Hours of reading fun...
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:omg: I admit I can never work as a customer service representative! They are really patient.
// "In the end it's a little boy expressing himself." Yanni while (I_am_alive)
{
cout<<"I love to do more than just programming.";
}Hamed Mosavi wrote:
I admit I can never work as a customer service representative! They are really patient.
And I admit that I am never a customer. I can't deal with customer service representatives. Marc
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Came across this website with stumble upon Friday night... Ive been reading the stupid things customers do and say since then :) The Customer is NOT Always Right[^]
Harvey Saayman - South Africa Junior Developer .Net, C#, SQL
you.suck = (you.passion != Programming) -
Urgle! I worked in a shop on Saturdays and never had them that bad. :doh:
Visit http://www.notreadytogiveup.com/[^] and do something special today.
I think stories like these are mostly made up.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopes -
I think stories like these are mostly made up.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopesWell at Edinburgh Castle they fire a gun at midday. It is called the Midday Gun. Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
Visit http://www.notreadytogiveup.com/[^] and do something special today.
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Well at Edinburgh Castle they fire a gun at midday. It is called the Midday Gun. Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
Visit http://www.notreadytogiveup.com/[^] and do something special today.
I've heard of someone calling directory listings and asking them what the number of directory listings is... I'll always be amazed by the insanely creative domains of both human ingenuity and stupidity.
"Every time Lotus Notes starts up, somewhere a puppy, a kitten, a lamb, and a baby seal are killed. Lotus Notes is a conspiracy by the forces of Satan to drive us over the brink into madness. The CRC-32 for each file in the installation includes the numbers 666." Gary Wheeler "You're an idiot." John Simmons, THE Outlaw programmer "I realised that all of my best anecdotes started with "So there we were, pissed". Pete O'Hanlon
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Well at Edinburgh Castle they fire a gun at midday. It is called the Midday Gun. Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
Visit http://www.notreadytogiveup.com/[^] and do something special today.
Trollslayer wrote:
Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
:laugh: Some are probably real but I think a lot are made up stories. Of course I have no way of confirming this, but some of the stories are just too bizarre.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopes -
Trollslayer wrote:
Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
:laugh: Some are probably real but I think a lot are made up stories. Of course I have no way of confirming this, but some of the stories are just too bizarre.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopesUnfortunately, here in the United States this is very common. Having worked in tech support and 2 call centers I wouldn't doubt if everyone of these stories were true. It totally boggles the mind how some people get through life with such ignorance. :((
Don't take any wooden nickels.
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Trollslayer wrote:
Every week they get at least one tourist phone up and ask what time the Midday Gun is fired.
:laugh: Some are probably real but I think a lot are made up stories. Of course I have no way of confirming this, but some of the stories are just too bizarre.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopesAnyone who has ever worked in a customer service capacity, either as a waiter, cashier, salesperson, receptionist, or any other job that requires direct contact with customers, can tell you the same thing: Some customers are just plain stupid. Not only are these stories almost certainly real, they just skim the surface. Here's an example. I worked in a steakhouse my freshman year of college. Our best entree was the prime rib, which is roasted in an oven rather than grilled. One night, a lady sent hers back, saying it wasn't 'done'. The manager talked to her, explaining that the meat had been slow-roasted in the oven for quite some time, and was as 'done' as it was going to get. She got irate, and insisted the meat wasn't done, because it "didn't have those lines running across it". We figured out that the was expecting grill marks on a roasted piece of meat. Finally, to satisfy her, we threw her prime rib on the grill for a couple of minutes on each side. We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Software Zen:
delete this;
Fold With Us![^] -
Unfortunately, here in the United States this is very common. Having worked in tech support and 2 call centers I wouldn't doubt if everyone of these stories were true. It totally boggles the mind how some people get through life with such ignorance. :((
Don't take any wooden nickels.
Dirk Higbee wrote:
Having worked in tech support and 2 call centers I wouldn't doubt if everyone of these stories were true.
