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ISP hacked

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  • V Vladimir Svyatski

    Wow, I'm impressed. Brand new encrypting technology - UTF8 :laugh: But it's not strong enough (like Latin1 as well). I strongly recommend to use something like UTF32. You know, additional 24 bits make it harder to decrypt. Or they could just use Japanese or Arabic characters. This will mislead an intermediate european or american hacker.

    M Offline
    M Offline
    Mohibur Rashid
    wrote on last edited by
    #8

    UTF-8: Unexpected Technical Fault-8

    1 Reply Last reply
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    • B BobJanova

      There is no :doh: icon large enough to represent my feelings about this one. A professional hosting company should not be making that mistake.

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      L Offline
      Lost User
      wrote on last edited by
      #9

      Stats would say that only 500 addresses and passwords are "in the open", with the hackers claiming that they stole 16Gb worth of data. News said that 225000 people (out of 2 million) have changed their password "already". ..damn, we're fast acting people 'ere, with all our modern technologies :suss:

      Bastard Programmer from Hell :suss:

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      • L Lost User

        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

        Passwords of KPN are encrypted using UTF8

        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

        Bastard Programmer from Hell :suss:

        L Offline
        L Offline
        Luc Pattyn
        wrote on last edited by
        #10

        they should switch to base64. The extra factor of 8 makes it unbreakable for the foreseeable future. :)

        Luc Pattyn [My Articles] Nil Volentibus Arduum

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        • L Lost User

          Stats would say that only 500 addresses and passwords are "in the open", with the hackers claiming that they stole 16Gb worth of data. News said that 225000 people (out of 2 million) have changed their password "already". ..damn, we're fast acting people 'ere, with all our modern technologies :suss:

          Bastard Programmer from Hell :suss:

          T Offline
          T Offline
          twaindev
          wrote on last edited by
          #11

          It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

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          • L Luc Pattyn

            they should switch to base64. The extra factor of 8 makes it unbreakable for the foreseeable future. :)

            Luc Pattyn [My Articles] Nil Volentibus Arduum

            P Offline
            P Offline
            Pascal Ganaye
            wrote on last edited by
            #12

            Base64 is actually 6 bits encoding nothing to do with 64 bits.

            OriginalGriffO 1 Reply Last reply
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            • L Lost User

              Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

              Passwords of KPN are encrypted using UTF8

              I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

              Bastard Programmer from Hell :suss:

              A Offline
              A Offline
              Ashish Tyagi 40
              wrote on last edited by
              #13

              What the **** They Saved password in plain test????????????

              1 Reply Last reply
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              • L Lost User

                Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                Passwords of KPN are encrypted using UTF8

                I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                Bastard Programmer from Hell :suss:

                N Offline
                N Offline
                NOD32 user
                wrote on last edited by
                #14

                I don't understand why everyone can't just stick with ROT13 - it's tried and tested AND has the advantage of being fully based on a prime number. :omg: Cheers :)

                Web Hosting

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                • T twaindev

                  It is getting worser. After changing your password they'll send you the username and new password by snail mail. And the password is readable without opening the envelope.

                  B Offline
                  B Offline
                  BobJanova
                  wrote on last edited by
                  #15

                  This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

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                  • L Lost User

                    Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                    Passwords of KPN are encrypted using UTF8

                    I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                    Bastard Programmer from Hell :suss:

                    J Offline
                    J Offline
                    Jwalant Natvarlal Soneji
                    wrote on last edited by
                    #16

                    Eddy Vluggen wrote:

                    The largest Dutch ISP has not yet learnt how to securely store a password.

                    Calm down; its just you ISP. Nothing has gone from your account, right?

                    Eddy Vluggen wrote:

                    I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                    In case they were, it will not only you whose account can be hacked. Take it easy. :)

                    Regards, Jwalant Natvarlal Soneji

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                    • P Pascal Ganaye

                      Base64 is actually 6 bits encoding nothing to do with 64 bits.

                      OriginalGriffO Offline
                      OriginalGriffO Offline
                      OriginalGriff
                      wrote on last edited by
                      #17

                      I think he knows that...Check out the title of this forum?

                      Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                      P 1 Reply Last reply
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                      • L Lost User

                        Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                        Passwords of KPN are encrypted using UTF8

                        I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                        Bastard Programmer from Hell :suss:

                        F Offline
                        F Offline
                        Fabio Franco
                        wrote on last edited by
                        #18

                        I'm unable to see your link, because dropbox is not blocked here, but maybe what they meant was that UTF8 is the encoding used to store the encrypted charaters, which leaves 1114111 different characters possible if the UTF-8 specification is strictly followed.

                        "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

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                        0
                        • B BobJanova

                          This isn't actually as much of an epic fail as it appears, since users will presumably change their password immediately upon receiving the letter, so interceptors can only use the password for maybe a day. Considering they've already been hacked in plain text, that's not so bad. It is stupid and symptomatic of a complete failure of security policy, definitely, and pretty shameful. But, imo, not as bad as storing the passwords in plain text in the first place.

