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Knife in my back

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  • T Offline
    T Offline
    TorstenH
    wrote on last edited by
    #1

    My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

    regards Torsten When I'm not working

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    • T TorstenH

      My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

      regards Torsten When I'm not working

      A Offline
      A Offline
      Abhinav S
      wrote on last edited by
      #2

      TorstenH. wrote:

      He could just have stab me with a big knife.

      This is less messier and produces the same results.

      Too much of heaven can bring you underground Heaven can always turn around Too much of heaven, our life is all hell bound Heaven, the kill that makes no sound

      T 1 Reply Last reply
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      • T TorstenH

        My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

        regards Torsten When I'm not working

        N Offline
        N Offline
        Nagy Vilmos
        wrote on last edited by
        #3

        Has your PM got a solution? Even if it is to say that you'll be able to patch in a months time, he must go with the solution, not the problem. Otherwise he really is fucking you over. In his shoes, I would first want tot know the extent of the issue and what the effort is to resolve it. Only then would I go to the client. I would give credit to 'the team' for finding this issue 'while testing an unrelated change'. The pressure is reduced because the client then knows that you guys are on the ball and ahead of them. Simples.


        Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

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        • N Nagy Vilmos

          Has your PM got a solution? Even if it is to say that you'll be able to patch in a months time, he must go with the solution, not the problem. Otherwise he really is fucking you over. In his shoes, I would first want tot know the extent of the issue and what the effort is to resolve it. Only then would I go to the client. I would give credit to 'the team' for finding this issue 'while testing an unrelated change'. The pressure is reduced because the client then knows that you guys are on the ball and ahead of them. Simples.


          Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

          T Offline
          T Offline
          TorstenH
          wrote on last edited by
          #4

          Well, it's a bug - or let's say a different behavior of the software. Nothing really wrong(*), but when he points it out to the customers, they will treat it like a failure. The customers are currently here in house testing. So I'll not touch the system and under no circumstances make any "updates" until it's really needed. *) The log in procedure is granting access to the (then empty) application when the password is false but the username correct (error dialog appears etc.). This is valid, as we have a "work offline" button with same effect on the log in dialog. The user can also log in/out via an internal dialog during work. The PM now wants me to change the complete log in procedure to not grant access when the password is incorrect. So far I have touched 25 (central!) classes still counting. No good idea to make this a "fast fix".

          regards Torsten When I'm not working

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          • N Nagy Vilmos

            Has your PM got a solution? Even if it is to say that you'll be able to patch in a months time, he must go with the solution, not the problem. Otherwise he really is fucking you over. In his shoes, I would first want tot know the extent of the issue and what the effort is to resolve it. Only then would I go to the client. I would give credit to 'the team' for finding this issue 'while testing an unrelated change'. The pressure is reduced because the client then knows that you guys are on the ball and ahead of them. Simples.


            Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

            T Offline
            T Offline
            TorstenH
            wrote on last edited by
            #5

            Has your PM got a solution? Oh, my PM doesn't even know how to start a Java related IDE. He is claiming to have done some C programming in the past. But haven't we all done that?

            regards Torsten When I'm not working

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            • T TorstenH

              Has your PM got a solution? Oh, my PM doesn't even know how to start a Java related IDE. He is claiming to have done some C programming in the past. But haven't we all done that?

              regards Torsten When I'm not working

              N Offline
              N Offline
              Nagy Vilmos
              wrote on last edited by
              #6

              I think everyone claims to have done C in the past.


              Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

              D T 2 Replies Last reply
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              • T TorstenH

                Has your PM got a solution? Oh, my PM doesn't even know how to start a Java related IDE. He is claiming to have done some C programming in the past. But haven't we all done that?

                regards Torsten When I'm not working

                P Offline
                P Offline
                Pete OHanlon
                wrote on last edited by
                #7

                That's not what having a solution means. It means, does he have a suggestion to offer to the client with regards to this behaviour - it's not his job to code, it's yours.

                Forgive your enemies - it messes with their heads

                "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                N 1 Reply Last reply
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                • N Nagy Vilmos

                  Has your PM got a solution? Even if it is to say that you'll be able to patch in a months time, he must go with the solution, not the problem. Otherwise he really is fucking you over. In his shoes, I would first want tot know the extent of the issue and what the effort is to resolve it. Only then would I go to the client. I would give credit to 'the team' for finding this issue 'while testing an unrelated change'. The pressure is reduced because the client then knows that you guys are on the ball and ahead of them. Simples.


