Word templates for ITIL?
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Rajesh R Subramanian wrote:
Missed the morning dose of coffee?
Nope, just made the 5th of the day (it's mid afternoon here). You'd hear if I'd missed my morning coffee :-)
Graham Librarians rule, Ook!
Graham Shanks wrote:
You'd hear if I'd missed my morning coffee
That's gotta be real loud then. :-D
Many are stubborn in pursuit of the path they have chosen, few in pursuit of the goal - Friedrich Nietzsche .·´¯`·->Rajesh<-·´¯`·. [Microsoft MVP - Visual C++]
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I am not saying they are good or bad, it just there are too many of them. If you want to adhere to a specification, at least choose one that everyone knows, like ISO or ECMA.
xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x)) -
WTF is ITIL?
xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x))ITIL is a way for large corporations to keep MBA's in business.
Einstein argued that there must be simplified explanations of nature, because God is not capricious or arbitrary. No such faith comforts the software engineer. -Fred Brooks
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1. Well, it says Codeproject MVP for you on the Who's Who 2. Totally agree Just put it down as an attempt at humour that totally failed
Graham Librarians rule, Ook!
Graham Shanks wrote:
Well, it says Codeproject MVP for you on the Who's Who
I was one! But I have been rather active the last year, so I hope I can be redecorated for the following year :)
Graham Shanks wrote:
Just put it down as an attempt at humour that totally failed
NP :)
xacc.ide - now with TabsToSpaces support
IronScheme - 1.0 alpha 4a out now (29 May 2008)
((lambda (x) `((lambda (x) ,x) ',x)) '`((lambda (x) ,x) ',x)) -
I've scanned the home page, about page and FAQ and I still don't know what the initials IL are for. There's alot of mention of ITSM, but no explaination that I saw for the IL bit. Anyone know what that's about (without going to any actual trouble to find out, cause i'm not really that bothered)?
Pete
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I've scanned the home page, about page and FAQ and I still don't know what the initials IL are for. There's alot of mention of ITSM, but no explaination that I saw for the IL bit. Anyone know what that's about (without going to any actual trouble to find out, cause i'm not really that bothered)?
Pete
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I'm looking for some Microsoft Word-templates, to get me started for ITIL. Anyone here who wants to share some resources? The sites I found are mere placeholders for Google-ads and/or book-publishers :(
I don't know if there would be such a thing as "ITIL-compatible templates" -- a bit chalk & cheese, no? Do you mean forms, with checklists, tables, etc? If so, it will all be very company and product specific. The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy, and working out individual responsibilities. Then you can start making forms that precisely meet the needs of each person/product/whatever.
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I don't know if there would be such a thing as "ITIL-compatible templates" -- a bit chalk & cheese, no? Do you mean forms, with checklists, tables, etc? If so, it will all be very company and product specific. The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy, and working out individual responsibilities. Then you can start making forms that precisely meet the needs of each person/product/whatever.
Mark Wallace wrote:
Do you mean forms, with checklists, tables, etc?
Yup :)
Mark Wallace wrote:
The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy
We don't need to make 'ITIL compliancy'. It would be comparable with 'reading other people's source code'.
Mark Wallace wrote:
Then you can start making forms that precisely meet the needs of each person/product/whatever
Too expensive. I'm not looking for a custom-tailored solution, just something of the shelf.
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Mark Wallace wrote:
Do you mean forms, with checklists, tables, etc?
Yup :)
Mark Wallace wrote:
The best place to start would likely be by listing what your company/department/section needs to make ITIL compliancy
We don't need to make 'ITIL compliancy'. It would be comparable with 'reading other people's source code'.
Mark Wallace wrote:
Then you can start making forms that precisely meet the needs of each person/product/whatever
Too expensive. I'm not looking for a custom-tailored solution, just something of the shelf.
You could try out the starter pack on the PM ITIL WiKi: http://wiki.en.it-processmaps.com/index.php/ITIL-Checklists[^] I'd recommend a lot of tailoring, though, or you'll end up being stuck with a lot of frequently repeated, unnecessary form-filling. Hmm. That last sounds like a pretty good description of ITIL.
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You could try out the starter pack on the PM ITIL WiKi: http://wiki.en.it-processmaps.com/index.php/ITIL-Checklists[^] I'd recommend a lot of tailoring, though, or you'll end up being stuck with a lot of frequently repeated, unnecessary form-filling. Hmm. That last sounds like a pretty good description of ITIL.