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  3. Apple: your software sucks

Apple: your software sucks

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  • N newton saber

    All them Apple FanBois told me this only happens on Windoze machines. You must be using an iWindows machine and confusing it with a iMac? Yeah, that must be it. :D

    W Offline
    W Offline
    W Balboos GHB
    wrote on last edited by
    #20

    I must disappoint (someone). I bought my Mrs. an refurbished HP laptop (Win7 pro). As fodder for the iFanboys, the immediate windows 7 upgrade it was fed put it in the land of BSOD. On the other hand, the recovery partition worked perfectly - in fact, it was a better install than the original as it didn't include some of the bloatware (line Office 365 'trial'). I still preferred restoring DOS when the system went down - but they pretty much never did.

    "The difference between genius and stupidity is that genius has its limits." - Albert Einstein

    "As far as we know, our computer has never had an undetected error." - Weisert

    "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010

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    • Graeme_GrantG Graeme_Grant

      This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #21

      Graeme_Grant wrote:

      so long as you have a lic key for the OS

      Hmmmm? I don't recall OS X having a license key. :confused:

      Contrary to popular belief, nobody owes you anything.

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      • C Chris Maunder

        I have an iMac I'm trying to wipe and restore and I've been trying for days. Literally days. To recover your OS you boot into recovery mode and your recovery partition to restore everything. Rainbows and butterflies appear while you are doing this. Except the machine can't connect to the network to restore Yosemite. It needs to connect to the internet to restore Yosemite because That Is How It Does It (Isn't that what restore partitions are for?). After rebooting a couple of times it starts connecting: but then it can't connect to the AppStore itself and asks me to try again later. Every other machine in the office can connect to the AppStore. I try a different tactic: downloading from a different machine. Except I can't. To download Yosemite you need to connect to the AppStore and it's throwing "can't connect to appstore errors". Finally a new error pops up: "This item isn't available in your area". So Canada can't get access to the Yosemite download, eh? OK, let's try building a recovery disk directly. I'll hack around and try and get the Yosemite installer off a different machine. I can't get the recovery driver creator app from the app store. No problem, I have a direct link to it. I download it (on my windows machine) and try and copy it to the USB drive I've been using on the mac. Oh yeah: Windows can't write to Mac drives. /slams head. Go to Mac, try and download the app, Safari redirects me to the app store. /slams head again. Download app on a different mac. Run the recovery app. "The recovery drive was not created. An error occurred" I weep tears of frustration 1. I can't recover using the inbuilt recovery partition because it doesn't have the actual OS. 2. I can't recover using the internet recovery because it either refuses to connect, or when it does connect it barfs with a pointless error 3. I can't recover using a recovery drive because I can't create a recovery drive and it won't tell me why. Why is this so hard? [And I've just found an old 10.6.3 disk. Hello OSX Ocelot!]

        cheers Chris Maunder

        Y Offline
        Y Offline
        Yvan Rodrigues
        wrote on last edited by
        #22

        I won't feed the fanboys, but I FEEL YOUR PAIN.

        Yvan Rodrigues, C.Tech. Red Cell Innovation Inc.

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        • J JimmyRopes

          It just works. :-D

          Once you lose your pride the rest is easy. In the end, only three things matter: how much you loved, how gently you lived, and how gracefully you let go of things not meant for you. – Buddha

          H Offline
          H Offline
          Herbie Mountjoy
          wrote on last edited by
          #23

          Do you mean 'it only just works'?

          I may not last forever but the mess I leave behind certainly will.

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          • Graeme_GrantG Graeme_Grant

            This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).

            J Offline
            J Offline
            jsc42
            wrote on last edited by
            #24

            Graeme_Grant wrote:

            I think that they can look it up (from memory).

            They must be amazing if they can memorise and recall every one of the tens of thousands of license keys that they have issued.

            Graeme_GrantG 1 Reply Last reply
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            • T Thornik

              Double confusing of this story is that OS X just a clone of UNIX - the system where EVERYTHING can be fixed unless your drive is dead! Let's say thanks to all gays in Apple who "thinks different" - they made normal OS absolutely unrecoverable by normal user. I have one useless hope - apple customers STUDY AT LAST(!) that Apple is not a company to buy products from. Just forget 'em. And never moan if you did.

