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  3. The quality of Apple's software

The quality of Apple's software

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  • C Offline
    C Offline
    Chris Maunder
    wrote on last edited by
    #1

    I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

    cheers Chris Maunder

    M L M D D 24 Replies Last reply
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    • C Chris Maunder

      I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

      cheers Chris Maunder

      M Offline
      M Offline
      Mycroft Holmes
      wrote on last edited by
      #2

      But it is from Apple, doesn't it just work! HAH HAH Hah Hah hah hah hah hic! Oops that was a response from a decade ago, slipped in from somewhere.

      Never underestimate the power of human stupidity RAH

      1 Reply Last reply
      0
      • C Chris Maunder

        I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

        cheers Chris Maunder

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #3

        It started with Maps... I haven't upgraded my Mac to the latest OS just yet - and can't update my aging i-devices.. perhaps we need to adopt the 'wait for someone else to find the bugs' approach I've used for Windows for so long. One hopes that inside castle Apple, buts are being kicked and will get sorted out - but for now I join you in your sadness.

        PooperPig - Coming Soon

        D K 2 Replies Last reply
        0
        • C Chris Maunder

          I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

          cheers Chris Maunder

          M Offline
          M Offline
          Maximilien
          wrote on last edited by
          #4

          maybe a bad/damaged cable? when that happens (once or twice in a couple of years since I've had an ipod/iphone) I usually just reboot/reformat the device and update reload everything from scratch.

          I'd rather be phishing!

          1 Reply Last reply
          0
          • L Lost User

            It started with Maps... I haven't upgraded my Mac to the latest OS just yet - and can't update my aging i-devices.. perhaps we need to adopt the 'wait for someone else to find the bugs' approach I've used for Windows for so long. One hopes that inside castle Apple, buts are being kicked and will get sorted out - but for now I join you in your sadness.

            PooperPig - Coming Soon

            D Offline
            D Offline
            DavidBSmith
            wrote on last edited by
            #5

            Didn't the maps guy get shifted to quality assurance?

            1 Reply Last reply
            0
            • C Chris Maunder

              I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

              cheers Chris Maunder

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #6

              Chris Maunder wrote:

              I'm sad. Deeply sad at this.

              Chris Maunder wrote:

              Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

              The more people realize there's real problems and get vocal about it, the more likely it is that Apple is finally going to get called out on their BS and they'll have to get their act together. And that, IMO, is nothing to be sad about; it's actually a good thing.

              1 Reply Last reply
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              • C Chris Maunder

                I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                cheers Chris Maunder

                D Offline
                D Offline
                DaveX86
                wrote on last edited by
                #7

                My iPod Touch 5th Gen has definitely gotten buggy since I installed iOS 8.0...and then 8.0.2 a couple of days later. Some of it was older Apps which also needed updating but I'm not seeing as it's any better than 7.x. ...I haven't even *tried* connecting to iTunes running on Windows yet... Anyway, I never was an Apple fanboy...I got it mostly because I have clients who are religious about iGadgets and I need to talk them through things once in a while...it's a very cool gadget for sure, but I'm also just as happy with my Asus Android tablet which I use a lot more.

                1 Reply Last reply
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                • C Chris Maunder

                  I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                  cheers Chris Maunder

                  M Offline
                  M Offline
                  Mark_Wallace
                  wrote on last edited by
                  #8

                  Coffee time: apple makes pretty good computers, but so does everyone else. With apple, though, it's really not a case of "you get what you pay for"; you pay well over the odds, but you still only get a pretty good computer. Of course, with Windows, you get baby blocks and the ribbon, so they're bucking to get rid of their pretty-good-software status.

                  I wanna be a eunuchs developer! Pass me a bread knife!

                  C 1 Reply Last reply
                  0
                  • C Chris Maunder

                    I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                    cheers Chris Maunder

                    J Offline
                    J Offline
                    Jorgen Andersson
                    wrote on last edited by
                    #9

                    Chris Maunder wrote:

                    Maybe it's time for Apple the users to start realising that it's software smells just like everyone else's.

                    FTFY. Actually, as far a I'm concerned, Apples software has never been much better than it is now. Macbooks have always hung, iTunes has always crashed, frozen or disappeared. And their apps are less stable than their Android counterparts in my experience. You're just not getting any error message when they crash, they just silently disappears.

                    Wrong is evil and must be defeated. - Jeff Ello[^]

                    1 Reply Last reply
                    0
                    • C Chris Maunder

                      I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                      cheers Chris Maunder

                      N Offline
                      N Offline
                      Nikola Breznjak
                      wrote on last edited by
                      #10

                      I totally agree. Ever since I upgraded to iOS8 on my 4S I'm swearing it on a daily basis :/ (yeah, I had to be the early iOS8 adopter, before people started writing on the net it's their evil scheme to get us to update :(( ). IMO they should allow downgrade in this case, as the upgrade (iPhone 6), in my country (CRO), is more expensive than the newest entry level model of MacBook Air 13 (unbelievable I know?!)

