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  3. Why don't Indians buy software?

Why don't Indians buy software?

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  • N Nish Nishant

    India has 1000s of software shops (many of them run out of one room home offices). So there will be cheap alternatives for pretty much every piece of business software you can think of. Of course there may be significant compromises in quality/stability etc. but because they are so cheap, users get value for money.

    Regards, Nish


    Latest article: Code Project Posts Analyzer for Windows Phone 7 My technology blog: voidnish.wordpress.com

    R Offline
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    Roger Wright
    wrote on last edited by
    #47

    So they order the free trial, hand it to a local to play with, and the local then duplicates the functionality for a tenth the price... :-D

    Will Rogers never met me.

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    • R Roger Wright

      So they order the free trial, hand it to a local to play with, and the local then duplicates the functionality for a tenth the price... :-D

      Will Rogers never met me.

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      Nish Nishant
      wrote on last edited by
      #48

      That is probably a good way to do it in India :-)

      Regards, Nish


      Latest article: Code Project Posts Analyzer for Windows Phone 7 My technology blog: voidnish.wordpress.com

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      • M Member 96

        Sorry, I think you misunderstood. We sell a small business product, it's not a development tool there are no developers involved, usually plumbers, electricians, computer repair shops etc. It's a software package used by small businesses to run their service business. Think commercial off the shelf software only distributed entirely online. Our sales are *very* strong in the U.S. and Canada so that doesn't account for it either. This is a pattern that has developed over a decade now, it's not a one time thing. It's mystifying.


        There is no failure only feedback

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        wizardzz
        wrote on last edited by
        #49

        I think you misunderstood. The developers of your competitor's software are located in India and they want to stay up to date what you guys are doing.

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        • W wizardzz

          I think you misunderstood. The developers of your competitor's software are located in India and they want to stay up to date what you guys are doing.

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          Member 96
          wrote on last edited by
          #50

          Some are but very few. That wasn't what Nish was talking about anyway.


          There is no failure only feedback

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          • K kdgupta87

            a outoftopic question, can u say how my own country (BANGLADESH) doing in ur webchart

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            Lost User
            wrote on last edited by
            #51

            kdgupta87 wrote:

            a outoftopic question, can u say how my own country (BANGLADESH) doing in ur webchart

            Spaces, capitals, punctuation and correct spelling are required, it's too fucking hard to understand what you're saying. I assume you have a full keyboard and not a mobile phone keypad to type with.

            Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

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            • M Member 96

              Some are but very few. That wasn't what Nish was talking about anyway.


              There is no failure only feedback

              W Offline
              W Offline
              wizardzz
              wrote on last edited by
              #52

              Is it written in .NET? Can it easily be decompiled? I think they aren't working for your competitors, probably rip it off and sell the knockoff dirt cheap in their home country. If this were the situation the only way you would find out is the lack of purchases from India...

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              • M Member 96

                We were going over our analytics the other day and a question came up: "Why don't Indians buy software?". We sell a small to medium sized business application online and we have regular sales in over 70 countries. In our web analytics we see India quite high on the list of countries where people download our software, very high, like fifth out of all countries, as well Indians regularly request a full trial license from us to fully test our software so we know they are engaged and interested. The mystery is that in over a decade in business we still have zero sales to India, not one single one. This despite thousands of downloads by Indians. The countries below India in downloads, even *way* below India still account for a large amount of sales. It's not piracy, we monitor that regularly. We've contacted the Indian people who requested a license as we do everyone and we always get an answer like "We thoroughly checked it out and decided to go with another package". Is there some kind of cultural thing we're not getting? Is it that they will always try to find a local equivalent if they can? Does anyone have a theory as to this mystifying behaviour?


                There is no failure only feedback

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                JimmyRopes
                wrote on last edited by
                #53

                John C wrote:

                It's not piracy, we monitor that regularly.

                If you’re happy with your security, so are the bad guys. :)

                Simply Elegant Designs JimmyRopes Designs
                Think inside the box! ProActive Secure Systems
                I'm on-line therefore I am. JimmyRopes

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                • J JimmyRopes

                  John C wrote:

                  It's not piracy, we monitor that regularly.

                  If you’re happy with your security, so are the bad guys. :)

                  Simply Elegant Designs JimmyRopes Designs
                  Think inside the box! ProActive Secure Systems
                  I'm on-line therefore I am. JimmyRopes

                  M Offline
                  M Offline
                  Member 96
                  wrote on last edited by
                  #54

                  :rolleyes: Ok. Believe me when I tell you that we've been doing this for a long time and have been the victims of piracy a *long* time ago. We know exactly what is worth doing and more importantly what isn't worth doing and the implications and we know exactly where to look to find out if we have a pirated anything floating out there and we monitor it regularly.


