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ISP hacked

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  • L Lost User

    Stats would say that only 500 addresses and passwords are "in the open", with the hackers claiming that they stole 16Gb worth of data. News said that 225000 people (out of 2 million) have changed their password "already". ..damn, we're fast acting people 'ere, with all our modern technologies :suss:

    Bastard Programmer from Hell :suss:

    T Offline
    T Offline
    twaindev
    wrote on last edited by
    #11

    It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

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    • L Luc Pattyn

      they should switch to base64. The extra factor of 8 makes it unbreakable for the foreseeable future. :)

      Luc Pattyn [My Articles] Nil Volentibus Arduum

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      P Offline
      Pascal Ganaye
      wrote on last edited by
      #12

      Base64 is actually 6 bits encoding nothing to do with 64 bits.

      OriginalGriffO 1 Reply Last reply
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      • L Lost User

        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

        Passwords of KPN are encrypted using UTF8

        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

        Bastard Programmer from Hell :suss:

        A Offline
        A Offline
        Ashish Tyagi 40
        wrote on last edited by
        #13

        What the **** They Saved password in plain test????????????

        1 Reply Last reply
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        • L Lost User

          Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

          Passwords of KPN are encrypted using UTF8

          I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

          Bastard Programmer from Hell :suss:

          N Offline
          N Offline
          NOD32 user
          wrote on last edited by
          #14

          I don't understand why everyone can't just stick with ROT13 - it's tried and tested AND has the advantage of being fully based on a prime number. :omg: Cheers :)

          Web Hosting

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          • L Lost User

            Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

            Passwords of KPN are encrypted using UTF8

            I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

            Bastard Programmer from Hell :suss:

            J Offline
            J Offline
            Jwalant Natvarlal Soneji
            wrote on last edited by
            #15

            Eddy Vluggen wrote:

            The largest Dutch ISP has not yet learnt how to securely store a password.

            Calm down; its just you ISP. Nothing has gone from your account, right?

            Eddy Vluggen wrote:

            I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

            In case they were, it will not only you whose account can be hacked. Take it easy. :)

            Regards, Jwalant Natvarlal Soneji

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            • T twaindev

              It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

              B Offline
              B Offline
              BobJanova
              wrote on last edited by
              #16

              This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

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              • P Pascal Ganaye

                Base64 is actually 6 bits encoding nothing to do with 64 bits.

                OriginalGriffO Offline
                OriginalGriffO Offline
                OriginalGriff
                wrote on last edited by
                #17

                I think he knows that...Check out the title of this forum?

                Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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                • L Lost User

                  Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                  Passwords of KPN are encrypted using UTF8

                  I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                  Bastard Programmer from Hell :suss:

                  F Offline
                  F Offline
                  Fabio Franco
                  wrote on last edited by
                  #18

                  I'm unable to see your link, because dropbox is not blocked here, but maybe what they meant was that UTF8 is the encoding used to store the encrypted charaters, which leaves 1114111 different characters possible if the UTF-8 specification is strictly followed.

                  "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

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                  • B BobJanova

                    This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

                    T Offline
                    T Offline
                    twaindev
                    wrote on last edited by
                    #19

                    This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

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                    • T twaindev

                      This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

                      B Offline
                      B Offline
                      BobJanova
                      wrote on last edited by
                      #20

                      Oh, okay, then I retract my comment, heh. I assumed this was something they'd sent as a one off in response to the hacking. That is spectacularly stupid, so much so that I hadn't even considered it as a possibility for what you meant.

                      1 Reply Last reply
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                      • L Lost User

                        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                        Passwords of KPN are encrypted using UTF8

                        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                        Bastard Programmer from Hell :suss:

                        G Offline
                        G Offline
                        good god all the names are taken
                        wrote on last edited by
                        #21

                        one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

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                        • G good god all the names are taken

                          one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

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                          D Offline
                          doright
                          wrote on last edited by
                          #22

                          On the plus side, anyone who actually reads the notice will take the best security step possible. They will move to another ISP. This protects their password by putting it into the hands of people whod have not proven they are incompetent. Hopefully, this will cause a large number of marketing types to quit in disgrace and seek careers in the hospitality or food services industry.

                          The early bird gets the worm, but the second mouse gets the cheese.

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                          • J Jwalant Natvarlal Soneji

                            Eddy Vluggen wrote:

                            The largest Dutch ISP has not yet learnt how to securely store a password.

                            Calm down; its just you ISP. Nothing has gone from your account, right?

                            Eddy Vluggen wrote:

                            I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                            In case they were, it will not only you whose account can be hacked. Take it easy. :)

                            Regards, Jwalant Natvarlal Soneji

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #23

                            Jwalant Natvarlal Soneji wrote:

                            Calm down; its just you ISP.

