Apple: your software sucks
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This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).
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I have an iMac I'm trying to wipe and restore and I've been trying for days. Literally days. To recover your OS you boot into recovery mode and your recovery partition to restore everything. Rainbows and butterflies appear while you are doing this. Except the machine can't connect to the network to restore Yosemite. It needs to connect to the internet to restore Yosemite because That Is How It Does It (Isn't that what restore partitions are for?). After rebooting a couple of times it starts connecting: but then it can't connect to the AppStore itself and asks me to try again later. Every other machine in the office can connect to the AppStore. I try a different tactic: downloading from a different machine. Except I can't. To download Yosemite you need to connect to the AppStore and it's throwing "can't connect to appstore errors". Finally a new error pops up: "This item isn't available in your area". So Canada can't get access to the Yosemite download, eh? OK, let's try building a recovery disk directly. I'll hack around and try and get the Yosemite installer off a different machine. I can't get the recovery driver creator app from the app store. No problem, I have a direct link to it. I download it (on my windows machine) and try and copy it to the USB drive I've been using on the mac. Oh yeah: Windows can't write to Mac drives. /slams head. Go to Mac, try and download the app, Safari redirects me to the app store. /slams head again. Download app on a different mac. Run the recovery app. "The recovery drive was not created. An error occurred" I weep tears of frustration 1. I can't recover using the inbuilt recovery partition because it doesn't have the actual OS. 2. I can't recover using the internet recovery because it either refuses to connect, or when it does connect it barfs with a pointless error 3. I can't recover using a recovery drive because I can't create a recovery drive and it won't tell me why. Why is this so hard? [And I've just found an old 10.6.3 disk. Hello OSX Ocelot!]
cheers Chris Maunder
I won't feed the fanboys, but I FEEL YOUR PAIN.
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It just works. :-D
Once you lose your pride the rest is easy. In the end, only three things matter: how much you loved, how gently you lived, and how gracefully you let go of things not meant for you. – Buddha
Do you mean 'it only just works'?
I may not last forever but the mess I leave behind certainly will.
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This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).
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Double confusing of this story is that OS X just a clone of UNIX - the system where EVERYTHING can be fixed unless your drive is dead! Let's say thanks to all gays in Apple who "thinks different" - they made normal OS absolutely unrecoverable by normal user. I have one useless hope - apple customers STUDY AT LAST(!) that Apple is not a company to buy products from. Just forget 'em. And never moan if you did.
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Graeme_Grant wrote:
I think that they can look it up (from memory).
They must be amazing if they can memorise and recall every one of the tens of thousands of license keys that they have issued.
Not in the "Windows" sense. If you didn't buy or upgrade to it, then you will need to - Apple track EVERYTHING!
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This is bit of a pain but take it in to Apple genius bar - you have free support for life of the product - they'll reload it for you off their network for free so long as you have a lic key for the OS - I think that they can look it up (from memory).
That's almost where I'm up to, but that would be conceding defeat.
cheers Chris Maunder
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That's almost where I'm up to, but that would be conceding defeat.
cheers Chris Maunder
Considering the time already spent it would be a more cost-effective solution rather than defeat. Then you can take a disk image of a clean OS install for the next time...
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Considering the time already spent it would be a more cost-effective solution rather than defeat. Then you can take a disk image of a clean OS install for the next time...
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I have an iMac I'm trying to wipe and restore and I've been trying for days. Literally days. To recover your OS you boot into recovery mode and your recovery partition to restore everything. Rainbows and butterflies appear while you are doing this. Except the machine can't connect to the network to restore Yosemite. It needs to connect to the internet to restore Yosemite because That Is How It Does It (Isn't that what restore partitions are for?). After rebooting a couple of times it starts connecting: but then it can't connect to the AppStore itself and asks me to try again later. Every other machine in the office can connect to the AppStore. I try a different tactic: downloading from a different machine. Except I can't. To download Yosemite you need to connect to the AppStore and it's throwing "can't connect to appstore errors". Finally a new error pops up: "This item isn't available in your area". So Canada can't get access to the Yosemite download, eh? OK, let's try building a recovery disk directly. I'll hack around and try and get the Yosemite installer off a different machine. I can't get the recovery driver creator app from the app store. No problem, I have a direct link to it. I download it (on my windows machine) and try and copy it to the USB drive I've been using on the mac. Oh yeah: Windows can't write to Mac drives. /slams head. Go to Mac, try and download the app, Safari redirects me to the app store. /slams head again. Download app on a different mac. Run the recovery app. "The recovery drive was not created. An error occurred" I weep tears of frustration 1. I can't recover using the inbuilt recovery partition because it doesn't have the actual OS. 2. I can't recover using the internet recovery because it either refuses to connect, or when it does connect it barfs with a pointless error 3. I can't recover using a recovery drive because I can't create a recovery drive and it won't tell me why. Why is this so hard? [And I've just found an old 10.6.3 disk. Hello OSX Ocelot!]
cheers Chris Maunder
maybe this can help, if you feel like trying the open side of the fence? https://wiki.ubuntu.com/MactelSupportTeam/CommunityHelpPages
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maybe this can help, if you feel like trying the open side of the fence? https://wiki.ubuntu.com/MactelSupportTeam/CommunityHelpPages
Thanks mate. Perseverance won. I have it beat.
cheers Chris Maunder
