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  3. Stop making me think, Apple!

Stop making me think, Apple!

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  • OriginalGriffO OriginalGriff

    Not so sure. Product quality has never been a concern in the "apple purchasing decision" - most of 'em are sold to people who would buy a turd if it was polished and stamped with the logo because if they don't their mates will laugh at them.

    Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...

    G Offline
    G Offline
    GuyThiebaut
    wrote on last edited by
    #17

    I knew an electronics engineer who took an iPad apart and he said that the design of the product was of an extremely high quality. The only Apple product I have is one of the old iPods with an 80gb hard drive. I have tried to persuade myself to buy an iPhone or iPad, however whenever I do this and weigh up the benefits and costs I always find that I already have everything that these two pieces of hardware would provide. The way I see it is that Apple products are luxury products aimed at the top end of the market, price-wise, at a price most Western working people can just about afford - however I have no need for luxury electronic goods, which is why I don't pay that extra to get that little bit less(Apple locking everything down).

    “That which can be asserted without evidence, can be dismissed without evidence.”

    ― Christopher Hitchens

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    • T Tim Carmichael

      I shop at Walmart as a last resort; I detest having 15 or more check out stations with only 1 or 2 open and a line of people at each one.

      Z Offline
      Z Offline
      ZurdoDev
      wrote on last edited by
      #18

      Tim Carmichael wrote:

      I detest having 15 or more check out stations with only 1 or 2 open and a line of people at each one.

      That doesn't happen at the 1 or 2 that I shop at. :^) Self-checkout is great; unless you have a lot of stuff.

      There are only 10 types of people in the world, those who understand binary and those who don't.

      1 Reply Last reply
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      • C Chris Maunder

        Note I said "consumer device". Maybe I'm sheltered, but from memory every consumer device (including those tiny MP4 players) came with manuals in 10 languages that told you everything except how to most efficiently throw it against the wall when it stopped working.

        cheers Chris Maunder

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        L Offline
        Lost User
        wrote on last edited by
        #19

        Chris Maunder wrote:

        Note I said "consumer device".

        Noted. Please do take note that Personal Computers have replaced the so-called Home Computer.

        Chris Maunder wrote:

        Maybe I'm sheltered, but from memory every consumer device (including those tiny MP4 players) came with manuals in 10 languages that told you everything except how to most efficiently throw it against the wall when it stopped working.

        Even my mechanical alarm-clock with bells has a manual in umpteen different languages. Nearly everything comes with a set of instructions, a DISCLAIMER IN CAPS, a copyright notice, a trade-mark notice, list of ingredients, whether it is kosher or not and no real instructional value. The last VCR I have seen came with a manual that would make you cry as much as some XML-generated comments generated from source-code. You were talking however about UI-design on consumer-devices, something mostly dictated by the OS. I would say that the Workbench from the Amiga is still superiour, but in terms of killing documentation on consumer-devices, I'd say Windows was a step ahead.

        Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)

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        • Z ZurdoDev

          dandy72 wrote:

          Considering they have a few hundred billions sitting in the bank doing nothing

          I'll gladly babysit it. :-\

          There are only 10 types of people in the world, those who understand binary and those who don't.

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          D Offline
          dandy72
          wrote on last edited by
          #20

          RyanDev wrote:

          I'll gladly babysit it

          They already have Ireland for that.

          1 Reply Last reply
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          • D dandy72

            It's not just Walmart, remember that Apple itself has already gone through that after Jobs was fired. The question is, how long will it take this time around? Considering they have a few hundred billions sitting in the bank doing nothing, I suspect a lot longer...

            J Offline
            J Offline
            Jeremy Falcon
            wrote on last edited by
            #21

            Good point. I suppose it's time for me to become a Linux fanboy. :laugh:

            Jeremy Falcon

            1 Reply Last reply
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            • Z ZurdoDev

              Jeremy Falcon wrote:

              Walmart went to sh*t now

              Interesting. I think Walmart is better than it ever has been, especially since they came online with their website. Perhaps the location makes a difference. :^)

              There are only 10 types of people in the world, those who understand binary and those who don't.

