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  3. Crystal Reports - We All Love to Hate

Crystal Reports - We All Love to Hate

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  • J Jorgen Andersson

    rjempo wrote:

    If you are using a complicated tool, there will be lots of room for mistakes.

    The problem is not the mistakes I'm doing. I can fix those. The problem is the mistakes they are doing. I can't fix those. And here's the big problem, neither can they! I'm stuck with one and the same bug (acknowledged as a bug by Business Object) from version 9 to 11.5.

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    rjempo
    wrote on last edited by
    #62

    Yeh, lots of room for mistakes on both sides. Why don't you change report writers? There must be something better out there. 1. Active reports. Nice .NET integration, but wasn't bug free and not as flexible as CR. 2. Oracle reports. Some very cool ideas, but an 80's designer, and oh yeh you need Oracle. 3. MS Access. Chuckle.

    rjempo

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    • T Tim Carmichael

      Yes, we all love to hate Crystal Reports, but, sometimes, we are forced to use it at our workplace. Today, one of the users reported an issue when printing reports from the Intranet; they were getting multiple copies. When I investigated, I discovered that the number of copies being printing was the square of the number of copies requested. Request 1, get one; request 2, get 4; request 3, get 9... After much searching, I found a serivce pack to address the issue... but, come on! What developer allowed THAT to slide into a commercial system??? Hopefully, the service pack doesn't break anything else... Tim

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      Adriaan Davel
      wrote on last edited by
      #63

      We have had very little problems with SSRS, and I have personally convinced more than one Customer to go to SSRS from Crystal. Took me about 70 hours of debugging to find out which dll's to deploy with the "free" Crystal Viewer in Crystal 8.5, then its not free anymore, its VERY expensive... No matter what SSRS costs, its cheaper than Crystal. Cost of Ownership (fixing it when it falls over) of Crystal has been a big topic for our Customers... And yes Crystal did leave scars... :-D I'd be surprised if Crystal is in business for much longer...

      ____________________________________________________________ Be brave little warrior, be VERY brave

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      • R rjempo

        Yeh, lots of room for mistakes on both sides. Why don't you change report writers? There must be something better out there. 1. Active reports. Nice .NET integration, but wasn't bug free and not as flexible as CR. 2. Oracle reports. Some very cool ideas, but an 80's designer, and oh yeh you need Oracle. 3. MS Access. Chuckle.

        rjempo

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        Jorgen Andersson
        wrote on last edited by
        #64

        rjempo wrote:

        Why don't you change report writers?

        I have been looking into that, but the dealbreaker for us is usually the charting capabilities and rewriting all the reports to a new format is nothing I'm looking forward to. We're having Oracle db at the moment and I have been in contact with them about reports. But their solutions tend to be very bulky and less than compatible with dotnet. But I'll have a look at Active reports though.

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        • R rjempo

          Hey dude, don't call me dude. I'm sure you can safely state that you have vast experience, but I'm not sure how you can speak of everyone else (including me)? I have to say that this debate is somewhat paradoxical. If CR is so bad, for so many years, why hasn't everyone forgotten about it and moved on to a superior product? One explanation is that perhaps creating a sophisticated and flexible report writer is an extremely difficult undertaking (I haven't tried myself). And hence, prone to be expensive, complicated to use, and buggy. "Perfection is spelled p-a-r-a-l-y-s-i-s" - Somebody or Other.

          rjempo

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          Pete OHanlon
          wrote on last edited by
          #65

          rjempo wrote:

          If CR is so bad, for so many years, why hasn't everyone forgotten about it and moved on to a superior product?

          And another reason is that it's given away "free" with Visual Studio - that doesn't mean it's a good fit, just that people get used to it.

          Deja View - the feeling that you've seen this post before.

          My blog | My articles

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          • T Tim Carmichael

            Yes, we all love to hate Crystal Reports, but, sometimes, we are forced to use it at our workplace. Today, one of the users reported an issue when printing reports from the Intranet; they were getting multiple copies. When I investigated, I discovered that the number of copies being printing was the square of the number of copies requested. Request 1, get one; request 2, get 4; request 3, get 9... After much searching, I found a serivce pack to address the issue... but, come on! What developer allowed THAT to slide into a commercial system??? Hopefully, the service pack doesn't break anything else... Tim

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            Ed K
            wrote on last edited by
            #66

            Which version? I think I just heard someone screaming at a printer!!! :omg:

            ed ~"Watch your thoughts; they become your words. Watch your words they become your actions. Watch your actions; they become your habits. Watch your habits; they become your character. Watch your character; it becomes your destiny." -Frank Outlaw.

