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not good. really not good. not good at all.

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  • T TorstenH

    Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

    regards Torsten When I'm not working

    M Offline
    M Offline
    Maximilien
    wrote on last edited by
    #4

    No biggie. Just report it, you are a professional. Check and review your procedures to improve them (better code review, unit tests, black box testing, ... ) and limit the possibility of that happening in the future.

    Watched code never compiles.

    T 1 Reply Last reply
    0
    • T TorstenH

      Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

      regards Torsten When I'm not working

      Mike HankeyM Offline
      Mike HankeyM Offline
      Mike Hankey
      wrote on last edited by
      #5

      At least you found it and as long as it can be fixed without much ado you're a rock star.

      VS2010/Atmel Studio 6.0 ToDo Manager Extension
      Version 3.0 now available. There is no place like 127.0.0.1

      T 1 Reply Last reply
      0
      • B Bassam Abdul Baki

        Careful that there isn't a workaround already in place that's causing the bug not to be seen.

        Web - BM - RSS - Math - LinkedIn

        T Offline
        T Offline
        TorstenH
        wrote on last edited by
        #6

        no work around. I checked on multiple systems in the production area (we are also selling hardware). It's in every installation...

        regards Torsten When I'm not working

        1 Reply Last reply
        0
        • T TorstenH

          Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

          regards Torsten When I'm not working

          R Offline
          R Offline
          Rage
          wrote on last edited by
          #7

          If nobody noticed, just fix it et voilà.

          P OriginalGriffO 2 Replies Last reply
          0
          • Mike HankeyM Mike Hankey

            At least you found it and as long as it can be fixed without much ado you're a rock star.

            VS2010/Atmel Studio 6.0 ToDo Manager Extension
            Version 3.0 now available. There is no place like 127.0.0.1

            T Offline
            T Offline
            TorstenH
            wrote on last edited by
            #8

            should be fixable. I'm just amazed that no one yet saw it. It's totally obvious!

            regards Torsten When I'm not working

            1 Reply Last reply
            0
            • M Maximilien

              No biggie. Just report it, you are a professional. Check and review your procedures to improve them (better code review, unit tests, black box testing, ... ) and limit the possibility of that happening in the future.

              Watched code never compiles.

              T Offline
              T Offline
              TorstenH
              wrote on last edited by
              #9

              Yepp, we need to. But as long as I don't change something nobody does. It's a pretty lame procedure to change things. Lot of the guys are working here since 20 or more years. They don't move much...

              regards Torsten When I'm not working

              1 Reply Last reply
              0
              • T TorstenH

                Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                regards Torsten When I'm not working

                N Offline
                N Offline
                Nagy Vilmos
                wrote on last edited by
                #10

                As you say no one has noticed, go to management with the reason no one noticed, what the bug is and what the solution will be to make sure your derriere is not left visible.


                Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                1 Reply Last reply
                0
                • R Rage

                  If nobody noticed, just fix it et voilà.

                  P Offline
                  P Offline
                  Pete OHanlon
                  wrote on last edited by
                  #11

                  Err no. If you change code, it must be tested.

                  *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                  "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                  CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                  N 1 Reply Last reply
                  0
                  • T TorstenH

                    Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                    regards Torsten When I'm not working

                    P Offline
                    P Offline
                    Pete OHanlon
                    wrote on last edited by
                    #12

                    The lesson to be taken out of this is what procedures do you need to put in place to prevent an occurrence like this happening again. If the bug is that big, it should be squeaky bottom time for your test team. They will be the ones who gave to explain why they never saw it.

                    *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                    "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                    CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                    T 1 Reply Last reply
                    0
                    • R Rage

                      If nobody noticed, just fix it et voilà.

                      OriginalGriffO Offline
                      OriginalGriffO Offline
                      OriginalGriff
                      wrote on last edited by
                      #13

                      NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

                      Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                      B L 2 Replies Last reply
                      0
                      • P Pete OHanlon

                        Err no. If you change code, it must be tested.

                        *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                        "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                        CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                        N Offline
                        N Offline
                        Nagy Vilmos
                        wrote on last edited by
                        #14

                        Good management hat! Document everything before and after the fact, that way you can see not just what changed by the reason why.


                        Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                        E 1 Reply Last reply
                        0
                        • P Pete OHanlon

                          The lesson to be taken out of this is what procedures do you need to put in place to prevent an occurrence like this happening again. If the bug is that big, it should be squeaky bottom time for your test team. They will be the ones who gave to explain why they never saw it.

                          *pre-emptive celebratory nipple tassle jiggle* - Sean Ewington

                          "Mind bleach! Send me mind bleach!" - Nagy Vilmos

                          CodeStash - Online Snippet Management | My blog | MoXAML PowerToys | Mole 2010 - debugging made easier

                          T Offline
                          T Offline
                          TorstenH
                          wrote on last edited by
                          #15

                          true - I had a small talk with them about it and they just raised the shoulders... oh boy!

                          regards Torsten When I'm not working

                          1 Reply Last reply
                          0
                          • N Nagy Vilmos

                            Good management hat! Document everything before and after the fact, that way you can see not just what changed by the reason why.