                  There is no failure only feedback

                  J 1 Reply Last reply
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                  • M Member 96

                    :rolleyes: Ok. Believe me when I tell you that we've been doing this for a long time and have been the victims of piracy a *long* time ago. We know exactly what is worth doing and more importantly what isn't worth doing and the implications and we know exactly where to look to find out if we have a pirated anything floating out there and we monitor it regularly.


                    There is no failure only feedback

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                    J Offline
                    JimmyRopes
                    wrote on last edited by
                    #55

                    John C wrote:

                    Believe me when I tell you that we've been doing this for a long time and have been the victims of piracy a *long* time ago. We know exactly what is worth doing and more importantly what isn't worth doing and the implications and we know exactly where to look to find out if we have a pirated anything floating out there and we monitor it regularly.

                    The ease of defeating a security device or system is proportional to how confident/arrogant the designer, manufacturer, or user is about it, and to how often they use words like “impossible” or “tamper-proof”. :rolleyes:

                    Simply Elegant Designs JimmyRopes Designs
                    Think inside the box! ProActive Secure Systems
                    I'm on-line therefore I am. JimmyRopes

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                    • J JimmyRopes

                      John C wrote:

                      Believe me when I tell you that we've been doing this for a long time and have been the victims of piracy a *long* time ago. We know exactly what is worth doing and more importantly what isn't worth doing and the implications and we know exactly where to look to find out if we have a pirated anything floating out there and we monitor it regularly.

                      The ease of defeating a security device or system is proportional to how confident/arrogant the designer, manufacturer, or user is about it, and to how often they use words like “impossible” or “tamper-proof”. :rolleyes:

                      Simply Elegant Designs JimmyRopes Designs
                      Think inside the box! ProActive Secure Systems
                      I'm on-line therefore I am. JimmyRopes

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                      M Offline
                      Member 96
                      wrote on last edited by
                      #56

                      Of course, so what is your point?


                      There is no failure only feedback

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                      • M Member 96

                        Of course, so what is your point?


                        There is no failure only feedback

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                        JimmyRopes
                        wrote on last edited by
                        #57

                        You don't understand the south/southeast Asian mindset. You are not making any sales because if not pirating your software directly (which they are very good at) they are reverse engineering (hoards of educated/unemployed/underemployed developers) your product. You don't stand a chance. :)

                        Simply Elegant Designs JimmyRopes Designs
                        Think inside the box! ProActive Secure Systems
                        I'm on-line therefore I am. JimmyRopes

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                        • L Lost User

                          kdgupta87 wrote:

                          a outoftopic question, can u say how my own country (BANGLADESH) doing in ur webchart

                          Spaces, capitals, punctuation and correct spelling are required, it's too fucking hard to understand what you're saying. I assume you have a full keyboard and not a mobile phone keypad to type with.

                          Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                          K Offline
                          K Offline
                          kdgupta87
                          wrote on last edited by
                          #58

                          sorry my boss i using a virtual keyboard. and english is not my language

                          1 Reply Last reply
                          0
                          • M Member 96

                            We were going over our analytics the other day and a question came up: "Why don't Indians buy software?". We sell a small to medium sized business application online and we have regular sales in over 70 countries. In our web analytics we see India quite high on the list of countries where people download our software, very high, like fifth out of all countries, as well Indians regularly request a full trial license from us to fully test our software so we know they are engaged and interested. The mystery is that in over a decade in business we still have zero sales to India, not one single one. This despite thousands of downloads by Indians. The countries below India in downloads, even *way* below India still account for a large amount of sales. It's not piracy, we monitor that regularly. We've contacted the Indian people who requested a license as we do everyone and we always get an answer like "We thoroughly checked it out and decided to go with another package". Is there some kind of cultural thing we're not getting? Is it that they will always try to find a local equivalent if they can? Does anyone have a theory as to this mystifying behaviour?


                            There is no failure only feedback

                            H Offline
                            H Offline
                            Hans Dietrich
                            wrote on last edited by
                            #59

                            Can you detect if they're running your full trial software in a VM and simply resetting the VM to avoid the trial limits?

                            Best wishes, Hans


                            [Hans Dietrich Software]

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                            • H Hans Dietrich

                              Can you detect if they're running your full trial software in a VM and simply resetting the VM to avoid the trial limits?

                              Best wishes, Hans


                              [Hans Dietrich Software]

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                              J Offline
                              JimmyRopes
                              wrote on last edited by
                              #60

                              Or if a Hindi version of the product is being sold openly. :~

                              Simply Elegant Designs JimmyRopes Designs
                              Think inside the box! ProActive Secure Systems
                              I'm on-line therefore I am. JimmyRopes

                              V L 2 Replies Last reply
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                              • H Hans Dietrich

                                Can you detect if they're running your full trial software in a VM and simply resetting the VM to avoid the trial limits?

