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  4. ISP problems - read if you too are having problems (I have a fix)

ISP problems - read if you too are having problems (I have a fix)

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  • P Paul Riley

    Try BT? ;P Probably a coincidence but I've been having trouble with Pipex Dial today. Once you get connected, it's not too bad, just a little slow but getting connected can be a struggle. Paul Pleasently caving in, I come undone - Queens of the Stone Age, No One Knows

    M Offline
    M Offline
    Megan Forbes
    wrote on last edited by
    #5

    Paul Riley wrote: Try BT? :laugh: Now that's just cruel!


    A pack of geeks, pale and skinny, feeling a bit pumped and macho after a morning of strenuous mouse clicking and dragging, arriving en masse at the gym. They carefully reset the machines to the lowest settings, offer to spot for each other on the 5 lb dumbells, and rediscover the art of macrame while attempting to jump rope. -Roger Wright on my colleagues and I going to gym each day at lunch

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    • D David Wulff

      [update] There is a temporary fix until the DNS servers are up again (which will probably not be till tomorrow morning): http://www.ispreview.co.uk/talk/showthread.php?s=6937e84ac942bb84e93b59788aaf43d2&threadid=7331[^]. It works great, I'm back on One'Tel right now. [original message below] Does anyone know what has happened to One.Tel (UK)? This morning I was using their ISP services as usualy but as of about two hours ago I am unable to access anything once I have connected. (Paul: not even MSN Messenger anymore). Both of their web sites (.co.uk and .net.uk) are non-existant, WHOIS/DIG/whatever all fails against them, their mail servers are not reachable. Whilst I can dial in and log on to their servers just fine once I am connected nothing gets through no matter what port, protocol or whatever. Can anyone else access www.onetel.net.uk[^]? I'm using FreeNetName again right now - argh, I feel so dirsty! I won't be spending much time online by the looks of things, not by previous standards at least, as I just can't afford the call charges (it's already cost me sixty pence just to write this). I expect it is just network problems their end, maybe a firewall has gone AWOL or a fuse has blown somewhere, but this is peak time right now and the problem has been there for hours now - surely they'd have fixed it? :~ If anyone (i.e. another subscriber who actually kept their welcome letter :o) knows of a telephone number I could call to find out what has happened I'd really appreciate it. P.s. in case anyone suggests it as a possible cause, no I do not have a firewall currently configured on this machine.


      David Wulff http://www.davidwulff.co.uk

      B Offline
      B Offline
      benjymous
      wrote on last edited by
      #6

      A few usenet searches suggest that One.Tel may have gone into recievership I don't know if the UK part is run independantly though -- Help me! I'm turning into a grapefruit!

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      • B benjymous

        A few usenet searches suggest that One.Tel may have gone into recievership I don't know if the UK part is run independantly though -- Help me! I'm turning into a grapefruit!

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        David Wulff
        wrote on last edited by
        #7

        I was under the impression that it was when I queried this with the sales people when I subscribed, but then again I really wouldn't put anything past a telesales team. :suss: One.Tel Australia went into liquidation last year well before I subscribed to the UK service. I hope they are (were) not related financially...


        David Wulff http://www.davidwulff.co.uk

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        • P Paul Riley

          Try BT? ;P Probably a coincidence but I've been having trouble with Pipex Dial today. Once you get connected, it's not too bad, just a little slow but getting connected can be a struggle. Paul Pleasently caving in, I come undone - Queens of the Stone Age, No One Knows

          D Offline
          D Offline
          David Wulff
          wrote on last edited by
          #8

          Paul Riley wrote: Try BT? You are one sick sick puppy. X| Paul Riley wrote: Probably a coincidence but I've been having trouble with Pipex Dial today. Once you get connected, it's not too bad, just a little slow but getting connected can be a struggle. Probably is a coincidence then because I have no problems at all connecting, just doing anything once I'm connected it proving troublesome.


