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  3. Stupid Router!!!

Stupid Router!!!

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  • P Paul Unsworth

    Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

    oooo, the Jedi's will feel this one....

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    D Offline
    daniilzol
    wrote on last edited by
    #19

    I assume you got router connected to cable modem with all your computers hooked up to the router. If so first thing you do is to determine if that's your WAN port on the router misbehaving or if that's your cable modem. Try different router first, see if that works. If it does, your old router's WAN port was the problem. If it doesn't you could hook up your PC directly to the cable modem and test it that way, but then unless you have software firewall installed on your PC you'd be opening your PC to everybody (your PC would be assigned public IP and you won't have NAT protection from the router). Your choice. Most of the times the router is fine, and it's the cable/isp that's the problem though. If that's the case you got three possible problems: 1. Faulty cable modem 2. Faulty coax cables or connectors 3. You got crappy signal for whatever reason You can ask your ISP to replace your cable modem if you're renting (or buy new one if you own). Some cable modems also have service web page that you can access if you connect directly to the cable modem. Normally that page will tell you signal strength and other technical parameters. For specifics check out google or dslreports.com for your particular model. And of course you can call your ISP and ask them to check out your signal from their end. I've struggled with faulty cables/connectors a lot when I switched from ADSL to cable. The first tech put in some crappy thin cable which got cut, no idea how, there was zero yard work done around the house. The cable worked fine, but I was losing connection more and more often until one day it just didn't come back up. The second tech sent in to fix the problem put in a nice gauge cable, but did a crappy job with connectors. A month later I started getting connection problems again until one day the internet was dead. Third tech came, determined that it was a bad connector going into the house, reterminated wire and put everything back in. It's been 2 or 3 months since then and I only had one connection reset. So far so good, but I'll keep my fingers crossed just in case. Good luck. Dealing with ISP is always frustrating.

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    • P Paul Unsworth

      Haha, I hope you got expenses... ;P Thankfully I've already checked cables etc. Even used new ones. Still the same. The most annoying thing about it is I'm trying to start a business with some guys I used to work with, and they store projects etc on my servers at home. With this router, the poor sods can't VPN over. Most frustrating...

      oooo, the Jedi's will feel this one....

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      Storm blade
      wrote on last edited by
      #20

      How old is your cable modem? My nephews had an old one from VM that had the symptoms you are describing, called them and they replaced it, connection is fine now.

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      • P Paul Unsworth

        Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

        oooo, the Jedi's will feel this one....

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        Joan M
        wrote on last edited by
        #21

        No idea, but there are programs like JDownloader (I think it was named that way) that disconnect the router from time to time to get new IP addresses...

        [www.tamelectromecanica.com][www.tam.cat]

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        • S Storm blade

          How old is your cable modem? My nephews had an old one from VM that had the symptoms you are describing, called them and they replaced it, connection is fine now.

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          Paul Unsworth
          wrote on last edited by
          #22

          The modem is only about 7 or 8 months old, although it may still be the modem. I think I may have a spare in the basement that I could try out. Thanks :-D

          oooo, the Jedi's will feel this one....

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          • P Paul Unsworth

            Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

            oooo, the Jedi's will feel this one....

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            E Offline
            Ennis Ray Lynch Jr
            wrote on last edited by
            #23

            User Error.

            Need custom software developed? I do custom programming based primarily on MS tools with an emphasis on C# development and consulting. A man said to the universe: "Sir I exist!" "However," replied the universe, "The fact has not created in me A sense of obligation." --Stephen Crane

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            • P Paul Unsworth

              It is wireless, but I'm getting the same problem with wired machines. Communication between the machines on my network is ok. It's just the WAN. :(

              oooo, the Jedi's will feel this one....

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              gartnerj
              wrote on last edited by
              #24

              Even if a wired computer only, it could still be a cordless phone. I had an old cordless that when it rang, the entire internet connection would disconnect, even if I wasn't using anything via the wireless ports. It was intermittent, and only started happening some 1.5-2 years AFTER I got the thing, so.... The phone was pretty far away also -- I solved it by getting a new 1.9ghz cordless set.

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              • G gartnerj

                Even if a wired computer only, it could still be a cordless phone. I had an old cordless that when it rang, the entire internet connection would disconnect, even if I wasn't using anything via the wireless ports. It was intermittent, and only started happening some 1.5-2 years AFTER I got the thing, so.... The phone was pretty far away also -- I solved it by getting a new 1.9ghz cordless set.

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                adudley256
                wrote on last edited by
                #25

                The sad thing is, it could be the next door neighbour’s dodgy phone, and you have to deal with it.

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                • R realJSOP

                  If that's the case, call your cable provider.

