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  3. Windows 10 upgrade

Windows 10 upgrade

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  • N Offline
    N Offline
    Nish Nishant
    wrote on last edited by
    #1

    Just upgraded a personal laptop from W7 to W10. Upgrade went smooth, booted up. But the video and sound drivers are off :-( No sound over HDMI, no video-duplication on HDMI, resolution looks crap, etc. It's a Dell XPS 17 so I am sure it uses popular and very standard video/sound chips. Oh well, I'll have to experiment with various beta drivers and hope it works.

    Regards, Nish


    Website: www.voidnish.com Blog: voidnish.wordpress.com

    P L A 3 Replies Last reply
    0
    • N Nish Nishant

      Just upgraded a personal laptop from W7 to W10. Upgrade went smooth, booted up. But the video and sound drivers are off :-( No sound over HDMI, no video-duplication on HDMI, resolution looks crap, etc. It's a Dell XPS 17 so I am sure it uses popular and very standard video/sound chips. Oh well, I'll have to experiment with various beta drivers and hope it works.

      Regards, Nish


      Website: www.voidnish.com Blog: voidnish.wordpress.com

      P Offline
      P Offline
      phil o
      wrote on last edited by
      #2

      Did you try Dell's website? There you can detect your computer's model and OS and get adequate drivers for them.

      You always obtain more by being rather polite and armed than polite only.

      N 1 Reply Last reply
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      • P phil o

        Did you try Dell's website? There you can detect your computer's model and OS and get adequate drivers for them.

        You always obtain more by being rather polite and armed than polite only.

        N Offline
        N Offline
        Nish Nishant
        wrote on last edited by
        #3

        Yeah, that's what I am doing this morning. Thank you.

        Regards, Nish


        Website: www.voidnish.com Blog: voidnish.wordpress.com

        1 Reply Last reply
        0
        • N Nish Nishant

          Just upgraded a personal laptop from W7 to W10. Upgrade went smooth, booted up. But the video and sound drivers are off :-( No sound over HDMI, no video-duplication on HDMI, resolution looks crap, etc. It's a Dell XPS 17 so I am sure it uses popular and very standard video/sound chips. Oh well, I'll have to experiment with various beta drivers and hope it works.

          Regards, Nish


          Website: www.voidnish.com Blog: voidnish.wordpress.com

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #4

          You can also try to select the device in the Device Manager, and instruct Windows to look for the latest driver for the device on the Internet. I did that on both my Dell XPS desktop and Dell Inspiron laptop and for me it worked 100% Good Luck!

          How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

          N 1 Reply Last reply
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          • L Lost User

            You can also try to select the device in the Device Manager, and instruct Windows to look for the latest driver for the device on the Internet. I did that on both my Dell XPS desktop and Dell Inspiron laptop and for me it worked 100% Good Luck!

            How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

            N Offline
            N Offline
            Nish Nishant
            wrote on last edited by
            #5

            Thanks, I'll try that as well.

            Regards, Nish


            Website: www.voidnish.com Blog: voidnish.wordpress.com

            L 1 Reply Last reply
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            • N Nish Nishant

              Thanks, I'll try that as well.

              Regards, Nish


              Website: www.voidnish.com Blog: voidnish.wordpress.com

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #6

              As a matter of fact: I recommend that you have Windows check on the 'net for every device that it has the latest driver. It may take a few minutes, but can be well worth it. Also: Once you have the upgrade running, and you confirmed that it is activated, consider doing a "clean" install of Win 10. I normally format the systems drive for the clean install, but this may be unnecessary. You can get ISO files for the Windows 10 installation disc on the 'net. Just make sure you get the file for the right version (32 or 64 bits, Home or Pro). If you install the latest Windows 10 build (number 10586), you will be spared a lengthy upgrade to this build later on.

              How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

              N 1 Reply Last reply
              0
              • N Nish Nishant

                Just upgraded a personal laptop from W7 to W10. Upgrade went smooth, booted up. But the video and sound drivers are off :-( No sound over HDMI, no video-duplication on HDMI, resolution looks crap, etc. It's a Dell XPS 17 so I am sure it uses popular and very standard video/sound chips. Oh well, I'll have to experiment with various beta drivers and hope it works.

                Regards, Nish


                Website: www.voidnish.com Blog: voidnish.wordpress.com

                A Offline
                A Offline
                Andreas Mertens
                wrote on last edited by
                #7

                I have the same (Dell XPS 17) and I had no issues with the video and sound. For the audio of HDMI, make sure you update your NVidia drivers as well, in case there were some issues with an older driver. Let me know if you want any driver specifics from my system...

                L N 2 Replies Last reply
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                • A Andreas Mertens

                  I have the same (Dell XPS 17) and I had no issues with the video and sound. For the audio of HDMI, make sure you update your NVidia drivers as well, in case there were some issues with an older driver. Let me know if you want any driver specifics from my system...

