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  3. Shouldn't programmers know how to fix computers?

Shouldn't programmers know how to fix computers?

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  • Z ZurdoDev

    Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

    There are only 10 types of people in the world, those who understand binary and those who don't.

    S Offline
    S Offline
    Stefan_Lang
    wrote on last edited by
    #98

    Shouldn't drivers know how to fix their cars? (Since I was beat to that statement, replace this with: ) Shouldn't guests in the restaurant know how to cook?

    Z 1 Reply Last reply
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    • Z ZurdoDev

      Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

      There are only 10 types of people in the world, those who understand binary and those who don't.

      F Offline
      F Offline
      Fran Porretto
      wrote on last edited by
      #99

      Har-dee-har har...

      Let us return now to those thrilling days of yesteryear, when the operating system was delivered as a spool of paper tape, when we toggled in the bootstrap program from memory via the front panel switches, and when we patched everything, including the OS, in hexadecimal. When source-code-aware debuggers were a glint in some atavism’s eye, and “structured programming” was still an absurd new notion of the ivory-tower types. When the men were men, and the sheep slept with one eye open.

      C'mon, now. A blue screen almost always means a fault in something:

      • That you didn’t produce;
      • That you don’t have the source code for;
      • That’s poorly documented in some barely-recognizable dialect of English;
      • That you understand dimly if at all;
      • That some overworked Indian grad student turned out on his lunch hour for a total compensation of fifty bucks and a free copy of Flight Simulator;
      • That’s you’d probably get in trouble for meddling with, even if you knew how to fix it, which you don’t.

      There are occasional exceptions. If you’re working on a new device driver (whether or not you’re an overworked grad student, Indian or otherwise), you might encounter one of those exceptions. But in the main, contemporary computer systems are far too obscure, and too multifarious in their provenance, to allow us to fix faults outside our own applications. Especially since we aren’t all that good at fixing the faults that occur inside our own applications.

      (This message is programming you in ways you cannot detect. Be afraid.)

      Z 1 Reply Last reply
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      • Z ZurdoDev

        Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

        There are only 10 types of people in the world, those who understand binary and those who don't.

        R Offline
        R Offline
        redbones
        wrote on last edited by
        #100

        You mean you know how to fix your pc everytime your screen bsods? wow i just usually just use trial and error through the usual suspects to find a solution to the problem

        Z 1 Reply Last reply
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        • N Not Active

          So you expect anyone who programs computers to also be a hardware technician? Most automobiles have many computerized systems in them. Do you expect the mechanic to be a computer technician? Do you expect them to be a materials engineer to determine why the brake pads have worn out?


          Failure is not an option; it's the default selection.

          D Offline
          D Offline
          Damien Mulcahy
          wrote on last edited by
          #101

          I would expect any tradesman to know how to maintain the tools he works with. I wouldn't hire a carpenter with blunt chisels to put in a new kitchen. So why should a programmer be any different? Their PC is the primary tool they need to do their work so they should at least know the basics of how to maintain it.

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          • Z ZurdoDev

            Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

            There are only 10 types of people in the world, those who understand binary and those who don't.

            D Offline
            D Offline
            didimitrov
            wrote on last edited by
            #102

            I assume your are a support tech. Please forgive me if I am wrong. Developers do know how to fix their computers, the competent ones, but it is not cost-efficient to do it. If you are a tech you can probably program in one or two languages. However, a good full-time developer cranks many more lines than you a day. On the other hand, while he is doing that, you fix many more computers. Even though a programmer can fix his computer, he knows, or at least I know that my techs can do it faster than me. I am sorry if you are working with incompetent developers. But, even a good one would not waste his time with fixing a blue screen unless from experience he knows that it is faster to fix it than to call you. The difference between a bad developer and a good one is that the good one will use that time to work, no excuses no complains, and a bad one will go tell the manager that the techs messed it all up and the cat eat his source code. The programmer and the tech should act as a team. The Programmer makes sure the code is as close to perfect as possible within the time constrains, so the company is profitable, and the tech makes sure the programmer can do that without any distraction. It's called team work. I am sorry that you guys have to work with people who don't know what a shortcut is and such. They really need to asses their careers. However, please don't generalize. Respectfully, Di

            Z 1 Reply Last reply
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            • B BobJanova

              No. That's like saying 'if you know how to drive why can't you figure out how to fix your own car'. Some people are interested enough to research around the whole thing that they work with, but not everyone.

