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  4. [VB.NET 2010] Sending mail only works sometimes

[VB.NET 2010] Sending mail only works sometimes

Scheduled Pinned Locked Moved Visual Basic
csharpsharepointsysadminhelp
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  • S Simon_Whale

    normally the user-name and password for the email account that you will send through

    As barmey as a sack of badgers Dude, if I knew what I was doing in life, I'd be rich, retired, dating a supermodel and laughing at the rest of you from the sidelines.

    T Offline
    T Offline
    The Mighty Atom
    wrote on last edited by
    #14

    Won't DefaultCrendentials be enough then? If i understand correctly, DefaultCrendentials get the username and password of the sender's email client, right? Then there's not need for them to enter it?

    Virtual Space Shuttle Astronaut

    A 1 Reply Last reply
    0
    • T The Mighty Atom

      So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

      Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

              mErrorOccured = False
      
              Try
                  mm = New MailMessage
                  With mm
                      .From = New MailAddress(tbEmail.Text)
                      .To.Add("My email address goes here")
                      .Subject = Me.Text
                      .Body = \_
                          tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                          "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                          "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                      .IsBodyHtml = False
                  End With
                  smtp = New SmtpClient
                  smtp.Host = "My SMTP server goes here"
                  smtp.Send(mm)
              Catch ex As Exception
                  MessageBox.Show(ex.Message)
                  mErrorOccured = True
                  mErrorMessage = ex.ToString
              End Try
      
            End Sub
      

      Virtual Space Shuttle Astronaut

      A Offline
      A Offline
      allodoxaphobia
      wrote on last edited by
      #15

      mail is an ugly thing and should be avoided at all costs :) First of: it is highly unreliable. It's not beause it was transferred to the mail server that it will actually ever arive at it's final destination. Secondly, as pointed out by others; the odds that the client machine can actually connect to your mailserver are against you and diminishing every year due to it being such a popular medium to harass people with commercials :) - the client must be connected to the internet - it must be allowed to access your mail server, which on a lan it usually isn't. - Recently a lot of anti-virus software and personal firewalls started blocking programs from sending out mail due to the high number of spambot malware. A better sollution would be to store your bug report locally first and then try to send it to a webserver via http. This method is used by all the big players and preferred over smtp (mail), because : - you have proof of delivery at the client side (so you can keep it stored as long as it was not delivered correctly) - http is more likely to be allowed (outgoing) from a corporate lan. If they can surf the internet, they can send you a bugreport - if antivirus would start blocking programs from using http calls a lot of things wouldn't work any more so chances of that happening in the future are slim. This increases the reliability othis sollution - you have standard sollutions at your disposal to handle this (web services, ajax, etc...)

      1 Reply Last reply
      0
      • T The Mighty Atom

        So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

        Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                mErrorOccured = False
        
                Try
                    mm = New MailMessage
                    With mm
                        .From = New MailAddress(tbEmail.Text)
                        .To.Add("My email address goes here")
                        .Subject = Me.Text
                        .Body = \_
                            tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                            "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                            "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                        .IsBodyHtml = False
                    End With
                    smtp = New SmtpClient
                    smtp.Host = "My SMTP server goes here"
                    smtp.Send(mm)
                Catch ex As Exception
                    MessageBox.Show(ex.Message)
                    mErrorOccured = True
                    mErrorMessage = ex.ToString
                End Try
        
              End Sub
        

        Virtual Space Shuttle Astronaut

        L Offline
        L Offline
        Lokanta_b
        wrote on last edited by
        #16

        Your code looks fine. My suggestion is, try to assign Body content in a string and assign to .Body. I had similar problem years ago (in CDONT) and it resolved when I changed this way. Since then I am always careful. Hope this helps.

        1 Reply Last reply
        0
        • T The Mighty Atom

          Thanks people. One more question: should i use my username and password for credentials or should that be the username and password of the sender? That part confuses me.

          Virtual Space Shuttle Astronaut

          T Offline
          T Offline
          Tom Chantler
          wrote on last edited by
          #17

          Further to _Erik_'s message, and by way of an FYI, a lot of ISPs in the UK block access to port 25 other than to their own smtp servers. e.g. I am on O2 broadband and I can NOT run my own smtp server; the only servers I can access via port 25 belong to O2. As you can imagine, this is a measure to stop spam.

