Word templates for ITIL?

[Lost User]

Your post got a five, I couldn't resist :laugh: Seriously, I'm looking for some templates for the "IT Infrastructure Library". Will it help if I promise to dedicate an article to it?

[Graham Shanks]

I don't know how you can claim to be an MVP without knowing this :) The rest of us mere mortals are clueless too, but that's our normal state.

Graham Librarians rule, Ook!

[Rajesh R Subramanian]

He claims to be an MVP? Missed the morning dose of coffee?

Many are stubborn in pursuit of the path they have chosen, few in pursuit of the goal - Friedrich Nietzsche .·´¯`·->Rajesh<-·´¯`·. [Microsoft MVP - Visual C++]

[R Giskard Reventlov]

From Google: ITIL[^]. Did you know about Google? It's this really spiffy new-fangled search doodad on the world-wide-wait... :-)

me, me, me

[Lost User]

So, we know what Google is and what ITIL is.. Someone seen some usefull templates? -edit- Price: £85.00 (£99.88 inc. VAT) For an ebook, which is probably just a container for some buzz-words? :wtf:

[leppie]

Graham Shanks wrote:

I don't know how you can claim to be an MVP without knowing this

1. Who is claiming this? 2. And who gives a shit about ITIL? I for one wont be bothered by enterprise hype and BS.

xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))

[leppie]

In fact I am now going to be making up my own useless specifications, and sell them to idiots not bothering to check what it's all about.

xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))

[Lost User]

2. The Topic Starter. Remember me? :sigh:

[Lost User]

Frustration. Shared. When you're done, make some specs for HTML.

[Graham Shanks]

1. Well, it says Codeproject MVP for you on the Who's Who 2. Totally agree Just put it down as an attempt at humour that totally failed

Graham Librarians rule, Ook!

[Rajesh R Subramanian]

leppie wrote:

enterprise hype

Enterprise hype? Hmm... Talking about shitty words, it looks like we've started using them. Man, I can't stand the the way the marketing maniacs mispresent the word "enterprise" (and just about any other word for that matter) to the public. X| :~ I am just thinking of Integrated Systems Hyper Infrastructure Technology. The enterprise one. :sigh:

Many are stubborn in pursuit of the path they have chosen, few in pursuit of the goal - Friedrich Nietzsche .·´¯`·->Rajesh<-·´¯`·. [Microsoft MVP - Visual C++]

[Graham Shanks]

Rajesh R Subramanian wrote:

Missed the morning dose of coffee?

Nope, just made the 5th of the day (it's mid afternoon here). You'd hear if I'd missed my morning coffee :-)

Graham Librarians rule, Ook!

[Rajesh R Subramanian]

Graham Shanks wrote:

You'd hear if I'd missed my morning coffee

That's gotta be real loud then. :-D

Many are stubborn in pursuit of the path they have chosen, few in pursuit of the goal - Friedrich Nietzsche .·´¯`·->Rajesh<-·´¯`·. [Microsoft MVP - Visual C++]

[leppie]

I am not saying they are good or bad, it just there are too many of them. If you want to adhere to a specification, at least choose one that everyone knows, like ISO or ECMA.

xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))

[leppie]

Graham Shanks wrote:

Well, it says Codeproject MVP for you on the Who's Who

I was one! But I have been rather active the last year, so I hope I can be redecorated for the following year :)

Graham Shanks wrote:

Just put it down as an attempt at humour that totally failed

NP :)

xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))

[StevenWalsh]

ITIL is a way for large corporations to keep MBA's in business.

Einstein argued that there must be simplified explanations of nature, because God is not capricious or arbitrary. No such faith comforts the software engineer. -Fred Brooks

[Peter Mulholland]

I've scanned the home page, about page and FAQ and I still don't know what the initials IL are for. There's alot of mention of ITSM, but no explaination that I saw for the IL bit. Anyone know what that's about (without going to any actual trouble to find out, cause i'm not really that bothered)?

Pete

[leppie]

Something about an Infrastructure Library, some crazy stuff! :zzz:

xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))

[Mark_Wallace]

I don't know if there would be such a thing as "ITIL-compatible templates" -- a bit chalk & cheese, no? Do you mean forms, with checklists, tables, etc? If so, it will all be very company and product specific. The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy, and working out individual responsibilities. Then you can start making forms that precisely meet the needs of each person/product/whatever.

[Lost User]

Mark Wallace wrote:

Do you mean forms, with checklists, tables, etc?

Yup :)

Mark Wallace wrote:

The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy

We don't need to make 'ITIL compliancy'. It would be comparable with 'reading other people's source code'.

Mark Wallace wrote:

Then you can start making forms that precisely meet the needs of each person/product/whatever

Too expensive. I'm not looking for a custom-tailored solution, just something of the shelf.