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  3. Want to know why circuit city can't afford to keep its stores open?

Want to know why circuit city can't afford to keep its stores open?

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  • L leckey 0

    I can't tell you the number of times that Hubby or I have had to inform customers or correct Best Buy sales people about HD TV's, Blu Ray, etc.

    Blog link to be reinstated at a later date.

    R Offline
    R Offline
    realJSOP
    wrote on last edited by
    #21

    I don't correct them, I just start out by insulting them with "You're a retard". I've found that once you've established their less-than-zero level of intellect, you can take advantage of that uncomfortable silence generated by their inability to respond with a viable comeback, and you can guide the other customer in the right direction. Of course, you have to give a shit about the other customer first, and I only care if she has - well - "a visibly nice personality".

    "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
    -----
    "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

    1 Reply Last reply
    0
    • D Dalek Dave

      On a similar vein, I just renewed my car insurance. My "current" provider quoted me £576 for a Fully Comp policy, I searched and got a better policy for £357. Reason so cheap? Well it has to do with the fact that I had a Drink Driving conviction 6 years ago. The first company counts that whilst it shows on your license, 10 years, whereas the second company only counts it for five years. £219 pounds saving is not to be sniffed at! Needless to say I went with the cheaper one, that is why so many insurers are not making a profit and are losing staff.

      ------------------------------------ We hang the petty thieves and appoint the great ones to public office. - Aesop

      R Offline
      R Offline
      realJSOP
      wrote on last edited by
      #22

      Dalek Dave wrote:

      Well it has to do with the fact that I had a Drink Driving conviction 6 years ago. The first company counts that whilst it shows on your license, 10 years, whereas the second company only counts it for five years.

      I think it should count forever. Until you've had at least one friend killed by a drunk driver, you won't understand that sentiment.

      "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
      -----
      "...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

      1 Reply Last reply
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      • D David Crow

        Rama Krishna Vavilala wrote:

        I almost always buy electronics online for the simple reason that...I do save 7% on sales tax...

        Don't let the IRS found out about this.

        "Love people and use things, not love things and use people." - Unknown

        "The brick walls are there for a reason...to stop the people who don't want it badly enough." - Randy Pausch

        R Offline
        R Offline
        Rama Krishna Vavilala
        wrote on last edited by
        #23

        I am sure they know.:) Seriously, if you buy expensive things like a laptop for example. The tax runs into $100-200. Buying it online is beneficial straight away. Of course, the trick is to find a company which does not have any business presence in your state.

        Proud to be a CPHog user

        D 1 Reply Last reply
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        • H Henry Minute

          Trollslayer wrote:

          If you're in Bristol

          Do you mean to tell me that people actually live in Bristol?

          Henry Minute If you open a can of worms, any valid solution *MUST* involve a larger can!

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #24

          It seems a reasonable thing to do here.

          Visit http://www.notreadytogiveup.com/[^] and do something special today.

          H 1 Reply Last reply
          0
          • L Lost User

            It seems a reasonable thing to do here.

            Visit http://www.notreadytogiveup.com/[^] and do something special today.

            H Offline
            H Offline
            Henry Minute
            wrote on last edited by
            #25

            Yeah, sorry about that, spent a fortnight there one thursday whilst on business trip. Can't remember name of hotel but it was quite near the BRI. Like most places, I suspect there are lots of things to do and nice places to visit etc., once you get to know it.

            Henry Minute If you open a can of worms, any valid solution *MUST* involve a larger can!

            L 1 Reply Last reply
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            • H Henry Minute

              Yeah, sorry about that, spent a fortnight there one thursday whilst on business trip. Can't remember name of hotel but it was quite near the BRI. Like most places, I suspect there are lots of things to do and nice places to visit etc., once you get to know it.

              Henry Minute If you open a can of worms, any valid solution *MUST* involve a larger can!

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #26

              That would do it! If you're back there is a pub called the Hatchet which is great to chill out, St. Nicholas indoor market has some great shops (even a South African food shop!). Just a shame the local rock venue got turned into a lap dancing club :((

              Visit http://www.notreadytogiveup.com/[^] and do something special today.

              R 1 Reply Last reply
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              • E Ennis Ray Lynch Jr

                I saw a commercial from circuit city advertising all digital cameras 20% off for three days only. Curious, I decided to go have a look. The Canon 50D Kit was $1,599 and is now $1,538 ... doesn't seem like 20% off to me. For comparison the non-sale price on new egg is: $1399. Let's step down to the 40D kit, was $1,299 and is now $1,235. The new egg price: $1,079. What is my point? Well had they actually marked the camera's down they would have been competitive with online prices; instead they pulled one of those retail store frauds that is so prevalent that it just ticks people off. In fact, while in the store waiting to ask the clerk why his camera's were not marked off as advertised I listened to him fail to explain the difference between ef and ef-s mounts to an interested consumer. Since I am not purchasing the camera either online or IRL since I cannot afford it I think I am a neutral enough party to complain about the whole ordeal. Deceptive Advertising, Non-Competitive pricing, and Staff that is less knowledgeable than a simple Google search. I don't have to add Circuit City to my boycott list because they are closing there doors on their own. I just thought I would post my complete lack of sympathy for them ... and the late Comp Usa who did the same thing.

