Apple Problems
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
You need a special tool: There is an app for that[^] - apply to phone, then to Luser if he complains...
Those who fail to learn history are doomed to repeat it. --- George Santayana (December 16, 1863 – September 26, 1952) Those who fail to clear history are doomed to explain it. --- OriginalGriff (February 24, 1959 – ∞)
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
I don't have such a device. But
Dalek Dave wrote:
get mail
and
Dalek Dave wrote:
SMTP
does not match. SMTP is for outgoing mail and POP or IMAP for incoming. Maybe this helps: http://support.apple.com/kb/ht4810[^].
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You need a special tool: There is an app for that[^] - apply to phone, then to Luser if he complains...
Those who fail to learn history are doomed to repeat it. --- George Santayana (December 16, 1863 – September 26, 1952) Those who fail to clear history are doomed to explain it. --- OriginalGriff (February 24, 1959 – ∞)
tvg
speramus in juniperus
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I don't have such a device. But
Dalek Dave wrote:
get mail
and
Dalek Dave wrote:
SMTP
does not match. SMTP is for outgoing mail and POP or IMAP for incoming. Maybe this helps: http://support.apple.com/kb/ht4810[^].
OK, in order to GET MAIL he needs to set up his mail account. On the set up it fails. I think it is failing on the SMTP portion.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
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OK, in order to GET MAIL he needs to set up his mail account. On the set up it fails. I think it is failing on the SMTP portion.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
Dalek Dave wrote:
On the set up it fails
That is a problem description we all like at Q&A and in the programming forums ;) Seriously: Check everything that has been entered (account, password, mail address, server names, ports, SSL). Setup failures will occur when the connection to one of the servers fails. Your colleague may also use his PC to check if the servers are actually online (his works email is your companies mail?).
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
I did this without any problems on + My private iPhone for my Yahoo-mail + My work iPhone, exchange. I never saw any SMTP stuff or "ingoing/outgoing" fields. All I entered was my full email address and password [and "name"]. Under the first step: settings > e-mail > add account I guess it is important to keep your eyes open and select the closest corresponding option, or experiment with differnt ones. In a normal desktop client I usually suffer quite a hassle to set-up IMAP (to get folders replicated) but my phone figured it all out in a flash. My tupence, hope it helps a bit... A
Life is too shor
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
If he is connecting to an Exchange server, they server must have ActiveSync enabled. I can't recall if this is at the server level or user level. It has been a couple of years since this was set up and I was on the edge anyway, not sure if I am remembering correctly. Also it does seem to me like I have had a problem where I was able to get incoming mail (pop or imap) set up but still fail on outgoing (smtp).
Jack of all trades, master of none, though often times better than master of one.
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Colleague decided to have an Apple phone instead of something that works. He wants his works email on it. Entering the account details that are the same as the one's on the Mail Server on his PC means he still cannot get mail on his Worm-ridden pocket weight. Is there anyone who knows how to resolve this? I think the prob may be the outgoing SMTP address.
--------------------------------- Obscurum per obscurius. Ad astra per alas porci. Quidquid latine dictum sit, altum videtur.
Activate the alternative server that doesn't start with SMTP