Maybe I am just too skeptical because I don't trust the things I read on the internet without verification and I have never worked in a call center. From the looks of what you have to put up with I probably never will work in a call center.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopes -
Anyone who has ever worked in a customer service capacity, either as a waiter, cashier, salesperson, receptionist, or any other job that requires direct contact with customers, can tell you the same thing: Some customers are just plain stupid. Not only are these stories almost certainly real, they just skim the surface. Here's an example. I worked in a steakhouse my freshman year of college. Our best entree was the prime rib, which is roasted in an oven rather than grilled. One night, a lady sent hers back, saying it wasn't 'done'. The manager talked to her, explaining that the meat had been slow-roasted in the oven for quite some time, and was as 'done' as it was going to get. She got irate, and insisted the meat wasn't done, because it "didn't have those lines running across it". We figured out that the was expecting grill marks on a roasted piece of meat. Finally, to satisfy her, we threw her prime rib on the grill for a couple of minutes on each side. We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Software Zen:
delete this;
Fold With Us![^]Gary R. Wheeler wrote:
We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
:laugh: I guess I have just been fortunate not to have had to work with the public. I probably wouldn’t be very good at it anyway. :doh:
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopes -
Came across this website with stumble upon Friday night... Ive been reading the stupid things customers do and say since then :) The Customer is NOT Always Right[^]
Harvey Saayman - South Africa Junior Developer .Net, C#, SQL
you.suck = (you.passion != Programming)HarveySaayman wrote:
Ive been reading the stupid things customers do and say since then :)
I always laugh remembering my first assignment here. One of the customers didn't want the cost of a UPS in the back of an 18 wheel van with a supercomputer and 16 rackmount PC's and dozens of monitors (4 dozen if I recall). He said all he really needed was us to display a message on the screen informing the operator that power had been lost and wait so that he would not panic. As I sat there staring in complete dumbfounded shock, the other programmer with much more experience in government work than I jumped out saying it was a great idea and started laying out the plan for a rube goldburg machine triggered by the loss of electricity and eventually dropping a sign with the words "don't panic, the electricity will return momentarily" with a flashlight turning on illuminating the words. Eventually the customer caught on that the loss of electricity severely limited what could be done. He paid for the UPS for his van.
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Came across this website with stumble upon Friday night... Ive been reading the stupid things customers do and say since then :) The Customer is NOT Always Right[^]
Harvey Saayman - South Africa Junior Developer .Net, C#, SQL
you.suck = (you.passion != Programming)The tech support one with the wireless router is good :laugh::laugh::laugh:
"The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon
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I think stories like these are mostly made up.
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopesWork with the public on a regular basis and you'll change your tune.
“If we are all in agreement on the decision - then I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.”-Alfred P. Sloan
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Work with the public on a regular basis and you'll change your tune.
“If we are all in agreement on the decision - then I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.”-Alfred P. Sloan
No thank you. :-D
Simply Elegant Designs JimmyRopes Designs
Think inside the box! ProActive Secure Systems
I'm on-line therefore I am. JimmyRopes -
Anyone who has ever worked in a customer service capacity, either as a waiter, cashier, salesperson, receptionist, or any other job that requires direct contact with customers, can tell you the same thing: Some customers are just plain stupid. Not only are these stories almost certainly real, they just skim the surface. Here's an example. I worked in a steakhouse my freshman year of college. Our best entree was the prime rib, which is roasted in an oven rather than grilled. One night, a lady sent hers back, saying it wasn't 'done'. The manager talked to her, explaining that the meat had been slow-roasted in the oven for quite some time, and was as 'done' as it was going to get. She got irate, and insisted the meat wasn't done, because it "didn't have those lines running across it". We figured out that the was expecting grill marks on a roasted piece of meat. Finally, to satisfy her, we threw her prime rib on the grill for a couple of minutes on each side. We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Software Zen:
delete this;
Fold With Us![^]What a waste. One of my favorite cuts of beef to cook was a standing rib roast. The bonus was that I got most of it to myself since my wife would only eat the end pieces that were browned on the outside. We did have to fight it out over the ribs though, but the succulent perfectly rare hunk of meat in the center was all mine. An added bonus was making my relatives antsy as they watched it sitting out both when I let it come up to room temperature before cooking and when it rested after taking it out of the oven. I grew up eating everything "well done" and above, most of the time the only red was the meat juices that had been squeezed out from over cooking. :sigh: :doh:. Though my mother was pretty good at braising a roast, everything else was leathery and tough. Sometimes people just don't know any better.
