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"Secured" online shopping

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  • R Rage

    So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

    ~RaGE();

    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #12

    Perhaps your country of origin has something to do with it.

    1 Reply Last reply
    0
    • C chriselst

      I bought something on a website last week, put my address as the billing address to go with my card, my parents' address as the delivery address. Because the billing address and delivery address were different and it was the first time I had used them they phoned me up and asked me a couple of quick questions about the billing address (they were looking at it on google maps I believe) to check that I wasn't trying to use a stolen card. That's a good idea I thought. Only time anyone has cared what addresses I use though.

      Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

      R Offline
      R Offline
      Rage
      wrote on last edited by
      #13

      This is something else than sending a copy of your ID card on the interweb...

      ~RaGE();

      I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

      1 Reply Last reply
      0
      • R Rage

        Might be. But as a French, buying online on French websites makes delivery less expensive...

        ~RaGE();

        I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

        I Offline
        I Offline
        Ian Shlasko
        wrote on last edited by
        #14

        Rage wrote:

        But as a French

        I think I've identified your other problem... *ducks* :-D

        Proud to have finally moved to the A-Ark. Which one are you in?
        Author of the Guardians Saga (Sci-Fi/Fantasy novels)

        R 1 Reply Last reply
        0
        • I Ian Shlasko

          Rage wrote:

          But as a French

          I think I've identified your other problem... *ducks* :-D

          Proud to have finally moved to the A-Ark. Which one are you in?
          Author of the Guardians Saga (Sci-Fi/Fantasy novels)

          R Offline
          R Offline
          Rage
          wrote on last edited by
          #15

          ROTFL :laugh: *surrenders*

          ~RaGE();

          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

          N 1 Reply Last reply
          0
          • R Rage

            So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

            ~RaGE();

            I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

            D Offline
            D Offline
            Dan Neely
            wrote on last edited by
            #16

            I recently read something about changes to EU VAT rules for ecommerce that were, in the opinion of the writer, going to massively elephant up the shopping experience starting next year. I'm guessing this is just the start of the deluge from someone who got his new system on a month early. :doh:

            Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

            D 1 Reply Last reply
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            • R Rage

              RyanDev wrote:

              Sounds like a good reason to avoid them

              It looks like most of them are now doing it: RueDuCommerce: http://forum.quechoisir.org/verification-identite-rue-du-commerce-t21760.html[^] CDiscount: http://www.clubic.com/forum/internet-general/en-colere-contre-cdiscount-et-fia-net-id582060-page1.html[^] Darty.com: http://www.commentcamarche.net/forum/affich-5781781-achat-en-ligne-et-justificatif-d-identite[^] :~

              ~RaGE();

              I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

              C Offline
              C Offline
              CBadger
              wrote on last edited by
              #17

              I actually agree with Ryan... If you get a legitimate payment confirmation that you will indeed receive the money then why does it need to confirm that you are real? There is for a reason a T & C's section that covers (suppose to) that in the event of delivery the person sending the article was not there or could not be identified the parcel will be returned to the Office where the person that made the order can pick up the article and if after 30 days no claim has been made the parcel will be sold to cover costs. Well something like that. :doh: If I were you I would get my hands on a deceased person's ID and send that through as verification where you (it obviously being on computer, so no proof of authenticity can be done) manipulate it to show all your details that they have on their system when you placed the order. At least that way they can use that in an advert stating that they will deliver. Even in death! :suss: While you are there ask for proof of authenticity that they will indeed send the real thing you order as is to you on a time of your convenience and get an authenticity papers signed that the person to deliver the package is indeed real. :rolleyes:

              »»» Loading Signature ««« · · · Please Wait · · ·    :badger:   :badger:   :badger:

              F 1 Reply Last reply
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              • D Dan Neely

                I recently read something about changes to EU VAT rules for ecommerce that were, in the opinion of the writer, going to massively elephant up the shopping experience starting next year. I'm guessing this is just the start of the deluge from someone who got his new system on a month early. :doh:

                Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                D Offline
                D Offline
                Dan Neely
                wrote on last edited by
                #18

                Found the blog post[^] I saw the other day. Limited to digital goods; but looks completely elephanted up...

                Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                C 1 Reply Last reply
                0
                • C chriselst

                  I bought something on a website last week, put my address as the billing address to go with my card, my parents' address as the delivery address. Because the billing address and delivery address were different and it was the first time I had used them they phoned me up and asked me a couple of quick questions about the billing address (they were looking at it on google maps I believe) to check that I wasn't trying to use a stolen card. That's a good idea I thought. Only time anyone has cared what addresses I use though.

                  Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                  T Offline
                  T Offline
                  Tom Deketelaere
                  wrote on last edited by
                  #19

                  chriselst wrote:

                  That's a good idea I thought.

                  Not that good, what's to prevent the potential thief from doing the same (looking at google maps). Never had to do anything like this, but then I don't buy that much stuff online.

                  Tom

                  C 1 Reply Last reply
                  0
                  • T Tom Deketelaere

                    chriselst wrote:

                    That's a good idea I thought.

                    Not that good, what's to prevent the potential thief from doing the same (looking at google maps). Never had to do anything like this, but then I don't buy that much stuff online.

                    Tom

                    C Offline
                    C Offline
                    chriselst
                    wrote on last edited by
                    #20

                    I don't think it was designed to fool the professional criminal, just a small company getting a human to do a little extra checking. Good idea I thought, and still do.

                    Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                    OriginalGriffO 1 Reply Last reply
                    0
                    • D Dan Neely

                      Found the blog post[^] I saw the other day. Limited to digital goods; but looks completely elephanted up...

                      Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                      C Offline
                      C Offline
                      chriselst
                      wrote on last edited by
                      #21

                      Saw some people complaining about, and completely misunderstanding, this last week. IIRC you now have to charge VAT at the rate of the country where the consumer is rather than where the producer is. It is part of the question as to which country online transactions take place in, the sort of thing that allows Amazon to avoid tax be claiming that they are only a delivery service in every country apart from one with the most generous tax rates which is where they claim to actually do all their selling.

                      Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                      1 Reply Last reply
                      0
                      • R Rage

                        So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                        ~RaGE();

                        I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                        Kornfeld Eliyahu PeterK Offline
                        Kornfeld Eliyahu PeterK Offline
                        Kornfeld Eliyahu Peter
                        wrote on last edited by
                        #22

                        It never happened me while buying online, but when tried to register with freelancer site I had to to the same procedure. The funny thing was that they revealed it step-by-step, so after doing an ID identification, they asked for an electricity bill too...I asked myself what they will do with a hebrew bill addressed to my wife? Why I can't be real if I have no electricity bill? I never completed the registration...

                        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                        "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                        1 Reply Last reply
                        0
                        • R Rage

                          ROTFL :laugh: *surrenders*

                          ~RaGE();

                          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                          N Offline
                          N Offline
                          Nagy Vilmos
                          wrote on last edited by
                          #23

                          Rage wrote:

                          *surrenders*

                          Back to type...

                          G P 2 Replies Last reply
                          0
                          • C chriselst

                            I don't think it was designed to fool the professional criminal, just a small company getting a human to do a little extra checking. Good idea I thought, and still do.

                            Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                            OriginalGriffO Offline
                            OriginalGriffO Offline
                            OriginalGriff
                            wrote on last edited by
                            #24

                            If nothing else, it shows they are making an effort to reduce card crime - and that could mean that their insurance is lower, or they don't suffer any losses if the card does turn out to be cloned.

                            Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                            1 Reply Last reply
                            0
                            • R Rage

                              So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                              ~RaGE();

                              I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                              M Offline
                              M Offline
                              Maximilien
                              wrote on last edited by
                              #25

                              My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                              I'd rather be phishing!

                              F D OriginalGriffO 3 Replies Last reply
                              0
                              • C CBadger

                                I actually agree with Ryan... If you get a legitimate payment confirmation that you will indeed receive the money then why does it need to confirm that you are real? There is for a reason a T & C's section that covers (suppose to) that in the event of delivery the person sending the article was not there or could not be identified the parcel will be returned to the Office where the person that made the order can pick up the article and if after 30 days no claim has been made the parcel will be sold to cover costs. Well something like that. :doh: If I were you I would get my hands on a deceased person's ID and send that through as verification where you (it obviously being on computer, so no proof of authenticity can be done) manipulate it to show all your details that they have on their system when you placed the order. At least that way they can use that in an advert stating that they will deliver. Even in death! :suss: While you are there ask for proof of authenticity that they will indeed send the real thing you order as is to you on a time of your convenience and get an authenticity papers signed that the person to deliver the package is indeed real. :rolleyes:

                                »»» Loading Signature ««« · · · Please Wait · · ·    :badger:   :badger:   :badger:

                                F Offline
                                F Offline
                                Forogar
                                wrote on last edited by
                                #26

                                ...and that the truck they use to bring the item to you is properly taxed and insured to prevent loss due to the police stopping and impounding said truck with your item still on it!