              J Offline
              J Offline
              Jeremy Falcon
              wrote on last edited by
              #22

              RyanDev wrote:

              Perhaps the location makes a difference.

              All I can say is that, in the south at least, more often than not they've gone through crap ringers. I've found most of the associates aren't helpful and have very little knowledge of what is going on with the store. I used to work at Walmart as a kid before getting into tech for living, and back in the day Sam Walton was known for going to stores and letting go of unhelpful associates on the spot. Those days are gone. But if your Walmarts are nirvana, cherish them man. Cherish them like the jewels they are.

              Jeremy Falcon

              Z 1 Reply Last reply
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              • C Chris Maunder

                Apple used to reign supreme at providing a simple, obvious UI for their products. The iPhone famously doesn't even come with a user manual, which is astounding given it was one of the (if not the) most sophisticated and complex consumer devices launched. They Just Worked. Further, they were fairly obvious in how they worked. But how times have changed. Each iteration of the OS and the associated apps seem to involve more and more hidden UI cues. Jakob Neilson once railed against poorly discoverable UIs and it seems Apple is going deeper and deeper down that path. iTunes on the desktop and on the mobile device are two very different beasts, but they share a multiple personality disorder when it comes to trying to understand how the UI works. Is it a menu at the top? A sidebar? Is it a section heading that's actually a dropdown menu that switches the context in exactly the way (but different!) to the icons in the bottom bar? It's turned into a huge guessing game. I think I'm going to send the Apple UX guys a copy of the book Don't Make Me Think: A Common Sense Approach to Web Usability[^]

                cheers Chris Maunder

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                M Offline
                Mycroft Holmes
                wrote on last edited by
                #23

                Chris Maunder wrote:

                involve more and more hidden UI cues

                What like having to move the mouse the the top right/left hand corner of the screen to make some option appear. I don't think it is just Apple!

                Never underestimate the power of human stupidity RAH

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                • L Lost User

                  Chris Maunder wrote:

                  Note I said "consumer device".

                  Noted. Please do take note that Personal Computers have replaced the so-called Home Computer.

                  Chris Maunder wrote:

                  Maybe I'm sheltered, but from memory every consumer device (including those tiny MP4 players) came with manuals in 10 languages that told you everything except how to most efficiently throw it against the wall when it stopped working.

                  Even my mechanical alarm-clock with bells has a manual in umpteen different languages. Nearly everything comes with a set of instructions, a DISCLAIMER IN CAPS, a copyright notice, a trade-mark notice, list of ingredients, whether it is kosher or not and no real instructional value. The last VCR I have seen came with a manual that would make you cry as much as some XML-generated comments generated from source-code. You were talking however about UI-design on consumer-devices, something mostly dictated by the OS. I would say that the Workbench from the Amiga is still superiour, but in terms of killing documentation on consumer-devices, I'd say Windows was a step ahead.

                  Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^][](X-Clacks-Overhead: GNU Terry Pratchett)

                  G Offline
                  G Offline
                  glennPattonWork3
                  wrote on last edited by
                  #24

                  Quote:

                  I would say that the Workbench from the Amiga is still superiour,

                  I must admit I agree it worked and the right mouse button was sense. I had to use Windows 3 at the time no comparison :-)