                Need software developed? Offering C# development all over the United States, ERL GLOBAL, Inc is the only call you will have to make.
                Happiness in intelligent people is the rarest thing I know. -- Ernest Hemingway
                Most of this sig is for Google, not ego.

                J Offline
                J Offline
                John M Drescher
                wrote on last edited by
                #27

                Ennis Ray Lynch, Jr. wrote:

                why his camera's were not marked off as advertised

                Just wondering, did you get an explanation?

                John

                P 1 Reply Last reply
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                • J John M Drescher

                  Ennis Ray Lynch, Jr. wrote:

                  why his camera's were not marked off as advertised

                  Just wondering, did you get an explanation?

                  John

                  P Offline
                  P Offline
                  Patrick Etc
                  wrote on last edited by
                  #28

                  John M. Drescher wrote:

                  Just wondering, did you get an explanation?

                  But we know the answer - because Circuit City/Best Buy/etc. rely on the uninformed consumer by overpricing everything by 20-30% and then having "Sales" whose prices are at or near their regular price. An apparently very successful technique is to TELL people the item is marked off, but to not actually mark it off. All people need is to THINK they're getting a good deal, not actually get one. As John noted this is called sale fraud and is very common in the US. I don't know about other countries.

                  J 1 Reply Last reply
                  0
                  • E Ennis Ray Lynch Jr

                    I saw a commercial from circuit city advertising all digital cameras 20% off for three days only. Curious, I decided to go have a look. The Canon 50D Kit was $1,599 and is now $1,538 ... doesn't seem like 20% off to me. For comparison the non-sale price on new egg is: $1399. Let's step down to the 40D kit, was $1,299 and is now $1,235. The new egg price: $1,079. What is my point? Well had they actually marked the camera's down they would have been competitive with online prices; instead they pulled one of those retail store frauds that is so prevalent that it just ticks people off. In fact, while in the store waiting to ask the clerk why his camera's were not marked off as advertised I listened to him fail to explain the difference between ef and ef-s mounts to an interested consumer. Since I am not purchasing the camera either online or IRL since I cannot afford it I think I am a neutral enough party to complain about the whole ordeal. Deceptive Advertising, Non-Competitive pricing, and Staff that is less knowledgeable than a simple Google search. I don't have to add Circuit City to my boycott list because they are closing there doors on their own. I just thought I would post my complete lack of sympathy for them ... and the late Comp Usa who did the same thing.

                    Need software developed? Offering C# development all over the United States, ERL GLOBAL, Inc is the only call you will have to make.
                    Happiness in intelligent people is the rarest thing I know. -- Ernest Hemingway
                    Most of this sig is for Google, not ego.

                    N Offline
                    N Offline
                    Nish Nishant
                    wrote on last edited by
                    #29

                    Even Costco prices for electronic items is way higher than the online prices. So to me it's a surprise that stores like Circuit City lasted as long as they did. Though when you buy online, there's the delay in waiting for it to be shipped + if there's an issue, exchanges/returns are always a little more complicated. But the price difference is well worth the extra wait.

                    Regards, Nish


                    Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                    My latest book : C++/CLI in Action / Amazon.com link

                    J 1 Reply Last reply
                    0
                    • P Patrick Etc

                      John M. Drescher wrote:

                      Just wondering, did you get an explanation?

                      But we know the answer - because Circuit City/Best Buy/etc. rely on the uninformed consumer by overpricing everything by 20-30% and then having "Sales" whose prices are at or near their regular price. An apparently very successful technique is to TELL people the item is marked off, but to not actually mark it off. All people need is to THINK they're getting a good deal, not actually get one. As John noted this is called sale fraud and is very common in the US. I don't know about other countries.

                      J Offline
                      J Offline
                      John M Drescher
                      wrote on last edited by
                      #30

                      Patrick Etc. wrote:

                      But we know the answer - because Circuit City/Best Buy/etc. rely on the uninformed consumer

                      Exactly. I assumed that the night or possibly week before they raised the price just so that they could lower it and call it a sale. However when they are caught at that I really like to see them try to explain the reasoning.

                      John

                      1 Reply Last reply
                      0
                      • L Lost User

                        That would do it! If you're back there is a pub called the Hatchet which is great to chill out, St. Nicholas indoor market has some great shops (even a South African food shop!). Just a shame the local rock venue got turned into a lap dancing club :((

                        Visit http://www.notreadytogiveup.com/[^] and do something special today.

