the internets are down
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
jgasm wrote:
i started drinking about this point.
ROTFL
Christian Graus Please read this if you don't understand the answer I've given you. If you're still stuck, ask me for more information.
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
Unhappily, the Gal on the Phone was doing her best to help you. :((
BDF A learned fool is more a fool than an ignorant fool. -- Moliere
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Unhappily, the Gal on the Phone was doing her best to help you. :((
BDF A learned fool is more a fool than an ignorant fool. -- Moliere
Big Daddy Farang wrote:
Unhappily, the Gal on the Phone was doing her best to help you.
yea also, i am willing to bet these are all scripted responses for whoever is on the phone.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
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Big Daddy Farang wrote:
Unhappily, the Gal on the Phone was doing her best to help you.
yea also, i am willing to bet these are all scripted responses for whoever is on the phone.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
jgasm wrote:
bet these are all scripted responses
That's a bet nobody will take!
BDF A learned fool is more a fool than an ignorant fool. -- Moliere
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
I had a similar response from Virgin Media - it turns out they had a headend problem which, amongst other thigns, managed to lock up my router! For some reason the cable modem would only issue an IP address once after powering up so if I rebooted the PC I had to power cycle the cable modem. Of course, because the modem could see the network and get the IP address once they said nothing was wrong. I'm moving to Sky shortly.
Visit http://www.notreadytogiveup.com/[^] and do something special today.
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I had a similar response from Virgin Media - it turns out they had a headend problem which, amongst other thigns, managed to lock up my router! For some reason the cable modem would only issue an IP address once after powering up so if I rebooted the PC I had to power cycle the cable modem. Of course, because the modem could see the network and get the IP address once they said nothing was wrong. I'm moving to Sky shortly.
Visit http://www.notreadytogiveup.com/[^] and do something special today.
Trollslayer wrote:
I'm moving to Sky shortly.
How is it going for you - I tried to move to them once and had nothing but headaches one broken deadline after another! It was a nightmare!
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
jgasm wrote:
sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer
That's classic. It's probably their scripted way to have their support drones ask if your cable is plugged in without making the customer feel stupid. Unfortunately it only serves to make them look stupid.
Faith is a fine invention For gentlemen who see; But microscopes are prudent In an emergency! -Emily Dickinson
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jgasm wrote:
sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer
That's classic. It's probably their scripted way to have their support drones ask if your cable is plugged in without making the customer feel stupid. Unfortunately it only serves to make them look stupid.
Faith is a fine invention For gentlemen who see; But microscopes are prudent In an emergency! -Emily Dickinson
David Kentley wrote:
Unfortunately it only serves to make them look stupid.
We'd think that no matter what they did since their actions have to be based on handling the stupidest common dedumbinator.
Today's lesson is brought to you by the word "niggardly". Remember kids, don't attribute to racism what can be explained by Scandinavian language roots. -- Robert Royall
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
Reminds me of the time I contacted tech support for Doom, because every client would freeze up whenever a fourth person joined the game. We could play 3 player just fine, but as soon as the fourth joined it would require everyone else to hard reboot. We were trying to play over a LAN, and the technician was adamant that our baud rates had to be set the same or it wouldn't work :doh: And then there was the time I contacted Comcast because something was up with their end of things. They told me to unplug my computer from the router, disable any firewalls and connect directly to the cable modem. You could hear the derision in the guys voice when I told him I wasn't comfortable doing that, and that he wouldn't be able to help me further if I wasn't willing to disable the firewall. I reminded him about Blaster and other worms, and he told me that nothing could infect my computer as I wouldn't be surfing the internet! So I lied and told him that everything was turned off just like he wanted, and when he still couldn't make it work, a technician was sent out to fix it. It turned out that a tree in the local area had fallen into the data lines and was causing all sorts of connection problems.
Sunrise Wallpaper Project | The StartPage Randomizer | The Windows Cheerleader
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
jgasm wrote:
So my internet at home is "down". but not really. I can play online games, but web sites do not load.
WOW! How old are you?
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jgasm wrote:
So my internet at home is "down". but not really. I can play online games, but web sites do not load.
WOW! How old are you?
Chief Master C# wrote:
WOW! How old are you?
23
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.
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the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.
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TheGeneral69 wrote:
the internets are a bunch of tubes.
And if Congress gets its way, it'll have our tubes tied?
Jon Smith & Wesson: The original point and click interface
I don't think the Internets Providers would like what you are saying.
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the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.
TheGeneral69 wrote:
the internets are a bunch of tubes.
dewd...the internet is a dump truck.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford
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So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright
modified on Monday, July 7, 2008 1:51 PM
Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]
"It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson
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Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]
"It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson
Most of the time this is caused by a bad dns server on the ISP side but they will never admit that they have a problem on their end. However, I have seen this on my old XP desktop at work. I mean it would randomly not be able to do dns lookups (instant name failure). Restart the dns client and all was well again for a certain period of time (sometimes 30 minutes, sometimes 30 days...)
John
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Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]
"It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson
John C wrote:
Sounds like a nameserver issue or other dns problem
i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford
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Trollslayer wrote:
I'm moving to Sky shortly.
How is it going for you - I tried to move to them once and had nothing but headaches one broken deadline after another! It was a nightmare!
I have an unfair advantage - we have two dishes with six LNBs and over 120 outputs. It so happens the guy who has done our dish and distribution cabling is also a Sky installer :-D
Visit http://www.notreadytogiveup.com/[^] and do something special today.
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John C wrote:
Sounds like a nameserver issue or other dns problem
i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)
----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford
Not being able to connect to *one* new domain's website is a dns updating issue, not being able to connect to *any* domains but being able to connect directly via IP address is a complete dns failure. Either you have a misconfigured DNS server address or their DNS server is down, simple as that if you can connect directly stating only an IP address.
"It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson