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Recommendations for a Programmers Help Line

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  • U User 9704531

    I've seen a few of these in various forms and I think I could really use something like this. I'm an old timer, been out of the code for a while getting back into things and getting my stride pretty good. Just recently decided to change horses and move over to C#.. and likely will get into some C++ before too long as well. My past life has been all VB under .NET and ASP so I'm pretty well rooted in the MS world. What I pick up from there on Code Project is great when I get it but tends to be at times understandably a bit slow in coming. I've come to really enjoy the comments and input I get here and look forward to when I'm able to contribute more as my knowledge is more current. But what I would like to find is something akin to a party chat for coding based on language type. Now I've seen some ad's for some live support services but I can't afford them. However, I'd be willing to pay a monthly subscription of some sort to have exposure to such a setting where the level of interaction was that much more realtime and you could 'discuss' coding issues as a group. Anyone know of such services? Has Code Project considered rolling such a service under this banner? I'd be an avid customer for sure! Ken...

    M Offline
    M Offline
    Mycroft Holmes
    wrote on last edited by
    #6

    Wrong forum but so what! CP had a chat to the experts some time ago where some poor sod volunteered to be on the end of a chat line. It died, not sure why but I can see immense problems with such a service. Consider the lazy bastards you find in Q&A, I can imagine one of them monopolising your time to do their homework for them.

    Never underestimate the power of human stupidity RAH

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    • M Mycroft Holmes

      Wrong forum but so what! CP had a chat to the experts some time ago where some poor sod volunteered to be on the end of a chat line. It died, not sure why but I can see immense problems with such a service. Consider the lazy bastards you find in Q&A, I can imagine one of them monopolising your time to do their homework for them.

      Never underestimate the power of human stupidity RAH

      F Offline
      F Offline
      F ES Sitecore
      wrote on last edited by
      #7

      Agreed. Q&A vs a "support line" is email vs phone call. With Q&A you can answer at your leisure, or not at all. You can ignore stupid follow-up questions when it's obvious the user is out of their depth, you can do none of those with a live support thing. Why would someone volunteer to do this for free? I used to do phone support for a computer manufacturer and that was bad enough ("click once....no, don't double click, just click once...no, with the left mouse button...") but at least I was getting paid.

      1 Reply Last reply
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      • M Mycroft Holmes

        Wrong forum but so what! CP had a chat to the experts some time ago where some poor sod volunteered to be on the end of a chat line. It died, not sure why but I can see immense problems with such a service. Consider the lazy bastards you find in Q&A, I can imagine one of them monopolising your time to do their homework for them.

        Never underestimate the power of human stupidity RAH

        U Offline
        U Offline
        User 9704531
        wrote on last edited by
        #8

        Precisely why something like that needs to be 'for fee' not for free. And no this isn't about coding folks it is a discussion topic about finding support. Big difference. I'm sorry if that got too close for comfort for some of you. Good grief! RAH I do appreciate your response. Ken...

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        • U User 9704531

          I've seen a few of these in various forms and I think I could really use something like this. I'm an old timer, been out of the code for a while getting back into things and getting my stride pretty good. Just recently decided to change horses and move over to C#.. and likely will get into some C++ before too long as well. My past life has been all VB under .NET and ASP so I'm pretty well rooted in the MS world. What I pick up from there on Code Project is great when I get it but tends to be at times understandably a bit slow in coming. I've come to really enjoy the comments and input I get here and look forward to when I'm able to contribute more as my knowledge is more current. But what I would like to find is something akin to a party chat for coding based on language type. Now I've seen some ad's for some live support services but I can't afford them. However, I'd be willing to pay a monthly subscription of some sort to have exposure to such a setting where the level of interaction was that much more realtime and you could 'discuss' coding issues as a group. Anyone know of such services? Has Code Project considered rolling such a service under this banner? I'd be an avid customer for sure! Ken...

          S Offline
          S Offline
          Sascha Lefevre
          wrote on last edited by
          #9

          Member 9742793 wrote:

          Has Code Project considered rolling such a service under this banner?

          An earlier suggestion for a support-chat has been turned down with the argument that the idea of CP is that information should be available to everyone by searching the articles and forums and shouldn't be exclusive to the chatting members. I also don't know of any such service since Google Helpouts has been shut down. The next best thing I would recommend are the discussion forums here (over QA*), because at the right time of day you have a good chance of getting fast responses to follow-up questions. * QA doesn't lend itself as good to follow-up questions.

          If the brain were so simple we could understand it, we would be so simple we couldn't. — Lyall Watson

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          • J Johnny J

            Too explicit, even for the Soapbox? ;)

            Anything that is unrelated to elephants is irrelephant
            Anonymous
            -----
            The problem with quotes on the internet is that you can never tell if they're genuine
            Winston Churchill, 1944
            -----
            I'd just like a chance to prove that money can't make me happy.
            Me, all the time

            Z Offline
            Z Offline
            ZurdoDev
            wrote on last edited by
            #10

            Johnny J. wrote:

            Too explicit, even for the Soapbox?

            Yes. I couldn't even make it through the first sentence before I had to cover my eyes. :-\

            There are only 10 types of people in the world, those who understand binary and those who don't.

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            • M Mycroft Holmes

              Wrong forum but so what! CP had a chat to the experts some time ago where some poor sod volunteered to be on the end of a chat line. It died, not sure why but I can see immense problems with such a service. Consider the lazy bastards you find in Q&A, I can imagine one of them monopolising your time to do their homework for them.

