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"Secured" online shopping

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  • R Rage

    So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

    ~RaGE();

    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

    OriginalGriffO Offline
    OriginalGriffO Offline
    OriginalGriff
    wrote on last edited by
    #8

    I've not seen it here, but...have you tried to get the goods delivered to an address other than that registered to the credit card you used? If so, you may need to provide proof to ensure you aren't using a stolen / cloned card.

    Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

    R 1 Reply Last reply
    0
    • R Rage

      So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

      ~RaGE();

      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

      H Offline
      H Offline
      HobbyProggy
      wrote on last edited by
      #9

      The first time i encountered such thingy was when buying "Weapons/Softairs" online cause they needed to know if i am allowed t have that stuff. ->Germany disklikes guns, doesn't matter if toys or real s**t

      if(this.signature != "") { MessageBox.Show("This is my signature: " + Environment.NewLine + signature); } else { MessageBox.Show("404-Signature not found"); }

      1 Reply Last reply
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      • R Rage

        So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

        ~RaGE();

        I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #10

        Perhaps your country of origin has something to do with it.

        1 Reply Last reply
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        • R Rage

          So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

          ~RaGE();

          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

          C Offline
          C Offline
          chriselst
          wrote on last edited by
          #11

          I bought something on a website last week, put my address as the billing address to go with my card, my parents' address as the delivery address. Because the billing address and delivery address were different and it was the first time I had used them they phoned me up and asked me a couple of quick questions about the billing address (they were looking at it on google maps I believe) to check that I wasn't trying to use a stolen card. That's a good idea I thought. Only time anyone has cared what addresses I use though.

          Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

          R T 2 Replies Last reply
          0
          • OriginalGriffO OriginalGriff

            I've not seen it here, but...have you tried to get the goods delivered to an address other than that registered to the credit card you used? If so, you may need to provide proof to ensure you aren't using a stolen / cloned card.

            Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

            R Offline
            R Offline
            Rage
            wrote on last edited by
            #12

            And then, how do you prove that the documents I've sent are not false / stolen as well ? This is crazy.

            ~RaGE();

            I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

            1 Reply Last reply
            0
            • C chriselst

              I bought something on a website last week, put my address as the billing address to go with my card, my parents' address as the delivery address. Because the billing address and delivery address were different and it was the first time I had used them they phoned me up and asked me a couple of quick questions about the billing address (they were looking at it on google maps I believe) to check that I wasn't trying to use a stolen card. That's a good idea I thought. Only time anyone has cared what addresses I use though.

              Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

              R Offline
              R Offline
              Rage
              wrote on last edited by
              #13

              This is something else than sending a copy of your ID card on the interweb...

              ~RaGE();

              I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

              1 Reply Last reply
              0
              • R Rage

                Might be. But as a French, buying online on French websites makes delivery less expensive...

                ~RaGE();

                I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                I Offline
                I Offline
                Ian Shlasko
                wrote on last edited by
                #14

                Rage wrote:

                But as a French

                I think I've identified your other problem... *ducks* :-D

                Proud to have finally moved to the A-Ark. Which one are you in?
                Author of the Guardians Saga (Sci-Fi/Fantasy novels)

                R 1 Reply Last reply
                0
                • I Ian Shlasko

                  Rage wrote:

                  But as a French

                  I think I've identified your other problem... *ducks* :-D

                  Proud to have finally moved to the A-Ark. Which one are you in?
                  Author of the Guardians Saga (Sci-Fi/Fantasy novels)

                  R Offline
                  R Offline
                  Rage
                  wrote on last edited by
                  #15

                  ROTFL :laugh: *surrenders*

                  ~RaGE();

                  I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                  N 1 Reply Last reply
                  0
                  • R Rage

                    So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                    ~RaGE();

                    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                    D Offline
                    D Offline
                    Dan Neely
                    wrote on last edited by
                    #16

                    I recently read something about changes to EU VAT rules for ecommerce that were, in the opinion of the writer, going to massively elephant up the shopping experience starting next year. I'm guessing this is just the start of the deluge from someone who got his new system on a month early. :doh:

                    Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                    D 1 Reply Last reply
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                    • R Rage

                      RyanDev wrote:

                      Sounds like a good reason to avoid them

                      It looks like most of them are now doing it: RueDuCommerce: http://forum.quechoisir.org/verification-identite-rue-du-commerce-t21760.html[^] CDiscount: http://www.clubic.com/forum/internet-general/en-colere-contre-cdiscount-et-fia-net-id582060-page1.html[^] Darty.com: http://www.commentcamarche.net/forum/affich-5781781-achat-en-ligne-et-justificatif-d-identite[^] :~

                      ~RaGE();

                      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                      C Offline
                      C Offline
                      CBadger
                      wrote on last edited by
                      #17

                      I actually agree with Ryan... If you get a legitimate payment confirmation that you will indeed receive the money then why does it need to confirm that you are real? There is for a reason a T & C's section that covers (suppose to) that in the event of delivery the person sending the article was not there or could not be identified the parcel will be returned to the Office where the person that made the order can pick up the article and if after 30 days no claim has been made the parcel will be sold to cover costs. Well something like that. :doh: If I were you I would get my hands on a deceased person's ID and send that through as verification where you (it obviously being on computer, so no proof of authenticity can be done) manipulate it to show all your details that they have on their system when you placed the order. At least that way they can use that in an advert stating that they will deliver. Even in death! :suss: While you are there ask for proof of authenticity that they will indeed send the real thing you order as is to you on a time of your convenience and get an authenticity papers signed that the person to deliver the package is indeed real. :rolleyes:

                      »»» Loading Signature ««« · · · Please Wait · · ·    :badger:   :badger:   :badger:

                      F 1 Reply Last reply
                      0
                      • D Dan Neely

                        I recently read something about changes to EU VAT rules for ecommerce that were, in the opinion of the writer, going to massively elephant up the shopping experience starting next year. I'm guessing this is just the start of the deluge from someone who got his new system on a month early. :doh:

                        Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                        D Offline
                        D Offline
                        Dan Neely
                        wrote on last edited by
                        #18

                        Found the blog post[^] I saw the other day. Limited to digital goods; but looks completely elephanted up...

