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Typical User Problem

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  • L Lost User

    "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

    M Offline
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    Mark_Wallace
    wrote on last edited by
    #14

    I've got a funny feeling that the user has to press the 4 key to select an option that reads "3". These stupid mortals just don't understand zero-based lists.

    I wanna be a eunuchs developer! Pass me a bread knife!

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    • I Ian Shlasko

      11, 23, 58, 13 ... EDIT: Wow, nobody caught it? I'm disappointed in you guys...

      Proud to have finally moved to the A-Ark. Which one are you in?
      Author of the Guardians Saga (Sci-Fi/Fantasy novels)

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      Mark_Wallace
      wrote on last edited by
      #15

      Don't forget to take away the number you first thought of.

      I wanna be a eunuchs developer! Pass me a bread knife!

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      • L Lost User

        ... or implement general order 24.

        The language is JavaScript. that of Mordor, which I will not utter here
        This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
        "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

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        M Offline
        Mark_Wallace
        wrote on last edited by
        #16

        Nah, precedent shows that it's more effective to just destroy the computer.

        I wanna be a eunuchs developer! Pass me a bread knife!

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        • M Mark_Wallace

          I've got a funny feeling that the user has to press the 4 key to select an option that reads "3". These stupid mortals just don't understand zero-based lists.

          I wanna be a eunuchs developer! Pass me a bread knife!

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          PIEBALDconsult
          wrote on last edited by
          #17

          Remember than 1 and 4 are adjacent on a numeric keypad, but 3 ia waaaayyy over there. :doh:

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          • L Lost User

            "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

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            C Offline
            charlieg
            wrote on last edited by
            #18

            Seriously - this is a real user problem? :doh: and this person probably drives too.

            Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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            • M Mark_Wallace

              Nah, precedent shows that it's more effective to just destroy the computer.

              I wanna be a eunuchs developer! Pass me a bread knife!

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              L Offline
              Lost User
              wrote on last edited by
              #19

              Or the user!

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              • L Lost User

                "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

                G Offline
                G Offline
                Gary Wheeler
                wrote on last edited by
                #20

                For the sake of humanity, please throw this user in front of a bus moving at high speed.

                Software Zen: delete this;

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                • C charlieg

                  Seriously - this is a real user problem? :doh: and this person probably drives too.

                  Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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                  Lost User
                  wrote on last edited by
                  #21

                  No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

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                  • G Gary Wheeler

                    For the sake of humanity, please throw this user in front of a bus moving at high speed.

                    Software Zen: delete this;

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                    Lost User
                    wrote on last edited by
                    #22

                    I'm too old to move at high speed anymore. :-D

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                    • L Lost User

                      No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

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                      charlieg
                      wrote on last edited by
                      #23

                      You know, you just can't make this stuff up. Years ago, my Dad worked at IBM. Every year he was on the team to come up with the division budget. At home, we just hid during that month. He got so fed up with the process that he wrote a program Algol or apl or something to act as a rudimentary spreadsheet - it let everyone punch in their groups numbers and rolled them all up. Life was good, it worked. First user.... stuck.... calls my dad: User: "Hey Chuck, your program doesn't work." Dad: "Okay, what's it doing?" User: "Nothing, it just sits there." Dad: "What's on your screen?" <-- before the days of PCs User: "It's asked for my username, I typed it, but now it's just sitting there." Dad: "Hmmm, oh, I know what's wrong... press return." User: "Hey! That fixed it." And this was at IBM.....

                      Charlie Gilley Stuck in a dysfunctional matrix from which I must escape... "Where liberty dwells, there is my country." B. Franklin, 1783 “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

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                      • OriginalGriffO OriginalGriff

                        And the dialog should be:

                        Ambiguous key press detected! _ [] X

                        Windows has detected that you pressed the "4" key when you probably
                        needed a "3". If you didn't not want a "3" press "Yes". If you wanted
                        a "4", press "OK". Otherwise please wait and you will be put through
                        to an operator.

                                                             \[ABORT\]   \[RETRY\]   \[CANCEL\]
                        

                        If you can get an icon with "Clippy" on it, so much the better. Needless to say, all buttons should bring up a dialog saying "Are you sure?" and with the buttons [PREVIOUS] & [RESTART WINDOWS] only.

                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

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                        milo xml
                        wrote on last edited by
                        #24

                        And make sure the buttons come up in random order so that the user has to read them every time before clicking it.

                        OriginalGriff wrote:

                        Windows has detected that you pressed the "4" key when you probably needed a "3". If you didn't not want a "3" press "Yes". If you wanted a "4", press "OK". Otherwise please wait and you will be put through to an operator.   [ABORT] [RETRY] [CANCEL]

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                        • L Lost User

                          No, this wasn't the actual problem. The real problem was that the user couldn't understand why deleting a record caused it to no longer show up on reports. I went with the 3/4 problem because I didn't think anyone would believe the actual problem.