              Z Offline
              Z Offline
              ZurdoDev
              wrote on last edited by
              #103

              That analogy is not the same. A driver of a car is just a user of the car. I am not asking that users know how to fix computers. Programmers, on the other hand, are the ones writing code that runs on a computer so they better know something about how computers work.

              There are only 10 types of people in the world, those who understand binary and those who don't.

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              • S Stefan_Lang

                Shouldn't drivers know how to fix their cars? (Since I was beat to that statement, replace this with: ) Shouldn't guests in the restaurant know how to cook?

                Z Offline
                Z Offline
                ZurdoDev
                wrote on last edited by
                #104

                A guest of a restaurant is a client of the restaurant. That is the same as the person buying your software, so no, a client of a restaurant does not need to cook. The analogy does not work.

                There are only 10 types of people in the world, those who understand binary and those who don't.

                L S 2 Replies Last reply
                0
                • F Fran Porretto

                  Har-dee-har har...

                  Let us return now to those thrilling days of yesteryear, when the operating system was delivered as a spool of paper tape, when we toggled in the bootstrap program from memory via the front panel switches, and when we patched everything, including the OS, in hexadecimal. When source-code-aware debuggers were a glint in some atavism’s eye, and “structured programming” was still an absurd new notion of the ivory-tower types. When the men were men, and the sheep slept with one eye open.

                  C'mon, now. A blue screen almost always means a fault in something:

                  • That you didn’t produce;
                  • That you don’t have the source code for;
                  • That’s poorly documented in some barely-recognizable dialect of English;
                  • That you understand dimly if at all;
                  • That some overworked Indian grad student turned out on his lunch hour for a total compensation of fifty bucks and a free copy of Flight Simulator;
                  • That’s you’d probably get in trouble for meddling with, even if you knew how to fix it, which you don’t.

                  There are occasional exceptions. If you’re working on a new device driver (whether or not you’re an overworked grad student, Indian or otherwise), you might encounter one of those exceptions. But in the main, contemporary computer systems are far too obscure, and too multifarious in their provenance, to allow us to fix faults outside our own applications. Especially since we aren’t all that good at fixing the faults that occur inside our own applications.

                  (This message is programming you in ways you cannot detect. Be afraid.)

                  Z Offline
                  Z Offline
                  ZurdoDev
                  wrote on last edited by
                  #105

                  If this is the narrow point of a view of a developer, I am surprised developers expect to get paid a lot of money.

                  There are only 10 types of people in the world, those who understand binary and those who don't.

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                  • R redbones

                    You mean you know how to fix your pc everytime your screen bsods? wow i just usually just use trial and error through the usual suspects to find a solution to the problem

                    Z Offline
                    Z Offline
                    ZurdoDev
                    wrote on last edited by
                    #106

                    At least you try. :)

                    There are only 10 types of people in the world, those who understand binary and those who don't.

                    S 1 Reply Last reply
                    0
                    • D didimitrov

                      I assume your are a support tech. Please forgive me if I am wrong. Developers do know how to fix their computers, the competent ones, but it is not cost-efficient to do it. If you are a tech you can probably program in one or two languages. However, a good full-time developer cranks many more lines than you a day. On the other hand, while he is doing that, you fix many more computers. Even though a programmer can fix his computer, he knows, or at least I know that my techs can do it faster than me. I am sorry if you are working with incompetent developers. But, even a good one would not waste his time with fixing a blue screen unless from experience he knows that it is faster to fix it than to call you. The difference between a bad developer and a good one is that the good one will use that time to work, no excuses no complains, and a bad one will go tell the manager that the techs messed it all up and the cat eat his source code. The programmer and the tech should act as a team. The Programmer makes sure the code is as close to perfect as possible within the time constrains, so the company is profitable, and the tech makes sure the programmer can do that without any distraction. It's called team work. I am sorry that you guys have to work with people who don't know what a shortcut is and such. They really need to asses their careers. However, please don't generalize. Respectfully, Di

                      Z Offline
                      Z Offline
                      ZurdoDev
                      wrote on last edited by
                      #107

                      I am not a support tech. The particular issue that has put me over the top is 2 co-workers who BSOD almost daily. We are a small company and do not have the IT guy readily available. All they do is complain about it, they never even look up the error. But I still stand by my point. The computer is not only a tool we use to develop it is also the platform for which our products are delivered. I don't understand the narrow-mindedness of claiming "I just write code."