          David Wulff http://www.davidwulff.co.uk

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          • D David Wulff

            Paul Riley wrote: Try BT? You are one sick sick puppy. X| Paul Riley wrote: Probably a coincidence but I've been having trouble with Pipex Dial today. Once you get connected, it's not too bad, just a little slow but getting connected can be a struggle. Probably is a coincidence then because I have no problems at all connecting, just doing anything once I'm connected it proving troublesome.


            David Wulff http://www.davidwulff.co.uk

            P Offline
            P Offline
            Paul Riley
            wrote on last edited by
            #9

            David Wulff wrote: You are one sick sick puppy. :-D I try. David Wulff wrote: Probably is a coincidence then because I have no problems at all connecting, just doing anything once I'm connected it proving troublesome. :laugh: Fair point, doesn't sound like quite the same problem does it? Thinking about it, I do seem to remember hearing something about OneTel UK being in trouble recently (hell, all comms companies are in trouble, this was a bit more than that). I wasn't aware it had gotten this bad though. :suss: Paul Pleasently caving in, I come undone - Queens of the Stone Age, No One Knows

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            • B benjymous

              A few usenet searches suggest that One.Tel may have gone into recievership I don't know if the UK part is run independantly though -- Help me! I'm turning into a grapefruit!

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              D Offline
              David Wulff
              wrote on last edited by
              #10

              I couldn't find what I was looking for (I think it may have been on the One.Tel UK site, d'uh) but this is basically it: "One.Tel UK May Split From Australian Parent Company sources have told ZDNet that Britain is the only country where One.Tel is making a profit -- thought to be in the region of £14m per year. Senior company officials told employees on Wednesday that the profits made in the UK meant it would be possible for the UK office to go independent. Currently, most of the UK profits were being used to support the loss-making Australian operations."


              David Wulff http://www.davidwulff.co.uk

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              • P Paul Riley

                David Wulff wrote: You are one sick sick puppy. :-D I try. David Wulff wrote: Probably is a coincidence then because I have no problems at all connecting, just doing anything once I'm connected it proving troublesome. :laugh: Fair point, doesn't sound like quite the same problem does it? Thinking about it, I do seem to remember hearing something about OneTel UK being in trouble recently (hell, all comms companies are in trouble, this was a bit more than that). I wasn't aware it had gotten this bad though. :suss: Paul Pleasently caving in, I come undone - Queens of the Stone Age, No One Knows

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                David Wulff
                wrote on last edited by
                #11

                Paul Riley wrote: I do seem to remember hearing something about OneTel UK being in trouble recently How recently is recently? If it was mid-2002 then it may have been when One.Tel Australia went bust, AFAIK One.Tel UK was still viable and carried on independantly. If it was more recent then that... uh oh... :~


                David Wulff http://www.davidwulff.co.uk

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                • D David Wulff

                  Paul Riley wrote: I do seem to remember hearing something about OneTel UK being in trouble recently How recently is recently? If it was mid-2002 then it may have been when One.Tel Australia went bust, AFAIK One.Tel UK was still viable and carried on independantly. If it was more recent then that... uh oh... :~


                  David Wulff http://www.davidwulff.co.uk

                  P Offline
                  P Offline
                  Paul Riley
                  wrote on last edited by
                  #12

                  David Wulff wrote: If it was more recent then that... uh oh... Much more recently, probably November. But again, I didn't think it was that bad, don't start panicking yet, I'm thinking more along the lines of job losses (much like BAE today; that's hardly reason to think BAE are going bankrupt). There doesn't seem to be any news around, if it was that serious, I'm sure there would be. Paul Pleasently caving in, I come undone - Queens of the Stone Age, No One Knows

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                  • D David Wulff

