How to create an online help site?

[Zuoliu Ding]

I want to create an online help site for a small software product. Could you please give some suggestions? Which one is better: - Traditional MS Help workshop to compile help (.chm) file? - Using ASP.NET Master/Content pages with Navigation Controls? - Or is there any Ajax or other toolkit recommended for this purpose? Thanks a lot!

[NetDave]

If you use Html Help Workshop, you can create both a CHM file to bundle with your product and also an online HTML version for your web site.

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[Johpoke]

You want help to create an online help site? Isn't that kind of an instant failure? :P But IMHO .chm files are quite nice, but something ASP.NET might be more universal and easy to manage and use.

//Johannes

[realJSOP]

I've already got one started - you can use it as a template: Help[^]

"Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
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"...the staggering layers of obscenity in your statement make it a work of art on so many levels." - Jason Jystad, 10/26/2001

[thrakazog]

You might also consider making a few video clips that show how to use and manage the software. I've seen several companies do this and put the video's on youtube so they don't swamp company servers.