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ISP hacked

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  • L Lost User

    Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

    Passwords of KPN are encrypted using UTF8

    I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

    Bastard Programmer from Hell :suss:

    B Offline
    B Offline
    BotCar
    wrote on last edited by
    #4

    And here I was thinking encryption involved some magical "keys" and whatnot. Good to know that it's not all that complicated. :-)

    1 Reply Last reply
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    • L Lost User

      Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

      Passwords of KPN are encrypted using UTF8

      I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

      Bastard Programmer from Hell :suss:

      V Offline
      V Offline
      Vladimir Svyatski
      wrote on last edited by
      #5

      Wow, I'm impressed. Brand new encrypting technology - UTF8 :laugh: But it's not strong enough (like Latin1 as well). I strongly recommend to use something like UTF32. You know, additional 24 bits make it harder to decrypt. Or they could just use Japanese or Arabic characters. This will mislead an intermediate european or american hacker.

      M 1 Reply Last reply
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      • L Lost User

        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

        Passwords of KPN are encrypted using UTF8

        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

        Bastard Programmer from Hell :suss:

        B Offline
        B Offline
        BobJanova
        wrote on last edited by
        #6

        There is no :doh: icon large enough to represent my feelings about this one. A professional hosting company should not be making that mistake.

        L 2 Replies Last reply
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        • B BobJanova

          There is no :doh: icon large enough to represent my feelings about this one. A professional hosting company should not be making that mistake.

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #7

          But perhaps one of their clueless drones in support?

          I'm invincible, I can't be vinced

          1 Reply Last reply
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          • V Vladimir Svyatski

            Wow, I'm impressed. Brand new encrypting technology - UTF8 :laugh: But it's not strong enough (like Latin1 as well). I strongly recommend to use something like UTF32. You know, additional 24 bits make it harder to decrypt. Or they could just use Japanese or Arabic characters. This will mislead an intermediate european or american hacker.

            M Offline
            M Offline
            Mohibur Rashid
            wrote on last edited by
            #8

            UTF-8: Unexpected Technical Fault-8

            1 Reply Last reply
            0
            • B BobJanova

              There is no :doh: icon large enough to represent my feelings about this one. A professional hosting company should not be making that mistake.

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #9

              Stats would say that only 500 addresses and passwords are "in the open", with the hackers claiming that they stole 16Gb worth of data. News said that 225000 people (out of 2 million) have changed their password "already". ..damn, we're fast acting people 'ere, with all our modern technologies :suss:

              Bastard Programmer from Hell :suss:

              T 1 Reply Last reply
              0
              • L Lost User

                Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                Passwords of KPN are encrypted using UTF8

                I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                Bastard Programmer from Hell :suss:

                L Offline
                L Offline
                Luc Pattyn
                wrote on last edited by
                #10

                they should switch to base64. The extra factor of 8 makes it unbreakable for the foreseeable future. :)

                Luc Pattyn [My Articles] Nil Volentibus Arduum

                P 1 Reply Last reply
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                • L Lost User

                  Stats would say that only 500 addresses and passwords are "in the open", with the hackers claiming that they stole 16Gb worth of data. News said that 225000 people (out of 2 million) have changed their password "already". ..damn, we're fast acting people 'ere, with all our modern technologies :suss:

                  Bastard Programmer from Hell :suss:

                  T Offline
                  T Offline
                  twaindev
                  wrote on last edited by
                  #11

                  It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

                  B B K W 4 Replies Last reply
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                  • L Luc Pattyn

                    they should switch to base64. The extra factor of 8 makes it unbreakable for the foreseeable future. :)

                    Luc Pattyn [My Articles] Nil Volentibus Arduum

                    P Offline
                    P Offline
                    Pascal Ganaye
                    wrote on last edited by
                    #12

                    Base64 is actually 6 bits encoding nothing to do with 64 bits.

                    OriginalGriffO 1 Reply Last reply
                    0
                    • L Lost User

                      Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                      Passwords of KPN are encrypted using UTF8

                      I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                      Bastard Programmer from Hell :suss:

                      A Offline
                      A Offline
                      Ashish Tyagi 40
                      wrote on last edited by
                      #13

                      What the **** They Saved password in plain test????????????

