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  3. Pop Quiz: So I get this urgent e-mail

Pop Quiz: So I get this urgent e-mail

Scheduled Pinned Locked Moved The Lounge
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  • S Slacker007

    that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

    G Offline
    G Offline
    Gary Wheeler
    wrote on last edited by
    #25

    Option 1: Leave the user's body floating face-down in a culvert somewhere. Option 1, modified: Leave the user's body floating face-down, dressed only in a pink tu-tu, in a culvert somewhere. Option 2: Leave the user's head mounted on a pike outside their cube as a warning to others. Option 2 is my usual approach.

    Software Zen: delete this;

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    • S Slacker007

      that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

      R Offline
      R Offline
      R Erasmus
      wrote on last edited by
      #26

      He typed in the query incorrectly? Or maybe he forgot to plugin his computer? Definitely a virus... Its a Microsoft bug ;-)

      "Program testing can be used to show the presence of bugs, but never to show their absence." << please vote!! >>

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      • S Slacker007

        that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

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        K Offline
        kmoorevs
        wrote on last edited by
        #27

        Custom theme perhaps? DPI settings?

        "Go forth into the source" - Neal Morse

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        • K kmoorevs

          Custom theme perhaps? DPI settings?

          "Go forth into the source" - Neal Morse

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          V Offline
          Vixanna
          wrote on last edited by
          #28

          Be thankful it was an email. Idiots These things are much worse when it is a call in the middle of the night :zzz:

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          • G Gary Wheeler

            Option 1: Leave the user's body floating face-down in a culvert somewhere. Option 1, modified: Leave the user's body floating face-down, dressed only in a pink tu-tu, in a culvert somewhere. Option 2: Leave the user's head mounted on a pike outside their cube as a warning to others. Option 2 is my usual approach.

            Software Zen: delete this;

            S Offline
            S Offline
            Slacker007
            wrote on last edited by
            #29

            I like the way you think. :thumbsup:

            1 Reply Last reply
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            • S Slacker007

              that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

              A Offline
              A Offline
              ajhampson
              wrote on last edited by
              #30

              So it was an ID-Ten-T (id10t) problem. Too common. :)

              S 1 Reply Last reply
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              • A ajhampson

                So it was an ID-Ten-T (id10t) problem. Too common. :)

                S Offline
                S Offline
                Slacker007
                wrote on last edited by
                #31

                ajhampson wrote:

                ID-Ten-T

                I like that. I will add a flag field to the database and name it this. That way I can keep track. :-D

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                • S Slacker007

                  that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

                  P Offline
                  P Offline
                  Patrick Gervais
                  wrote on last edited by
                  #32

                  It's cause your using microsoft... Microsoft is responsible for all problems, even on non microsoft devices.

                  1 Reply Last reply
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                  • S Slacker007

                    that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

                    M Offline
                    M Offline
                    Michael Kingsford Gray
                    wrote on last edited by
                    #33

                    If the access application is hosted on the user's PC, sometimes this .mdb file can get subtly corrupt. Try replacing it with a known good copy first.

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                    • S Slacker007

                      that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)

                      G Offline
                      G Offline
                      Gary Huck
                      wrote on last edited by
                      #34

                      So ... you gonna tell us?

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                      • S Slacker007

                        Bassam Abdul-Baki wrote:

                        5. User is an idiot.

                        bingo! Actually, I think you were all right. The column was not visible because they forgot they moved the columns to the right using the scroll bar. It has come to my attention that they did this on quite a few records, which you would think they would have noticed but alas they did not. To top it off, the manager on the floor didn't catch the problem (or didn't even look).

                        J Offline
                        J Offline
                        James Lonero
                        wrote on last edited by
                        #35

                        With this knowledge, ask the manager who fielded the complaint and got on your case why it is only happening on that one person's computer and not on any other computer. If the manager has any intelligence, then he will see that the individual with the complaint needs retraining.

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