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Typical User Problem

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  • L Lost User

    "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

    W Offline
    W Offline
    walterhevedeich
    wrote on last edited by
    #7

    Switch the keys on the keyboard. It solved the original problem, although it created another one. :sigh:

    Signature construction in progress. Sorry for the inconvenience.

    Damn you have the perfect signature - CBadger

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    • L Lost User

      ... or implement general order 24.

      The language is JavaScript. that of Mordor, which I will not utter here
      This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
      "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

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      PhilLenoir
      wrote on last edited by
      #8

      A little drastic don't you think, especially as we're on the same planet. I'm happy with the picture of this "user" getting more irate each time he presses 4.

      Life is like a s**t sandwich; the more bread you have, the less s**t you eat.

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      • L Lost User

        "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

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        PIEBALDconsult
        wrote on last edited by
        #9

        1 , 2 , 4 , 8 ...

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        • P PIEBALDconsult

          1 , 2 , 4 , 8 ...

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          Ian Shlasko
          wrote on last edited by
          #10

          11, 23, 58, 13 ... EDIT: Wow, nobody caught it? I'm disappointed in you guys...

          Proud to have finally moved to the A-Ark. Which one are you in?
          Author of the Guardians Saga (Sci-Fi/Fantasy novels)

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          • I Ian Shlasko

            11, 23, 58, 13 ... EDIT: Wow, nobody caught it? I'm disappointed in you guys...

            Proud to have finally moved to the A-Ark. Which one are you in?
            Author of the Guardians Saga (Sci-Fi/Fantasy novels)

            J Offline
            J Offline
            jeron1
            wrote on last edited by
            #11

            hut..hut...hike!

            "the debugger doesn't tell me anything because this code compiles just fine" - random QA comment "Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst

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            • P PIEBALDconsult

              1 , 2 , 4 , 8 ...

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              MacSpudster
              wrote on last edited by
              #12

              Ab, Bb, 4b, Db ...

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              • P PhilLenoir

                A little drastic don't you think, especially as we're on the same planet. I'm happy with the picture of this "user" getting more irate each time he presses 4.

                Life is like a s**t sandwich; the more bread you have, the less s**t you eat.

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                L Offline
                Lost User
                wrote on last edited by
                #13

                Ooops. I must have meant general order 23. :-)

                The language is JavaScript. that of Mordor, which I will not utter here
                This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
                "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

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                • L Lost User

                  "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

                  M Offline
                  M Offline
                  Mark_Wallace
                  wrote on last edited by
                  #14

                  I've got a funny feeling that the user has to press the 4 key to select an option that reads "3". These stupid mortals just don't understand zero-based lists.

                  I wanna be a eunuchs developer! Pass me a bread knife!

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                  • I Ian Shlasko

                    11, 23, 58, 13 ... EDIT: Wow, nobody caught it? I'm disappointed in you guys...

                    Proud to have finally moved to the A-Ark. Which one are you in?
                    Author of the Guardians Saga (Sci-Fi/Fantasy novels)

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                    M Offline
                    Mark_Wallace
                    wrote on last edited by
                    #15

                    Don't forget to take away the number you first thought of.

                    I wanna be a eunuchs developer! Pass me a bread knife!

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                    • L Lost User

                      ... or implement general order 24.

                      The language is JavaScript. that of Mordor, which I will not utter here
                      This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
                      "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

                      M Offline
                      M Offline
                      Mark_Wallace
                      wrote on last edited by
                      #16

                      Nah, precedent shows that it's more effective to just destroy the computer.

                      I wanna be a eunuchs developer! Pass me a bread knife!

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                      • M Mark_Wallace

                        I've got a funny feeling that the user has to press the 4 key to select an option that reads "3". These stupid mortals just don't understand zero-based lists.

                        I wanna be a eunuchs developer! Pass me a bread knife!

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                        PIEBALDconsult
                        wrote on last edited by
                        #17

                        Remember than 1 and 4 are adjacent on a numeric keypad, but 3 ia waaaayyy over there. :doh:

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                        • L Lost User

                          "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

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                          C Offline
                          charlieg
                          wrote on last edited by
                          #18

                          Seriously - this is a real user problem? :doh: and this person probably drives too.

