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Bloody QA Testers

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  • N Offline
    N Offline
    Not Active
    wrote on last edited by
    #1

    I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


    Failure is not an option; it's the default selection.

    R H L B P 7 Replies Last reply
    0
    • N Not Active

      I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


      Failure is not an option; it's the default selection.

      R Offline
      R Offline
      R Giskard Reventlov
      wrote on last edited by
      #2

      Unless the QA document has 'TURN OVER' in large letters at the bottom of the page testing ends at page 1. :)

      "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair. nils illegitimus carborundum me, me, me

      H N 2 Replies Last reply
      0
      • N Not Active

        I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


        Failure is not an option; it's the default selection.

        H Offline
        H Offline
        Henry Minute
        wrote on last edited by
        #3

        Shoot the proof-reader.

        Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

        C 1 Reply Last reply
        0
        • R R Giskard Reventlov

          Unless the QA document has 'TURN OVER' in large letters at the bottom of the page testing ends at page 1. :)

          "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair. nils illegitimus carborundum me, me, me

          H Offline
          H Offline
          Henry Minute
          wrote on last edited by
          #4

          By the sound of it, it ought to have NOW PLEASE WASH YOUR HANDS at the bottom of every page.

          Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

          1 Reply Last reply
          0
          • H Henry Minute

            Shoot the proof-reader.

            Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

            C Offline
            C Offline
            Chris Meech
            wrote on last edited by
            #5

            Shooting is much too polite. Something that inflicts continuous pain for several weeks, is much more preferable. :)

            Chris Meech I am Canadian. [heard in a local bar] In theory there is no difference between theory and practice. In practice there is. [Yogi Berra] posting about Crystal Reports here is like discussing gay marriage on a catholic church’s website.[Nishant Sivakumar]

            H W 2 Replies Last reply
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            • C Chris Meech

              Shooting is much too polite. Something that inflicts continuous pain for several weeks, is much more preferable. :)

              Chris Meech I am Canadian. [heard in a local bar] In theory there is no difference between theory and practice. In practice there is. [Yogi Berra] posting about Crystal Reports here is like discussing gay marriage on a catholic church’s website.[Nishant Sivakumar]

              H Offline
              H Offline
              Henry Minute
              wrote on last edited by
              #6

              Oh, a VB course.

              Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

              1 Reply Last reply
              0
              • C Chris Meech

                Shooting is much too polite. Something that inflicts continuous pain for several weeks, is much more preferable. :)

                Chris Meech I am Canadian. [heard in a local bar] In theory there is no difference between theory and practice. In practice there is. [Yogi Berra] posting about Crystal Reports here is like discussing gay marriage on a catholic church’s website.[Nishant Sivakumar]

                W Offline
                W Offline
                wizardzz
                wrote on last edited by
                #7

                But they already are a QA tester.

                C 1 Reply Last reply
                0
                • N Not Active

                  I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


                  Failure is not an option; it's the default selection.

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  Mark Nischalke wrote:

                  QA tester

                  I once worked with a guy that allegedly worked in SQA before joining our company. He thought that a good bug report consisted of "The text on the button is wrong"

                  Why is common sense not common? Never argue with an idiot. They will drag you down to their level where they are an expert. Sometimes it takes a lot of work to be lazy Please stand in front of my pistol, smile and wait for the flash - JSOP 2012

                  C 1 Reply Last reply
                  0
                  • R R Giskard Reventlov

                    Unless the QA document has 'TURN OVER' in large letters at the bottom of the page testing ends at page 1. :)

                    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." Red Adair. nils illegitimus carborundum me, me, me

                    N Offline
                    N Offline
                    Not Active
                    wrote on last edited by
                    #9

                    Step 1: Click button Step 2: Repeat step 1 That should put them into an infinite loop and stop the defect reports. :laugh:


                    Failure is not an option; it's the default selection.

                    1 Reply Last reply
                    0
                    • L Lost User

                      Mark Nischalke wrote:

                      QA tester

                      I once worked with a guy that allegedly worked in SQA before joining our company. He thought that a good bug report consisted of "The text on the button is wrong"

                      Why is common sense not common? Never argue with an idiot. They will drag you down to their level where they are an expert. Sometimes it takes a lot of work to be lazy Please stand in front of my pistol, smile and wait for the flash - JSOP 2012

                      C Offline
                      C Offline
                      CPallini
                      wrote on last edited by
                      #10

                      I know him, at them moment he's posting in the Q&A 'questions' like: "my code doesn't work". :-D

                      Veni, vidi, vici.

                      1 Reply Last reply
                      0
                      • W wizardzz

                        But they already are a QA tester.

                        C Offline
                        C Offline
                        CPallini
                        wrote on last edited by
                        #11

                        :-D

                        Veni, vidi, vici.

                        C 1 Reply Last reply
                        0
                        • N Not Active

                          I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


                          Failure is not an option; it's the default selection.

                          B Offline
                          B Offline
                          Bassam Abdul Baki
                          wrote on last edited by
                          #12

                          You need QC to manage QA.

                          Web - BM - RSS - Math - LinkedIn

                          1 Reply Last reply
                          0
                          • N Not Active

                            I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


                            Failure is not an option; it's the default selection.

                            P Offline
                            P Offline
                            Pete OHanlon
                            wrote on last edited by
                            #13

                            The banes of my life are the testers that think they can design interfaces, the ones who think they understand the application requirements better than the end user and the ones who think a failing test is the following (and this really happened): "I deleted the application from the desktop" No you didn't, that's the shortcut "I could still start the application from the menu. The application must have been installed twice." Nope - you deleted the shortcut. You can tell by the little arrow that was on the icon before you deleted it. It took me two weeks, including escalating this to the end user before it was finally closed off as not a defect.