          1 Reply Last reply
          0
          • T The Mighty Atom

            So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

            Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                    mErrorOccured = False
            
                    Try
                        mm = New MailMessage
                        With mm
                            .From = New MailAddress(tbEmail.Text)
                            .To.Add("My email address goes here")
                            .Subject = Me.Text
                            .Body = \_
                                tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                            .IsBodyHtml = False
                        End With
                        smtp = New SmtpClient
                        smtp.Host = "My SMTP server goes here"
                        smtp.Send(mm)
                    Catch ex As Exception
                        MessageBox.Show(ex.Message)
                        mErrorOccured = True
                        mErrorMessage = ex.ToString
                    End Try
            
                  End Sub
            

            Virtual Space Shuttle Astronaut

            G Offline
            G Offline
            Gareth pn
            wrote on last edited by
            #18

            Might be nothing to do with the problems you are having, but worth bearing in mind. I have seen problems with emails not getting through due to a line length limit. Some servers adhere to standards which define a maximum length of 998 characters and will not accept the incoming email.

            1 Reply Last reply
            0
            • T The Mighty Atom

              So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

              Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                      mErrorOccured = False
              
                      Try
                          mm = New MailMessage
                          With mm
                              .From = New MailAddress(tbEmail.Text)
                              .To.Add("My email address goes here")
                              .Subject = Me.Text
                              .Body = \_
                                  tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                  "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                  "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                              .IsBodyHtml = False
                          End With
                          smtp = New SmtpClient
                          smtp.Host = "My SMTP server goes here"
                          smtp.Send(mm)
                      Catch ex As Exception
                          MessageBox.Show(ex.Message)
                          mErrorOccured = True
                          mErrorMessage = ex.ToString
                      End Try
              
                    End Sub
              

              Virtual Space Shuttle Astronaut

              A Offline
              A Offline
              abhisheksingh156
              wrote on last edited by
              #19

              Public Function SendMailToDept(ByVal Fromm As String, ByVal Recipient As String, ByVal Cc As String, ByVal Subject As String, ByVal Body As String) As Boolean 'Sending Mail to multiple pepople coading by (Abhishek singh)abhishek_singh156@yahoo.com Dim mailstatus As Boolean = False Try ' Create a New blank MailMessage */ Dim mailMessage As MailMessage = New MailMessage() mailMessage.From = Fromm mailMessage.To = Recipient mailMessage.Cc = Cc 'mailMessage.Bcc = txtBcc.Text; mailMessage.Subject = Subject mailMessage.Body = Body mailMessage.BodyFormat = MailFormat.Html SmtpMail.SmtpServer = "144.1.14.3" (your server path) SmtpMail.Send(mailMessage) mailstatus = True Catch ex As Exception mailstatus = False End Try Return mailstatus End Function Public button_click()--------- Dim subjectmail, strreason as string subjectmail = "Please chek this mail" strreason="Error comes" Dim strmail as string strmail = SendMailToDept(abhisheksingh156@yahoo.com, abhishek_singh156@yahoo.com, abhisheksingh156@gmail.com, subjectmail, strreason) End Sub Thanks & Regards Abhishek Singh TATA STEEL(ITS) Livelihood system abhishek_singh156@yahoo.com 09709109796

              1 Reply Last reply
              0
              • D Dalek Dave

                oooh, how did I miss that! :shame:

                ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC League Table Link CCC Link[^]

                F Offline
                F Offline
                Fabio Franco
                wrote on last edited by
                #20

                You didn't miss that, it was VB's mistake not to understand semicolons.

