Fair play DPD, fair play - Pt II
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From my previous post[^]DPD told me they would re-deliver at lunchtime yesterday. I checked on the way out -nothing for me. Then half-way home I got the delivery notificatuion - impossiburu, as no-one would be in at that time. I checked online when I got home, and they'd delivered over lunch. WTF? e-mails sent at work, no-one has seen it etc. So I e-mailed DPD to check they asked me to get in contact our goods in section (the staff canteen, which is also our entrance Lobby). In the mean time I get an e-mail, one of m'colleagues (who deals with the company orders) has an unexpected item, when he opened it, there's my stuff. Now for the bad part, I'd ordered on my personal account to be delivered at work, but DPD re-delivered to the company's contact without my consent.The DPD sticker over the Amazon on adresses my collegaue, but underneath is the Amazon one correctly addressed. Nothing, other than the address, relates to my employer, not even my e-mail- the contents could have been embarassing, or it could have had private invoicing information . Worse, m'colleague contacted DPD about another parcel (which they have successfully delivered to a non-existent address) and he asked why they'd delivered mine to him. They said I'd put him in as the re-delivery recipient. This is curious, as I remember thinking why would I need to type my name on the re-delivery form when it is displayed at the top of the form, but then I assumed it was a form of authentication. I've filed a complaint, if I get nothing satisfactory back I'll contact Amazon to let them know I'm going to cancel my orders if DPD can't get this type of thing right. I've already cancelled one order - I can't afford to have my stuff delivered to a random punter when the office is closed at the weekend as happened to my colleague. The stupid thing is DPD have always been excellent up until now. td:dr; DPD deliver my parcel to someone else in my company with out my consent or knowledge. [Edit] Had an e-mail back, they 'fessed up, saying it was human error, that they'd tell their driver and even apologised properly. Didn't even try to blame their IT system.
KeithBarrow.net[^] - It might not be very good, but a
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From my previous post[^]DPD told me they would re-deliver at lunchtime yesterday. I checked on the way out -nothing for me. Then half-way home I got the delivery notificatuion - impossiburu, as no-one would be in at that time. I checked online when I got home, and they'd delivered over lunch. WTF? e-mails sent at work, no-one has seen it etc. So I e-mailed DPD to check they asked me to get in contact our goods in section (the staff canteen, which is also our entrance Lobby). In the mean time I get an e-mail, one of m'colleagues (who deals with the company orders) has an unexpected item, when he opened it, there's my stuff. Now for the bad part, I'd ordered on my personal account to be delivered at work, but DPD re-delivered to the company's contact without my consent.The DPD sticker over the Amazon on adresses my collegaue, but underneath is the Amazon one correctly addressed. Nothing, other than the address, relates to my employer, not even my e-mail- the contents could have been embarassing, or it could have had private invoicing information . Worse, m'colleague contacted DPD about another parcel (which they have successfully delivered to a non-existent address) and he asked why they'd delivered mine to him. They said I'd put him in as the re-delivery recipient. This is curious, as I remember thinking why would I need to type my name on the re-delivery form when it is displayed at the top of the form, but then I assumed it was a form of authentication. I've filed a complaint, if I get nothing satisfactory back I'll contact Amazon to let them know I'm going to cancel my orders if DPD can't get this type of thing right. I've already cancelled one order - I can't afford to have my stuff delivered to a random punter when the office is closed at the weekend as happened to my colleague. The stupid thing is DPD have always been excellent up until now. td:dr; DPD deliver my parcel to someone else in my company with out my consent or knowledge. [Edit] Had an e-mail back, they 'fessed up, saying it was human error, that they'd tell their driver and even apologised properly. Didn't even try to blame their IT system.
KeithBarrow.net[^] - It might not be very good, but a
A colleague of mine had a package left unattended on the stairs in the hallway of a building where multiple companies work. I've stayed at home all day, had nothing delivered and then got a message that my package was successfully delivered (I got it the next day). It's astonishing how bad these mailmen do their jobs. If I did my job like that I'd be out of it very soon. Luckily there are some good mailmen out there too! One even came to my house because he had to deliver a package at work on a saturday (and he knew where I lived)!
public class SanderRossel : Lazy<Person>
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{
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}
} -
From my previous post[^]DPD told me they would re-deliver at lunchtime yesterday. I checked on the way out -nothing for me. Then half-way home I got the delivery notificatuion - impossiburu, as no-one would be in at that time. I checked online when I got home, and they'd delivered over lunch. WTF? e-mails sent at work, no-one has seen it etc. So I e-mailed DPD to check they asked me to get in contact our goods in section (the staff canteen, which is also our entrance Lobby). In the mean time I get an e-mail, one of m'colleagues (who deals with the company orders) has an unexpected item, when he opened it, there's my stuff. Now for the bad part, I'd ordered on my personal account to be delivered at work, but DPD re-delivered to the company's contact without my consent.The DPD sticker over the Amazon on adresses my collegaue, but underneath is the Amazon one correctly addressed. Nothing, other than the address, relates to my employer, not even my e-mail- the contents could have been embarassing, or it could have had private invoicing information . Worse, m'colleague contacted DPD about another parcel (which they have successfully delivered to a non-existent address) and he asked why they'd delivered mine to him. They said I'd put him in as the re-delivery recipient. This is curious, as I remember thinking why would I need to type my name on the re-delivery form when it is displayed at the top of the form, but then I assumed it was a form of authentication. I've filed a complaint, if I get nothing satisfactory back I'll contact Amazon to let them know I'm going to cancel my orders if DPD can't get this type of thing right. I've already cancelled one order - I can't afford to have my stuff delivered to a random punter when the office is closed at the weekend as happened to my colleague. The stupid thing is DPD have always been excellent up until now. td:dr; DPD deliver my parcel to someone else in my company with out my consent or knowledge. [Edit] Had an e-mail back, they 'fessed up, saying it was human error, that they'd tell their driver and even apologised properly. Didn't even try to blame their IT system.
