Pop Quiz: So I get this urgent e-mail
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
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Option 1: Leave the user's body floating face-down in a culvert somewhere. Option 1, modified: Leave the user's body floating face-down, dressed only in a pink tu-tu, in a culvert somewhere. Option 2: Leave the user's head mounted on a pike outside their cube as a warning to others. Option 2 is my usual approach.
Software Zen:
delete this;I like the way you think. :thumbsup:
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
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ajhampson wrote:
ID-Ten-T
I like that. I will add a flag field to the database and name it this. That way I can keep track. :-D
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
It's cause your using microsoft... Microsoft is responsible for all problems, even on non microsoft devices.
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
If the access application is hosted on the user's PC, sometimes this .mdb file can get subtly corrupt. Try replacing it with a known good copy first.
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that one of my applications is not working properly and one of the columns is not showing up in one of the datagrid controls. I find out that this is only happening to one person on the floor out of about 30 users. --This is the only info that I am presented with for this problem. Note: This is a small in-house app with a SQL Server Express backend and a Access 2007 front end. It is a very simple app. Off the top of your head, with out further investigation, what do you think is causing the one column not to be visible to this one user? Remember, this user has made a very big deal with this bug/error report and management is hounding me for answers. :)
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Bassam Abdul-Baki wrote:
5. User is an idiot.
bingo! Actually, I think you were all right. The column was not visible because they forgot they moved the columns to the right using the scroll bar. It has come to my attention that they did this on quite a few records, which you would think they would have noticed but alas they did not. To top it off, the manager on the floor didn't catch the problem (or didn't even look).
With this knowledge, ask the manager who fielded the complaint and got on your case why it is only happening on that one person's computer and not on any other computer. If the manager has any intelligence, then he will see that the individual with the complaint needs retraining.