This blanket smells like ham
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Anyone who has ever worked in a customer service capacity, either as a waiter, cashier, salesperson, receptionist, or any other job that requires direct contact with customers, can tell you the same thing: Some customers are just plain stupid. Not only are these stories almost certainly real, they just skim the surface. Here's an example. I worked in a steakhouse my freshman year of college. Our best entree was the prime rib, which is roasted in an oven rather than grilled. One night, a lady sent hers back, saying it wasn't 'done'. The manager talked to her, explaining that the meat had been slow-roasted in the oven for quite some time, and was as 'done' as it was going to get. She got irate, and insisted the meat wasn't done, because it "didn't have those lines running across it". We figured out that the was expecting grill marks on a roasted piece of meat. Finally, to satisfy her, we threw her prime rib on the grill for a couple of minutes on each side. We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Software Zen:
delete this;
Fold With Us![^]Gary R. Wheeler wrote:
We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Yummy, not! :laugh: I am glad I stopped working in food services some time ago :-D
"The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon
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Came across this website with stumble upon Friday night... Ive been reading the stupid things customers do and say since then :) The Customer is NOT Always Right[^]
Harvey Saayman - South Africa Junior Developer .Net, C#, SQL
you.suck = (you.passion != Programming)Gold... phones in to support for a code for a copied disc: http://notalwaysright.com/thickheaded-as-thieves/739 :laugh:
"For fifty bucks I'd put my face in their soup and blow." - George Costanza
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Gary R. Wheeler wrote:
We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
Yummy, not! :laugh: I am glad I stopped working in food services some time ago :-D
"The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon
Paul Conrad wrote:
Gary R. Wheeler wrote: We took a $20 cut of meat and turned it into a $2 hunk of charcoal.
My parents were dairy farmers who didn't have a lot of money when they started out. When the cows couldn't produce milk anymore, they were slaughtered, frozen and we ate them. The oldest one that this happened to was Gentle (nearly 29 years old), so you can guage how tender they might have been. When we became a little more successful, we were able to buy Aberdeen Angus steaks. My mother continued to treat the meat in the same manner. First, sear the meat in a frying pan at high temperatures to seal in the juices. Second, pour water over the meat. Third, turn down the flame to a simmer. Fourth, go out and rake a field of hay or (insert other activity taking between 1 and two hours). We had the most wonderful gravy - and string. :laugh:
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Gold... phones in to support for a code for a copied disc: http://notalwaysright.com/thickheaded-as-thieves/739 :laugh:
"For fifty bucks I'd put my face in their soup and blow." - George Costanza
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HarveySaayman wrote:
Ive been reading the stupid things customers do and say since then :)
I always laugh remembering my first assignment here. One of the customers didn't want the cost of a UPS in the back of an 18 wheel van with a supercomputer and 16 rackmount PC's and dozens of monitors (4 dozen if I recall). He said all he really needed was us to display a message on the screen informing the operator that power had been lost and wait so that he would not panic. As I sat there staring in complete dumbfounded shock, the other programmer with much more experience in government work than I jumped out saying it was a great idea and started laying out the plan for a rube goldburg machine triggered by the loss of electricity and eventually dropping a sign with the words "don't panic, the electricity will return momentarily" with a flashlight turning on illuminating the words. Eventually the customer caught on that the loss of electricity severely limited what could be done. He paid for the UPS for his van.
That's hilarious. You gave me a mental image of Groucho Marx's, "Say the secret woid and win $50", with a duck dropping out of the ceiling with the "Don't Panic" sign attached and a flashlight, already switched on. Thanks! :laugh:
Someone's gotta be the last to know, but why is it always me?