                    [update] There is a temporary fix until the DNS servers are up again (which will probably not be till tomorrow morning): http://www.ispreview.co.uk/talk/showthread.php?s=6937e84ac942bb84e93b59788aaf43d2&threadid=7331[^]. It works great, I'm back on One'Tel right now. [original message below] Does anyone know what has happened to One.Tel (UK)? This morning I was using their ISP services as usualy but as of about two hours ago I am unable to access anything once I have connected. (Paul: not even MSN Messenger anymore). Both of their web sites (.co.uk and .net.uk) are non-existant, WHOIS/DIG/whatever all fails against them, their mail servers are not reachable. Whilst I can dial in and log on to their servers just fine once I am connected nothing gets through no matter what port, protocol or whatever. Can anyone else access www.onetel.net.uk[^]? I'm using FreeNetName again right now - argh, I feel so dirsty! I won't be spending much time online by the looks of things, not by previous standards at least, as I just can't afford the call charges (it's already cost me sixty pence just to write this). I expect it is just network problems their end, maybe a firewall has gone AWOL or a fuse has blown somewhere, but this is peak time right now and the problem has been there for hours now - surely they'd have fixed it? :~ If anyone (i.e. another subscriber who actually kept their welcome letter :o) knows of a telephone number I could call to find out what has happened I'd really appreciate it. P.s. in case anyone suggests it as a possible cause, no I do not have a firewall currently configured on this machine.


                    David Wulff http://www.davidwulff.co.uk

                    D Offline
                    D Offline
                    David Wulff
                    wrote on last edited by
                    #13

                    Ah ha, all that talk of One.Tel going the route of it's Australian father had me scared for a while, but it is a harmless (in comparison) problem that is cauisng this outage: http://www.ispreview.co.uk/talk/showthread.php?s=975d065cac5f4c8b2a51b051aa60af19&postid=53673#post53673[^] When will people learn - just because you are qualified as an IT Technician that doesn't mean you are qualified to go round pressing buttons just because you can! If it works leave it be.


                    David Wulff http://www.davidwulff.co.uk

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                    • D David Wulff

                      Ah ha, all that talk of One.Tel going the route of it's Australian father had me scared for a while, but it is a harmless (in comparison) problem that is cauisng this outage: http://www.ispreview.co.uk/talk/showthread.php?s=975d065cac5f4c8b2a51b051aa60af19&postid=53673#post53673[^] When will people learn - just because you are qualified as an IT Technician that doesn't mean you are qualified to go round pressing buttons just because you can! If it works leave it be.


                      David Wulff http://www.davidwulff.co.uk

                      C Offline
                      C Offline
                      Chris Meech
                      wrote on last edited by
                      #14

                      David Wulff wrote: If it works leave it be. I've always liked, "If it ain't broke, why waste time fixing it?". :) Chris Meech "what makes CP different is the people and sense of community, things people will only discover if they join up and join in." Christian Graus Nov 14, 2002. "AAAAAAAAAHHHHHH!!!!! Those leaks are driving me crazy! How does one finds a memory leak in a garbage collected environment ??! Daniel Turini Nov. 2, 2002.

                      1 Reply Last reply
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                      • D David Wulff

                        [update] There is a temporary fix until the DNS servers are up again (which will probably not be till tomorrow morning): http://www.ispreview.co.uk/talk/showthread.php?s=6937e84ac942bb84e93b59788aaf43d2&threadid=7331[^]. It works great, I'm back on One'Tel right now. [original message below] Does anyone know what has happened to One.Tel (UK)? This morning I was using their ISP services as usualy but as of about two hours ago I am unable to access anything once I have connected. (Paul: not even MSN Messenger anymore). Both of their web sites (.co.uk and .net.uk) are non-existant, WHOIS/DIG/whatever all fails against them, their mail servers are not reachable. Whilst I can dial in and log on to their servers just fine once I am connected nothing gets through no matter what port, protocol or whatever. Can anyone else access www.onetel.net.uk[^]? I'm using FreeNetName again right now - argh, I feel so dirsty! I won't be spending much time online by the looks of things, not by previous standards at least, as I just can't afford the call charges (it's already cost me sixty pence just to write this). I expect it is just network problems their end, maybe a firewall has gone AWOL or a fuse has blown somewhere, but this is peak time right now and the problem has been there for hours now - surely they'd have fixed it? :~ If anyone (i.e. another subscriber who actually kept their welcome letter :o) knows of a telephone number I could call to find out what has happened I'd really appreciate it. P.s. in case anyone suggests it as a possible cause, no I do not have a firewall currently configured on this machine.