                  Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                  A Offline
                  A Offline
                  Alberto Bar Noy
                  wrote on last edited by
                  #8

                  Nagy... All I read was yada yada yada yada because in this case it is clear that the PM wants to knife over (for lack of the other word) our fellow CPian. I am sure there is politics involved in here and I am sure the PM knows all that...

                  Alberto Bar-Noy --------------- “The city’s central computer told you? R2D2, you know better than to trust a strange computer!” (C3PO)

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                  • N Nagy Vilmos

                    I think everyone claims to have done C in the past.


                    Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                    D Offline
                    D Offline
                    daleofcourse
                    wrote on last edited by
                    #9

                    I claim that, but it's true ;P doing some now.

                    1 Reply Last reply
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                    • P Pete OHanlon

                      That's not what having a solution means. It means, does he have a suggestion to offer to the client with regards to this behaviour - it's not his job to code, it's yours.

                      Forgive your enemies - it messes with their heads

                      "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                      My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                      N Offline
                      N Offline
                      Nagy Vilmos
                      wrote on last edited by
                      #10

                      My point exactly. The PM should at least know what the issue is and how it will be addressed. It is my opinion, and I do not claim humility here, that if he cannot have these two pieces of information and is not capable of communicating them then he is in no position to be a PM. The PM is the bridge between the team and the client, it is his job to reassure the client and instil confidence whilst protecting the team from any shit that may come their way.


                      Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                      1 Reply Last reply
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                      • T TorstenH

                        My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

                        regards Torsten When I'm not working

                        S Offline
                        S Offline
                        Slacker007
                        wrote on last edited by
                        #11

                        well, that doesn't help you any.

                        Just along for the ride. "the meat from that butcher is just the dogs danglies, absolutely amazing cuts of beef." - DaveAuld (2011)
                        "No, that is just the earthly manifestation of the Great God Retardon." - Nagy Vilmos (2011)

                        1 Reply Last reply
                        0
                        • T TorstenH

                          My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

                          regards Torsten When I'm not working

                          P Offline
                          P Offline
                          Pete OHanlon
                          wrote on last edited by
                          #12

                          It is the PM's job to advise clients of bugs. It's entirely normal for testing sign off to require complete disclosure of outstanding features that need to be either signed off as not blocking the release, or the sign off cannot be achieved. If you have a bug, the client has to make the decision as to whether the defect can be lived with - this is, after all, something they are going to have to live with. Just because you don't want to fix it, doesn't mean that he's wrong - quite the opposite in fact. Your PM would be derelict in his duties if he didn't do this. Look at it this way, if you were paying a lot of money for a system, would you be happy when you found out that there was a known defect and you hadn't been told about it? I know I wouldn't.

                          Forgive your enemies - it messes with their heads

                          "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                          My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                          T R 2 Replies Last reply
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                          • P Pete OHanlon

                            It is the PM's job to advise clients of bugs. It's entirely normal for testing sign off to require complete disclosure of outstanding features that need to be either signed off as not blocking the release, or the sign off cannot be achieved. If you have a bug, the client has to make the decision as to whether the defect can be lived with - this is, after all, something they are going to have to live with. Just because you don't want to fix it, doesn't mean that he's wrong - quite the opposite in fact. Your PM would be derelict in his duties if he didn't do this. Look at it this way, if you were paying a lot of money for a system, would you be happy when you found out that there was a known defect and you hadn't been told about it? I know I wouldn't.

                            Forgive your enemies - it messes with their heads

                            "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                            My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                            T Offline
                            T Offline
                            TorstenH
                            wrote on last edited by
                            #13

                            it's not about me not wanting to fix it or the customer to live with that "undocumented feature" explanation here[^] I'm already working on it and the customer will get further updates anyway. Also does the software what it is supposed to do. I don't like bugs, but I'm fine(well, just kind of...) if we reveal some unexpected during tests - they get documented right away and will be fixed asap. The PM is simply risking the acceptance test and blaming it on me if it fails. A base of confidence is currently not included here.