                  .45 ACP - because shooting twice is just silly
                  -----
                  "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass..." - Dale Earnhardt, 1997
                  -----
                  "The staggering layers of obscenity in your statement make it a work of art on so many levels." - J. Jystad, 2001

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                  sabcov
                  wrote on last edited by
                  #26

                  My understanding is that if you don't have a static IP address, then I believe the router looses its' WAN connection when the provider changes the IP address on you.

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                  • T The Real Geek

                    I have been having a similar problem with cable (virgin) in south england on and off for a few weeks now. Reseting the modem solves it, as does reseting the firewall. Keep meaning to 'phone them but not had time yet.

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                    Caslen
                    wrote on last edited by
                    #27

                    I have Virgin too (ADSL) the wireless is fine around the house but the internet kept dropping out. I eventually figured out that this only happened if the LAN port was enabled (which I use to connect at work). If I disable the LAN connection in Control Panel I get a perfect (but not that fast) internet connection. Not quite sure why it's happening though...

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                    • P Paul Unsworth

                      The modem is only about 7 or 8 months old, although it may still be the modem. I think I may have a spare in the basement that I could try out. Thanks :-D

                      oooo, the Jedi's will feel this one....

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                      J Offline
                      Johnno74
                      wrote on last edited by
                      #28

                      I don't know anything about your setup, but here at home I've got a DSL modem running in "bridged" mode (it doesn't have its own ip address) and a linksys WRT54G plugged into that and using pppoe to establish the DSL connection over the modem. One day I started getting connection dropouts, and I had to reboot the modem or go into the router's management webpages and press "connect" to get things back. The PPPoE settings in the router were set to automatically reconnect if the link went down but for whatever reason it never did. I put tomato (3rd party open source firmware) on the router and had no more problems - if the connection drops then the router picks that up and reconnects straight away. Tomato has lots of other good stuff too BTW, I highly reccommend it if your router is compatible.

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                      • J Johnno74

                        I don't know anything about your setup, but here at home I've got a DSL modem running in "bridged" mode (it doesn't have its own ip address) and a linksys WRT54G plugged into that and using pppoe to establish the DSL connection over the modem. One day I started getting connection dropouts, and I had to reboot the modem or go into the router's management webpages and press "connect" to get things back. The PPPoE settings in the router were set to automatically reconnect if the link went down but for whatever reason it never did. I put tomato (3rd party open source firmware) on the router and had no more problems - if the connection drops then the router picks that up and reconnects straight away. Tomato has lots of other good stuff too BTW, I highly reccommend it if your router is compatible.

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                        Paul Unsworth
                        wrote on last edited by
                        #29

                        I may give tomato a try. :) Does it allow VPN pass through? Thanks :-D

                        oooo, the Jedi's will feel this one....

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                        • P Paul Unsworth

                          I may give tomato a try. :) Does it allow VPN pass through? Thanks :-D

                          oooo, the Jedi's will feel this one....

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                          J Offline
                          Johnno74
                          wrote on last edited by
                          #30

                          Yep, it does. One other VERY handy feature is a SSH daemon. Enable that and then from your work or other computer you can create a SSH tunnel using putty which gives you an encrypted link back into your home network. Also, you can use putty as a socks proxy, you set it up and then tell your browser to use a proxy server on localhost:8080 or whatever, so then you enter www.codeproject.com in your browser and your browser connects to putty on that port which encrypts enverything and sends it over the tunnel to your router, and your router unencrypts is and connects to codeproject.com... So basically if you have a filter or an insecure connection everything is going over the encrypted connetion to your home router, and thats all anything in the middle can see. You can even tell putty to connect to your home machine via your normal proxy server, if you don't have a direct connection to the net. It can get a bit complicated to get your head around but its very cool and means if you are somewhere that has the most tightly controlled net connection you can use that to route everything through your home connection and basically get full internet access. Tomato also does very good QOS stuff and bandwidth monitoring. Thats its main strong point.

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                          • J Johnno74

                            Yep, it does. One other VERY handy feature is a SSH daemon. Enable that and then from your work or other computer you can create a SSH tunnel using putty which gives you an encrypted link back into your home network. Also, you can use putty as a socks proxy, you set it up and then tell your browser to use a proxy server on localhost:8080 or whatever, so then you enter www.codeproject.com in your browser and your browser connects to putty on that port which encrypts enverything and sends it over the tunnel to your router, and your router unencrypts is and connects to codeproject.com... So basically if you have a filter or an insecure connection everything is going over the encrypted connetion to your home router, and thats all anything in the middle can see. You can even tell putty to connect to your home machine via your normal proxy server, if you don't have a direct connection to the net. It can get a bit complicated to get your head around but its very cool and means if you are somewhere that has the most tightly controlled net connection you can use that to route everything through your home connection and basically get full internet access. Tomato also does very good QOS stuff and bandwidth monitoring. Thats its main strong point.