KeithBarrow.net[^] - It might not be very good, but a
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A rough guess from the story might be: Dumb-Arse Package Delivery.
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A courier in the UK. I've only ever had good experiences with them in the past TBH.
KeithBarrow.net[^] - It might not be very good, but at least it is free!
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Per Google/Wikipedia: DPD = Dynamic Parcel Distribution = Dynamic Parcel Distribution or DPD is an international parcel delivery company owned by GeoPost. It has more than 800 depots in more than 40 countries and is one of Europe's leading business-to-business parcel delivery services.
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It's named after its owners: Dull, Pathetic, and Dumb. It would have been worse if they'd used their names, rather than their personalities.
I wanna be a eunuchs developer! Pass me a bread knife!
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A courier in the UK. I've only ever had good experiences with them in the past TBH.
KeithBarrow.net[^] - It might not be very good, but at least it is free!
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From my previous post[^]DPD told me they would re-deliver at lunchtime yesterday. I checked on the way out -nothing for me. Then half-way home I got the delivery notificatuion - impossiburu, as no-one would be in at that time. I checked online when I got home, and they'd delivered over lunch. WTF? e-mails sent at work, no-one has seen it etc. So I e-mailed DPD to check they asked me to get in contact our goods in section (the staff canteen, which is also our entrance Lobby). In the mean time I get an e-mail, one of m'colleagues (who deals with the company orders) has an unexpected item, when he opened it, there's my stuff. Now for the bad part, I'd ordered on my personal account to be delivered at work, but DPD re-delivered to the company's contact without my consent.The DPD sticker over the Amazon on adresses my collegaue, but underneath is the Amazon one correctly addressed. Nothing, other than the address, relates to my employer, not even my e-mail- the contents could have been embarassing, or it could have had private invoicing information . Worse, m'colleague contacted DPD about another parcel (which they have successfully delivered to a non-existent address) and he asked why they'd delivered mine to him. They said I'd put him in as the re-delivery recipient. This is curious, as I remember thinking why would I need to type my name on the re-delivery form when it is displayed at the top of the form, but then I assumed it was a form of authentication. I've filed a complaint, if I get nothing satisfactory back I'll contact Amazon to let them know I'm going to cancel my orders if DPD can't get this type of thing right. I've already cancelled one order - I can't afford to have my stuff delivered to a random punter when the office is closed at the weekend as happened to my colleague. The stupid thing is DPD have always been excellent up until now. td:dr; DPD deliver my parcel to someone else in my company with out my consent or knowledge. [Edit] Had an e-mail back, they 'fessed up, saying it was human error, that they'd tell their driver and even apologised properly. Didn't even try to blame their IT system.
KeithBarrow.net[^] - It might not be very good, but a
Keith Barrow wrote:
Didn't even try to blame their IT system.
The fools! Everyone knows that you blame the IT system first!
I wanna be a eunuchs developer! Pass me a bread knife!
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From my previous post[^]DPD told me they would re-deliver at lunchtime yesterday. I checked on the way out -nothing for me. Then half-way home I got the delivery notificatuion - impossiburu, as no-one would be in at that time. I checked online when I got home, and they'd delivered over lunch. WTF? e-mails sent at work, no-one has seen it etc. So I e-mailed DPD to check they asked me to get in contact our goods in section (the staff canteen, which is also our entrance Lobby). In the mean time I get an e-mail, one of m'colleagues (who deals with the company orders) has an unexpected item, when he opened it, there's my stuff. Now for the bad part, I'd ordered on my personal account to be delivered at work, but DPD re-delivered to the company's contact without my consent.The DPD sticker over the Amazon on adresses my collegaue, but underneath is the Amazon one correctly addressed. Nothing, other than the address, relates to my employer, not even my e-mail- the contents could have been embarassing, or it could have had private invoicing information . Worse, m'colleague contacted DPD about another parcel (which they have successfully delivered to a non-existent address) and he asked why they'd delivered mine to him. They said I'd put him in as the re-delivery recipient. This is curious, as I remember thinking why would I need to type my name on the re-delivery form when it is displayed at the top of the form, but then I assumed it was a form of authentication. I've filed a complaint, if I get nothing satisfactory back I'll contact Amazon to let them know I'm going to cancel my orders if DPD can't get this type of thing right. I've already cancelled one order - I can't afford to have my stuff delivered to a random punter when the office is closed at the weekend as happened to my colleague. The stupid thing is DPD have always been excellent up until now. td:dr; DPD deliver my parcel to someone else in my company with out my consent or knowledge. [Edit] Had an e-mail back, they 'fessed up, saying it was human error, that they'd tell their driver and even apologised properly. Didn't even try to blame their IT system.
KeithBarrow.net[^] - It might not be very good, but a
I had fun with Yodel - bought something from a bloke in the Netherlands and it was sent with tracking info, so I followed it. From Holland to Hatfield, then to Warrington (v. close) & saw the 'out for delivery' status. Then saw a 'problem with address' status & it went to Basildon (poor thing), where it stayed through about 4 chat sessions & a couple of phone calls for around a week. The tracking still said it was in Basildon even when the package was sat on my desk - probably still does.