                1 Reply Last reply
                0
                • T The Mighty Atom

                  So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

                  Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                          mErrorOccured = False
                  
                          Try
                              mm = New MailMessage
                              With mm
                                  .From = New MailAddress(tbEmail.Text)
                                  .To.Add("My email address goes here")
                                  .Subject = Me.Text
                                  .Body = \_
                                      tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                      "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                      "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                                  .IsBodyHtml = False
                              End With
                              smtp = New SmtpClient
                              smtp.Host = "My SMTP server goes here"
                              smtp.Send(mm)
                          Catch ex As Exception
                              MessageBox.Show(ex.Message)
                              mErrorOccured = True
                              mErrorMessage = ex.ToString
                          End Try
                  
                        End Sub
                  

                  Virtual Space Shuttle Astronaut

                  T Offline
                  T Offline
                  TheCodeMonk
                  wrote on last edited by
                  #21

                  I had that EXACT same problem a ton of times when we first started using the SMTP libraries... For me, it was only doing it on machines that had Norton or McAfee anti-virus installed. Both of those did real time scanning of e-mail as it was sent out. I'm not sure if it actually "hijacked" the connections or if it blocked those connections so that all mail was forced to route through it's proxy, but as soon as I turned off real time mail scanning, it worked fine every time. Your code looks fine to me. Looks just like what I had when I was running into the same issues. I stripped mine all the way down to the bare minimums for testing.

                  1 Reply Last reply
                  0
                  • T The Mighty Atom

                    So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

                    Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                            mErrorOccured = False
                    
                            Try
                                mm = New MailMessage
                                With mm
                                    .From = New MailAddress(tbEmail.Text)
                                    .To.Add("My email address goes here")
                                    .Subject = Me.Text
                                    .Body = \_
                                        tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                        "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                        "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                                    .IsBodyHtml = False
                                End With
                                smtp = New SmtpClient
                                smtp.Host = "My SMTP server goes here"
                                smtp.Send(mm)
                            Catch ex As Exception
                                MessageBox.Show(ex.Message)
                                mErrorOccured = True
                                mErrorMessage = ex.ToString
                            End Try
                    
                          End Sub
                    

                    Virtual Space Shuttle Astronaut

                    J Offline
                    J Offline
                    jschell
                    wrote on last edited by
                    #22

                    One additional gotcha for .Net email: The implementation caches the connection to a specific email server. If the email server bounces or a firewall drops the connection then the next email request will fail with a spurious error. The solution is if an exception occurs, try to send it again, just once.

                    1 Reply Last reply
                    0
                    • T The Mighty Atom

                      So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

                      Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                              mErrorOccured = False
                      
                              Try
                                  mm = New MailMessage
                                  With mm
                                      .From = New MailAddress(tbEmail.Text)
                                      .To.Add("My email address goes here")
                                      .Subject = Me.Text
                                      .Body = \_
                                          tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                          "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                          "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                                      .IsBodyHtml = False
                                  End With
                                  smtp = New SmtpClient
                                  smtp.Host = "My SMTP server goes here"
                                  smtp.Send(mm)
                              Catch ex As Exception
                                  MessageBox.Show(ex.Message)
                                  mErrorOccured = True
                                  mErrorMessage = ex.ToString
                              End Try
                      
                            End Sub
                      

                      Virtual Space Shuttle Astronaut

                      F Offline
                      F Offline
                      Fred Bakker
                      wrote on last edited by
                      #23

