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  3. new graphics card NVIDIA GTX750OC is not working... advice?

new graphics card NVIDIA GTX750OC is not working... advice?

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  • J Offline
    J Offline
    Joan M
    wrote on last edited by
    #1

    Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

    [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

    Kornfeld Eliyahu PeterK Richard Andrew x64R R OriginalGriffO J 17 Replies Last reply
    0
    • J Joan M

      Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

      Kornfeld Eliyahu PeterK Offline
      Kornfeld Eliyahu PeterK Offline
      Kornfeld Eliyahu Peter
      wrote on last edited by
      #2

      Your card does not get power directly from the power supply but via the board, so the question: Will the board survive a new power supply unit? You may post the board id here, someone may have an experience with it...

      Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

      "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

      L J R 3 Replies Last reply
      0
      • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

        Your card does not get power directly from the power supply but via the board, so the question: Will the board survive a new power supply unit? You may post the board id here, someone may have an experience with it...

        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #3

        High end GPUs have cables directly to the PSU.

        Kornfeld Eliyahu PeterK D 2 Replies Last reply
        0
        • J Joan M

          Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

          [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

          Richard Andrew x64R Offline
          Richard Andrew x64R Offline
          Richard Andrew x64
          wrote on last edited by
          #4

          The problem is likely caused by the fact that the driver for the old card is still installed. Will it start in safe mode? If it does, then uninstall the driver for the old card and install the driver for the new one. The 400W rating for the card is probably for when the card is at peak performance, not just starting up. But, yes, you will probably need to replace the power supply in order for the card to work properly.

          The difficult we do right away... ...the impossible takes slightly longer.

          Kornfeld Eliyahu PeterK J 2 Replies Last reply
          0
          • L Lost User

            High end GPUs have cables directly to the PSU.

            Kornfeld Eliyahu PeterK Offline
            Kornfeld Eliyahu PeterK Offline
            Kornfeld Eliyahu Peter
            wrote on last edited by
            #5

            I checked some models with this GPU from ASUS and MSI and didn't see such external power connection...Maybe the exact model would help...

            Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

            "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

            L 1 Reply Last reply
            0
            • Richard Andrew x64R Richard Andrew x64

              The problem is likely caused by the fact that the driver for the old card is still installed. Will it start in safe mode? If it does, then uninstall the driver for the old card and install the driver for the new one. The 400W rating for the card is probably for when the card is at peak performance, not just starting up. But, yes, you will probably need to replace the power supply in order for the card to work properly.

              The difficult we do right away... ...the impossible takes slightly longer.

              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu Peter
              wrote on last edited by
              #6

              Driver of OS isn't a problem here - according to the post it not even get there, but outdated BIOS may be a problem...

              Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

              "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

              1 Reply Last reply
              0
              • J Joan M

                Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                R Offline
                R Offline
                RSpates
                wrote on last edited by
                #7

                Hello again, Joan. I just looked at the nVidia site and didn't see a product with the exact nomenclature you mentioned. The ones I see are GTX 570 and GTX 750 Ti. I get "Page Not Found" for the Ti version. You should check the amperage for each voltage on the power supply and not just total combined power. The installation manual for the video card might say something like +5V @22A. If the current power supply only delivers +5V @10A, then there is a 12A shortfall and the card will most likely not work with that power supply. Regards, Rick

                J 1 Reply Last reply
                0
                • J Joan M

                  Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                  [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                  Kornfeld Eliyahu PeterK Offline
                  Kornfeld Eliyahu PeterK Offline
                  Kornfeld Eliyahu Peter
                  wrote on last edited by
                  #8

                  Another option is the PCIe port, does it support version 3.0?

                  Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                  "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                  J 1 Reply Last reply
                  0
                  • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                    I checked some models with this GPU from ASUS and MSI and didn't see such external power connection...Maybe the exact model would help...

                    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #9

                    Ok maybe it doesn't, but then it's not really high end anyway.. But 400W without cables? Madness edit: ok I've found two of them, one says "no cables", the other says "additional 6 pin PCIe power required"

                    J 1 Reply Last reply
                    0
                    • J Joan M

                      Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                      OriginalGriffO Offline
                      OriginalGriffO Offline
                      OriginalGriff
                      wrote on last edited by
                      #10

                      I could use one of those cards: my hands are freezing in here! :laugh:

                      Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                      Kornfeld Eliyahu PeterK J 2 Replies Last reply
                      0
                      • OriginalGriffO OriginalGriff

                        I could use one of those cards: my hands are freezing in here! :laugh:

                        Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                        Kornfeld Eliyahu PeterK Offline
                        Kornfeld Eliyahu PeterK Offline
                        Kornfeld Eliyahu Peter
                        wrote on last edited by
                        #11

                        The snow still on? Poor bastards...[^]

                        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                        "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                        OriginalGriffO 1 Reply Last reply
                        0
                        • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                          Your card does not get power directly from the power supply but via the board, so the question: Will the board survive a new power supply unit? You may post the board id here, someone may have an experience with it...