                                Best wishes, Hans


                                [Hans Dietrich Software]

                                M Offline
                                M Offline
                                Member 96
                                wrote on last edited by
                                #61

                                As I said we've been doing this for a while, the limits aren't based on dates at all. :) No system is perfect, ours is reasonable and effective enough. This whole topic of piracy has been discussed to death here over the last decade or so, it might be new to some but it's old hat to many of us. :)


                                There is no failure only feedback

                                J H 2 Replies Last reply
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                                • M Member 96

                                  As I said we've been doing this for a while, the limits aren't based on dates at all. :) No system is perfect, ours is reasonable and effective enough. This whole topic of piracy has been discussed to death here over the last decade or so, it might be new to some but it's old hat to many of us. :)


                                  There is no failure only feedback

                                  J Offline
                                  J Offline
                                  JimmyRopes
                                  wrote on last edited by
                                  #62

                                  John C wrote:

                                  This whole topic of piracy has been discussed to death here over the last decade or so, it might be new to some but it's old hat to many of us.

                                  No serious security vulnerability, including blatantly obvious ones, will be dealt with until there is overwhelming evidence and widespread recognition that adversaries have already catastrophically exploited it. In other words, “significant psychological (or literal) damage is required before any significant security changes will be made” :cool:

                                  Simply Elegant Designs JimmyRopes Designs
                                  Think inside the box! ProActive Secure Systems
                                  I'm on-line therefore I am. JimmyRopes

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                                  • M Member 96

                                    As I said we've been doing this for a while, the limits aren't based on dates at all. :) No system is perfect, ours is reasonable and effective enough. This whole topic of piracy has been discussed to death here over the last decade or so, it might be new to some but it's old hat to many of us. :)


                                    There is no failure only feedback

                                    H Offline
                                    H Offline
                                    Hans Dietrich
                                    wrote on last edited by
                                    #63

                                    All very true, but you are seeing many downloads and no purchases. Occam's answer: they don't need to buy it, because somewhere in India there is a crack/technique posted.

                                    Best wishes, Hans


                                    [Hans Dietrich Software]

                                    M 1 Reply Last reply
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                                    • H Hans Dietrich

                                      All very true, but you are seeing many downloads and no purchases. Occam's answer: they don't need to buy it, because somewhere in India there is a crack/technique posted.

                                      Best wishes, Hans


                                      [Hans Dietrich Software]

                                      M Offline
                                      M Offline
                                      Member 96
                                      wrote on last edited by
                                      #64

                                      They are downloading *and* requesting limited trial license keys. If they had a crack they wouldn't need the trial license key. I'm going with Nish and Ravisant who mentioned lazy consultants outsourcing their research to India for this one.


                                      There is no failure only feedback

                                      J 1 Reply Last reply
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                                      • M Member 96

                                        They are downloading *and* requesting limited trial license keys. If they had a crack they wouldn't need the trial license key. I'm going with Nish and Ravisant who mentioned lazy consultants outsourcing their research to India for this one.


                                        There is no failure only feedback

                                        J Offline
                                        J Offline
                                        JimmyRopes
                                        wrote on last edited by
                                        #65

                                        John C wrote:

                                        They are downloading *and* requesting limited trial license keys. If they had a crack they wouldn't need the trial license key.

                                        Most people will assume everything is secure until provided strong evidence to the contrary-exactly backwards from a reasonable approach. :~

                                        Simply Elegant Designs JimmyRopes Designs
                                        Think inside the box! ProActive Secure Systems
                                        I'm on-line therefore I am. JimmyRopes

                                        M 1 Reply Last reply
                                        0
                                        • J JimmyRopes

                                          John C wrote:

                                          They are downloading *and* requesting limited trial license keys. If they had a crack they wouldn't need the trial license key.

                                          Most people will assume everything is secure until provided strong evidence to the contrary-exactly backwards from a reasonable approach. :~

                                          Simply Elegant Designs JimmyRopes Designs
                                          Think inside the box! ProActive Secure Systems
                                          I'm on-line therefore I am. JimmyRopes

                                          M Offline
                                          M Offline
                                          Member 96
                                          wrote on last edited by
                                          #66

                                          Congratulations, you have succeeded in annoying the shit out of me. If that was your goal well then mission accomplished! I've said repeatedly that I'm not interested in re-opening a discussion about piracy in this thread, you've attempted repeatedly to open such a discussion. Start your own thread and shove off mine.


                                          There is no failure only feedback

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