                        David Wulff http://www.davidwulff.co.uk

                        T Offline
                        T Offline
                        Ted Ferenc
                        wrote on last edited by
                        #15

                        see:- http://www.ispreview.co.uk/talk/forumdisplay.php?s=&forumid=89[^] Evidently their firewall is down!


                        If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676

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                        • B benjymous

                          A few usenet searches suggest that One.Tel may have gone into recievership I don't know if the UK part is run independantly though -- Help me! I'm turning into a grapefruit!

                          T Offline
                          T Offline
                          Ted Ferenc
                          wrote on last edited by
                          #16

                          I believe that was OneTel Australia, the UK operation is totaly separate


                          If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676

                          1 Reply Last reply
                          0
                          • D David Wulff

                            Ah ha, all that talk of One.Tel going the route of it's Australian father had me scared for a while, but it is a harmless (in comparison) problem that is cauisng this outage: http://www.ispreview.co.uk/talk/showthread.php?s=975d065cac5f4c8b2a51b051aa60af19&postid=53673#post53673[^] When will people learn - just because you are qualified as an IT Technician that doesn't mean you are qualified to go round pressing buttons just because you can! If it works leave it be.


                            David Wulff http://www.davidwulff.co.uk

                            A Offline
                            A Offline
                            Anna Jayne Metcalfe
                            wrote on last edited by
                            #17

                            At least it's something "normal" (if anything in IT is remotely normal). I've just found the phone number for you too - 0800 9571100. Now it's just a matter of where to put the post-it for next time...:rolleyes: Anna :rose: www.annasplace.me.uk

                            "Be yourself - not what others think you should be"
                            - Marcia Graesch

                            Trouble with resource IDs? Try the Resource ID Organiser Add-In for Visual C++

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                            0
                            • D David Wulff

                              [update] There is a temporary fix until the DNS servers are up again (which will probably not be till tomorrow morning): http://www.ispreview.co.uk/talk/showthread.php?s=6937e84ac942bb84e93b59788aaf43d2&threadid=7331[^]. It works great, I'm back on One'Tel right now. [original message below] Does anyone know what has happened to One.Tel (UK)? This morning I was using their ISP services as usualy but as of about two hours ago I am unable to access anything once I have connected. (Paul: not even MSN Messenger anymore). Both of their web sites (.co.uk and .net.uk) are non-existant, WHOIS/DIG/whatever all fails against them, their mail servers are not reachable. Whilst I can dial in and log on to their servers just fine once I am connected nothing gets through no matter what port, protocol or whatever. Can anyone else access www.onetel.net.uk[^]? I'm using FreeNetName again right now - argh, I feel so dirsty! I won't be spending much time online by the looks of things, not by previous standards at least, as I just can't afford the call charges (it's already cost me sixty pence just to write this). I expect it is just network problems their end, maybe a firewall has gone AWOL or a fuse has blown somewhere, but this is peak time right now and the problem has been there for hours now - surely they'd have fixed it? :~ If anyone (i.e. another subscriber who actually kept their welcome letter :o) knows of a telephone number I could call to find out what has happened I'd really appreciate it. P.s. in case anyone suggests it as a possible cause, no I do not have a firewall currently configured on this machine.


                              David Wulff http://www.davidwulff.co.uk

                              C Offline
                              C Offline
                              carrie
                              wrote on last edited by
                              #18

                              Yeah, absolute bastards. Well maybe not because shit happens, but it really had to happen when I was doing a test of my game online that took me 3 weeks to arrange. Picture the scene, me sitting there chuffed that 30 people had taken 2 hours out of their day to give it a good thrashing and to pick out bugs then all of a sudden "Connection to Host Lost". Oh bollocks, I managed to miss all but the first 10 minutes of the test session. Now I've got about 400 emails of bug reports sitting waiting for me to trawl through them whereas I was planning to play a little and spectate and take messages on the bugs and keep everyone updated throughout the session. I got lucky because someone that was testing managed to co-ordinate the whole thing when I disappeared so it didn't turn into a total disaster. Bleh, back to reading some emails, listening to people discussing it in IRC and cursing the really unfortunate timing. Got to give them credit though, OneTel have given great service for no fuss since I signed with them, they piss all over the f***ers at BT.