                        Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                        C 1 Reply Last reply
                        0
                        • C chriselst

                          I bought something on a website last week, put my address as the billing address to go with my card, my parents' address as the delivery address. Because the billing address and delivery address were different and it was the first time I had used them they phoned me up and asked me a couple of quick questions about the billing address (they were looking at it on google maps I believe) to check that I wasn't trying to use a stolen card. That's a good idea I thought. Only time anyone has cared what addresses I use though.

                          Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                          T Offline
                          T Offline
                          Tom Deketelaere
                          wrote on last edited by
                          #19

                          chriselst wrote:

                          That's a good idea I thought.

                          Not that good, what's to prevent the potential thief from doing the same (looking at google maps). Never had to do anything like this, but then I don't buy that much stuff online.

                          Tom

                          C 1 Reply Last reply
                          0
                          • T Tom Deketelaere

                            chriselst wrote:

                            That's a good idea I thought.

                            Not that good, what's to prevent the potential thief from doing the same (looking at google maps). Never had to do anything like this, but then I don't buy that much stuff online.

                            Tom

                            C Offline
                            C Offline
                            chriselst
                            wrote on last edited by
                            #20

                            I don't think it was designed to fool the professional criminal, just a small company getting a human to do a little extra checking. Good idea I thought, and still do.

                            Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                            OriginalGriffO 1 Reply Last reply
                            0
                            • D Dan Neely

                              Found the blog post[^] I saw the other day. Limited to digital goods; but looks completely elephanted up...

                              Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                              C Offline
                              C Offline
                              chriselst
                              wrote on last edited by
                              #21

                              Saw some people complaining about, and completely misunderstanding, this last week. IIRC you now have to charge VAT at the rate of the country where the consumer is rather than where the producer is. It is part of the question as to which country online transactions take place in, the sort of thing that allows Amazon to avoid tax be claiming that they are only a delivery service in every country apart from one with the most generous tax rates which is where they claim to actually do all their selling.

                              Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                              1 Reply Last reply
                              0
                              • R Rage

                                So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                                ~RaGE();

                                I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu Peter
                                wrote on last edited by
                                #22

                                It never happened me while buying online, but when tried to register with freelancer site I had to to the same procedure. The funny thing was that they revealed it step-by-step, so after doing an ID identification, they asked for an electricity bill too...I asked myself what they will do with a hebrew bill addressed to my wife? Why I can't be real if I have no electricity bill? I never completed the registration...

                                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                                1 Reply Last reply
                                0
                                • R Rage

                                  ROTFL :laugh: *surrenders*

                                  ~RaGE();

                                  I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                                  N Offline
                                  N Offline
                                  Nagy Vilmos
                                  wrote on last edited by
                                  #23

                                  Rage wrote:

                                  *surrenders*

                                  Back to type...

                                  G P 2 Replies Last reply
                                  0
                                  • C chriselst

                                    I don't think it was designed to fool the professional criminal, just a small company getting a human to do a little extra checking. Good idea I thought, and still do.

                                    Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                                    OriginalGriffO Offline
                                    OriginalGriffO Offline
                                    OriginalGriff
                                    wrote on last edited by
                                    #24

                                    If nothing else, it shows they are making an effort to reduce card crime - and that could mean that their insurance is lower, or they don't suffer any losses if the card does turn out to be cloned.

                                    Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                                    1 Reply Last reply
                                    0
                                    • R Rage

                                      So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                                      ~RaGE();

                                      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                                      M Offline
                                      M Offline
                                      Maximilien
                                      wrote on last edited by
                                      #25

                                      My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                                      I'd rather be phishing!

                                      F D OriginalGriffO 3 Replies Last reply
                                      0
                                      • C CBadger

                                        I actually agree with Ryan... If you get a legitimate payment confirmation that you will indeed receive the money then why does it need to confirm that you are real? There is for a reason a T & C's section that covers (suppose to) that in the event of delivery the person sending the article was not there or could not be identified the parcel will be returned to the Office where the person that made the order can pick up the article and if after 30 days no claim has been made the parcel will be sold to cover costs. Well something like that. :doh: If I were you I would get my hands on a deceased person's ID and send that through as verification where you (it obviously being on computer, so no proof of authenticity can be done) manipulate it to show all your details that they have on their system when you placed the order. At least that way they can use that in an advert stating that they will deliver. Even in death! :suss: While you are there ask for proof of authenticity that they will indeed send the real thing you order as is to you on a time of your convenience and get an authenticity papers signed that the person to deliver the package is indeed real. :rolleyes:

                                        »»» Loading Signature ««« · · · Please Wait · · ·    :badger:   :badger:   :badger:

                                        F Offline
                                        F Offline
                                        Forogar
                                        wrote on last edited by
                                        #26

                                        ...and that the truck they use to bring the item to you is properly taxed and insured to prevent loss due to the police stopping and impounding said truck with your item still on it!

                                        - I would love to change the world, but they won’t give me the source code.

                                        1 Reply Last reply
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                                        • M Maximilien

                                          My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                                          I'd rather be phishing!

                                          F Offline
                                          F Offline
                                          Forogar
                                          wrote on last edited by
                                          #27

                                          My CC company has done that a couple of times. I approve of this.

                                          - I would love to change the world, but they won’t give me the source code.

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