                            It's my primary email, and I was under the assumption that my data was stored securely.

                            Jwalant Natvarlal Soneji wrote:

                            In case they were, it will not only you whose account can be hacked. Take it easy.

                            2 million accounts, and this is not something you can simply shrug of. The information on secure passwords is freely available on the internet, and I'm paying a generous amount for the service. This kind of amateuristic crap shouldn't happen.

                            Bastard Programmer from Hell :suss:

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                            • F Fabio Franco

                              I'm unable to see your link, because dropbox is not blocked here, but maybe what they meant was that UTF8 is the encoding used to store the encrypted charaters, which leaves 1114111 different characters possible if the UTF-8 specification is strictly followed.

                              "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #24

                              It was saved in plain text, otherwise they didn't need to send a mail to 2 million people telling them to change their password.

                              Bastard Programmer from Hell :suss:

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                              • L Lost User

                                It was saved in plain text, otherwise they didn't need to send a mail to 2 million people telling them to change their password.

                                Bastard Programmer from Hell :suss:

                                F Offline
                                F Offline
                                Fabio Franco
                                wrote on last edited by
                                #25

                                That's not the only reason to send a mail to everyone to change their password. This typically happens in any case of a breach, because encrypted or not the password is compromised.

                                "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                L 1 Reply Last reply
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                                • G good god all the names are taken

                                  one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #26

                                  It was actually saved in plain-text. I wouldn't post an accusation on them storing a plain-text password if there was only that tweet.

                                  Bastard Programmer from Hell :suss:

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                                  • F Fabio Franco

                                    That's not the only reason to send a mail to everyone to change their password. This typically happens in any case of a breach, because encrypted or not the password is compromised.

                                    "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                    L Offline
                                    L Offline
                                    Lost User
                                    wrote on last edited by
                                    #27

                                    Not if it's merely a hash, with the salt in a different location. There shouldn't have been a breach, and when there was, the passwords should not have been in plain text format.

                                    Bastard Programmer from Hell :suss:

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                                    • L Lost User

                                      Not if it's merely a hash, with the salt in a different location. There shouldn't have been a breach, and when there was, the passwords should not have been in plain text format.

                                      Bastard Programmer from Hell :suss:

                                      F Offline
                                      F Offline
                                      Fabio Franco
                                      wrote on last edited by
                                      #28

                                      I agree, if it's just a hash and the salt is somewhere else. And breaches happen, even hotmail has been breached already, it happens, nothing is breach proof. Now, if you're saying that it really was in plain text format, well you know better than me about the news.

                                      L 1 Reply Last reply
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                                      • T twaindev

                                        It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

                                        B Offline
                                        B Offline
                                        BrainiacV
                                        wrote on last edited by
                                        #29

                                        The place I used to work at would send out the protected product and the unlock code in separate mailings for security sake. Management decided to do a major update that required sending out new product and unlock codes. They came to us saying they had already designed the custom mailing package that would include both in one. :doh: We tried in vain to convince them that the only time product and unlock codes came within 5 feet of each other in normal production would be only if the person carrying the product happened to be walking past the person carrying the unlock letters. There was no mechanism in place to tie them together and it had purposely been designed that way for security reasons. But the new packing material had already been ordered and was on the way so we had to come up with something. :wtf: Heaven forbid management making a mistake of not seeing how and why things were the way before they went off and committed to doing something that violated all the security mechanisms that had been put in place to protect the product.

                                        1 Reply Last reply
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                                        • F Fabio Franco

                                          I agree, if it's just a hash and the salt is somewhere else. And breaches happen, even hotmail has been breached already, it happens, nothing is breach proof. Now, if you're saying that it really was in plain text format, well you know better than me about the news.

                                          L Offline
                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #30

                                          Fabio Franco wrote:

                                          if it's just a hash and the salt is somewhere else.

                                          ..that's been a "best practice" for a few years.

                                          Fabio Franco wrote:

                                          And breaches happen, even hotmail has been breached already, it happens, nothing is breach proof.

                                          Ah, but hotmail never had to mail me because of some simple fuck-up that could easily be avoided. Neither did GMail. I wouldn't be pissed if this were a zero-day hack, but this is something that could be avoided easily, and would have been caught at the first serious security-audit.

                                          Fabio Franco wrote:

                                          Now, if you're saying that it really was in plain text format, well you know better than me about the news.

                                          ..even if you didn't follow the news, that would be one that should be easily deducable from the given facts.

                                          Bastard Programmer from Hell :suss:

                                          F 1 Reply Last reply
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