                  1 Reply Last reply
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                  • C Chris Maunder

                    Apple used to reign supreme at providing a simple, obvious UI for their products. The iPhone famously doesn't even come with a user manual, which is astounding given it was one of the (if not the) most sophisticated and complex consumer devices launched. They Just Worked. Further, they were fairly obvious in how they worked. But how times have changed. Each iteration of the OS and the associated apps seem to involve more and more hidden UI cues. Jakob Neilson once railed against poorly discoverable UIs and it seems Apple is going deeper and deeper down that path. iTunes on the desktop and on the mobile device are two very different beasts, but they share a multiple personality disorder when it comes to trying to understand how the UI works. Is it a menu at the top? A sidebar? Is it a section heading that's actually a dropdown menu that switches the context in exactly the way (but different!) to the icons in the bottom bar? It's turned into a huge guessing game. I think I'm going to send the Apple UX guys a copy of the book Don't Make Me Think: A Common Sense Approach to Web Usability[^]

                    cheers Chris Maunder

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #25

                    I've spent years rebutting any suggestion to buy an Apple from the other half. Her professional cohort all own them. Now she wins an iPad air for renewing her professional membership. I was impressed by how easy it was to get it up and running. Yes I did spend time taking the packaging apart looking for the quick start instructions. Now I can't find how to get to CP pages accessed by drop-down menus e.g Help>Bugs and Suggestions.

                    Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                    B 1 Reply Last reply
                    0
                    • L Lost User

                      I've spent years rebutting any suggestion to buy an Apple from the other half. Her professional cohort all own them. Now she wins an iPad air for renewing her professional membership. I was impressed by how easy it was to get it up and running. Yes I did spend time taking the packaging apart looking for the quick start instructions. Now I can't find how to get to CP pages accessed by drop-down menus e.g Help>Bugs and Suggestions.

                      Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                      B Offline
                      B Offline
                      Brisingr Aerowing
                      wrote on last edited by
                      #26

                      If the device is iOS 9, menus don't work.

                      What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

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                      0
                      • B Brisingr Aerowing

                        If the device is iOS 9, menus don't work.

                        What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #27

                        That's helpful.

                        Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                        B 1 Reply Last reply
                        0
                        • L Lost User

                          That's helpful.

                          Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                          B Offline
                          B Offline
                          Brisingr Aerowing
                          wrote on last edited by
                          #28

                          Something got changed which broke all web menus. At least MS tries to stay compatible. Apple seems to break things for the sake of breaking them.

                          What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

                          1 Reply Last reply
                          0
                          • C Chris Maunder

                            Apple used to reign supreme at providing a simple, obvious UI for their products. The iPhone famously doesn't even come with a user manual, which is astounding given it was one of the (if not the) most sophisticated and complex consumer devices launched. They Just Worked. Further, they were fairly obvious in how they worked. But how times have changed. Each iteration of the OS and the associated apps seem to involve more and more hidden UI cues. Jakob Neilson once railed against poorly discoverable UIs and it seems Apple is going deeper and deeper down that path. iTunes on the desktop and on the mobile device are two very different beasts, but they share a multiple personality disorder when it comes to trying to understand how the UI works. Is it a menu at the top? A sidebar? Is it a section heading that's actually a dropdown menu that switches the context in exactly the way (but different!) to the icons in the bottom bar? It's turned into a huge guessing game. I think I'm going to send the Apple UX guys a copy of the book Don't Make Me Think: A Common Sense Approach to Web Usability[^]

                            cheers Chris Maunder

                            G Offline
                            G Offline
                            Gary R Wheeler
                            wrote on last edited by
                            #29

                            Chris, face it - you're getting older. This phenomenon started years ago in the video game market, and then exploded with the advent of smartphones. "UX" designers are creating modes of interaction that 'tweens and twentysomethings seem to inherently understand from prior exposure, but anyone older hasn't a clue how to use. The move toward the 'modern' UI, with flat monochrome graphics and little or no guiding text, is symptomatic. A lot of smartphone apps require dexterity that older folks can't achieve, due to small icons and close positioning. I've even seen desktop apps that call for triple-clicks :wtf: to perform certain actions. The end result will be a divide between those that can speak to the machines, and those that cannot. Those that cannot, the aged and the poor, will therefore not be full participants in the society being created.

