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The Fine Art of Unobtainable Support

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  • P pseudonym67

    Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

    pseudonym67 My Articles[^] Personal Music Player[^]

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #5

    I hope you still get that worked out. A couple of days ago a few people could not understand why I would not buy Skyrim or any other game which makes having a Steam account mandatory. One more 'service' which I can live very well without.

    And from the clouds a mighty voice spoke:
    "Smile and be happy, for it could come worse!"

    And I smiled and was happy
    And it came worse.

    F 1 Reply Last reply
    0
    • P pseudonym67

      Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

      pseudonym67 My Articles[^] Personal Music Player[^]

      R Offline
      R Offline
      Rutvik Dave
      wrote on last edited by
      #6

      pseudonym67 wrote:

      No account with that email address.

      Steam is using username and not email as username. I also installed steam yesterday to a new computer, and I was also entering email and password, and then later realized that it takes username not email.

      P 1 Reply Last reply
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      • P pseudonym67

        Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

        pseudonym67 My Articles[^] Personal Music Player[^]

        A Offline
        A Offline
        Andy Brummer
        wrote on last edited by
        #7

        Sounds like you just discovered one of their infinite quests. :-D

        Curvature of the Mind now with 3D

        1 Reply Last reply
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        • P peterchen

          Meh. It's just a game. *ducks*

          FILETIME to time_t
          | FoldWithUs! | sighist | WhoIncludes - Analyzing C++ include file hierarchy

          S Offline
          S Offline
          Single Step Debugger
          wrote on last edited by
          #8

          If Oblivion is “just a game”?! Then Salma Hayek is just the next woman. :)

          There is only one Vera Farmiga and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

          P M 2 Replies Last reply
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          • P pseudonym67

            Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

            pseudonym67 My Articles[^] Personal Music Player[^]

            C Offline
            C Offline
            Chris Losinger
            wrote on last edited by
            #9

            i just noticed it has disappeared from my Library list, too. oops. now it's back. "The Elder Scrolls V: Skyrim" and preloading.

            image processing toolkits | batch image processing

            P 1 Reply Last reply
            0
            • S Single Step Debugger

              If Oblivion is “just a game”?! Then Salma Hayek is just the next woman. :)

              There is only one Vera Farmiga and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

              P Offline
              P Offline
              peterchen
              wrote on last edited by
              #10

              If Salma Hayek is my next woman, I'll buy you a copy of Skyrim.

              FILETIME to time_t
              | FoldWithUs! | sighist | WhoIncludes - Analyzing C++ include file hierarchy

              1 Reply Last reply
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              • P pseudonym67

                Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

                pseudonym67 My Articles[^] Personal Music Player[^]

                T Offline
                T Offline
                thrakazog
                wrote on last edited by
                #11

                This kinda junk is one of the reasons why I have given up on PC gaming. I'll just get the game for xbox. Take xbox, add game, plant butt on couch, victory stewie.

                Kill some time, play my game Hop Cheops[^]

                L 1 Reply Last reply
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                • P pseudonym67

                  Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

                  pseudonym67 My Articles[^] Personal Music Player[^]

                  _ Offline
                  _ Offline
                  _beauw_
                  wrote on last edited by
                  #12

                  I actually made a tech support call the other day to my ISP. I had my most recent statement in hand, complete with account number. Amazingly, their support rep could not pull up my information based on account number. I had to sit there and try to guess what phone number I had given them at sign-up. Eventually, their support rep just took down my information manually and promised to get a technician dispatched to me one way or another! Its understandable that companies want to use phone number as a sort of less sensitive version of SSN (i.e. as a unique and unchanging personal identifier). It sure would make their business easier to manage if this actually worked. But for me at least, it doesn't work. E-mail address works a little bit better as a personal key, but not much... like phone numbers, I have multiple e-mail addresses, and I shouldn't be put under any obligation to keep these active just to access some other account.