                                - I would love to change the world, but they won’t give me the source code.

                                1 Reply Last reply
                                0
                                • M Maximilien

                                  My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                                  I'd rather be phishing!

                                  F Offline
                                  F Offline
                                  Forogar
                                  wrote on last edited by
                                  #27

                                  My CC company has done that a couple of times. I approve of this.

                                  - I would love to change the world, but they won’t give me the source code.

                                  1 Reply Last reply
                                  0
                                  • R Rage

                                    So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                                    ~RaGE();

                                    I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                                    D Offline
                                    D Offline
                                    den2k88
                                    wrote on last edited by
                                    #28

                                    Sounds like an anti-Amazon government sponsored bull-sheet, I was redaing something about it some time ago (in an Italian free-press newspaper, so I gave it the attention it deserved - next to 0, on the left side). Don't worry, your southern neighbors will soon do something similar. ADD: I would add, you have Carrefour and Auchan, two elephants of physical shop commerce (in Italy they practically own any supermarket or Commercial Centre). They could be "gently pushing" to restrict e-commerce...

                                    1 Reply Last reply
                                    0
                                    • M Maximilien

                                      My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                                      I'd rather be phishing!

                                      D Offline
                                      D Offline
                                      Deflinek
                                      wrote on last edited by
                                      #29

                                      That is actually good thing, but it depends on the bank. I usually get such call after I do something outside of usual pattern. At least it there is a chance that if my card gets stolen and used before I notice, I still have a chance to not lose (much) money.

                                      -- "My software never has bugs. It just develops random features."

                                      1 Reply Last reply
                                      0
                                      • M Maximilien

                                        My bank called me once, just minutes after I made an online purchased to confirm the purchase. That was weird.

                                        I'd rather be phishing!

                                        OriginalGriffO Offline
                                        OriginalGriffO Offline
                                        OriginalGriff
                                        wrote on last edited by
                                        #30

                                        What annoys me about that is that they refuse to provide any information to prove who they are - but expect me to prove who I am. And they rang me...

                                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                                        "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                                        1 Reply Last reply
                                        0
                                        • R Rage

                                          So I bought my parents a Christmas gift online last Friday, on a French website, and, to my surprise, got an email a few minutes after I had ordered, from an obscure Saveguard company, stating that I needed to send a copy of my ID card (both sides) as well as an electricity bill (for instance) , at best per snail mail or fax, as well as a valid fixed line phone number, to confirm I am real and that the can deliver to the address I had put in the order form. :omg: :wtf:. My order would be put on stand-by until I send the required documents. ARE YOU F**ing KIDDING ME ? :^) After a quick google, this happens to be ... no phishing or hoax. It is real. In 2014. Online companies now request documents to be sent to them to prove online buyers are real. Turns out that I could also send the documents by email ?! :wtf: How secure is that ? Do I really need to send via uncrypted email a copy of my valid ID card to order something online for 170€ ?? WTFFFF? Is this only some new French paranoia, or is it the same in other countries ?

                                          ~RaGE();

                                          I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Entropy isn't what it used to.

                                          R Offline
                                          R Offline
                                          RyanHughes
                                          wrote on last edited by
                                          #31

                                          Is the website served under HTTPS? For example the company website I manage in terms of web development sells electrical courses online and I've served it under HTTPS - https://www.electriciancourses4u.co.uk We've never heard of a policy like that and our courses go up to a few grand per person! If the HTTPS is there then I guess it seems legitimate, maybe it's like you said a new policy that's really strict in France? I would be careful though. If it happened to me personally I would refuse and try and purchase the gifts from a different website.

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