                            Panic, Chaos, Destruction. My work here is done. Drink. Get drunk. Fall over - P O'H OK, I will win to day or my name isn't Ethel Crudacre! - DD Ethel Crudacre I cannot live by bread alone. Bacon and ketchup are needed as well. - Trollslayer Have a bit more patience with newbies. Of course some of them act dumb - they're often *students*, for heaven's sake - Terry Pratchett

                            E Offline
                            E Offline
                            Espen Harlinn
                            wrote on last edited by
                            #16

                            Good point :thumbsup:

                            Espen Harlinn Principal Architect, Software - Goodtech Projects & Services AS My LinkedIn Profile

                            1 Reply Last reply
                            0
                            • OriginalGriffO OriginalGriff

                              NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

                              Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                              B Offline
                              B Offline
                              Bassam Abdul Baki
                              wrote on last edited by
                              #17

                              My daisy chain was three at one point. Fix A breaks B. Fix B breaks C. Fix C breaks A. We kept going around in circles for a while until we realized that.

                              Web - BM - RSS - Math - LinkedIn

                              1 Reply Last reply
                              0
                              • OriginalGriffO OriginalGriff

                                NO! Naughty boy! Unauthorised and unrecorded changes in production software? Ouch! Shove it up the food chain - let them prioritize it and schedule it's fix. It can't be critical if it has been in production and not been noticed, but there is a chance that the fix may cause it's own problems: one coder I recall had an oscillating bug. When she fixed the one, it caused the other. When she fixed the second, it caused the first. Round and round we go...

                                Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                                L Offline
                                L Offline
                                Lost User
                                wrote on last edited by
                                #18

                                OriginalGriff wrote:

                                NO! Naughty boy!
                                Unauthorised and unrecorded changes in production software? Ouch!

                                Whachewtorkinbout Willis? Earlier this week, new (2.5 weeks) ICT Manager of customer and ICT Operations Manager sit down and decide to make changes to the production Active Directory and Exchange. They decided to Disconnect all Mailboxes for accounts in the Disabled User OU. Problem is, someone (I reckon the same people) had disabled accounts that shouldn't have been disabled (1 of the 5 Board Members among others) and also moved accounts for Room Mailboxes (which are Disabled by design) into the same OU. So I had fun fixing the Elephant Ups and even more fun when during the moving of accounts to the correct OU's before Enabling them in AD and then Connecting them again in Exchange, I had the same knob-jockeys making furthers changes to the OU structure and connecting mailboxes without informing me and I was going mental trying to understand why I couldn't find acounts to connect too, even though I could see the accounts in AD. I deserve a large payrise as I have left all involved with all of their teeth.

                                Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                OriginalGriffO 1 Reply Last reply
                                0
                                • T TorstenH

                                  Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                                  regards Torsten When I'm not working

                                  W Offline
                                  W Offline
                                  wizardzz
                                  wrote on last edited by
                                  #19

                                  Well, go on, who created the bug?

                                  1 Reply Last reply
                                  0
                                  • L Lost User

                                    OriginalGriff wrote:

                                    NO! Naughty boy!
                                    Unauthorised and unrecorded changes in production software? Ouch!

                                    Whachewtorkinbout Willis? Earlier this week, new (2.5 weeks) ICT Manager of customer and ICT Operations Manager sit down and decide to make changes to the production Active Directory and Exchange. They decided to Disconnect all Mailboxes for accounts in the Disabled User OU. Problem is, someone (I reckon the same people) had disabled accounts that shouldn't have been disabled (1 of the 5 Board Members among others) and also moved accounts for Room Mailboxes (which are Disabled by design) into the same OU. So I had fun fixing the Elephant Ups and even more fun when during the moving of accounts to the correct OU's before Enabling them in AD and then Connecting them again in Exchange, I had the same knob-jockeys making furthers changes to the OU structure and connecting mailboxes without informing me and I was going mental trying to understand why I couldn't find acounts to connect too, even though I could see the accounts in AD. I deserve a large payrise as I have left all involved with all of their teeth.

                                    Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                                    OriginalGriffO Offline
                                    OriginalGriffO Offline
                                    OriginalGriff
                                    wrote on last edited by
                                    #20

                                    But I bet you have left a lasting record of the changes somewhere! Either via profanity or bruising... :laugh:

                                    Ideological Purity is no substitute for being able to stick your thumb down a pipe to stop the water

                                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                                    1 Reply Last reply
                                    0
                                    • T TorstenH

                                      Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                                      regards Torsten When I'm not working

                                      S Offline
                                      S Offline
                                      SledgeHammer01
                                      wrote on last edited by
                                      #21

                                      So, obviously, its not a "mega huge bug". Quit being a drama queen :).

                                      1 Reply Last reply
                                      0
                                      • T TorstenH

                                        Holly s***! I found a mega huge bug this afternoon in one of our programs. The bug is there since at least half a year and nobody saw it or noticed it. Not us, not the test department, not the customers. But it's definitely there. Seems like I'll have to be the unlucky messenger to break the news. no good. absolutely no good. not good at all.

                                        regards Torsten When I'm not working

                                        M Offline
                                        M Offline
                                        Mark_Wallace
                                        wrote on last edited by
                                        #22

                                        Ever heard the Bible quote "Seek, and ye shall find"? Well, stop seeking, you idiot! Everyone was happy! You're rocking the boat!

                                        I wanna be a eunuchs developer! Pass me a bread knife!

                                        1 Reply Last reply
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