                      You could something like this: ' This is a action on pushing a button On Error GoTo Err_Knop40_Click Dim stDocName As String Dim stDocOntvanger As String Dim stDocFrom As String Dim stDocCC As String Dim stDocBcc As String Dim stDocOnderwerp As String Dim stDocText As String Dim stDocAfzender As String Dim Naam As String Dim I As Integer Dim strsql As String Dim EMAIL Dim rString As String * 255, sLen As Long, tString As String ' tString = "" sLen = GetUserName(rString, 255) sLen = InStr(1, rString, Chr(0)) ' If sLen > 0 Then ' tString = Left(rString, sLen - 1) ' Else ' tString = rString ' End If Naam = tString stDocName = "Empty_Report" stDocOntvanger = RTrim$(Me.EMAIL-address) stDocOnderwerp = "Subject....... " stDocText = "Hello " & RTrim$(Me.name) & " " & IIf(Left$(Me.subname, 1) = " ", "", RTrim$(Me.etc) & " ") & RTrim$(Me.othername) & "," stDocText = stDocText & vbCrLf & vbCrLf stDocText = stDocText & "With.........." & vbCrLf stDocText = stDocText & "....Greetings" & vbCrLf & vbCrLf stDocAfzender = "Sender......" & vbCrLf & vbCrLf stDocAfzender = stDocAfzender & ".......Website:" & vbTab & "www........" & vbCrLf ProviderIp = "192.168.0.0" ' whatever mailtext = stDocText & stDocAfzender Set EMAIL = CreateObject("cdo.message") Foutje = 0 With EMAIL stdDocFrom = RTrim(Name) & "@........" EMAIL.from = RTrim(Name) & "@........" EMAIL.To = stDocOntvanger EMAIL.CC = "" EMAIL.BCC = RTrim(BCCName) & "@......" 'For BCC purpose in a different folder ' EMAIL.Subject = stDocOnderwerp ' EMAIL.TextBody = mailtext ' Email.AddAttachment "C:\Scripts\Output.txt" ' If you would attachements to it If MsgBox(mailtext, vbOKCancel, "To: " + stDocOntvanger) = vbCancel Then GoTo Afgebroken_Knop40_Click I = 20 DoCmd.Hourglass True EMAIL.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 EMAIL.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserver") = ProviderIp EMAIL.Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25 EMAIL.Configuration.Fields.Update

                      1 Reply Last reply
                      0
                      • T The Mighty Atom

                        So i have dll project. In its code, i have a bunch of functions i use very often in many of my forms applications. One of them is a Bug Reporter class. When called, a dialog appears with some controls. When the user has filled all the textboxes and made valid combobox selections, you click the Submit button which submits the information to my email address. But this only seems to work sometimes. I can't figure out why. I've made a simple forms application for others to try and test the Bug Reporter. I've posted it on another website and it only seems to work for some of my testers, others get errors. Here are some screenshots: http://entrod.sp-website.net/images/bug.jpg[^] http://img638.imageshack.us/img638/5442/96651911.png[^] So im baffled. What can i do to make this work everytime? I mean, what's the point of having a bug reporter if the bug reporter itself doesn't work properly? :confused: Here my email code, if it's needed:

                        Private Sub bgwSender_DoWork() Handles bgwSender.DoWork

                                mErrorOccured = False
                        
                                Try
                                    mm = New MailMessage
                                    With mm
                                        .From = New MailAddress(tbEmail.Text)
                                        .To.Add("My email address goes here")
                                        .Subject = Me.Text
                                        .Body = \_
                                            tbProblem.Text & ControlChars.NewLine & ControlChars.NewLine & \_
                                            "Bug type: " & cbbBugType.SelectedItem & ControlChars.NewLine & \_
                                            "Windows version: " & cbbWindowsVersion.SelectedItem & ControlChars.NewLine
                                        .IsBodyHtml = False
                                    End With
                                    smtp = New SmtpClient
                                    smtp.Host = "My SMTP server goes here"
                                    smtp.Send(mm)
                                Catch ex As Exception
                                    MessageBox.Show(ex.Message)
                                    mErrorOccured = True
                                    mErrorMessage = ex.ToString
                                End Try
                        
                              End Sub
                        

                        Virtual Space Shuttle Astronaut

                        V Offline
                        V Offline
                        Vika Dev
                        wrote on last edited by
                        #24

                        Long time lurker, first time poster... Ok, going to do a bit of a sum up here. The issues you are seeing are most likey caused by a firewall on the user side, either on the machine or their ISP. A lot of ISP's won't allow residental users to send email out on port 25. Since you don't know what port is allowed, you'd have to have the user configure your app. Not a good idea. Or it could be a local firewall blocking the message because it doesn't know your app is allowed to send. Again, a configuration by your user would need to occur, and again, not a great idea, especially if you don't like support calls. I'm with those that think it's a bad idea to use an SMTP transport to send an error message for an app outside of your network (we use smtp extensively inside our network), mainly because of security concerns. The username/password combo is used to authenticate a relay of the email message. This is bad to use outside of your network because someone could reverse engineer your code, find the username and password and start spamming through your mail server. If you insist on using SMTP, I would do a TRY CATCH to make sure the app can handle its own error and maybe set a counter to try more then once, then give up. You would also create a text file that you could have the user send to you as a backup. If I was doing this, I'd probably look at creating a web service that the client app can send the message to and have it then emailed to me and/or inserted into a database. The issue there might be that the user has to approve the outbound request, but that shouldn't be too big of a deal. If you need a web service sample, let me know. Cheers, Mike