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                              • C carrie

                                Yeah, absolute bastards. Well maybe not because shit happens, but it really had to happen when I was doing a test of my game online that took me 3 weeks to arrange. Picture the scene, me sitting there chuffed that 30 people had taken 2 hours out of their day to give it a good thrashing and to pick out bugs then all of a sudden "Connection to Host Lost". Oh bollocks, I managed to miss all but the first 10 minutes of the test session. Now I've got about 400 emails of bug reports sitting waiting for me to trawl through them whereas I was planning to play a little and spectate and take messages on the bugs and keep everyone updated throughout the session. I got lucky because someone that was testing managed to co-ordinate the whole thing when I disappeared so it didn't turn into a total disaster. Bleh, back to reading some emails, listening to people discussing it in IRC and cursing the really unfortunate timing. Got to give them credit though, OneTel have given great service for no fuss since I signed with them, they piss all over the f***ers at BT.

                                D Offline
                                D Offline
                                David Wulff
                                wrote on last edited by
                                #19

                                carrie wrote: Got to give them credit though, OneTel have given great service for no fuss since I signed with them, they piss all over the f***ers at BT. I hear you! I hear you! :-D I bet one pissed off One.Tel employee will be going home stinking of cheap whiskey right about now faced with explaining why he just lost his job and cost his company tens of thousands of pounds. I almost feel sorry for him... almost. Web traffic is going through again now, though the mailboxes are still unreachable (not that I actually use them). Hopefully everything will be sorted in the morning.


                                David Wulff http://www.davidwulff.co.uk

                                1 Reply Last reply
                                0
                                • D David Wulff

                                  [update] There is a temporary fix until the DNS servers are up again (which will probably not be till tomorrow morning): http://www.ispreview.co.uk/talk/showthread.php?s=6937e84ac942bb84e93b59788aaf43d2&threadid=7331[^]. It works great, I'm back on One'Tel right now. [original message below] Does anyone know what has happened to One.Tel (UK)? This morning I was using their ISP services as usualy but as of about two hours ago I am unable to access anything once I have connected. (Paul: not even MSN Messenger anymore). Both of their web sites (.co.uk and .net.uk) are non-existant, WHOIS/DIG/whatever all fails against them, their mail servers are not reachable. Whilst I can dial in and log on to their servers just fine once I am connected nothing gets through no matter what port, protocol or whatever. Can anyone else access www.onetel.net.uk[^]? I'm using FreeNetName again right now - argh, I feel so dirsty! I won't be spending much time online by the looks of things, not by previous standards at least, as I just can't afford the call charges (it's already cost me sixty pence just to write this). I expect it is just network problems their end, maybe a firewall has gone AWOL or a fuse has blown somewhere, but this is peak time right now and the problem has been there for hours now - surely they'd have fixed it? :~ If anyone (i.e. another subscriber who actually kept their welcome letter :o) knows of a telephone number I could call to find out what has happened I'd really appreciate it. P.s. in case anyone suggests it as a possible cause, no I do not have a firewall currently configured on this machine.


                                  David Wulff http://www.davidwulff.co.uk

                                  G Offline
                                  G Offline
                                  Gary R Wheeler
                                  wrote on last edited by
                                  #20

                                  Hey Dave - Is your sig sensitive to the CP forum you're in? It just posted a soapbox-only limerick. (just curious; it's cool to watch you web jocks play)


                                  Software Zen: delete this;

                                  D 1 Reply Last reply
                                  0
                                  • G Gary R Wheeler

                                    Hey Dave - Is your sig sensitive to the CP forum you're in? It just posted a soapbox-only limerick. (just curious; it's cool to watch you web jocks play)


                                    Software Zen: delete this;

                                    D Offline
                                    D Offline
                                    David Wulff
                                    wrote on last edited by
                                    #21

                                    Yes it is - when you're in the Soapbox or John Simmons' profile message board you get mature rated quotes and limericks. :-D


                                    David Wulff http://www.davidwulff.co.uk

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