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                            Paul Unsworth
                            wrote on last edited by
                            #31

                            Cool. So I could use that rather than VPN through the router to a VPN machine? That would be very cool as it would free up a machine that I could reallocate to another use. (although that machine is ancient... 400mhz processor, 128mb ram... I'm sure I'll find a use for it :confused:)

                            oooo, the Jedi's will feel this one....

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                            • P Paul Unsworth

                              Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                              oooo, the Jedi's will feel this one....

                              P Offline
                              P Offline
                              piba001
                              wrote on last edited by
                              #32

                              I went through the same thing a few months ago. It was driving me nuts. I even replaced all the cables. I got so fed up, that, as a last resort, I replaced all the connectors on those cables. Problem solved. It seems that, even if you purchase (purportedly) good cables, the connectors may be bad (or, more likely, not connected properly to the coax cable).

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                              • P Paul Unsworth

                                Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                oooo, the Jedi's will feel this one....

                                S Offline
                                S Offline
                                Stephane_Roy
                                wrote on last edited by
                                #33

                                I had to reflash mine, I believe it's a Linksys WRT160N (I can double check tonight once I back home). Now, it's working properly. I don't remember the version but I guess if you have the same router then I suggest you reflash with the latest firmware version. Many people had this problem and reflashing resolved it. http://www.linksysbycisco.com/US/en/support/WRT160N/download Common sense is not so common. Voltaire

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                                • P Paul Unsworth

                                  Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                  oooo, the Jedi's will feel this one....

                                  M Offline
                                  M Offline
                                  Matthew Edmondson
                                  wrote on last edited by
                                  #34

                                  I had this problem, its not a speedtouch is it? It turned out the time on the router was an hour out, and the MS time server wasn't responding. So I found another time server, the router collected the correct time, and its never happened since.....

                                  1 Reply Last reply
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                                  • P Paul Unsworth

                                    Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                    oooo, the Jedi's will feel this one....

                                    I Offline
                                    I Offline
                                    ian dennis 0
                                    wrote on last edited by
                                    #35

                                    Last summer, I started getting the same problem with my home network. I was never sure whether it was the cable modem or router, so I contacted my cable provider who came out, couldn't find anything wrong but replaced the modem "just in case". A week went by but then the problem started up again. The router was old, so I bought a new one and installed it. A week went by, but then the problem came back. I replaced the cable between the modem and the router. A week went by, but then ... I then took my laptop chill mat, hooked it up to a USB hub off my desktop, and placed my cable modem and router on it. Since then, I've not had any more problems. My modem and router are on a shelf in a bookcase next to my desk, and they were overheating!

                                    1 Reply Last reply
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                                    • P Paul Unsworth

                                      Does anybody know what could cause a router to keep losing it's internet connection? I'm having to restart the stupid thing about 3 times a day, but I'm not convinced it's the actual router, or WAN connection... :| Any idea's?

                                      oooo, the Jedi's will feel this one....

                                      J Offline
                                      J Offline
                                      Jason Christian
                                      wrote on last edited by
                                      #36

                                      I had a similar issue, replaced the router and been golden ever since.

                                      1 Reply Last reply
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                                      • P Paul Unsworth

                                        Cool. So I could use that rather than VPN through the router to a VPN machine? That would be very cool as it would free up a machine that I could reallocate to another use. (although that machine is ancient... 400mhz processor, 128mb ram... I'm sure I'll find a use for it :confused:)

                                        oooo, the Jedi's will feel this one....

                                        J Offline
                                        J Offline
                                        Johnno74
                                        wrote on last edited by
                                        #37

                                        Dpending on exactly what you are doing, then probably, yes. Drop me a line if you want any tips setting all up - john@johnsinclair.org Cheers

                                        1 Reply Last reply
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                                        • J Johnno74

                                          I don't know anything about your setup, but here at home I've got a DSL modem running in "bridged" mode (it doesn't have its own ip address) and a linksys WRT54G plugged into that and using pppoe to establish the DSL connection over the modem. One day I started getting connection dropouts, and I had to reboot the modem or go into the router's management webpages and press "connect" to get things back. The PPPoE settings in the router were set to automatically reconnect if the link went down but for whatever reason it never did. I put tomato (3rd party open source firmware) on the router and had no more problems - if the connection drops then the router picks that up and reconnects straight away. Tomato has lots of other good stuff too BTW, I highly reccommend it if your router is compatible.

                                          A Offline
                                          A Offline
                                          asherw0202
                                          wrote on last edited by
                                          #38

                                          I was using this same access point with a netgear 10/100 load balancing router to a cable modem. I was seeing similar drop out issues. I recently removed the router/AP combination and went with a LinkSys simultaneous dual N with four GE ports. The drop outs went away and I simplified my configuration

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