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  With my XPS the NVidea drivers that Windows 10 installed, seemed to work great, but when I checked for the latest driver, it turned out that Win 10 installed an older driver. But this is easily fixed! Just tell the OS to install the latest driver. There is really no need to go and drill for a driver on the Dell website.

                  How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                  1 Reply Last reply
                  0
                  • L Lost User

                    As a matter of fact: I recommend that you have Windows check on the 'net for every device that it has the latest driver. It may take a few minutes, but can be well worth it. Also: Once you have the upgrade running, and you confirmed that it is activated, consider doing a "clean" install of Win 10. I normally format the systems drive for the clean install, but this may be unnecessary. You can get ISO files for the Windows 10 installation disc on the 'net. Just make sure you get the file for the right version (32 or 64 bits, Home or Pro). If you install the latest Windows 10 build (number 10586), you will be spared a lengthy upgrade to this build later on.

                    How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                    N Offline
                    N Offline
                    Nish Nishant
                    wrote on last edited by
                    #9

                    Thank you. Looks like I would need to do a full installation from scratch.

                    Regards, Nish


                    Website: www.voidnish.com Blog: voidnish.wordpress.com

                    L 1 Reply Last reply
                    0
                    • A Andreas Mertens

                      I have the same (Dell XPS 17) and I had no issues with the video and sound. For the audio of HDMI, make sure you update your NVidia drivers as well, in case there were some issues with an older driver. Let me know if you want any driver specifics from my system...

                      N Offline
                      N Offline
                      Nish Nishant
                      wrote on last edited by
                      #10

                      Mine's 3 years old though, so specs may be older than yours. The Nvidia drivers are installing but not sure if it got stuck or if it actually takes hours. :sigh:

                      Regards, Nish


                      Website: www.voidnish.com Blog: voidnish.wordpress.com

                      A 1 Reply Last reply
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                      • N Nish Nishant

                        Thank you. Looks like I would need to do a full installation from scratch.

                        Regards, Nish


                        Website: www.voidnish.com Blog: voidnish.wordpress.com

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #11

                        Do you feel brave today? :) Do you have some time? Can your machine boot in UEFI mode? Consider reading this: Preparing a Drive for UEFI Boot[^]

                        How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                        N 1 Reply Last reply
                        0
                        • L Lost User

                          Do you feel brave today? :) Do you have some time? Can your machine boot in UEFI mode? Consider reading this: Preparing a Drive for UEFI Boot[^]

                          How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                          N Offline
                          N Offline
                          Nish Nishant
                          wrote on last edited by
                          #12

                          Nice article, but no, not today. Have had enough with the upgrade costing me so many wasted hours :( This laptop does not really have that much data I need to pull in, so a fresh installation would be alright. Thank you.

                          Regards, Nish


                          Website: www.voidnish.com Blog: voidnish.wordpress.com

                          L 1 Reply Last reply
                          0
                          • N Nish Nishant

                            Nice article, but no, not today. Have had enough with the upgrade costing me so many wasted hours :( This laptop does not really have that much data I need to pull in, so a fresh installation would be alright. Thank you.

                            Regards, Nish


                            Website: www.voidnish.com Blog: voidnish.wordpress.com

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #13

                            You probably made the right decision, under the circumstances. The procedure in the article will take several hours the first time you do it.

                            How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                            N 1 Reply Last reply
                            0
                            • N Nish Nishant

                              Mine's 3 years old though, so specs may be older than yours. The Nvidia drivers are installing but not sure if it got stuck or if it actually takes hours. :sigh:

                              Regards, Nish


                              Website: www.voidnish.com Blog: voidnish.wordpress.com

                              A Offline
                              A Offline
                              Andreas Mertens
                              wrote on last edited by
                              #14

                              About the same age as mine. Came with Win 7 Home, and since then have upgraded to Win 7 Pro, Win 8 Ent, Win 8.1 Ent, and now Win 10 Ent. Audio: - NVIDIA Virtual Audio Device (Wave Extensible) (WDM) V 1.2.27.0 - Realtek High Definition Audio V 6.0.1.7544 Video: - Intel(R) HD Graphics 3000 V 9.17.10.4229 - NVIDIA GeForce GT 555M V 10.18.13.5560 I hope this helps...

                              N 1 Reply Last reply
                              0
                              • L Lost User

                                You probably made the right decision, under the circumstances. The procedure in the article will take several hours the first time you do it.

                                How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                                N Offline
                                N Offline
                                Nish Nishant
                                wrote on last edited by
                                #15

                                Did a fresh install from scratch - video and sound work now. Video over HDMI is still a problem - it can extend, but cannot duplicate. I see tons of others with the exact same problem on W10 and none of them had a resolution :-(

                                Regards, Nish


                                Website: www.voidnish.com Blog: voidnish.wordpress.com

                                L 1 Reply Last reply
                                0
                                • A Andreas Mertens

                                  About the same age as mine. Came with Win 7 Home, and since then have upgraded to Win 7 Pro, Win 8 Ent, Win 8.1 Ent, and now Win 10 Ent. Audio: - NVIDIA Virtual Audio Device (Wave Extensible) (WDM) V 1.2.27.0 - Realtek High Definition Audio V 6.0.1.7544 Video: - Intel(R) HD Graphics 3000 V 9.17.10.4229 - NVIDIA GeForce GT 555M V 10.18.13.5560 I hope this helps...