                  L 1 Reply Last reply
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                  • T thrakazog

                    This kinda junk is one of the reasons why I have given up on PC gaming. I'll just get the game for xbox. Take xbox, add game, plant butt on couch, victory stewie.

                    Kill some time, play my game Hop Cheops[^]

                    L Offline
                    L Offline
                    lewax00
                    wrote on last edited by
                    #13

                    I could never play an Elder Scrolls game on console...modding them is too much fun!

                    T 1 Reply Last reply
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                    • _ _beauw_

                      I actually made a tech support call the other day to my ISP. I had my most recent statement in hand, complete with account number. Amazingly, their support rep could not pull up my information based on account number. I had to sit there and try to guess what phone number I had given them at sign-up. Eventually, their support rep just took down my information manually and promised to get a technician dispatched to me one way or another! Its understandable that companies want to use phone number as a sort of less sensitive version of SSN (i.e. as a unique and unchanging personal identifier). It sure would make their business easier to manage if this actually worked. But for me at least, it doesn't work. E-mail address works a little bit better as a personal key, but not much... like phone numbers, I have multiple e-mail addresses, and I shouldn't be put under any obligation to keep these active just to access some other account.

                      L Offline
                      L Offline
                      lewax00
                      wrote on last edited by
                      #14

                      I like using phone numbers...it's the only thing I have that hasn't changed in the past 8 or so years. Address has changed many times, multiple email accounts, but I've managed to keep my phone number intact through a couple different service providers (it is a cell phone however...I haven't had a house line for a few years now...except last year but I had no phone connected to it and I didn't even know the number, it was just required for internet service).

                      B 1 Reply Last reply
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                      • L lewax00

                        I could never play an Elder Scrolls game on console...modding them is too much fun!

                        T Offline
                        T Offline
                        thrakazog
                        wrote on last edited by
                        #15

                        With the number of good games out there I just don't have the attention span for that anymore. I'll play through Skyrim once and never touch it again. I haven't bothered with any game modding since playing doom2. That was just so I could kill Barney the Dinosaur. I love you too Barney, with my chainsaw.

                        Kill some time, play my game Hop Cheops[^]

                        R 1 Reply Last reply
                        0
                        • P pseudonym67

                          Skyrim is a available for preload. Yay. Load steam and get ready to start. And it's gone. No Skyrim in my games list. The forums were hacked a couple of days ago so no help there. Leave a few hours and come back still no Skyrim. Decide to contact Steam support to see what's going on. Go to create account and enter details. Wont create the account because it says I've already got an account. Ask to reset the pasword because I can vaguely remember creating an account years ago. Get Email Try to log into Steam account. No account with that email address. Wash, rinse, repeat.

                          pseudonym67 My Articles[^] Personal Music Player[^]

                          M Offline
                          M Offline
                          Maximilien
                          wrote on last edited by
                          #16

                          no issue at all. downloading nicely as I write this.

                          Watched code never compiles.

                          1 Reply Last reply
                          0
                          • R Rutvik Dave

                            pseudonym67 wrote:

                            No account with that email address.

                            Steam is using username and not email as username. I also installed steam yesterday to a new computer, and I was also entering email and password, and then later realized that it takes username not email.

                            P Offline
                            P Offline
                            pseudonym67
                            wrote on last edited by
                            #17

                            A steam support account is different from your normal user account. It uses email and password. Try it and see.

                            pseudonym67 My Articles[^] Personal Music Player[^]

                            1 Reply Last reply
                            0
                            • C Chris Losinger

                              i just noticed it has disappeared from my Library list, too. oops. now it's back. "The Elder Scrolls V: Skyrim" and preloading.

                              image processing toolkits | batch image processing

                              P Offline
                              P Offline
                              pseudonym67
                              wrote on last edited by
                              #18

                              Still not back on mine. The store acknowledges that I've bought it though.