                        T 1 Reply Last reply
                        0
                        • V Vika Dev

                          Long time lurker, first time poster... Ok, going to do a bit of a sum up here. The issues you are seeing are most likey caused by a firewall on the user side, either on the machine or their ISP. A lot of ISP's won't allow residental users to send email out on port 25. Since you don't know what port is allowed, you'd have to have the user configure your app. Not a good idea. Or it could be a local firewall blocking the message because it doesn't know your app is allowed to send. Again, a configuration by your user would need to occur, and again, not a great idea, especially if you don't like support calls. I'm with those that think it's a bad idea to use an SMTP transport to send an error message for an app outside of your network (we use smtp extensively inside our network), mainly because of security concerns. The username/password combo is used to authenticate a relay of the email message. This is bad to use outside of your network because someone could reverse engineer your code, find the username and password and start spamming through your mail server. If you insist on using SMTP, I would do a TRY CATCH to make sure the app can handle its own error and maybe set a counter to try more then once, then give up. You would also create a text file that you could have the user send to you as a backup. If I was doing this, I'd probably look at creating a web service that the client app can send the message to and have it then emailed to me and/or inserted into a database. The issue there might be that the user has to approve the outbound request, but that shouldn't be too big of a deal. If you need a web service sample, let me know. Cheers, Mike

                          T Offline
                          T Offline
                          The Mighty Atom
                          wrote on last edited by
                          #25

                          Meh, im really lost now. What to do? Keep trying and use the code others kindly provided in the thread, or drop bug reporting via email completely and try http/web service instead. I don't know anything about http servers and web services so yes, a sample would be nice. Also, i don't feel like adding my username and password into my code as it can be retrieved from the compiled exe. :confused:

                          Virtual Space Shuttle Astronaut

                          M V L 3 Replies Last reply
                          0
                          • T The Mighty Atom

                            Meh, im really lost now. What to do? Keep trying and use the code others kindly provided in the thread, or drop bug reporting via email completely and try http/web service instead. I don't know anything about http servers and web services so yes, a sample would be nice. Also, i don't feel like adding my username and password into my code as it can be retrieved from the compiled exe. :confused:

                            Virtual Space Shuttle Astronaut

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                            Michel Godfroid
                            wrote on last edited by
                            #26

                            Forget the email. You're (incorrectly) assuming that all your users have access to an unprotected smtp server, and that they have configured this server correctly. This will not be true: - in corporate environments, where exchange or lotus notes rule, and any good sysadmin will block access to the corporate smtp servers. - if the user uses some form of webmail (gmail, hotmail, yahoo), and hasn't setup a local mail client. You may want to setup an smtp server for these users, which you would run yourself, but I would strongly advise against it. You would be creating an open smtp relay that would attract spammers, and will get you blacklisted on smtp relays worldwide. Furthermore, most corporate environments and some ISP's block SMTP traffic. Much better to report through some kind of webservice. If you're new to this, a good place to start reading is WCF (Windows Communication Foundation). Note that you will need a fixed IP address at your side of the deal, and that you will have to configure routers, firewalls, and web servers. If you can't easily get a fixed IP address, you may be able to get away with some with some free dynamic DNS provider. If this all sounds horrible complicated, get yourself a cheap asp.net provider, and host your error reporting code there.