                                  N Offline
                                  N Offline
                                  Nish Nishant
                                  wrote on last edited by
                                  #16

                                  Thanks. Did a fresh install from scratch - video and sound work now. Video over HDMI is still a problem - it can extend, but cannot duplicate. I see tons of others with the exact same problem on W10 and none of them had a resolution :-( Can you duplicate your laptop screen via HDMI on an external monitor or TV?

                                  Regards, Nish


                                  Website: www.voidnish.com Blog: voidnish.wordpress.com

                                  A 1 Reply Last reply
                                  0
                                  • N Nish Nishant

                                    Did a fresh install from scratch - video and sound work now. Video over HDMI is still a problem - it can extend, but cannot duplicate. I see tons of others with the exact same problem on W10 and none of them had a resolution :-(

                                    Regards, Nish


                                    Website: www.voidnish.com Blog: voidnish.wordpress.com

                                    L Offline
                                    L Offline
                                    Lost User
                                    wrote on last edited by
                                    #17

                                    In my desktop I have a GTX 745 adapter from NVidea. It has a VGA, a DVI and a HDMI output. Maybe I was lucky: Because I did not have HDMI cables, I connected my main monitor to the DVI output and the second monitor to the VGA output. Maybe I will have the same issue if I use the HDMI output? Who knows? However, the current setup works just fine. But I only run the monitors extended. Have not tried to duplicate them. Did you update the video adapter to the latest driver? Update: I tried to duplicate the monitors and it works fine. Do you have DVI and VGA outputs? You may be forced to go with those outputs until Microsoft or NVidea sort the issue out. Anyhow: Welcome to the world of Windows 10!

                                    How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                                    N 1 Reply Last reply
                                    0
                                    • N Nish Nishant

                                      Thanks. Did a fresh install from scratch - video and sound work now. Video over HDMI is still a problem - it can extend, but cannot duplicate. I see tons of others with the exact same problem on W10 and none of them had a resolution :-( Can you duplicate your laptop screen via HDMI on an external monitor or TV?

                                      Regards, Nish


                                      Website: www.voidnish.com Blog: voidnish.wordpress.com

                                      A Offline
                                      A Offline
                                      Andreas Mertens
                                      wrote on last edited by
                                      #18

                                      I have no idea when this disappeared (the duplicate screens option), but that is no longer available as an option that I can see on my machine. I know it was there and working when I had Win 8.x, but MS seems to have removed that option. A.

                                      N 1 Reply Last reply
                                      0
                                      • L Lost User

                                        In my desktop I have a GTX 745 adapter from NVidea. It has a VGA, a DVI and a HDMI output. Maybe I was lucky: Because I did not have HDMI cables, I connected my main monitor to the DVI output and the second monitor to the VGA output. Maybe I will have the same issue if I use the HDMI output? Who knows? However, the current setup works just fine. But I only run the monitors extended. Have not tried to duplicate them. Did you update the video adapter to the latest driver? Update: I tried to duplicate the monitors and it works fine. Do you have DVI and VGA outputs? You may be forced to go with those outputs until Microsoft or NVidea sort the issue out. Anyhow: Welcome to the world of Windows 10!

                                        How do we preserve the wisdom men will need, when their violent passions are spent? - The Lost Horizon

                                        N Offline
                                        N Offline
                                        Nish Nishant
                                        wrote on last edited by
                                        #19

                                        Laptop only has HDMI. It's a known issue with NVidea cards with Optimus. The laptop display is on the Intel card and the HDMI uses NVidea. So duplicate won't work as neither card can see each other's monitors for the duplicate-scenario. Extend works as it always has. Freaking pain really. Specially if you want to do a presentation. You'd have to look at the projector to move the mouse!

                                        Regards, Nish


                                        Website: www.voidnish.com Blog: voidnish.wordpress.com

                                        L 1 Reply Last reply
                                        0
                                        • A Andreas Mertens

                                          I have no idea when this disappeared (the duplicate screens option), but that is no longer available as an option that I can see on my machine. I know it was there and working when I had Win 8.x, but MS seems to have removed that option. A.

                                          N Offline
                                          N Offline
                                          Nish Nishant
                                          wrote on last edited by
                                          #20

                                          Laptop only has HDMI. It's a known issue with NVidea cards with Optimus. The laptop display is on the Intel card and the HDMI uses NVidea. So duplicate won't work as neither card can see each other's monitors for the duplicate-scenario. Extend works as it always has. Freaking pain really. Specially if you want to do a presentation. You'd have to look at the projector to move the mouse! And yeah, duplicate works in 7 and 8.1 - won't work on 10. They must have changed how two cards interact together.

                                          Regards, Nish


                                          Website: www.voidnish.com Blog: voidnish.wordpress.com

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