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            • E Ed K

              Which version? I think I just heard someone screaming at a printer!!! :omg:

              ed ~"Watch your thoughts; they become your words. Watch your words they become your actions. Watch your actions; they become your habits. Watch your habits; they become your character. Watch your character; it becomes your destiny." -Frank Outlaw.

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              Tim Carmichael
              wrote on last edited by
              #67

              Problem exists in version 8.0.0.371; fixed in 8.5 SP 2.

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              • R rjempo

                Hey dude, don't call me dude. I'm sure you can safely state that you have vast experience, but I'm not sure how you can speak of everyone else (including me)? I have to say that this debate is somewhat paradoxical. If CR is so bad, for so many years, why hasn't everyone forgotten about it and moved on to a superior product? One explanation is that perhaps creating a sophisticated and flexible report writer is an extremely difficult undertaking (I haven't tried myself). And hence, prone to be expensive, complicated to use, and buggy. "Perfection is spelled p-a-r-a-l-y-s-i-s" - Somebody or Other.

                rjempo

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                Shog9 0
                wrote on last edited by
                #68

                rjempo wrote:

                If CR is so bad, for so many years, why hasn't everyone forgotten about it and moved on to a superior product?

                You know those complex reports you were talking about in your original post? Some of us have hundreds of them in use. And no money or time to re-write them in something better all at once. They're being phased out slowly, as we have time. In the meantime, Crystal crashes and burns on a half a dozen machines each day, losing time and work for the people relying on it. It's a bad situation all around, and listening to people talk about it as though i should just shrug it off doesn't make it better. It's that kind of "piss on your users" attitude that has made Crystal such a PoS... :|

                Citizen 20.1.01

                'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'

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                • J Jorgen Andersson

                  Tim Carmichael wrote:

                  Yes, we all love to hate Crystal Reports, but, sometimes, we are forced to use it at our workplace.

                  I've come to the same conclusion. But then I wondered, are there really no good alternatives? So as a little question to all CPians out there, which alternatives are there for making printed reports?

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                  Scott Barbour
                  wrote on last edited by
                  #69

                  In a Visual Basic programming class I took years ago, when the class was assigned to make a report for the sample database, I wrote a report builder that generated RTF code and displayed it in a RichTextBox. For the VB6 inventory program I wrote for the company I work for, I made reports that just sent the necessary formatting to the Printer object. I could have used Crystal Reports (which we do have and use), but that would have just added a dependency to the program.

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                  • R rjempo

                    Hey dude, don't call me dude. I'm sure you can safely state that you have vast experience, but I'm not sure how you can speak of everyone else (including me)? I have to say that this debate is somewhat paradoxical. If CR is so bad, for so many years, why hasn't everyone forgotten about it and moved on to a superior product? One explanation is that perhaps creating a sophisticated and flexible report writer is an extremely difficult undertaking (I haven't tried myself). And hence, prone to be expensive, complicated to use, and buggy. "Perfection is spelled p-a-r-a-l-y-s-i-s" - Somebody or Other.

                    rjempo

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                    Member 96
                    wrote on last edited by
                    #70

                    CR and all it's multitude of ways that it sucks has been discussed here for many years before you came on the scene. You're late to the party and if you have anything meaningful and thoughtful to say have at it.

                    rjempo wrote:

                    One explanation is that perhaps creating a sophisticated and flexible report writer is an extremely difficult undertaking

                    CR is neither at this point, clearly you have not looked at the alternatives out there which makes your jumping in with these arguments a little premature don't you agree?


                    "The pursuit of excellence is less profitable than the pursuit of bigness, but it can be more satisfying." - David Ogilvy

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                    • J Jorgen Andersson

                      John C wrote:

                      I honestly don't understand for a second why any developer would continue to use CR with a plethora of excellent alternatives out there

                      Transforming all existing reports to a new format is not something I'm looking forward to do.

                      John C wrote:

                      DevExpress XtraReports is what we settled on

                      I had a look at them a year or two ago. But then they were lacking a bit in the charting department. I had a quick look at them again yesterday evening, and they seem to have improved. I'm going to check them out in detail today.

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                      PelzaK1
                      wrote on last edited by
                      #71

                      XtraReports's got ability to import CR i think ;]

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