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                            • T The Mighty Atom

                              Meh, im really lost now. What to do? Keep trying and use the code others kindly provided in the thread, or drop bug reporting via email completely and try http/web service instead. I don't know anything about http servers and web services so yes, a sample would be nice. Also, i don't feel like adding my username and password into my code as it can be retrieved from the compiled exe. :confused:

                              Virtual Space Shuttle Astronaut

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                              Vika Dev
                              wrote on last edited by
                              #27

                              What version of VS are you writing your code in? It will help me get you going in the right direction. Also, do you have access to a windows hosting provider or would you try and host this yourself? Sorry if any of this is causing more confusion, but I think you'll be better off in the long run. Mike

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                              • V Vika Dev

                                What version of VS are you writing your code in? It will help me get you going in the right direction. Also, do you have access to a windows hosting provider or would you try and host this yourself? Sorry if any of this is causing more confusion, but I think you'll be better off in the long run. Mike

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                                The Mighty Atom
                                wrote on last edited by
                                #28

                                Im using Visual Studio 2010. My host is using Linux systems to host its sites, so ASP and ASP.Net is a no-go. Thanks for helping me, Mike. ;)

                                Virtual Space Shuttle Astronaut

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                                • T The Mighty Atom

                                  Meh, im really lost now. What to do? Keep trying and use the code others kindly provided in the thread, or drop bug reporting via email completely and try http/web service instead. I don't know anything about http servers and web services so yes, a sample would be nice. Also, i don't feel like adding my username and password into my code as it can be retrieved from the compiled exe. :confused:

                                  Virtual Space Shuttle Astronaut

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                                  Luc Pattyn
                                  wrote on last edited by
                                  #29

                                  it never needs your username/password; it needs to log into the sender's email service, not yours. :)

                                  Luc Pattyn [Forum Guidelines] [My Articles] Nil Volentibus Arduum

                                  Please use <PRE> tags for code snippets, they preserve indentation, improve readability, and make me actually look at the code.

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                                  • L Luc Pattyn

                                    it never needs your username/password; it needs to log into the sender's email service, not yours. :)

                                    Luc Pattyn [Forum Guidelines] [My Articles] Nil Volentibus Arduum

                                    Please use <PRE> tags for code snippets, they preserve indentation, improve readability, and make me actually look at the code.

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                                    The Mighty Atom
                                    wrote on last edited by
                                    #30

                                    No i mean the username/password to access my http server.

                                    Virtual Space Shuttle Astronaut

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                                    • T The Mighty Atom

                                      No i mean the username/password to access my http server.

                                      Virtual Space Shuttle Astronaut

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                                      shreekar
                                      wrote on last edited by
                                      #31

                                      It does not necessarily require user name/password. All you need to know on the server is: who and when the report was sent and what does the report say. You could implement some sort of hash to filter out spam traffic at http end. If ASP/.Net is no go and you have PHP skills, you can rustle up a simple form to accept the above information on your website. *Then* you could send an email or insert into database or whatever from the webserver. You could then submit this form from your desktop application code. It does seem daunting at first for a bug reporting mechanism - but this is a much reliable approach than trying to send the email. Hope this helps.

                                      Shreekar

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                                      • S shreekar

                                        It does not necessarily require user name/password. All you need to know on the server is: who and when the report was sent and what does the report say. You could implement some sort of hash to filter out spam traffic at http end. If ASP/.Net is no go and you have PHP skills, you can rustle up a simple form to accept the above information on your website. *Then* you could send an email or insert into database or whatever from the webserver. You could then submit this form from your desktop application code. It does seem daunting at first for a bug reporting mechanism - but this is a much reliable approach than trying to send the email. Hope this helps.

                                        Shreekar

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                                        The Mighty Atom
                                        wrote on last edited by
                                        #32

                                        No i do not have PHP skills, but i figure it would'nt be that hard to make an online form for the bug reporting? Im also waiting for Mike's example.

                                        Virtual Space Shuttle Astronaut

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                                        • T The Mighty Atom

                                          Won't DefaultCrendentials be enough then? If i understand correctly, DefaultCrendentials get the username and password of the sender's email client, right? Then there's not need for them to enter it?

                                          Virtual Space Shuttle Astronaut

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                                          Asday
                                          wrote on last edited by
                                          #33

                                          I don't know anything about the language any more, but I despise Outlook with a passion, and Thunderbird is a long forgotten memory, so I have no "default credentials" that I know of on file... Could that not be the promble?

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