                              pseudonym67 My Articles[^] Personal Music Player[^]

                              1 Reply Last reply
                              0
                              • L lewax00

                                I like using phone numbers...it's the only thing I have that hasn't changed in the past 8 or so years. Address has changed many times, multiple email accounts, but I've managed to keep my phone number intact through a couple different service providers (it is a cell phone however...I haven't had a house line for a few years now...except last year but I had no phone connected to it and I didn't even know the number, it was just required for internet service).

                                B Offline
                                B Offline
                                BobJanova
                                wrote on last edited by
                                #19

                                Good for you, but I'm pretty sure you're in a minority there. I know I give landline numbers for this kind of thing and that changes (obviously) whenever address does.

                                A 1 Reply Last reply
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                                • T thrakazog

                                  With the number of good games out there I just don't have the attention span for that anymore. I'll play through Skyrim once and never touch it again. I haven't bothered with any game modding since playing doom2. That was just so I could kill Barney the Dinosaur. I love you too Barney, with my chainsaw.

                                  Kill some time, play my game Hop Cheops[^]

                                  R Offline
                                  R Offline
                                  Rob Grainger
                                  wrote on last edited by
                                  #20

                                  For Elder Scrolls you're really missing out - these aren't just new maps. Often there are overhauls that completely transform aspects of the game. I'm still playing Oblivion, thanks to the work by the modding community. Most games I can't really be bothered to play through to completion even once.

                                  1 Reply Last reply
                                  0
                                  • L Lost User

                                    I hope you still get that worked out. A couple of days ago a few people could not understand why I would not buy Skyrim or any other game which makes having a Steam account mandatory. One more 'service' which I can live very well without.

                                    And from the clouds a mighty voice spoke:
                                    "Smile and be happy, for it could come worse!"

                                    And I smiled and was happy
                                    And it came worse.

                                    F Offline
                                    F Offline
                                    Fabio Franco
                                    wrote on last edited by
                                    #21

                                    If I wasn't a big fan of the series, that's exactly what I would do. But my desire to play this game is way beyond my pride and hatred for steam.

                                    "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                    L 1 Reply Last reply
                                    0
                                    • F Fabio Franco

                                      If I wasn't a big fan of the series, that's exactly what I would do. But my desire to play this game is way beyond my pride and hatred for steam.

                                      "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                      L Offline
                                      L Offline
                                      Lost User
                                      wrote on last edited by
                                      #22

                                      Well, now I can say I used to be a big fan since Daggerfall. Now I have thrown the whole stuff off my computer and the whole thing is of no interest anymore. No game is worth having to jump through loops and I will certainly find something else to do. But no doubt, they will probably get away with it and try some other stunt next time. Like a few others before, they will only realize that they went too far when they have put off a few too many of their customers and some product collects dust in the shelves.

                                      And from the clouds a mighty voice spoke:
                                      "Smile and be happy, for it could come worse!"

                                      And I smiled and was happy
                                      And it came worse.

                                      F 1 Reply Last reply
                                      0
                                      • S Single Step Debugger

                                        If Oblivion is “just a game”?! Then Salma Hayek is just the next woman. :)

                                        There is only one Vera Farmiga and Salma Hayek is her prophet! Advertise here – minimum three posts per day are guaranteed.

                                        M Offline
                                        M Offline
                                        Mike Winiberg
                                        wrote on last edited by
                                        #23

                                        Salma Hayek was the next woman! Next please... ;P

                                        1 Reply Last reply
                                        0
                                        • B BobJanova

                                          Good for you, but I'm pretty sure you're in a minority there. I know I give landline numbers for this kind of thing and that changes (obviously) whenever address does.

                                          A Offline
                                          A Offline
                                          A_WoodApple
                                          wrote on last edited by
                                          #24

                                          When I first started working with databases (late 90's) I took over the development of a filemaker solution.(ver 3, first one that was relational). The previous developer had used phone number as the key value for most of the relationships (ouch!) It worked alright until someone said "I have a new phone number".... changing it in the system broke things to say the least.

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