                      1 Reply Last reply
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                      • L Lost User

                        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                        Passwords of KPN are encrypted using UTF8

                        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                        Bastard Programmer from Hell :suss:

                        N Offline
                        N Offline
                        NOD32 user
                        wrote on last edited by
                        #14

                        I don't understand why everyone can't just stick with ROT13 - it's tried and tested AND has the advantage of being fully based on a prime number. :omg: Cheers :)

                        Web Hosting

                        1 Reply Last reply
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                        • T twaindev

                          It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

                          B Offline
                          B Offline
                          BobJanova
                          wrote on last edited by
                          #15

                          This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

                          T 1 Reply Last reply
                          0
                          • L Lost User

                            Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                            Passwords of KPN are encrypted using UTF8

                            I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                            Bastard Programmer from Hell :suss:

                            J Offline
                            J Offline
                            Jwalant Natvarlal Soneji
                            wrote on last edited by
                            #16

                            Eddy Vluggen wrote:

                            The largest Dutch ISP has not yet learnt how to securely store a password.

                            Calm down; its just you ISP. Nothing has gone from your account, right?

                            Eddy Vluggen wrote:

                            I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                            In case they were, it will not only you whose account can be hacked. Take it easy. :)

                            Regards, Jwalant Natvarlal Soneji

                            L 1 Reply Last reply
                            0
                            • P Pascal Ganaye

                              Base64 is actually 6 bits encoding nothing to do with 64 bits.

                              OriginalGriffO Offline
                              OriginalGriffO Offline
                              OriginalGriff
                              wrote on last edited by
                              #17

                              I think he knows that...Check out the title of this forum?

                              Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                              "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                              P 1 Reply Last reply
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                              • L Lost User

                                Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                                Passwords of KPN are encrypted using UTF8

                                I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                                Bastard Programmer from Hell :suss:

                                F Offline
                                F Offline
                                Fabio Franco
                                wrote on last edited by
                                #18

                                I'm unable to see your link, because dropbox is not blocked here, but maybe what they meant was that UTF8 is the encoding used to store the encrypted charaters, which leaves 1114111 different characters possible if the UTF-8 specification is strictly followed.

                                "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                L 1 Reply Last reply
                                0
                                • B BobJanova

                                  This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

                                  T Offline
                                  T Offline
                                  twaindev
                                  wrote on last edited by
                                  #19

                                  This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

                                  B 1 Reply Last reply
                                  0
                                  • T twaindev

                                    This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

                                    B Offline
                                    B Offline
                                    BobJanova
                                    wrote on last edited by
                                    #20

                                    Oh, okay, then I retract my comment, heh. I assumed this was something they'd sent as a one off in response to the hacking. That is spectacularly stupid, so much so that I hadn't even considered it as a possibility for what you meant.

                                    1 Reply Last reply
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                                    • L Lost User

                                      Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                                      Passwords of KPN are encrypted using UTF8

                                      I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                                      Bastard Programmer from Hell :suss:

                                      G Offline
                                      G Offline
                                      good god all the names are taken
                                      wrote on last edited by
                                      #21

                                      one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

                                      D L 2 Replies Last reply
                                      0
                                      • G good god all the names are taken

                                        one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

                                        D Offline
                                        D Offline
                                        doright
                                        wrote on last edited by
                                        #22

                                        On the plus side, anyone who actually reads the notice will take the best security step possible. They will move to another ISP. This protects their password by putting it into the hands of people whod have not proven they are incompetent. Hopefully, this will cause a large number of marketing types to quit in disgrace and seek careers in the hospitality or food services industry.

                                        The early bird gets the worm, but the second mouse gets the cheese.

                                        1 Reply Last reply
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                                        • J Jwalant Natvarlal Soneji

                                          Eddy Vluggen wrote:

                                          The largest Dutch ISP has not yet learnt how to securely store a password.

                                          Calm down; its just you ISP. Nothing has gone from your account, right?

                                          Eddy Vluggen wrote:

                                          I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                                          In case they were, it will not only you whose account can be hacked. Take it easy. :)

                                          Regards, Jwalant Natvarlal Soneji

                                          L Offline
                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #23

                                          Jwalant Natvarlal Soneji wrote:

                                          Calm down; its just you ISP.

                                          It's my primary email, and I was under the assumption that my data was stored securely.

                                          Jwalant Natvarlal Soneji wrote:

                                          In case they were, it will not only you whose account can be hacked. Take it easy.

                                          2 million accounts, and this is not something you can simply shrug of. The information on secure passwords is freely available on the internet, and I'm paying a generous amount for the service. This kind of amateuristic crap shouldn't happen.

                                          Bastard Programmer from Hell :suss:

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