Bug recording and reporting packages.
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
http://ifdefined.com/bugtrackernet.html[^]
Best wishes, Hans
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http://ifdefined.com/bugtrackernet.html[^]
Best wishes, Hans
[CodeProject Forum Guidelines] [How To Ask A Question] [My Articles]
We're thinking about using this? Do you have any opinions on this product?
SG Cause is effect concealed. Effect is cause revealed.
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We use FogBugz and have been very happy with it.
When everyone is a hero no one is a hero.
John C wrote:
FogBugz
I'll second this. I use it for my contract work, and it's great.
Jon Sagara On a traffic light yellow means yield, and green means go. On a banana, it's just the opposite, yellow means go ahead, green means stop, and red means, where'd you get that banana? -- Mitch Hedberg .NET Blog | Personal Blog | Articles
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We're thinking about using this? Do you have any opinions on this product?
SG Cause is effect concealed. Effect is cause revealed.
One of my clients just started using it and likes it. I'll try to get more info.
Best wishes, Hans
[CodeProject Forum Guidelines] [How To Ask A Question] [My Articles]
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I'll second Trac. Shog and I use it for CPhog and it's fantastic. :)
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
Have a look at www.mantisbt.org[^]. Open source, free & actively developed. Also search these forums - this question has come up in the past
It wasn't me, It was the Others. It was the Others, Not Me.
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John C wrote:
FogBugz
I'll second this. I use it for my contract work, and it's great.
Jon Sagara On a traffic light yellow means yield, and green means go. On a banana, it's just the opposite, yellow means go ahead, green means stop, and red means, where'd you get that banana? -- Mitch Hedberg .NET Blog | Personal Blog | Articles
We use FogBugz also. It is great, but lacks features. - You cannot export cases or any other data for that matter - The interface is intuitive except for time-management (The Timesheet) - You can only see one day at the time - You cannot export the data. - It lacks system settings - You cannot change default settings, such as default priority for a new case - It displays estimates in days + hours, but we are working internationally where the length of a workday differs (in Denmark 7,5h/7h and Russia 8h) - Security permissions are too simple All-in-all it is too expensive compared to other solutions with similar features. :-) Anders Lybecker
:-) Anders Lybecker http://www.lybecker.com/blog/
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We use FogBugz and have been very happy with it.
When everyone is a hero no one is a hero.
Same here. FogBugz rocks.
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We use FogBugz also. It is great, but lacks features. - You cannot export cases or any other data for that matter - The interface is intuitive except for time-management (The Timesheet) - You can only see one day at the time - You cannot export the data. - It lacks system settings - You cannot change default settings, such as default priority for a new case - It displays estimates in days + hours, but we are working internationally where the length of a workday differs (in Denmark 7,5h/7h and Russia 8h) - Security permissions are too simple All-in-all it is too expensive compared to other solutions with similar features. :-) Anders Lybecker
:-) Anders Lybecker http://www.lybecker.com/blog/
Anders Lybecker wrote:
It is great, but lacks features. - You cannot export cases or any other data for that matter - The interface is intuitive except for time-management (The Timesheet) - You can only see one day at the time - You cannot export the data. - It lacks system settings - You cannot change default settings, such as default priority for a new case - It displays estimates in days + hours, but we are working internationally where the length of a workday differs (in Denmark 7,5h/7h and Russia 8h) - Security permissions are too simple
I hope you sent this to Fog Creek as well? ;)
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
I used to work with Fogbugz and it was ok. (3 years ago). It may be great now. Changed jobs to a company using Problem Tracker (NetResults). Didn't like that at all. Messy, slow, not configurable enough, hard to have more than one window open per user at a time. Changed jobs recently to a company that made me select a solution. :-) They had just started with BugTracker.net. It is free, and it works reasonably well. I wanted something that gives more control over the workflow though, so I ended up buying OnTime (axosoft.com) I'm very happy with it and I get nothing but positive feedback from my users (web developers). We have dozens of active projects. Customers can log in to the customer portal and I can configure exactly what they can see. When they report a defect, incident or request a feature, the item gets assigned to the appropriate project leader automatically. E-mail notifications go to customers when an item is rejected or approved, and after it has been fixed AND tested. Nothing gets lost or is forgotten anymore. Also... Quick and adequate responses from their support staff if you do have an issue with their product. Cheers, Speertje
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Have a look at www.mantisbt.org[^]. Open source, free & actively developed. Also search these forums - this question has come up in the past
It wasn't me, It was the Others. It was the Others, Not Me.