                      1 Reply Last reply
                      0
                      • C Chris Maunder

                        I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                        cheers Chris Maunder

                        R Offline
                        R Offline
                        Rajesh_Francis
                        wrote on last edited by
                        #11

                        Chris Maunder wrote:

                        3. wait until it hangs (usually after half a dozen apps were restored)

                        did they hired any people from Microsoft?? :-D

                        1 Reply Last reply
                        0
                        • C Chris Maunder

                          I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                          cheers Chris Maunder

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                          D Offline
                          DaveAuld
                          wrote on last edited by
                          #12

                          I had similar symptoms years ago. Turned out it was the old docking stations had given up and was throwing intermittent faults into the mix. Removed docking station and went for straight cable attachment and bingo, all good again! Maybe the docking station/cable is on its way out.

                          Dave Find Me On:Web|Facebook|Twitter|LinkedIn Folding Stats: Team CodeProject

                          1 Reply Last reply
                          0
                          • C Chris Maunder

                            I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                            cheers Chris Maunder

                            Sander RosselS Offline
                            Sander RosselS Offline
                            Sander Rossel
                            wrote on last edited by
                            #13

                            I know someone who bought a brand new iPhone that broke down after a few weeks/months making it impossible to make phone calls. And actually that was her second bad experience with an Apple product. Of course, being a true Apple fanboi, she still thinks Apple is the best because, unlike Windows, it comes pre-installed with an Office suite! And Microsoft charges you seperately for their Office products. The fact that Apple is twice as expensive and that there are actually free Office suites is overlooked :doh: My best friend bought an iPhone because she is moving to Japan next year and there was something with iPhone that made it easier to call to/from/in Japan, I don't know. Long story short, it keeps freezing and crashing and she'll need to buy a new one before even moving to Japan. And then I have a friend who's never had any troubles with his iPhone. None of the above were the latest and greatest, but they weren't the shabbiest either. For me Apple is just another hardware and software company that distinguishes itself by being overpriced and having a moronic following that just can't see that even Apple has its flaws... No Apple for me! :D

                            It's an OO world.

                            public class SanderRossel : Lazy<Person>
                            {
                            public void DoWork()
                            {
                            throw new NotSupportedException();
                            }
                            }

                            1 Reply Last reply
                            0
                            • C Chris Maunder

                              I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                              cheers Chris Maunder

                              S Offline
                              S Offline
                              Simon ORiordan from UK
                              wrote on last edited by
                              #14

                              I use a happy mix; BlackBerry Z10(reliable enough, although occasionally it consumes the battery, usually when thrashing the wifi), Ubuntu for PC's and an Android tablet. Oddly enough I don't tend to load my smart devices up with useless junk, which probably contributes to my satisfaction with their performance. As I never tire of telling people at dinner parties, my Android phone was used as an attack vector when live and connected via USB, to remove useful things from my pc and laptop(such as Mono, which runtime I use for a personal text scrambler using mil-spec encryption). The implication was that somebody didn't want me to send encrypted notes to my many dodgy rebel friends in totalitarian Amerikkka - sorry - I digress. This led me to BB10, which cannot connect automatically or in any operational sense to Linux. So that's one-up. Then my old-fashioned HP Slate 7. while being Android, has three distinct advantages over other tablets; first, it works seamlessly with hp wireless printers; second, it has Beats audio hardware which Apple has 'borrowed'; thirdly it takes micro sd expansion of a further 32 GB. And of course, Ubuntu is free,runs on scraps, has a vast free software library, vast support(though not as good as it used to be) and is recommended by the Security Services as the hardest os, which means they know how to break it. And when I'm feeling particularly stubborn, there's Tails OS.

                              1 Reply Last reply
                              0
                              • C Chris Maunder

                                I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                                cheers Chris Maunder

                                J Offline
                                J Offline
                                JimmyRopes
                                wrote on last edited by
                                #15

                                TL;DR It appears that you drank the koolaid. :doh:

                                **_Once you lose your pride the rest is easy.

                                I would agree with you but then we both would be wrong._**
                                The report of my death was an exaggeration - Mark Twain Simply Elegant Designs JimmyRopes Designs
                                I'm on-line therefore I am. JimmyRopes

                                1 Reply Last reply
                                0
                                • C Chris Maunder

                                  I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                                  cheers Chris Maunder

                                  V Offline
                                  V Offline
                                  V 0
                                  wrote on last edited by
                                  #16

                                  iTunes is one of the worst software application ever designed created that made it into existence. They should shoot whom ever devised it and fire the entire software team. The people responsible for the green light of releasing this "thing" should be staked and burned alive. I'm even more flabbergasted by the fact they manage to make it worse with every release... I feel your pain, bro. Moral support for you.

