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the internets are down

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  • K keyboard warrior

    So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

    ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

    modified on Monday, July 7, 2008 1:51 PM

    M Offline
    M Offline
    Miszou
    wrote on last edited by
    #10

    Reminds me of the time I contacted tech support for Doom, because every client would freeze up whenever a fourth person joined the game. We could play 3 player just fine, but as soon as the fourth joined it would require everyone else to hard reboot. We were trying to play over a LAN, and the technician was adamant that our baud rates had to be set the same or it wouldn't work :doh: And then there was the time I contacted Comcast because something was up with their end of things. They told me to unplug my computer from the router, disable any firewalls and connect directly to the cable modem. You could hear the derision in the guys voice when I told him I wasn't comfortable doing that, and that he wouldn't be able to help me further if I wasn't willing to disable the firewall. I reminded him about Blaster and other worms, and he told me that nothing could infect my computer as I wouldn't be surfing the internet! So I lied and told him that everything was turned off just like he wanted, and when he still couldn't make it work, a technician was sent out to fix it. It turned out that a tree in the local area had fallen into the data lines and was causing all sorts of connection problems.

    Sunrise Wallpaper Project | The StartPage Randomizer | The Windows Cheerleader

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    • K keyboard warrior

      So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

      ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

      modified on Monday, July 7, 2008 1:51 PM

      C Offline
      C Offline
      CaptainSeeSarp
      wrote on last edited by
      #11

      jgasm wrote:

      So my internet at home is "down". but not really. I can play online games, but web sites do not load.

      WOW! How old are you?

      K 1 Reply Last reply
      0
      • C CaptainSeeSarp

        jgasm wrote:

        So my internet at home is "down". but not really. I can play online games, but web sites do not load.

        WOW! How old are you?

        K Offline
        K Offline
        keyboard warrior
        wrote on last edited by
        #12

        Chief Master C# wrote:

        WOW! How old are you?

        23

        ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

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        • K keyboard warrior

          So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

          ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

          modified on Monday, July 7, 2008 1:51 PM

          T Offline
          T Offline
          TheGeneral69
          wrote on last edited by
          #13

          the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

          O K 2 Replies Last reply
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          • T TheGeneral69

            the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

            O Offline
            O Offline
            Oakman
            wrote on last edited by
            #14

            TheGeneral69 wrote:

            the internets are a bunch of tubes.

            And if Congress gets its way, it'll have our tubes tied?

            Jon Smith & Wesson: The original point and click interface

            T 1 Reply Last reply
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            • O Oakman

              TheGeneral69 wrote:

              the internets are a bunch of tubes.

              And if Congress gets its way, it'll have our tubes tied?

              Jon Smith & Wesson: The original point and click interface

              T Offline
              T Offline
              TheGeneral69
              wrote on last edited by
              #15

              I don't think the Internets Providers would like what you are saying.

              1 Reply Last reply
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              • T TheGeneral69

                the tube that the websites come through must be blocked, but the tube for games isn't. the internets are a bunch of tubes.

                K Offline
                K Offline
                keyboard warrior
                wrote on last edited by
                #16

                TheGeneral69 wrote:

                the internets are a bunch of tubes.

                dewd...the internet is a dump truck.

                ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

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                • K keyboard warrior

                  So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                  ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                  modified on Monday, July 7, 2008 1:51 PM

                  M Offline
                  M Offline
                  Member 96
                  wrote on last edited by
                  #17

                  Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                  "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                  J K 2 Replies Last reply
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                  • M Member 96

                    Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                    "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                    J Offline
                    J Offline
                    John M Drescher
                    wrote on last edited by
                    #18

                    Most of the time this is caused by a bad dns server on the ISP side but they will never admit that they have a problem on their end. However, I have seen this on my old XP desktop at work. I mean it would randomly not be able to do dns lookups (instant name failure). Restart the dns client and all was well again for a certain period of time (sometimes 30 minutes, sometimes 30 days...)