Mantis is excellent -- I set it up for a customer and they love it. And the price is right. I set it up in linux and windows -- both work well. Covers all the features mentioned and many more.
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We're thinking about using this? Do you have any opinions on this product?
SG Cause is effect concealed. Effect is cause revealed.
I've been using BugTracker.NET for a year or so now, at two different companies. It isn't very slick, the colour scheme is awful, design is pretty messy. For for a team of 4-6 developers, a couple of testers, BA's and PM's it works OK. Especially considering the price (free). Takes about 10 minutes to setup if you have MS SQL and an available IIS server. It is easy to make a few modifications if you need them, although once you start that you get a desire to rewrite the entire thing :-) So personally I would recommend it, because it is easy to install, easy enough to use, does most things I can think you would want a bug tracking piece of software to do, and because it is free you don't need to justify the price to managers etc - which always seems to take a while. Good luck Andrew
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I've been using BugTracker.NET for a year or so now, at two different companies. It isn't very slick, the colour scheme is awful, design is pretty messy. For for a team of 4-6 developers, a couple of testers, BA's and PM's it works OK. Especially considering the price (free). Takes about 10 minutes to setup if you have MS SQL and an available IIS server. It is easy to make a few modifications if you need them, although once you start that you get a desire to rewrite the entire thing :-) So personally I would recommend it, because it is easy to install, easy enough to use, does most things I can think you would want a bug tracking piece of software to do, and because it is free you don't need to justify the price to managers etc - which always seems to take a while. Good luck Andrew
Thanks mate. I've decided to take the plunge. I demoed it yesterday and it seems fine for my purpose. Thanks a lot.
SG Cause is effect concealed. Effect is cause revealed.
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
We are using Mantis Bug Tracker for my company's projects. It is released under the GPL. You can pick it up at http://www.mantisbt.org/.
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We use OnTime, and IMO, it's a steaming pile. They even goat-roped us into buying the add-ons that are supposed to improve performance and stability. It runs much slower now. The database design is worthy of The Daily WTF[^]. I believe they honestly use every database "design" mechanism I was ever taught not to use: Dynamic modification of key tables, stored procedures that generate and execute dynamic SQL, and more. It crashes regularly, and when it crashes, it sometimes randomly reconfigures some global interface settings. (I'm not kidding.) And it doesn't even matter on whose system it crashes, because in order to run it must have dbowner permissions on the database. Now, it could be that the only reason it works so terribly for us is that we try to organize our projects (dozens of project folders) or that we're a corporate shop with a cut-rate offshore team (thousands of defects). Apparently, they've spent all of their salary budget on marketing staff instead of competent developers, because their advertising and marketing is first-rate.
Grim (aka Toby) MCDBA, MCSD, MCP+SB SELECT * FROM users WHERE clue IS NOT NULL (0 row(s) affected)
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I realize I am opening up a can of worms here, but we need an easy to use bug recording package at my current company. One to record the bugs. Allow assigning of developers, updating status, generating reports, etc... Preferably with the ability to automatically assign, and respond by e-mail. Thanks for the input and abuse! Bill
http://www.ifdefined.com/bugtrackernet.html[^] Bugtracker .Net
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We are using Mantis Bug Tracker for my company's projects. It is released under the GPL. You can pick it up at http://www.mantisbt.org/.
What? No one is suggesting Bugzilla? It's worked flawlessly for us from day one. It's free, efficient, and just customizable enough without getting too complicated. It took a small amount of savvy to install it, but pretty much plugged right into our internal Apache server. If you can install Apache, you can install Bugzilla. As far as I can tell, it's the standard bug tracking package. There is a tremendous amount of support for it online. http://www.bugzilla.org/[^]
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We're thinking about using this? Do you have any opinions on this product?
SG Cause is effect concealed. Effect is cause revealed.
We used bugtracker.net in our company too. IMHO it has a very intuitive UI, easy to setup and not overloaded with functionality. Good choice I think.
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What? No one is suggesting Bugzilla? It's worked flawlessly for us from day one. It's free, efficient, and just customizable enough without getting too complicated. It took a small amount of savvy to install it, but pretty much plugged right into our internal Apache server. If you can install Apache, you can install Bugzilla. As far as I can tell, it's the standard bug tracking package. There is a tremendous amount of support for it online. http://www.bugzilla.org/[^]
We use BugZilla and I don't like it. The fact that they don't have multi-select listbox was disappointing. Maybe the new one has it, but we're on the last leg of the project.
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