                      There are only 10 types of people in the world, those who understand binary and those who don't.

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                      • Z ZurdoDev

                        That analogy is not the same. A driver of a car is just a user of the car. I am not asking that users know how to fix computers. Programmers, on the other hand, are the ones writing code that runs on a computer so they better know something about how computers work.

                        There are only 10 types of people in the world, those who understand binary and those who don't.

                        L Offline
                        L Offline
                        loctrice
                        wrote on last edited by
                        #108

                        This is especially not the same thing on windoze machines. It is possible I could agree with you on a linux box, but not windoze. Writing some code to run on the computer is NOT the same thing at all as using the black box code that RUNS the computer. Even your programs have black boxed code in the case of .net. And by the way, we've spent the day looking up an error code on the windoze server before. Those error codes aren't that great. (note the error codes did not come from BSOD, just error codes that prevented the server from being able to do it's job). From my experience, the msdn site isn't even sure what the error really is. It has a list of things it COULD be, but even they aren't sure. Normally when we solve the problems I've run into it had absolutely nothing to do with what the listed problems for that error code actually was. Not to mention how long that took us away from actually writing software.

                        If it moves, compile it

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                        • Z ZurdoDev

                          A guest of a restaurant is a client of the restaurant. That is the same as the person buying your software, so no, a client of a restaurant does not need to cook. The analogy does not work.

                          There are only 10 types of people in the world, those who understand binary and those who don't.

                          L Offline
                          L Offline
                          loctrice
                          wrote on last edited by
                          #109

                          m$ programmers are just users of m$ software. It's black boxed software, so it's not like we have much other choice. The fact that we are power users does not mean that we are not still users.

                          If it moves, compile it

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                          • Z ZurdoDev

                            A guest of a restaurant is a client of the restaurant. That is the same as the person buying your software, so no, a client of a restaurant does not need to cook. The analogy does not work.

                            There are only 10 types of people in the world, those who understand binary and those who don't.

                            S Offline
                            S Offline
                            Stefan_Lang
                            wrote on last edited by
                            #110

                            I don't quite agree, since a SW developer bought the PC, the OS, the compiler and possibly other tools to be able to program. But yeah, the drivers/cars analogy works better.

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                            • Z ZurdoDev

                              I am not a support tech. The particular issue that has put me over the top is 2 co-workers who BSOD almost daily. We are a small company and do not have the IT guy readily available. All they do is complain about it, they never even look up the error. But I still stand by my point. The computer is not only a tool we use to develop it is also the platform for which our products are delivered. I don't understand the narrow-mindedness of claiming "I just write code."

                              There are only 10 types of people in the world, those who understand binary and those who don't.

                              L Offline
                              L Offline
                              loctrice
                              wrote on last edited by
                              #111

                              As soon as the source code for m$ is released so that I can alter and recompile it, I will not complain anymore :P Seriously though. I get very frustrated with windoze because it's not my platform. The guy who teaches me windoze at work does not get all upset over it, he even makes jokes with me about it to lift my spirits sometimes. I'm not trying to dodge work, or even keep from learning how to fix it. I actually consider it to be a big mess most of the time. However, I'm learning quickly how to operate in it, trouble shoot it, etc. That will not stop me from needing to vent when something goes wrong in a situation where I'm already confused. I vent, we work together to figure out how to fix it and move on. Some times i remember the solution, sometimes I don't. None of that takes away from my ability to write good software. A BSOD that stops me does not have anything to do with my ability to write code.

                              If it moves, compile it

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                              • L loctrice

                                m$ programmers are just users of m$ software. It's black boxed software, so it's not like we have much other choice. The fact that we are power users does not mean that we are not still users.