                          Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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                          • M Mark_Wallace

                            Nah, precedent shows that it's more effective to just destroy the computer.

                            I wanna be a eunuchs developer! Pass me a bread knife!

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                            Lost User
                            wrote on last edited by
                            #19

                            Or the user!

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                            • L Lost User

                              "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

                              G Offline
                              G Offline
                              Gary Wheeler
                              wrote on last edited by
                              #20

                              For the sake of humanity, please throw this user in front of a bus moving at high speed.

                              Software Zen: delete this;

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                              • C charlieg

                                Seriously - this is a real user problem? :doh: and this person probably drives too.

                                Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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                                Lost User
                                wrote on last edited by
                                #21

                                No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

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                                • G Gary Wheeler

                                  For the sake of humanity, please throw this user in front of a bus moving at high speed.

                                  Software Zen: delete this;

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                                  L Offline
                                  Lost User
                                  wrote on last edited by
                                  #22

                                  I'm too old to move at high speed anymore. :-D

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                                  • L Lost User

                                    No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

                                    C Offline
                                    C Offline
                                    charlieg
                                    wrote on last edited by
                                    #23

                                    You know, you just can't make this stuff up. Years ago, my Dad worked at IBM. Every year he was on the team to come up with the division budget. At home, we just hid during that month. He got so fed up with the process that he wrote a program Algol or apl or something to act as a rudimentary spreadsheet - it let everyone punch in their groups numbers and rolled them all up. Life was good, it worked. First user.... stuck.... calls my dad: User: "Hey Chuck, your program doesn't work." Dad: "Okay, what's it doing?" User: "Nothing, it just sits there." Dad: "What's on your screen?" <-- before the days of PCs User: "It's asked for my username, I typed it, but now it's just sitting there." Dad: "Hmmm, oh, I know what's wrong... press return." User: "Hey! That fixed it." And this was at IBM.....

                                    Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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                                    • OriginalGriffO OriginalGriff

                                      And the dialog should be:

                                      Ambiguous key press detected! _ [] X

                                      Windows has detected that you pressed the "4" key when you probably
                                      needed a "3". If you didn't not want a "3" press "Yes". If you wanted
                                      a "4", press "OK". Otherwise please wait and you will be put through
                                      to an operator.

                                                                           \[ABORT\]   \[RETRY\]   \[CANCEL\]
                                      

                                      If you can get an icon with "Clippy" on it, so much the better. Needless to say, all buttons should bring up a dialog saying "Are you sure?" and with the buttons [PREVIOUS] & [RESTART WINDOWS] only.

                                      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

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                                      M Offline
                                      milo xml
                                      wrote on last edited by
                                      #24

                                      And make sure the buttons come up in random order so that the user has to read them every time before clicking it.

                                      OriginalGriff wrote:

                                      Windows has detected that you pressed the "4" key when you probably needed a "3". If you didn't not want a "3" press "Yes". If you wanted a "4", press "OK". Otherwise please wait and you will be put through to an operator.   [ABORT] [RETRY] [CANCEL]

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                                      • L Lost User

                                        No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

                                        B Offline
                                        B Offline
                                        Bruce Patin
                                        wrote on last edited by
                                        #25

                                        I hate to be a spoil sport, but often something needs to be deleted for operational purposes, but the history of its existence needs to be kept for reports of past activity. There are a number of ways to handle this, such as marking the record for deletion using a flag for that purpose, but not really deleting the record. Then any queries for currently active records need to take the delete flag into consideration. Or you could maintain a separate history table for reports, copying the record into it before deleting it from the active table.

                                        L 1 Reply Last reply
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                                        • L Lost User

                                          Ooops. I must have meant general order 23. :-)

                                          The language is JavaScript. that of Mordor, which I will not utter here
                                          This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
                                          "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

                                          P Offline
                                          P Offline
                                          PhilLenoir
                                          wrote on last edited by
                                          #26

                                          You mean Clickety?[^]

                                          Life is like a s**t sandwich; the more bread you have, the less s**t you eat.

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