                            Software Zen: delete this;

                            B C 2 Replies Last reply
                            0
                            • M Maximilien

                              Apple made a weird/bad/awful decision to merge both the legacy iTunes player and the new Music player. I personally have no issue with iTunes for music player, but the integration with Music make me want to bark all over my keyboard.

                              I'd rather be phishing!

                              D Offline
                              D Offline
                              David Crow
                              wrote on last edited by
                              #30

                              Maximilien wrote:

                              ...make me want to bark all over my keyboard.

                              Since k and f are no where near each other, I can only assume you indeed want to utter dog or seal-like noises. ;P

                              "One man's wage rise is another man's price increase." - Harold Wilson

                              "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                              "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

                              1 Reply Last reply
                              0
                              • G Gary R Wheeler

                                Chris, face it - you're getting older. This phenomenon started years ago in the video game market, and then exploded with the advent of smartphones. "UX" designers are creating modes of interaction that 'tweens and twentysomethings seem to inherently understand from prior exposure, but anyone older hasn't a clue how to use. The move toward the 'modern' UI, with flat monochrome graphics and little or no guiding text, is symptomatic. A lot of smartphone apps require dexterity that older folks can't achieve, due to small icons and close positioning. I've even seen desktop apps that call for triple-clicks :wtf: to perform certain actions. The end result will be a divide between those that can speak to the machines, and those that cannot. Those that cannot, the aged and the poor, will therefore not be full participants in the society being created.

                                Software Zen: delete this;

                                B Offline
                                B Offline
                                Brisingr Aerowing
                                wrote on last edited by
                                #31

                                One application I looked at ONLY used mouse clicks on a single element to preform any and all actions. There were over THREE HUNDRED different commands, each activated by a different sequence of clicks, e.g. Double-Click, Triple-Click, Double-Click would activate 'undo'. :wtf: :wtf: The program lasted less than a month before the company that made it (as their first and only product) went bankrupt and had to shut down. The owner and employees of the company were classmates of mine, and I don't think they actually learned anything... :doh:

                                What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

                                G 1 Reply Last reply
                                0
                                • D dandy72

                                  It's not just Walmart, remember that Apple itself has already gone through that after Jobs was fired. The question is, how long will it take this time around? Considering they have a few hundred billions sitting in the bank doing nothing, I suspect a lot longer...

                                  D Offline
                                  D Offline
                                  David Lumm
                                  wrote on last edited by
                                  #32

                                  Apple worked (and succeeded) because they concentrated effort on a few select devices and built software (from the OS up) for these select devices. They never worried about backwards compatibility, because they knew that their customers would follow them wherever they went. This allowed them to concentrate on building very useable devices. Sadly, in the post Steve Jobs world, we see them spreading themselves thinner and thinner, becoming more of a fashion brand than a technology brand. As long as people are using their products, and pouring money into the closed garden, Apple will survive; but if they don't do something drastic and surprising I can see them being considerably less significant in 10-15 years.

                                  Er, I can't think of a funny signature right now. How about a good fart to break the silence?

                                  1 Reply Last reply
                                  0
                                  • B Brisingr Aerowing

                                    One application I looked at ONLY used mouse clicks on a single element to preform any and all actions. There were over THREE HUNDRED different commands, each activated by a different sequence of clicks, e.g. Double-Click, Triple-Click, Double-Click would activate 'undo'. :wtf: :wtf: The program lasted less than a month before the company that made it (as their first and only product) went bankrupt and had to shut down. The owner and employees of the company were classmates of mine, and I don't think they actually learned anything... :doh:

                                    What do you get when you cross a joke with a rhetorical question? The metaphorical solid rear-end expulsions have impacted the metaphorical motorized bladed rotating air movement mechanism. Do questions with multiple question marks annoy you???

                                    G Offline
                                    G Offline
                                    Gary Wheeler
                                    wrote on last edited by
                                    #33

                                    To quote a tropism, kill it with fire.