                          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                          J Offline
                          J Offline
                          Joan M
                          wrote on last edited by
                          #12

                          The board is this one[^].

                          [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                          Kornfeld Eliyahu PeterK D 2 Replies Last reply
                          0
                          • J Joan M

                            Hello all, My brother in law asked me about a recommendation for a graphics card that would work with his computer. After searching for the computer tech specs and knowing the amount of money available I recommended him the GTX750OC card. After removing his old card and inserting the new one, when powering the computer I saw all the fans rotating and in the display the blue splash screen that comes with the HP computers appeared (a hand and a small text down on the screen asking to press ESC key to go into the boot menu). That is the last thing the computer is doing. you can press ESC or whatever but nothing happens. After looking deeper in computer tech specs I saw the power supply was giving only 300W and that the graphics card needed 400W to work. X| Do you think changing the power supply will do it? After replacing the new card for the original one again everything worked again. Any recommendation? (apart of course to stay away of relatives who ask for help in IT related issues). As a recommendation of @Kornfeld_Eliyahu_Peter, I'm posting the motherboard kind here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02978278&cc=us&destPage=document&lc=en&tmp_docname=c04169254[^] Thank you all! :thumbsup:

                            [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                            J Offline
                            J Offline
                            Jochen Arndt
                            wrote on last edited by
                            #13

                            If the card has an additional power connector, it must be connected. This should be mentioned in the (quick install) manual. The OC indicates an overclocked version. These usually have an additional connector. If the current PSU did not has a power line for GPU cards, it must be replaced. As already mentioned by others, the PSU should be replaced anyway to provide the necessary power when required.

                            J 1 Reply Last reply
                            0
                            • L Lost User

                              Ok maybe it doesn't, but then it's not really high end anyway.. But 400W without cables? Madness edit: ok I've found two of them, one says "no cables", the other says "additional 6 pin PCIe power required"

                              J Offline
                              J Offline
                              Joan M
                              wrote on last edited by
                              #14

                              In their specs (at the card box) it says no extra cables needed, I asked that in the shop too and before buying I saw it in their web site... so they are asking for 400W without cables... Why should it be madness?

                              [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                              Kornfeld Eliyahu PeterK J 2 Replies Last reply
                              0
                              • J Joan M

                                In their specs (at the card box) it says no extra cables needed, I asked that in the shop too and before buying I saw it in their web site... so they are asking for 400W without cables... Why should it be madness?

                                [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu PeterK Offline
                                Kornfeld Eliyahu Peter
                                wrote on last edited by
                                #15

                                Because in that case you get power via the board, and it maybe can't handle it...

                                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                                J 1 Reply Last reply
                                0
                                • Richard Andrew x64R Richard Andrew x64

                                  The problem is likely caused by the fact that the driver for the old card is still installed. Will it start in safe mode? If it does, then uninstall the driver for the old card and install the driver for the new one. The 400W rating for the card is probably for when the card is at peak performance, not just starting up. But, yes, you will probably need to replace the power supply in order for the card to work properly.

                                  The difficult we do right away... ...the impossible takes slightly longer.

                                  J Offline
                                  J Offline
                                  Joan M
                                  wrote on last edited by
                                  #16

                                  not at all Richard, the OS doesn't even start... X|

                                  [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                  1 Reply Last reply
                                  0
                                  • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                                    Because in that case you get power via the board, and it maybe can't handle it...

                                    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                    J Offline
                                    J Offline
                                    Joan M
                                    wrote on last edited by
                                    #17

                                    But it is a "maybe"... :~

                                    [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                    1 Reply Last reply
                                    0
                                    • J Joan M

                                      The board is this one[^].

                                      [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                      Kornfeld Eliyahu PeterK Offline
                                      Kornfeld Eliyahu PeterK Offline
                                      Kornfeld Eliyahu Peter
                                      wrote on last edited by
                                      #18

                                      It seems that your PCIe version is 2.0 - it should not be a deadly problem but you will not get the maximum out of a board with version 3.0... You may see this: https://www.youtube.com/watch?v=fkBTSlBW2oc[^] (Consider to recycle the board graphics card...)

                                      Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                      "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                                      J 1 Reply Last reply
                                      0
                                      • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                                        Another option is the PCIe port, does it support version 3.0?

                                        Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                                        J Offline
                                        J Offline
                                        Joan M
                                        wrote on last edited by
                                        #19

                                        For what I've seen in the Internet (dangerous place I know) the PCIe 3 is backwards compatible with 2.0 and therefore it should work without issue.

                                        [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                        Kornfeld Eliyahu PeterK 1 Reply Last reply
                                        0
                                        • OriginalGriffO OriginalGriff

                                          I could use one of those cards: my hands are freezing in here! :laugh:

                                          Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

                                          J Offline
                                          J Offline
                                          Joan M
                                          wrote on last edited by
                                          #20

                                          :laugh:

                                          [www.tamautomation.com] | Robots, CNC and PLC machines for grinding and polishing. [YouTube channel]

                                          1 Reply Last reply
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