              Never underestimate the power of human stupidity RAH

              Z Offline
              Z Offline
              ZurdoDev
              wrote on last edited by
              #11

              Mycroft Holmes wrote:

              Wrong forum but so what!

              :thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup:

              There are only 10 types of people in the world, those who understand binary and those who don't.

              1 Reply Last reply
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              • S Sascha Lefevre

                Member 9742793 wrote:

                Has Code Project considered rolling such a service under this banner?

                An earlier suggestion for a support-chat has been turned down with the argument that the idea of CP is that information should be available to everyone by searching the articles and forums and shouldn't be exclusive to the chatting members. I also don't know of any such service since Google Helpouts has been shut down. The next best thing I would recommend are the discussion forums here (over QA*), because at the right time of day you have a good chance of getting fast responses to follow-up questions. * QA doesn't lend itself as good to follow-up questions.

                If the brain were so simple we could understand it, we would be so simple we couldn't. — Lyall Watson

                Z Offline
                Z Offline
                ZurdoDev
                wrote on last edited by
                #12

                Sascha Lefèvre wrote:

                Google Helpouts has been shut down.

                That was the answer and the only one that I know of to do such a thing. Too bad it shut down.

                There are only 10 types of people in the world, those who understand binary and those who don't.

                1 Reply Last reply
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                • Z ZurdoDev

                  Johnny J. wrote:

                  Too explicit, even for the Soapbox?

                  Yes. I couldn't even make it through the first sentence before I had to cover my eyes. :-\

                  There are only 10 types of people in the world, those who understand binary and those who don't.

                  J Offline
                  J Offline
                  Johnny J
                  wrote on last edited by
                  #13

                  :laugh:

                  Anything that is unrelated to elephants is irrelephant
                  Anonymous
                  -----
                  The problem with quotes on the internet is that you can never tell if they're genuine
                  Winston Churchill, 1944
                  -----
                  I'd just like a chance to prove that money can't make me happy.
                  Me, all the time

                  1 Reply Last reply
                  0
                  • M Mycroft Holmes

                    Wrong forum but so what! CP had a chat to the experts some time ago where some poor sod volunteered to be on the end of a chat line. It died, not sure why but I can see immense problems with such a service. Consider the lazy bastards you find in Q&A, I can imagine one of them monopolising your time to do their homework for them.

                    Never underestimate the power of human stupidity RAH

                    R Offline
                    R Offline
                    Rajesh R Subramanian
                    wrote on last edited by
                    #14

                    I thought the Q&A section always received well formatted, thought provoking technical questions. But then, I could be wrong... :laugh:

                    "Real men drive manual transmission" - Rajesh.

                    1 Reply Last reply
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                    • Z ZurdoDev

                      Johnny J. wrote:

                      Too explicit, even for the Soapbox?

                      Yes. I couldn't even make it through the first sentence before I had to cover my eyes. :-\

                      There are only 10 types of people in the world, those who understand binary and those who don't.

                      W Offline
                      W Offline
                      WiganLatics
                      wrote on last edited by
                      #15

                      RyanDev wrote:

                      I couldn't even make it through the first sentence

                      That's just because the post was TLDR...

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                      • U User 9704531

                        Precisely why something like that needs to be 'for fee' not for free. And no this isn't about coding folks it is a discussion topic about finding support. Big difference. I'm sorry if that got too close for comfort for some of you. Good grief! RAH I do appreciate your response. Ken...

                        M Offline
                        M Offline
                        Mycroft Holmes
                        wrote on last edited by
                        #16

                        I actually considered volunteering but did not have the bandwidth to do the job properly. See Sitecore's comment, I think the level of support requested would be on a level higher than click this, click that. After trying to interpret some of the postings in the forum and Q&A I can understand why it folded. Between the use of txt and the lousy translation into English chat would have been bloody difficult. Experts Exchange tried a paid service and is still one of the most vilified sites on the interwebs. What I think is needed is something like a mentor system.

                        Never underestimate the power of human stupidity RAH

                        1 Reply Last reply
                        0
                        • U User 9704531

                          I've seen a few of these in various forms and I think I could really use something like this. I'm an old timer, been out of the code for a while getting back into things and getting my stride pretty good. Just recently decided to change horses and move over to C#.. and likely will get into some C++ before too long as well. My past life has been all VB under .NET and ASP so I'm pretty well rooted in the MS world. What I pick up from there on Code Project is great when I get it but tends to be at times understandably a bit slow in coming. I've come to really enjoy the comments and input I get here and look forward to when I'm able to contribute more as my knowledge is more current. But what I would like to find is something akin to a party chat for coding based on language type. Now I've seen some ad's for some live support services but I can't afford them. However, I'd be willing to pay a monthly subscription of some sort to have exposure to such a setting where the level of interaction was that much more realtime and you could 'discuss' coding issues as a group. Anyone know of such services? Has Code Project considered rolling such a service under this banner? I'd be an avid customer for sure! Ken...

                          M Offline
                          M Offline
                          musefan
                          wrote on last edited by
                          #17

                          Stack Overflow has chat rooms[^], sounds like the kind of thing you are looking for. They have rooms for each language, as well as more general rooms

                          U 1 Reply Last reply
                          0
                          • M musefan

                            Stack Overflow has chat rooms[^], sounds like the kind of thing you are looking for. They have rooms for each language, as well as more general rooms

                            U Offline
                            U Offline
                            User 9704531
                            wrote on last edited by
                            #18

                            I never noticed it there. I'll have to check it out. Thanks

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