                                    Software Zen: delete this;

                                    1 Reply Last reply
                                    0
                                    • J Jeremy Falcon

                                      RyanDev wrote:

                                      Perhaps the location makes a difference.

                                      All I can say is that, in the south at least, more often than not they've gone through crap ringers. I've found most of the associates aren't helpful and have very little knowledge of what is going on with the store. I used to work at Walmart as a kid before getting into tech for living, and back in the day Sam Walton was known for going to stores and letting go of unhelpful associates on the spot. Those days are gone. But if your Walmarts are nirvana, cherish them man. Cherish them like the jewels they are.

                                      Jeremy Falcon

                                      Z Offline
                                      Z Offline
                                      ZurdoDev
                                      wrote on last edited by
                                      #34

                                      Jeremy Falcon wrote:

                                      and back in the day Sam Walton was known for going to stores and letting go of unhelpful associates on the spot.

                                      I see. I'm originally from California and didn't have Walmart until later in life. It's always been mostly the same for me. Rarely are there helpful associates but that is my expectation so I'm not let down. :-\

                                      There are only 10 types of people in the world, those who understand binary and those who don't.

                                      1 Reply Last reply
                                      0
                                      • C Chris Maunder

                                        Apple used to reign supreme at providing a simple, obvious UI for their products. The iPhone famously doesn't even come with a user manual, which is astounding given it was one of the (if not the) most sophisticated and complex consumer devices launched. They Just Worked. Further, they were fairly obvious in how they worked. But how times have changed. Each iteration of the OS and the associated apps seem to involve more and more hidden UI cues. Jakob Neilson once railed against poorly discoverable UIs and it seems Apple is going deeper and deeper down that path. iTunes on the desktop and on the mobile device are two very different beasts, but they share a multiple personality disorder when it comes to trying to understand how the UI works. Is it a menu at the top? A sidebar? Is it a section heading that's actually a dropdown menu that switches the context in exactly the way (but different!) to the icons in the bottom bar? It's turned into a huge guessing game. I think I'm going to send the Apple UX guys a copy of the book Don't Make Me Think: A Common Sense Approach to Web Usability[^]

                                        cheers Chris Maunder

                                        U Offline
                                        U Offline
                                        User 10369331
                                        wrote on last edited by
                                        #35

                                        You aren't the only one who has been noticing the degradation in UI. Interesting article discussing the UI designs: How Apple Is Giving Design A Bad Name[^] My experience has been that it's getting more like a point-and-tap adventure game, and less like a productivity tool every release. The flat UI fad is particularly horrible for being able to tell what are active elements.

                                        C 1 Reply Last reply
                                        0
                                        • C Chris Maunder

                                          Apple used to reign supreme at providing a simple, obvious UI for their products. The iPhone famously doesn't even come with a user manual, which is astounding given it was one of the (if not the) most sophisticated and complex consumer devices launched. They Just Worked. Further, they were fairly obvious in how they worked. But how times have changed. Each iteration of the OS and the associated apps seem to involve more and more hidden UI cues. Jakob Neilson once railed against poorly discoverable UIs and it seems Apple is going deeper and deeper down that path. iTunes on the desktop and on the mobile device are two very different beasts, but they share a multiple personality disorder when it comes to trying to understand how the UI works. Is it a menu at the top? A sidebar? Is it a section heading that's actually a dropdown menu that switches the context in exactly the way (but different!) to the icons in the bottom bar? It's turned into a huge guessing game. I think I'm going to send the Apple UX guys a copy of the book Don't Make Me Think: A Common Sense Approach to Web Usability[^]

                                          cheers Chris Maunder

                                          M Offline
                                          M Offline
                                          Moshe Katz
                                          wrote on last edited by
                                          #36

                                          Why are you sending them an old version? Try this one: Don't Make Me Think, Revisited: A Common Sense Approach to Web (and Mobile) Usability (3rd Edition)[^]

                                          C 1 Reply Last reply
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