      Darker than a black steer's tookus on a moonless praire night

                                      Within you lies the power for good, use it!!!

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                                      • C Christopher Thornburg

                                        Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

                                        Christopher J. Thornburg Senior Systems Analyst Ideal Card

                                        P Offline
                                        P Offline
                                        PIEBALDconsult
                                        wrote on last edited by
                                        #19

                                        Christopher Thornburg wrote:

                                        "How do I fix my scanner on my pc at home"

                                        If the requester is a cute girl...

                                        1 Reply Last reply
                                        0
                                        • C Christopher Thornburg

                                          Why is it that every non-IT person thinks anyone in IT can fix a computer...god I hate users...Im so sick of "How do I fix my scanner on my pc at home" or some crap like that...sometimes I just wanna scream. Does anyone else feel my pain? -me

                                          Christopher J. Thornburg Senior Systems Analyst Ideal Card

                                          L Offline
                                          L Offline
                                          Liam OHagan
                                          wrote on last edited by
                                          #20

                                          I was at my mother in law's house recently for a BBQ, and some completely random person comes up to me and says 'You know computers? can you make me a webpage?' Turns out it was a relative of a friend of my mother in law's work colleague! AARRGGHH indeed!

                                          I have no blog...

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