                                If it moves, compile it

                                Z Offline
                                Z Offline
                                ZurdoDev
                                wrote on last edited by
                                #112

                                Are you suggesting a power user does not know how to do basic troubleshooting? I wish these developers were at least power users.

                                There are only 10 types of people in the world, those who understand binary and those who don't.

                                L 1 Reply Last reply
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                                • Z ZurdoDev

                                  I am not a support tech. The particular issue that has put me over the top is 2 co-workers who BSOD almost daily. We are a small company and do not have the IT guy readily available. All they do is complain about it, they never even look up the error. But I still stand by my point. The computer is not only a tool we use to develop it is also the platform for which our products are delivered. I don't understand the narrow-mindedness of claiming "I just write code."

                                  There are only 10 types of people in the world, those who understand binary and those who don't.

                                  D Offline
                                  D Offline
                                  didimitrov
                                  wrote on last edited by
                                  #113

                                  I definitely see your point, but I don't think the problem is with developers in general. I think you should fire those guys and hire somebody who can handle the work of a small company. I started in a small company, and I know what you are talking about. The company just did not hire the right people. I still stand my point too. Good developers can fix their computers, and most of them like myself do. However, with my experience and knowledge, and I am sure this is true for most developers who really care about their art, I know how much time it takes to fix a particular error. Thus, if it takes too much time. I rather call a specialist, in this case a tech, again in a mid-size company, and let him handle it, while I borrow another computer to continue developing. No product developed, no company. Next time when they ask you to fix something, do what should be done... let them suffer until they realize it's time to learn... and learn quick. Change or die. Simple. I am not arguing against you, just arguing against generalizing developers. :)

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                                  • Z ZurdoDev

                                    Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

                                    There are only 10 types of people in the world, those who understand binary and those who don't.

                                    T Offline
                                    T Offline
                                    tom1443
                                    wrote on last edited by
                                    #114

                                    Maybe if you are a Windows programmer. My Unix workstation doesn't blue screen.

                                    L 1 Reply Last reply
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                                    • Z ZurdoDev

                                      At least you try. :)

                                      There are only 10 types of people in the world, those who understand binary and those who don't.

                                      S Offline
                                      S Offline
                                      Stefan_Lang
                                      wrote on last edited by
                                      #115

                                      Indeed: I usually try [Ctrl]-[ALT]-[DEL]. Happily this works most of the time. I still don't know why ;P

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                                      • N Nagy Vilmos

                                        I can't think why, but you make me think of cactus... 20+ years ago when I came into the PROFESSION there was a lot of cross over between hardware and software. It made life an elephant pain. Today we don't have to worry what the media is, we use it. Imagine rewriting your code because a new disk has been installed. It sucked. Big chunks. Today, we let the hardware boys deal with their voodoo. Their job is to make sure it works. Our job is to make sure we use it well.


                                        Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                                        T Offline
                                        T Offline
                                        TraceyTiethoff
                                        wrote on last edited by
                                        #116

                                        If you don't understand something it is extremely difficult, if not impossible to use it well. Understanding hardware isn't as critical as it used to be, but it is still important if you want to use it well.

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                                        • Z ZurdoDev

                                          Does it drive anyone else bonkers when developers keep complaining about their windows PC blue screening? If you know how to program why can't you figure out how to fix your own computer, or at least start researching?

                                          There are only 10 types of people in the world, those who understand binary and those who don't.

                                          G Offline
                                          G Offline
                                          GateKeeper22
                                          wrote on last edited by
                                          #117

                                          I would like it if all developers would learn how to use computers. I work with a bunch of programmers that can't even figure out how to copy and paste. Granite they are all in their sixties. But still they should at at least know the basics. They do come from a main frame environment so I understand the learning curve. But you would think after a year or so they would figure out the basics of a mouse. They have all been using windows now for over 10 years and they still haven't figured out the basics. I do agree that programmers should be able to fix their computers but I think some need to start with just figuring out the basics of how the computer works first. I guess I am just frustrated with old developers that don't want to learn anything new and are just waiting for retirement. Most of them got into the field for the money and not because they loved it.

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