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                          Bruce Patin
                          wrote on last edited by
                          #25

                          I hate to be a spoil sport, but often something needs to be deleted for operational purposes, but the history of its existence needs to be kept for reports of past activity. There are a number of ways to handle this, such as marking the record for deletion using a flag for that purpose, but not really deleting the record. Then any queries for currently active records need to take the delete flag into consideration. Or you could maintain a separate history table for reports, copying the record into it before deleting it from the active table.

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                          • L Lost User

                            Ooops. I must have meant general order 23. :-)

                            The language is JavaScript. that of Mordor, which I will not utter here
                            This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a fucking golf cart.
                            "I don't know, extraterrestrial?" "You mean like from space?" "No, from Canada."

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                            PhilLenoir
                            wrote on last edited by
                            #26

                            You mean Clickety?[^]

                            Life is like a s**t sandwich; the more bread you have, the less s**t you eat.

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                            • L Lost User

                              "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

                              F Offline
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                              Fabio Franco
                              wrote on last edited by
                              #27

                              Hold the 4 key for over 3 seconds to get a 4 :) There are always creative solutions for stupid problems.

                              To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia

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                              • B Bruce Patin

                                I hate to be a spoil sport, but often something needs to be deleted for operational purposes, but the history of its existence needs to be kept for reports of past activity. There are a number of ways to handle this, such as marking the record for deletion using a flag for that purpose, but not really deleting the record. Then any queries for currently active records need to take the delete flag into consideration. Or you could maintain a separate history table for reports, copying the record into it before deleting it from the active table.

                                L Offline
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                                Lost User
                                wrote on last edited by
                                #28

                                All deleted records are stored in a deleted records table. What was odd is she wanted deleted records to appear in totals - which makes no sense.

                                B 1 Reply Last reply
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                                • OriginalGriffO OriginalGriff

                                  And the dialog should be:

                                  Ambiguous key press detected! _ [] X

                                  Windows has detected that you pressed the "4" key when you probably
                                  needed a "3". If you didn't not want a "3" press "Yes". If you wanted
                                  a "4", press "OK". Otherwise please wait and you will be put through
                                  to an operator.

                                                                       \[ABORT\]   \[RETRY\]   \[CANCEL\]
                                  

                                  If you can get an icon with "Clippy" on it, so much the better. Needless to say, all buttons should bring up a dialog saying "Are you sure?" and with the buttons [PREVIOUS] & [RESTART WINDOWS] only.

                                  Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

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                                  Fernando Takeshi Sato
                                  wrote on last edited by
                                  #29

                                  made me lol

                                  1 Reply Last reply
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                                  • P PIEBALDconsult

                                    1 , 2 , 4 , 8 ...

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                                    Gary Henning
                                    wrote on last edited by
                                    #30

                                    Counting binary on your fingers again? You could always throw in 260 for good measure.

                                    1 Reply Last reply
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                                    • M Mark_Wallace

                                      Nah, precedent shows that it's more effective to just destroy the computer.

                                      I wanna be a eunuchs developer! Pass me a bread knife!

                                      L Offline
                                      L Offline
                                      Luiz Monad
                                      wrote on last edited by
                                      #31

                                      I would destroy the user and then replace them with an SAI (strong artificial intelligence)

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                                      • OriginalGriffO OriginalGriff

                                        And the dialog should be:

                                        Ambiguous key press detected! _ [] X

                                        Windows has detected that you pressed the "4" key when you probably
                                        needed a "3". If you didn't not want a "3" press "Yes". If you wanted
                                        a "4", press "OK". Otherwise please wait and you will be put through
                                        to an operator.

                                                                             \[ABORT\]   \[RETRY\]   \[CANCEL\]
                                        

                                        If you can get an icon with "Clippy" on it, so much the better. Needless to say, all buttons should bring up a dialog saying "Are you sure?" and with the buttons [PREVIOUS] & [RESTART WINDOWS] only.

                                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                                        L Offline
                                        L Offline
                                        Luiz Monad
                                        wrote on last edited by
                                        #32

                                        So, that's why windows is the way it is. It's because of the user, then even Ubuntu will be "shit" because of the user. Hypothesis proved. Theorem: users will make any system became shit, replace them with IAs and everything will be good. Disclaimer, this post is a joke, I don't think Windows is a bad software, only Ubuntu, but then Vista was bad too, and it was allowed to exist.

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                                        • L Lost User

                                          "Yes, I hit the '4' key on my keyboard and what I really need to happen is have the '3' come up on the screen." "What happens when you need a '4'?" "Oh, I almost never use the '4'" "But those times you do need the '4', what should happen then as you'll only be getting a '3' when you press the '4' key?" "I didn't think of that." "We could have the '4' key produce a '4' on your screen and have the '3' key produce a '3' on your screen. How about that?" "Yes, but that doesn't solve my original problem."

                                          G Offline
                                          G Offline
                                          GuyThiebaut
                                          wrote on last edited by
                                          #33

                                          I feel your pain - ouch, ooh, ow :(

                                          “That which can be asserted without evidence, can be dismissed without evidence.”

                                          ― Christopher Hitchens

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