                          T Offline
                          T Offline
                          twaindev
                          wrote on last edited by
                          #19

                          This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

                          B 1 Reply Last reply
                          0
                          • T twaindev

                            This is a after a password change, not a password reset. They send you a letter every time you change your password, not only the first time. And one of the passwords is also used for account management, so this is really bad in my opinion.

                            B Offline
                            B Offline
                            BobJanova
                            wrote on last edited by
                            #20

                            Oh, okay, then I retract my comment, heh. I assumed this was something they'd sent as a one off in response to the hacking. That is spectacularly stupid, so much so that I hadn't even considered it as a possibility for what you meant.

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                            0
                            • L Lost User

                              Moved my primary mail to the ISP, since I'm feeling tracked on Google. KPN, the largest ISP in the Netherlands, has been hacked as they put it. I just received an email telling me that I should reset my password, simply because those were leaked too. The largest Dutch ISP has not yet learnt how to securely store a password. No, that's not even the reason for posting in the Hall of Shame; right after this mess they claim that they're "encrypting passwords" in UTF-8[^]. Tweet is in Dutch. Translated;

                              Passwords of KPN are encrypted using UTF8

                              I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                              Bastard Programmer from Hell :suss:

                              G Offline
                              G Offline
                              good god all the names are taken
                              wrote on last edited by
                              #21

                              one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

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                              • G good god all the names are taken

                                one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

                                D Offline
                                D Offline
                                doright
                                wrote on last edited by
                                #22

                                On the plus side, anyone who actually reads the notice will take the best security step possible. They will move to another ISP. This protects their password by putting it into the hands of people whod have not proven they are incompetent. Hopefully, this will cause a large number of marketing types to quit in disgrace and seek careers in the hospitality or food services industry.

                                The early bird gets the worm, but the second mouse gets the cheese.

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                                • J Jwalant Natvarlal Soneji

                                  Eddy Vluggen wrote:

                                  The largest Dutch ISP has not yet learnt how to securely store a password.

                                  Calm down; its just you ISP. Nothing has gone from your account, right?

                                  Eddy Vluggen wrote:

                                  I'll even be moving my money from the bank tomorrow unless they can prove that they're not saving my password in plain-text format.

                                  In case they were, it will not only you whose account can be hacked. Take it easy. :)

                                  Regards, Jwalant Natvarlal Soneji

                                  L Offline
                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #23

                                  Jwalant Natvarlal Soneji wrote:

                                  Calm down; its just you ISP.

                                  It's my primary email, and I was under the assumption that my data was stored securely.

                                  Jwalant Natvarlal Soneji wrote:

                                  In case they were, it will not only you whose account can be hacked. Take it easy.

                                  2 million accounts, and this is not something you can simply shrug of. The information on secure passwords is freely available on the internet, and I'm paying a generous amount for the service. This kind of amateuristic crap shouldn't happen.

                                  Bastard Programmer from Hell :suss:

                                  1 Reply Last reply
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                                  • F Fabio Franco

                                    I'm unable to see your link, because dropbox is not blocked here, but maybe what they meant was that UTF8 is the encoding used to store the encrypted charaters, which leaves 1114111 different characters possible if the UTF-8 specification is strictly followed.

                                    "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                    L Offline
                                    L Offline
                                    Lost User
                                    wrote on last edited by
                                    #24

                                    It was saved in plain text, otherwise they didn't need to send a mail to 2 million people telling them to change their password.

                                    Bastard Programmer from Hell :suss:

                                    F 1 Reply Last reply
                                    0
                                    • L Lost User

                                      It was saved in plain text, otherwise they didn't need to send a mail to 2 million people telling them to change their password.

                                      Bastard Programmer from Hell :suss:

                                      F Offline
                                      F Offline
                                      Fabio Franco
                                      wrote on last edited by
                                      #25

                                      That's not the only reason to send a mail to everyone to change their password. This typically happens in any case of a breach, because encrypted or not the password is compromised.

                                      "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                      L 1 Reply Last reply
                                      0
                                      • G good god all the names are taken

                                        one can only hope this is the mistake of the internal communications team and not the Infrastructure Team writing this. My guess is the marketing group heard a acronym and confused the DB codepage with the encryption type... marketing people eyes tend to glaze over when technical jargon is slung around. Thats why we keep the pretty people away from the smart people. :)

                                        L Offline
                                        L Offline
                                        Lost User
                                        wrote on last edited by
                                        #26

                                        It was actually saved in plain-text. I wouldn't post an accusation on them storing a plain-text password if there was only that tweet.

                                        Bastard Programmer from Hell :suss:

                                        1 Reply Last reply
                                        0
                                        • F Fabio Franco

                                          That's not the only reason to send a mail to everyone to change their password. This typically happens in any case of a breach, because encrypted or not the password is compromised.

                                          "To alcohol! The cause of, and solution to, all of life's problems" - Homer Simpson

                                          L Offline
                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #27

                                          Not if it's merely a hash, with the salt in a different location. There shouldn't have been a breach, and when there was, the passwords should not have been in plain text format.

                                          Bastard Programmer from Hell :suss:

                                          F 1 Reply Last reply
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