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  3. US Airways Sucks

US Airways Sucks

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  • J Joe Woodbury

    My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

    N Offline
    N Offline
    Nish Nishant
    wrote on last edited by
    #3

    Joe Woodbury wrote:

    Too bad they didn't fly where my wife had to go--damn father-in-law.

    How's that his fault? :omg:

    Regards, Nish


    Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
    My latest book : C++/CLI in Action / Amazon.com link

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    • N Nish Nishant

      Joe Woodbury wrote:

      Too bad they didn't fly where my wife had to go--damn father-in-law.

      How's that his fault? :omg:

      Regards, Nish


      Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
      My latest book : C++/CLI in Action / Amazon.com link

      J Offline
      J Offline
      Joe Woodbury
      wrote on last edited by
      #4

      Nishant Sivakumar wrote:

      Joe Woodbury wrote: Too bad they didn't fly where my wife had to go--damn father-in-law. How's that his fault?

      Because he's always moving. Guy moves more than anyone I know (he was in Navy--my wife went to over 15 different schools before the tenth grade. That's high even by military standards.) Most recently he moved from a fairly accessible place to a rather inaccessible one.

      Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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      • J Joe Woodbury

        My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

        Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

        S Offline
        S Offline
        Shog9 0
        wrote on last edited by
        #5

        Joe Woodbury wrote:

        I could see a $25 fee, but one that is almost the same price as a new ticket?

        I recently paid more than the price of a new round-trip ticket just to get a return flight changed from one route to another. One with more layovers. And small, incredibly cramped planes. Talk about feeling like a chump. Oh yeah, and then they screwed up the change anyway. So... i'm headed out to Las Vegas in a couple of weeks. I'll be driving. Along the way, as i stop periodically to pay $50 for a fresh tank of gasoline, i can at least think about how this gives me an opportunity to stretch my legs a bit...

        ----

        i hope you are feeling sleepy for people not calling you by the same.

        --BarnaKol on abusive words

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        • J Joe Woodbury

          My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

          Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

          D Offline
          D Offline
          Dan Neely
          wrote on last edited by
          #6

          Did you buy a ticket that doesn't allow changes to be made? The airlines, greedy bastards that they are, often charge extra upfront for the privilege of being allowed to reschedule. Meanwhile they advertise the lower carved in stone rates to look cheaper than the competition. X|

          -- You have to explain to them [VB coders] what you mean by "typed". their first response is likely to be something like, "Of course my code is typed. Do you think i magically project it onto the screen with the power of my mind?" --- John Simmons / outlaw programmer

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          • S Shog9 0

            Joe Woodbury wrote:

            I could see a $25 fee, but one that is almost the same price as a new ticket?

            I recently paid more than the price of a new round-trip ticket just to get a return flight changed from one route to another. One with more layovers. And small, incredibly cramped planes. Talk about feeling like a chump. Oh yeah, and then they screwed up the change anyway. So... i'm headed out to Las Vegas in a couple of weeks. I'll be driving. Along the way, as i stop periodically to pay $50 for a fresh tank of gasoline, i can at least think about how this gives me an opportunity to stretch my legs a bit...

            ----

            i hope you are feeling sleepy for people not calling you by the same.

            --BarnaKol on abusive words

            C Offline
            C Offline
            Christian Graus
            wrote on last edited by
            #7

            I spent a few days there on my last trip, my opinion of the place rose slightly.

            Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

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            • C Christian Graus

              I spent a few days there on my last trip, my opinion of the place rose slightly.

              Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

              S Offline
              S Offline
              Shog9 0
              wrote on last edited by
              #8

              Mother-in-law lives out there - frankly, i'd never go near the place otherwise. It's the sort of place i think i'd have to be really drunk to enjoy, and yet, booze is too expensive. The only upside is that there is a Fry's there, so i can at least have a little bit of fun...

              ----

              i hope you are feeling sleepy for people not calling you by the same.

              --BarnaKol on abusive words

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              • S Shog9 0

                Mother-in-law lives out there - frankly, i'd never go near the place otherwise. It's the sort of place i think i'd have to be really drunk to enjoy, and yet, booze is too expensive. The only upside is that there is a Fry's there, so i can at least have a little bit of fun...

                ----

                i hope you are feeling sleepy for people not calling you by the same.

                --BarnaKol on abusive words

                R Offline
                R Offline
                Rama Krishna Vavilala
                wrote on last edited by
                #9

                Shog9 wrote:

                booze is too expensive

                Don't Casino's have Free Drinks?

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                • R Rama Krishna Vavilala

                  Shog9 wrote:

                  booze is too expensive

                  Don't Casino's have Free Drinks?

                  S Offline
                  S Offline
                  Shog9 0
                  wrote on last edited by
                  #10

                  Beats me... Maybe if you gamble enough. I don't. There are much more enjoyable ways to put myself deeper in debt.

                  ----

                  i hope you are feeling sleepy for people not calling you by the same.

                  --BarnaKol on abusive words

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                  • J Joe Woodbury

                    My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

                    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                    L Offline
                    L Offline
                    leckey 0
                    wrote on last edited by
                    #11

                    Is your FIL okay? I don't fly often and the only major airline in the area is Northwestern which has consistently gotten bad marks on customer service. I know we have had the discussion before, but I think Air New Zealand is the best.

                    __________________ Bob is my homeboy.

                    J 1 Reply Last reply
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                    • J Joe Woodbury

                      My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

                      Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                      J Offline
                      J Offline
                      JWood
                      wrote on last edited by
                      #12

                      I hate Continental myself - lost luggage, day-long delays ( 10 hours in NewArc airport ). I think Delta may be a semi-decent alternative.


                      A cynic is a man who, when he smells flowers, looks around for a coffin.
                      -H.L. Mencken

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                      • J JWood

                        I hate Continental myself - lost luggage, day-long delays ( 10 hours in NewArc airport ). I think Delta may be a semi-decent alternative.


                        A cynic is a man who, when he smells flowers, looks around for a coffin.
                        -H.L. Mencken

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                        J Offline
                        Joe Woodbury
                        wrote on last edited by
                        #13

                        I fly Delta for most long trips. I've had only minor problems with them. (Biggest problem with them is when I get stuck on an MD-80 or 757. I also hate the small regional planes and will opt for Southwest for those destinations.) I have a friend who used to fly Continental all the time. His philosophy was that they sucked so bad nobody else used them so he had lots of room. (At one point they also had an outrageously good frequent flier program in attempt to make themselves suck less.)

                        Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                        • L leckey 0

                          Is your FIL okay? I don't fly often and the only major airline in the area is Northwestern which has consistently gotten bad marks on customer service. I know we have had the discussion before, but I think Air New Zealand is the best.

                          __________________ Bob is my homeboy.

                          J Offline
                          J Offline
                          Joe Woodbury
                          wrote on last edited by
                          #14

                          leckey wrote:

                          Is your FIL okay?

                          He decided to be stubborn and refused bypass surgery. The doctor told him that was fine as long as he stayed in a place convenient to pick up his dead body. That changed his mind and he's going under the knife tomorrow. (I'm hoping they get the robotic don't-have-to-crack-the-rib-cage bypass surgery perfected before it's my turn.)

                          Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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                          • R Rama Krishna Vavilala

                            Shog9 wrote:

                            booze is too expensive

                            Don't Casino's have Free Drinks?

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #15

                            Rama Krishna Vavilala wrote:

                            Free Drinks

                            I guess that would depend on your definition of "free". If you mean free as in you don't have to give the person bringing your drink to you $5, then yes it's free. If you mean free as in you lose $50 at the blackjack table waiting for the person to bring you your free drink, then no it isn't really free..... :-)

                            Why is common sense not common? Never argue with an idiot. They will drag you down to their level where they are an expert. Sometimes it takes a lot of work to be lazy

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                            • J Joe Woodbury

                              My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

                              Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                              M Offline
                              M Offline
                              Marc Clifton
                              wrote on last edited by
                              #16

                              Joe Woodbury wrote:

                              people often criticize Southwest Airlines yet they are the only airline I've never had troubles with.

                              Same here. I won't fly anything else. Marc

                              Thyme In The Country
                              Interacx

                              People are just notoriously impossible. --DavidCrow
                              There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
                              People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

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                              • J Joe Woodbury

                                leckey wrote:

                                Is your FIL okay?

                                He decided to be stubborn and refused bypass surgery. The doctor told him that was fine as long as he stayed in a place convenient to pick up his dead body. That changed his mind and he's going under the knife tomorrow. (I'm hoping they get the robotic don't-have-to-crack-the-rib-cage bypass surgery perfected before it's my turn.)

                                Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                                L Offline
                                L Offline
                                leckey 0
                                wrote on last edited by
                                #17

                                My father died before the age of 60 because of a heart attack, so I hope his surgery goes well. I really do--by the time i was 21 i was an orphan.

                                __________________ Bob is my homeboy.

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                                • J Joe Woodbury

                                  My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

                                  Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #18

                                  Joe Woodbury wrote:

                                  people often criticize Southwest Airlines yet they are the only airline I've never had troubles with.

                                  Same here, you don't get a lot of "customer service" while you're actually on the plane, but they take-off and land on time more often than anybody else and prices are good.

                                  "I'm a great believer in luck, and I find the harder I work the more I have of it." - Thomas Jefferson

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                                  • J Joe Woodbury

                                    My father-in-law suffered a heart attack this week, so my wife flew out to see him. The surgery was postponed a day so she wanted to stay an extra day. She called US Airways and was told the change would cost $400! Mind you, there are seats available on all the legs of the trip (or were when the call was made) and all it would take is a few computer keystrokes. I could see a $25 fee, but one that is almost the same price as a new ticket? What makes this even more irritating is that US Airways brags about how their customers are first. Yeah, sure. (Ironically, people often criticize Southwest Airlines yet they are the only airline I've never had troubles with. I even bought a last minute ticket once from them where I had to run to get the flight and they still only charged me the same as if I'd purchased the ticket a month earlier. Too bad they didn't fly where my wife had to go--damn father-in-law.)

                                    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                                    T Offline
                                    T Offline
                                    Tom Delany
                                    wrote on last edited by
                                    #19

                                    IMHO, they all suck; some just suck less than others! :);)

                                    WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

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