Recommendations on Issue Tracker that is integrated into Subversion

[Lost User]

We use Trac. Works pretty well from my point of view but Im not involved in the setup / administration of it.

[Chris Austin]

I'll throw in my vote for Trac as well. I've had to administer it as well as use it and found pretty reasonable.

My Blog A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. - -Lazarus Long

[Ravi Bhavnani]

Trac, which is often spoken of in the same breath as SVN. /ravi

This is your brain on Celcius Home | Music | Articles | Freeware | Trips ravib(at)ravib(dot)com

[coolestCoder]

Have you checked Bugzilla ? Not so User Friendly but powerful enough.

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"A good programmer is someone who looks both ways before crossing a one-way street." -- Doug Linder

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coolestCoder

[DontSailBackwards]

I use Mantis Bug Tracker. It does run on PHP (which can run on Windows very easily and is a language worth learning, not that you need to) and apparently can use MS-SQL . It's open source and easier to use than something like Bugzilla. There are quite a few plug ins and at least one or 2 for Subversion. Have a look at scmbug. I looked at a few others over a month or 2 (just recently) but they were generally unfriendly to use and/or eerily under-represented in the user & developer stakes. Eventum by the MySQL mob looked pretty good but was too complicated for my needs. The Bug Genie was nice looking but not quite there. FlySpray is also worth a look at but I didn't go with that either My requirements were more end-user bug entry so mine has to make sense to the uninitiated. If you're keeping it all amongst developers then Bugzilla is generally the open-source industry standard. FogBugz got mentioned all the time in my wanderings around the net and is apparently well-regarded. I didn't quite get the pricing - it looked horribly expensive if you wanted to let all your users report a bug - someone correct me if I've got that wrong & I'll take another look into it.

DontSailBackwards aka CADbloke

[fboule]

I use DrProject (https://stanley.cdf.toronto.edu/drproject/csc49x/DrProject). It is based on Trac, but it with a better design and improved features. Administration is very easy and the latest version is very easy to install.

[Darren M Jackson]

I recently set up a Trac server. It took a fair amount of effort, initially. You need to be really careful about which versions of the various components you use. Incompatabilities are easy to introduce if you're not careful. It's all running fine now and I've also written a Powershell script to make it easy to setup a new Trac project and associated Subversion Repository. The Trac project pages contain some details about setting it all up to run on IIS, but that's something that I steered clear of and opted for Apache instead.

It's turtles all the way down.

[Mecu Sorin]

I'm personally waiting for FlySpray next major version( BTS used for TortoiseSVN project). SourceGear Vault and Dragnet are promising ...

[Mario Pareja]

FogBugz can track email. End-user bugs can be sent to a designated email address (support@your-company.com) and FogBugz will generate a new case. It is possible to reply to end-user emails through the interface. This has the added bonus that a case number is included in the subject line so that any replies from the end-user will be filed under the same case. Mario

[Gonzalo Brusella]

What about Jira??

I'm on a Fuzzy State: Between 0 an 1

[MajorTom123]

Josh, Even if you aren't the "ALL KNOWING PROGRAMMER" someone else suggested, it would be very easy for you to setup MySQL and/or PostgreSQL on Windows or Linux. So don't think it will be this huge undertaking. Less than a man-day (8 hrs), and most likely an hour will do. The reason I say a man-day is because you'll want to read some documentation and test out the interface and maybe load a graphical or web based admin package. Lots to tinker with. But going all open source would be easy to do and the solutions, while probably not the 100% BEST IN THE WORLD are above the 90 percentile and "good enough" for you. Good Luck.

[Pawel Krakowiak]

Josh Blair wrote:

I know about FogBugz and Trac, and although FogBugz looks awesome but is beyond my budget

But you know they offer a hosted version now as well? About $20 per active user monthly or free if you decide to have only two user accounts.

Kind regards, Pawel Krakowiak

[James H]

You might want to look at VMware appliances - there are loads of preinstalleds VM's for open source software - I have seen one with SVN and Trac but have not tried it - but this has to be the quickest start you can get - free VMware Server + prebuilt appliance so all you need to do is the tinkering

[Josh Blair]

Thanks to everyone that left a response and offered insight or an opinion. I will evaluate some of these options in the near future. Cheers,

Josh Blair Golden, CO

[si618]

We looked at Trac but ended up using Redmine. I personally would have gone with Trac, as it has a far wider userbase, and has been out longer, but so far Redmine has been good, and it's an excellent example of how productive you can be with ruby on rails.