                            *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                            "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                            CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                            N 1 Reply Last reply
                            0
                            • C CPallini

                              :-D

                              Veni, vidi, vici.

                              C Offline
                              C Offline
                              Chris C B
                              wrote on last edited by
                              #14

                              Hi Carlo, In a couple of weeks my wife and I, together with my brother-in-law and wife, are spending two weeks in Italy, covering Rome, Florence, and Venice, and I would appreciate a little information. The most critical issue is - what does a bottle of good gin cost? :laugh: Also, can I buy a 3G data-only sim card on a pay-as-you-go deal? I want it for my net-book. I shall keep my usual card in my 'phone, but roaming data access is stupidly expensive. And finally, my wife is refusing to let me take my favourite Akubra[^] with me, so what is the current style of hat in Italy, so I can protect your fellow countrymen from being blinded by the reflections from the top of my head? :sigh: :) Taa very muchly if you can help with any of this (particularly the gin). :cool:

                              C V 2 Replies Last reply
                              0
                              • N Not Active

                                I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


                                Failure is not an option; it's the default selection.

                                R Offline
                                R Offline
                                Ravi Bhavnani
                                wrote on last edited by
                                #15

                                But doesn't that help raise the issue that the requirements may need to be reworked in order to enhance usability? /ravi

                                My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

                                N 1 Reply Last reply
                                0
                                • P Pete OHanlon

                                  The banes of my life are the testers that think they can design interfaces, the ones who think they understand the application requirements better than the end user and the ones who think a failing test is the following (and this really happened): "I deleted the application from the desktop" No you didn't, that's the shortcut "I could still start the application from the menu. The application must have been installed twice." Nope - you deleted the shortcut. You can tell by the little arrow that was on the icon before you deleted it. It took me two weeks, including escalating this to the end user before it was finally closed off as not a defect.

                                  *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                                  "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                                  CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                                  N Offline
                                  N Offline
                                  Not Active
                                  wrote on last edited by
                                  #16

                                  Before testing even began, during the test case review process, this tester wanted to add defects because the application didn't support Accessibility. It took great effort to get them to understand their job is to test what is in the requirements and no support for Accessibility was specified in the requirements. So far five defects submitted and all are because of not reading the documentation and trying to test something that isn't in the requirements.


                                  Failure is not an option; it's the default selection.

                                  1 Reply Last reply
                                  0
                                  • R Ravi Bhavnani

                                    But doesn't that help raise the issue that the requirements may need to be reworked in order to enhance usability? /ravi

                                    My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

                                    N Offline
                                    N Offline
                                    Not Active
                                    wrote on last edited by
                                    #17

                                    There was nothing wrong with the requirements, only the format the QA tester applied to the document.


                                    Failure is not an option; it's the default selection.

                                    1 Reply Last reply
                                    0
                                    • C Chris C B

                                      Hi Carlo, In a couple of weeks my wife and I, together with my brother-in-law and wife, are spending two weeks in Italy, covering Rome, Florence, and Venice, and I would appreciate a little information. The most critical issue is - what does a bottle of good gin cost? :laugh: Also, can I buy a 3G data-only sim card on a pay-as-you-go deal? I want it for my net-book. I shall keep my usual card in my 'phone, but roaming data access is stupidly expensive. And finally, my wife is refusing to let me take my favourite Akubra[^] with me, so what is the current style of hat in Italy, so I can protect your fellow countrymen from being blinded by the reflections from the top of my head? :sigh: :) Taa very muchly if you can help with any of this (particularly the gin). :cool:

                                      C Offline
                                      C Offline
                                      CPallini
                                      wrote on last edited by
                                      #18

                                      Chris C-B wrote:

                                      The most critical issue is - what does a bottle of good gin cost?

                                      Around ten euros per liter, I guess (I drink grappa, usually).

                                      Chris C-B wrote:

                                      Also, can I buy a 3G data-only sim card on a pay-as-you-go deal?

                                      Yes, of course. You may find also some free wifi spots, in the big towns.

                                      Chris C-B wrote:

                                      And finally, my wife is refusing to let me take my favourite Akubra[^] with me, so what is the current style of hat in Italy, so I can protect your fellow countrymen from being blinded by the reflections from the top of my head?

                                      A bit expensive one[^].

                                      Chris C-B wrote:

                                      Taa very muchly if you can help with any of this (particularly the gin).

                                      Be careful: don't drink and drive (expecially while dressing fancy hats)! :-D We might have a gin here in Rome.

                                      Veni, vidi, vici.

                                      C 1 Reply Last reply
                                      0
                                      • N Not Active

                                        I just spent over an hour back and forth with a QA tester because they keep saying a value was not showing up in a dropdown list. Turns out it was a two word value and the requirements document they where looking at had placed a line break because of formatting. Despite me pointing where the values where in the database and the correct format, it was submitted as a defect because the document had it on a separate line. X|


                                        Failure is not an option; it's the default selection.

                                        J Offline
                                        J Offline
                                        Joe Woodbury
                                        wrote on last edited by
                                        #19

                                        I agree with the tester. You can't just chuck the testing document because you don't like what it says. If there is a discrepancy between the testing document and the design document or an error with either, then that needs to be hashed out, not just ignored.

                                        N 1 Reply Last reply
                                        0
                                        • J Joe Woodbury

                                          I agree with the tester. You can't just chuck the testing document because you don't like what it says. If there is a discrepancy between the testing document and the design document or an error with either, then that needs to be hashed out, not just ignored.

                                          N Offline
                                          N Offline
                                          Not Active
                                          wrote on last edited by
                                          #20

                                          There was nothing wrong with the requirements, only the format the QA tester applied to the document.


                                          Failure is not an option; it's the default selection.

                                          1 Reply Last reply
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