                    John

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                    • M Member 96

                      Sounds like a nameserver issue or other dns problem since you can play counterstrike it's probably using a direct IP address to connect. Try this in your web browser at home: http://69.10.233.10/[^]


                      "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

                      K Offline
                      K Offline
                      keyboard warrior
                      wrote on last edited by
                      #19

                      John C wrote:

                      Sounds like a nameserver issue or other dns problem

                      i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)

                      ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

                      M 1 Reply Last reply
                      0
                      • M Michael Bookatz

                        Trollslayer wrote:

                        I'm moving to Sky shortly.

                        How is it going for you - I tried to move to them once and had nothing but headaches one broken deadline after another! It was a nightmare!

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #20

                        I have an unfair advantage - we have two dishes with six LNBs and over 120 outputs. It so happens the guy who has done our dish and distribution cabling is also a Sky installer :-D

                        Visit http://www.notreadytogiveup.com/[^] and do something special today.

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                        • K keyboard warrior

                          John C wrote:

                          Sounds like a nameserver issue or other dns problem

                          i have been having connection issues with DNS. so i thought i would mention this "it can take up to three days sir for your DNS to update so why don't you call us back if you are still having issues" - Time Warner Cable i have no idea what it is im going to say and/or do when/if the technician comes here...not sure what to do. :^)

                          ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford

                          M Offline
                          M Offline
                          Member 96
                          wrote on last edited by
                          #21

                          Not being able to connect to *one* new domain's website is a dns updating issue, not being able to connect to *any* domains but being able to connect directly via IP address is a complete dns failure. Either you have a misconfigured DNS server address or their DNS server is down, simple as that if you can connect directly stating only an IP address.


                          "It's so simple to be wise. Just think of something stupid to say and then don't say it." -Sam Levenson

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                          0
                          • K keyboard warrior

                            So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                            ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                            modified on Monday, July 7, 2008 1:51 PM

                            T Offline
                            T Offline
                            Tom Delany
                            wrote on last edited by
                            #22

                            jgasm wrote:

                            "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me

                            You know how those polarized Ethernet cables can be. Hook them up the wrong way and... :doh::rolleyes:

                            WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                            T 1 Reply Last reply
                            0
                            • T Tom Delany

                              jgasm wrote:

                              "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me

                              You know how those polarized Ethernet cables can be. Hook them up the wrong way and... :doh::rolleyes:

                              WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                              T Offline
                              T Offline
                              Tom Delany
                              wrote on last edited by
                              #23

                              We really need a sarcasm emoticon and/or message type.

                              WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated.

                              1 Reply Last reply
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                              • K keyboard warrior

                                So my internet at home is "down". but not really. I can play online games, but web sites do not load. in a tracert i have 75% time out. all ping commands time out. but at least i can play counterstrike i guess with a pretty good ping... so i call my ISP (Time Warner Cable/Road Runner) Suggestions from the Gal on the Phone: "push the standby button...then push it again" - TWC "you want me to turn the stand by mode on and off?" - Me "yes" - TWC "sir let's go ahead and switch the ethernet cord around. take the end in the computer and plug it into the modem and take the end from the modema and plug it in to the computer" - TWC "really?" - Me i started drinking about this point. "sir, is your firewall on? if it is, you might have to turn off your firewall to get to the internet" - TWC conversation ended. :( i called back and eventually got elevated in "request" level and a technician will be out tuesday afternoon.

                                ----------------------------------------------------------- "When I first saw it, I just thought that you really, really enjoyed programming in java." - Leslie Sanford "A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort." --Herm Albright

                                modified on Monday, July 7, 2008 1:51 PM

                                realJSOPR Offline
                                realJSOPR Offline
                                realJSOP
                                wrote on last edited by
                                #24

                                When I was using TWC, I always immediately requested Tier2, and I told them why - "I don't have time to deal with a curry-slurping script-monkey" - usually that was all I had to say to get "elevated".

                                "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                                -----
                                "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

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