                                  V.
                                  (MQOTD rules and previous solutions)

                                  G V 2 Replies Last reply
                                  0
                                  • V V 0

                                    iTunes is one of the worst software application ever designed created that made it into existence. They should shoot whom ever devised it and fire the entire software team. The people responsible for the green light of releasing this "thing" should be staked and burned alive. I'm even more flabbergasted by the fact they manage to make it worse with every release... I feel your pain, bro. Moral support for you.

                                    V.
                                    (MQOTD rules and previous solutions)

                                    G Offline
                                    G Offline
                                    Graham Cottle
                                    wrote on last edited by
                                    #17

                                    I have to agree on iTunes. It is not good. It was always buggy on Windows and wireless syncing very hit and miss. If all devices, the PC and the router (was Netgear, now Draytek) were rebooted, then a sync might happen. I moved to a MacBook, thinking that I will start to develop some apps and iTunes seems to be just as bad. I did once have four devices showing and being willing to sync wirelessly, but now I am lucky if one or two show. Again, multiple reboots sometimes solve the problem. So yes, "It doesn't just work". I'm probably holding them wrong.

                                    H 1 Reply Last reply
                                    0
                                    • C Chris Maunder

                                      I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                                      cheers Chris Maunder

                                      S Offline
                                      S Offline
                                      Slacker007
                                      wrote on last edited by
                                      #18

                                      Chris Maunder wrote:

                                      So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil?

                                      Yes, exactly. Apple and Microsoft (soon Oracle) have failed or begun to fail due to lack of good leadership. Jobs and Gates were good leaders. Without the correct leadership, all great things will fail in time...even Code Project. So don't leave CP. ;)

                                      1 Reply Last reply
                                      0
                                      • C Chris Maunder

                                        I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                                        cheers Chris Maunder

                                        S Offline
                                        S Offline
                                        Simon_Whale
                                        wrote on last edited by
                                        #19

                                        The quality or lack of suggest why the execs sold $143 million dollors worth of shares[^]

                                        Every day, thousands of innocent plants are killed by vegetarians. Help end the violence EAT BACON

                                        1 Reply Last reply
                                        0
                                        • C Chris Maunder

                                          I've spent - literally - 12 hours restoring my iPhone after it lost the plot and refused to sync with iTunes. iTunes, no matter how much I swore at it, refused to sync my phone. It would simply hang and become unresponsive. Eventually, after endless reboots of both phone and macbook I restored my phone and applications in a sequence that consisted of: 1. connect devices 2. wait for the sync to start 3. wait until it hangs (usually after half a dozen apps were restored) 4. Force quit iTunes, sometimes by rebooting the machine - sometimes with a hard reboot - and a reboot of the iPhone (since the iPhone still thought it was syncing even though it wasn't connected to the Macbook. 5 restart everything. Go back to 1. I'm on iOS 8.0.2 and the Macbook on Mavericks 10.9.5 - both the latest and greatest. Yet my iPhone, in the last few weeks, has become like the Android device I had but could no longer use because of crashes. The Macbook hangs, iTunes freezes - or just crashes and disappears - and iPhone apps crash several times a day. I kind of expected this from Android apps - the bar for getting you app in the store is low, and hardware is varied - and the iPhone, until now, has been rock solid. Impressively solid. So what's happened here? Is this the beginning of what's come through the pipeline since Jobs shuffled off this mortal coil? Is this what happens when you no longer have a single person calling BS and everyone else simply agreeing (if that was even the case). Is Apple now a collections of fiefdoms, Microsoft style, with each group becoming more focussed on the internal struggle than the external customer? Is it now easier for them to say "Yes, it's OK to ship" because the other option is to face backlash from a superior or be mocked by other groups? I'm sad. Deeply sad at this. Apple software never "Just worked" as the marketing said, but it was always reasonably robust. Microsoft long ago took on the attitude of "We'll never make it perfect. so design it to fail" and we have excellent error reporting, crash dialogs that look for solutions online, and an OS that pro-actively helps you with apps that are unresponsive. My Windows 7 machines are so reliable that a crash (and I can't remember that last OS crash) is a shocking event. Maybe it's time for Apple to start realising that it's software smells just like everyone else's.

                                          cheers Chris Maunder

                                          B Offline
                                          B Offline
                                          Brad Stiles
                                          wrote on last edited by
                                          #20

                                          I've had similar problems a couple of times. The solution for me was to switch cords, or switch USB ports. I'm aware that just because it sounds like a similar problem, doesn't mean that it is.

                                          C 1 Reply Last reply
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