                        R Offline
                        R Offline
                        Roger Wright
                        wrote on last edited by
                        #31

                        Trollslayer wrote:

                        the local rock venue got turned into a lap dancing club

                        Well, if you ever need a second job, it's nice to have a fallback. ;)

                        "A Journey of a Thousand Rest Stops Begins with a Single Movement"

                        I 1 Reply Last reply
                        0
                        • N Nish Nishant

                          Even Costco prices for electronic items is way higher than the online prices. So to me it's a surprise that stores like Circuit City lasted as long as they did. Though when you buy online, there's the delay in waiting for it to be shipped + if there's an issue, exchanges/returns are always a little more complicated. But the price difference is well worth the extra wait.

                          Regards, Nish


                          Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                          My latest book : C++/CLI in Action / Amazon.com link

                          J Offline
                          J Offline
                          John M Drescher
                          wrote on last edited by
                          #32

                          Nishant Sivakumar wrote:

                          So to me it's a surprise that stores like Circuit City lasted as long as they did.

                          What about items that shipping is not that easy or cheap? I mean I will probably not buy a large HD tv or a monitor online because if it was doa (or had bad pixels) it would cost an arm and a leg to send back to the online store and in most cases the customer pays the return shipping online.

                          John

                          N 1 Reply Last reply
                          0
                          • J John M Drescher

                            Nishant Sivakumar wrote:

                            So to me it's a surprise that stores like Circuit City lasted as long as they did.

                            What about items that shipping is not that easy or cheap? I mean I will probably not buy a large HD tv or a monitor online because if it was doa (or had bad pixels) it would cost an arm and a leg to send back to the online store and in most cases the customer pays the return shipping online.

                            John

                            N Offline
                            N Offline
                            Nish Nishant
                            wrote on last edited by
                            #33

                            John M. Drescher wrote:

                            What about items that shipping is not that easy or cheap? I mean I will probably not buy a large HD tv or a monitor online because if it was doa (or had bad pixels) it would cost an arm and a leg to send back to the online store and in most cases the customer pays the return shipping online.

                            I think the better online stores will send you a prepaid return shipping label. Though yeah, for a TV I'd probably not buy anything online either. But I have bought a monitor online.

                            Regards, Nish


                            Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                            My latest book : C++/CLI in Action / Amazon.com link

                            1 Reply Last reply
                            0
                            • R Roger Wright

                              Trollslayer wrote:

                              the local rock venue got turned into a lap dancing club

                              Well, if you ever need a second job, it's nice to have a fallback. ;)

                              "A Journey of a Thousand Rest Stops Begins with a Single Movement"

                              I Offline
                              I Offline
                              Iain Clarke Warrior Programmer
                              wrote on last edited by
                              #34

                              I think they might have problems with her claws embedded in customers... Iain.

                              R 1 Reply Last reply
                              0
                              • I Iain Clarke Warrior Programmer

                                I think they might have problems with her claws embedded in customers... Iain.

                                R Offline
                                R Offline
                                Roger Wright
                                wrote on last edited by
                                #35

                                :laugh: :laugh:

                                "A Journey of a Thousand Rest Stops Begins with a Single Movement"

                                1 Reply Last reply
                                0
                                • R Rama Krishna Vavilala

                                  I am sure they know.:) Seriously, if you buy expensive things like a laptop for example. The tax runs into $100-200. Buying it online is beneficial straight away. Of course, the trick is to find a company which does not have any business presence in your state.

                                  Proud to be a CPHog user

                                  D Offline
                                  D Offline
                                  David Crow
                                  wrote on last edited by
                                  #36

                                  Rama Krishna Vavilala wrote:

                                  Of course, the trick is to find a company which does not have any business presence in your state.

                                  How is that a trick? That just means the company is not collecting tax for you; you are still required to pay (use) tax in April.

                                  "Love people and use things, not love things and use people." - Unknown

                                  "The brick walls are there for a reason...to stop the people who don't want it badly enough." - Randy Pausch

                                  1 Reply Last reply
                                  0
                                  • D Dalek Dave

                                    On a similar vein, I just renewed my car insurance. My "current" provider quoted me £576 for a Fully Comp policy, I searched and got a better policy for £357. Reason so cheap? Well it has to do with the fact that I had a Drink Driving conviction 6 years ago. The first company counts that whilst it shows on your license, 10 years, whereas the second company only counts it for five years. £219 pounds saving is not to be sniffed at! Needless to say I went with the cheaper one, that is why so many insurers are not making a profit and are losing staff.

                                    ------------------------------------ We hang the petty thieves and appoint the great ones to public office. - Aesop

                                    D Offline
                                    D Offline
                                    David Crow
                                    wrote on last edited by
                                    #37

                                    Dalek Dave wrote:

                                    £219 pounds saving is not to be sniffed at!

                                    But how much hassle will you have to endure when/if you make a claim? It's no secret that insurance companies can offer lower rates by sacrificing customer service.

                                    "Love people and use things, not love things and use people." - Unknown

                                    "The brick walls are there for a reason...to stop the people who don't want it badly enough." - Randy Pausch

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