              G Offline
              G Offline
              gordon88
              wrote on last edited by
              #25

              so true! They look gentle like the wolf in the fable

              Gordon

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              • J jsc42

                Graeme_Grant wrote:

                I think that they can look it up (from memory).

                They must be amazing if they can memorise and recall every one of the tens of thousands of license keys that they have issued.

                Graeme_GrantG Online
                Graeme_GrantG Online
                Graeme_Grant
                wrote on last edited by
                #26

                Not in the "Windows" sense. If you didn't buy or upgrade to it, then you will need to - Apple track EVERYTHING!

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                • Graeme_GrantG Graeme_Grant

                  This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).

                  C Offline
                  C Offline
                  Chris Maunder
                  wrote on last edited by
                  #27

                  That's almost where I'm up to, but that would be conceding defeat.

                  cheers Chris Maunder

                  Graeme_GrantG 1 Reply Last reply
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                  • C Chris Maunder

                    That's almost where I'm up to, but that would be conceding defeat.

                    cheers Chris Maunder

                    Graeme_GrantG Online
                    Graeme_GrantG Online
                    Graeme_Grant
                    wrote on last edited by
                    #28

                    Considering the time already spent it would be a more cost-effective solution rather than defeat. Then you can take a disk image of a clean OS install for the next time...

                    S 1 Reply Last reply
                    0
                    • Graeme_GrantG Graeme_Grant

                      Considering the time already spent it would be a more cost-effective solution rather than defeat. Then you can take a disk image of a clean OS install for the next time...

                      S Offline
                      S Offline
                      SpoonLord
                      wrote on last edited by
                      #29

                      I agree - take it to the shop already. In numerous years of Mac tinkering, I've never had this kind of problem - generally the reinstall just works. Perhaps there is some other problem?

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                      • C Chris Maunder

                        I have an iMac I'm trying to wipe and restore and I've been trying for days. Literally days. To recover your OS you boot into recovery mode and your recovery partition to restore everything. Rainbows and butterflies appear while you are doing this. Except the machine can't connect to the network to restore Yosemite. It needs to connect to the internet to restore Yosemite because That Is How It Does It (Isn't that what restore partitions are for?). After rebooting a couple of times it starts connecting: but then it can't connect to the AppStore itself and asks me to try again later. Every other machine in the office can connect to the AppStore. I try a different tactic: downloading from a different machine. Except I can't. To download Yosemite you need to connect to the AppStore and it's throwing "can't connect to appstore errors". Finally a new error pops up: "This item isn't available in your area". So Canada can't get access to the Yosemite download, eh? OK, let's try building a recovery disk directly. I'll hack around and try and get the Yosemite installer off a different machine. I can't get the recovery driver creator app from the app store. No problem, I have a direct link to it. I download it (on my windows machine) and try and copy it to the USB drive I've been using on the mac. Oh yeah: Windows can't write to Mac drives. /slams head. Go to Mac, try and download the app, Safari redirects me to the app store. /slams head again. Download app on a different mac. Run the recovery app. "The recovery drive was not created. An error occurred" I weep tears of frustration 1. I can't recover using the inbuilt recovery partition because it doesn't have the actual OS. 2. I can't recover using the internet recovery because it either refuses to connect, or when it does connect it barfs with a pointless error 3. I can't recover using a recovery drive because I can't create a recovery drive and it won't tell me why. Why is this so hard? [And I've just found an old 10.6.3 disk. Hello OSX Ocelot!]

                        cheers Chris Maunder

                        M Offline
                        M Offline
                        Member 3934551
                        wrote on last edited by
                        #30

                        maybe this can help, if you feel like trying the open side of the fence? https://wiki.ubuntu.com/MactelSupportTeam/CommunityHelpPages

                        C 1 Reply Last reply
                        0
                        • M Member 3934551

                          maybe this can help, if you feel like trying the open side of the fence? https://wiki.ubuntu.com/MactelSupportTeam/CommunityHelpPages

                          C Offline
                          C Offline
                          Chris Maunder
                          wrote on last edited by
                          #31

                          Thanks mate. Perseverance won. I have it beat.

                          cheers Chris Maunder

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