                            regards Torsten When I'm not working

                            P 1 Reply Last reply
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                            • A Alberto Bar Noy

                              Nagy... All I read was yada yada yada yada because in this case it is clear that the PM wants to knife over (for lack of the other word) our fellow CPian. I am sure there is politics involved in here and I am sure the PM knows all that...

                              Alberto Bar-Noy --------------- “The city’s central computer told you? R2D2, you know better than to trust a strange computer!” (C3PO)

                              T Offline
                              T Offline
                              TorstenH
                              wrote on last edited by
                              #14

                              politics? I'm not sure. The PM knows that I have my own understanding and will speak out - I'm not hired to follow like a lemming. When I see a problem or have to change some - I'll tell. And do. And I have to do, lot of basics are still missing here.

                              regards Torsten When I'm not working

                              1 Reply Last reply
                              0
                              • N Nagy Vilmos

                                I think everyone claims to have done C in the past.


                                Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                                T Offline
                                T Offline
                                TorstenH
                                wrote on last edited by
                                #15

                                Anyone can program, but not everyone is a programmer[^] great article by the way.

                                regards Torsten When I'm not working

                                1 Reply Last reply
                                0
                                • A Abhinav S

                                  TorstenH. wrote:

                                  He could just have stab me with a big knife.

                                  This is less messier and produces the same results.

                                  Too much of heaven can bring you underground Heaven can always turn around Too much of heaven, our life is all hell bound Heaven, the kill that makes no sound

                                  T Offline
                                  T Offline
                                  TorstenH
                                  wrote on last edited by
                                  #16

                                  ...but the chalk lines on the carpet won't wash off that easy. Company looses a PM and the best developer it ever had.

                                  regards Torsten When I'm not working

                                  1 Reply Last reply
                                  0
                                  • T TorstenH

                                    it's not about me not wanting to fix it or the customer to live with that "undocumented feature" explanation here[^] I'm already working on it and the customer will get further updates anyway. Also does the software what it is supposed to do. I don't like bugs, but I'm fine(well, just kind of...) if we reveal some unexpected during tests - they get documented right away and will be fixed asap. The PM is simply risking the acceptance test and blaming it on me if it fails. A base of confidence is currently not included here.

                                    regards Torsten When I'm not working

                                    P Offline
                                    P Offline
                                    Pete OHanlon
                                    wrote on last edited by
                                    #17

                                    You seem to be missing the point. It should be their decision, not yours. The PM is giving them the information they need - pure and simple.

                                    Forgive your enemies - it messes with their heads

                                    "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                                    My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                                    T 1 Reply Last reply
                                    0
                                    • T TorstenH

                                      My project manager is about to tell the customer about a bug in our current release - great idea. No good idea, because the customer will not approve the system in that case. He could just have stab me with a big knife.

                                      regards Torsten When I'm not working

                                      N Offline
                                      N Offline
                                      NormDroid
                                      wrote on last edited by
                                      #18

                                      Time to pass the keyboard to him and walk out of the door.

                                      Software Kinetics Wear a hard hat it's under construction
                                      Metro RSS

                                      T 1 Reply Last reply
                                      0
                                      • P Pete OHanlon

                                        You seem to be missing the point. It should be their decision, not yours. The PM is giving them the information they need - pure and simple.

                                        Forgive your enemies - it messes with their heads

                                        "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                                        My blog | My articles | MoXAML PowerToys | Mole 2010 - debugging made easier - my favourite utility

                                        T Offline
                                        T Offline
                                        TorstenH
                                        wrote on last edited by
                                        #19

                                        I would agree if it is a real failure, something that is false, not working, not like described in the contract. I would take the blame (if it is on me) and work it out. But it isn't. In fact the customer would not even notice it, because the app is running fine & stable. The customer will make it a point when the PM pokes the customers nose to it. By now I have 32 classes on my commit list X|

                                        regards Torsten When I'm not working

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                                        • N NormDroid

                                          Time to pass the keyboard to him and walk out of the door.

                                          Software Kinetics Wear a hard hat it's under construction
                                          Metro RSS

                                          T Offline
                                          T Offline
                                          TorstenH
                                          wrote on last edited by
                                          #20

                                          NO! My Keyboard&Mouse is my personal stuff ;P I'm a bit picky on the tools as I use them all day long. But I'm actually able to do that. Grab my stuff and walk away.[^]

                                          regards Torsten When I'm not working

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