Bank feedback fail
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
ROFL :laugh: BTW: Was space allowed?
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
And here goes the way to get a 100% customer satisfaction : do not give them the opportunity to complain. This post was brought to you using an alphabet (c).
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ItshouldbefunnytoseehowtheyhandlearantwithoutanypunctuationProbablythesamewayonewithpunctuation
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
*ItshouldbefunnytoseehowtheyhandlearantwithoutanypunctuationProbablythesamewayasonewithpunctuation
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
You know they only put that there so they seem as though they care. They didn't expect you to actually attempt to use it.
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
Dear0Sir0I0would0like0to0express0my0total0hatred0for0all0that0you0stand0for0but0your0page0is0wonkey666 By the way what in the name of festering Vegemite sammichs is alphabets and numbers? Whatever wrote that should be tarred and feathered. Publicly.
veni bibi saltavi
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
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ItshouldbefunnytoseehowtheyhandlearantwithoutanypunctuationProbablythesamewayonewithpunctuation
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
My car insurance provider has a "recover password" function. Since my dad registered me without my knowledge (yes, sometimes I hate him) I didn't knew my password and he, obviously, forgot it. Ok, so "recover password". They sent me the password. In cleartext. To my e-mail. But it's not over: the password was wrong. Why? In between the year they decided that password wouldn't allow special characters, and since I educated my father well he used "$" in the password. It's even an ASCII character for dog's sake! I had to phone them, circumvent the 16.384 layers of phone services by calling to the legal branch, threaten the poor fellow of Hell and damnation and public lynching in order to have my account deactivated and join again with the same insurance number.
Geek code v 3.12 GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- r++>+++ y+++* Weapons extension: ma- k++ F+2 X
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My car insurance provider has a "recover password" function. Since my dad registered me without my knowledge (yes, sometimes I hate him) I didn't knew my password and he, obviously, forgot it. Ok, so "recover password". They sent me the password. In cleartext. To my e-mail. But it's not over: the password was wrong. Why? In between the year they decided that password wouldn't allow special characters, and since I educated my father well he used "$" in the password. It's even an ASCII character for dog's sake! I had to phone them, circumvent the 16.384 layers of phone services by calling to the legal branch, threaten the poor fellow of Hell and damnation and public lynching in order to have my account deactivated and join again with the same insurance number.
Geek code v 3.12 GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- r++>+++ y+++* Weapons extension: ma- k++ F+2 X
A friends mother (he's technically illiterate, so I get to help her with computer problems) had a fun one with her ISP: they changed the rules on passwords, so when she changed computers and we had to re-enter them all, the old password was too short to be entered. And also too short to be entered in the "confirm existing password" box of the "change password" page... :doh: Dealing with script-heads on a different continent to try and fix it was not fun...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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A friends mother (he's technically illiterate, so I get to help her with computer problems) had a fun one with her ISP: they changed the rules on passwords, so when she changed computers and we had to re-enter them all, the old password was too short to be entered. And also too short to be entered in the "confirm existing password" box of the "change password" page... :doh: Dealing with script-heads on a different continent to try and fix it was not fun...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
Been there done that. Sometimes I wish I was technically illiterate, at least I would't understand the idiocy behind these things...
Geek code v 3.12 GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- r++>+++ y+++* Weapons extension: ma- k++ F+2 X
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
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Chris Maunder wrote:
These guys are managing my money
You have a warped idea of what these bankers actually do.
My understanding is they take my money, invest it poorly, charge me for putting the money in, taking the money out, looking at my money, looking at the statements that set out what they've done with my money, and also charge me when I don't put enough money in. Was there something I missed? An extra service I should sign up for so I can give them more money?
cheers Chris Maunder
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
Chris Maunder wrote:
to basic speed and performance.
Chris, I have never experienced basic speed or performance with this site, but I still love the site. Love is blind I guess. :sigh:
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
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Chris Maunder wrote:
to basic speed and performance.
Chris, I have never experienced basic speed or performance with this site, but I still love the site. Love is blind I guess. :sigh:
Slacker007 wrote:
Chris, I have never experienced basic speed or performance with this site
Really? What sort of page load times are you seeing?
cheers Chris Maunder
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My understanding is they take my money, invest it poorly, charge me for putting the money in, taking the money out, looking at my money, looking at the statements that set out what they've done with my money, and also charge me when I don't put enough money in. Was there something I missed? An extra service I should sign up for so I can give them more money?
cheers Chris Maunder
You could ask Christian Graus - he probably met a couple of other ones! :laugh:
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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My understanding is they take my money, invest it poorly, charge me for putting the money in, taking the money out, looking at my money, looking at the statements that set out what they've done with my money, and also charge me when I don't put enough money in. Was there something I missed? An extra service I should sign up for so I can give them more money?
cheers Chris Maunder
Chris Maunder wrote:
looking at the statements that set out what they've you've done with your money, and also charge me when I don't put enough money in I use my own money
I actually had the impression that Canadian banks were sensible? Guess not
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Chris Maunder wrote:
looking at the statements that set out what they've you've done with your money, and also charge me when I don't put enough money in I use my own money
I actually had the impression that Canadian banks were sensible? Guess not
This is an Australian bank.
cheers Chris Maunder
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I bank with a very, very well known bank whom I won't name. They are awful, but for complicated reasons I'm stuck with them for the moment. They offered me a "We'd love your feedback" page, which was a mistake on their part. Or so I thought. I filled in quite a detailed rant about the issues with their site, from security to basic speed and performance. I went to hit "submit" and it popped up a message saying "Only alphabets and numbers please". Alphabets and numbers. Right. No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box. My mind boggles. These guys are managing my money. Seriously scary.
cheers Chris Maunder
Chris Maunder wrote:
No full-stop/periods, no commas, no question marks or apostrophes. I couldn't even put a newline in the text box.
It was just for security http://xkcd.com/327/[^] :) It is "da big bank" after all...
-- "My software never has bugs. It just develops random features."
